5/5
Mia was very helpful, clear and professional throughout the process .. thank you Mia
Agent replied · 30 September 2023
Thank you Mr Parekh. Mia in our Ashford sales office will be delighted to receive your positive feedback.

Trusted Agent profile · Ashford · Surrey
★★★★★
998 reviews across 2 platforms
18 Church Road, Ashford, Surrey, TW15 2UY
Part of haart, see every office.
haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
Mia was very helpful, clear and professional throughout the process .. thank you Mia
Thank you Mr Parekh. Mia in our Ashford sales office will be delighted to receive your positive feedback.
4/5
Harry is very helpful and willing to help sort out my questions and problems.
Thank you very much or your kind feedback Mr Tsang, Harry from our Ashford lettings team will be delighted!
5/5
Wonderful experience. Josh is very very polite and has been very helpful through out.
Thank you very much for your kind feedback Sidra, Joshua from our Ashford lettings team will be delighted!
5/5
Updated for 2024: This time we received help from Gareth who kindly came to our home to do a valuation and he could not have been kinder or more helpful. Impressed once again and grateful for the information provided. /We received extremely helpful advice and a highly professional service. Very friendly too, we were very happy with the whole experience!/
5/5
I recently contacted Nadeem about a rental property to view. Unfortunately wasn’t for me but he was very knowledgable and assisted in the matter, would highly recommend using this member of staff.
Thank you so much for kind feedback Morgan, Nadeem from the Ashford Lettings team will be delighted!
5/5
Honestly I would 100 percent recommend this letting agency. They're so quick to reply and extremely helpful. I was talking to Nadeem Makhalfa and he explained the whole process and everything I needed to know in a really easy way to understand. Looking forward to my future renting prospects with this agency
Thank you so much for kind feedback Shauna, Nadeem from the Ashford Lettings team will be delighted!
5/5
Edie has been brilliant xx
Thank you so much for kind feedback Christine, Edie from the Ashford Sales team will be delighted!
5/5
Harry has been exceptional through the whole process
Thank you so much for kind feedback Jake, Harry from the Ashford Lettings team will be delighted!
5/5
We're currently in the middle of selling our house and like many people we've come up against some set backs. My 5 stars are for the effort Steven at the Ashford branch has put in especially in the last week getting us back on track and keeping me updated throughout the process. Here's hoping we get over the finish line soon!
Thank you for your kind feedback Hazel! Steven from our Ashford Sales team will be delighted to receive recognition.
5/5
I have been with Haart from 2014. This is for a good reason. They helped me to buy the property and they have been managing since the purchase. Siyamilan Navaratnam in particular has been super quick to help us in any circumstances. She has been quick in communicating problems with solutions. I commend her and Haart’s work for their hard work.
Thank you very much for your kind feedback, Siyamilan from our Ashford ls Property Management team will be delighted!
5/5
Gareth was very helpful and made me feel at ease talked me through and explained everything and got the photos and video jst right I would recommend haart
Dear Joanna Graham, Thank you for taking the time to leave us feedback. We are delighted you are pleased so far with the service you have received whilst selling your property. Kind regards, Gareth
5/5
I cant speak highly enough of haart and the hard working guys and girls in Ashford and at there head office. Ive been working with haart for a year now and im fully keept in the loop at all times there always happy to hear from me and offer any assistance when i need it. In short Just a great team that care about there customers and contractors. Thank you haart and abby park for everything
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Alex Wagner Property Management Manager
5/5
Lyndsey and her team did a fantastic job. Got us a great price really quickly. We recommend using them as they do what it says on the tin.
Dear Steve Brown, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
We are very happy with the service provided by Nadeem at haart letting Ashford,kent .He is very professional and help us to done the all the property procedure on time.
Thank you so much for kind feedback Aji, Nadeem from the Ashford Lettings team will be delighted!
5/5
Haart Letting agency have been absolutely phenomenal in the turn around time of getting my place. Taylor handled all the paperwork quickly and efficiently and kept me up to date about any changes and timelines. I was in my property a week after first viewing it. Highly recommend seeing Taylor at Haart for any tenancy options you’re looking for
Thank you very much for your kind feedback Jezreel, Taylor from our Ashford lettings team will be delighted!
5/5
Excellent service. Sophie was very helpful throughout the process and assisting me with all the information I needed.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your feedback William! Sophie in the lettings team will be delighted!
5/5
Joshua was very helpful and polite, overall very good professional customer service.
Thank you very much or your kind feedback Candi, Joshua from our Ashford lettings team will be delighted!
5/5
Gareth, from Haart, was how every estate agent should be. He was polite and friendly and had excellent knowledge of the property we were viewing. Although the property was not for us, he didn't try to pressurize us into our decision, but rightly so used the opportunity to understand more about what we were looking for so he could help us further. A more than pleasant experience in what is a very stressful time!
Dear Deborah Capon, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst viewing property and we hope we can help you with your dream move.
5/5
Brilliant estate agent, Lindsay was such a great help in finding the perfect house, and helping to chase the solicitors to speed up our purchase. Thank you
Dear Caroline Farrant, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
My partner and I have had the easiest run with the team at Haart in Ashford, Kent dealing with Josh, Nadeem and Harry. The whole process has been smooth with excellent communication. All very helpful and have made our first rental together an absolute breeze.
Thank you so much for kind feedback Studio, Josh, Nadeem and Harry from the Ashford Lettings team will be delighted!
5/5
My partner and I have had the easiest run with the team at Haart in Ashford, Kent dealing with Josh, Nadeem and Harry. The whole process has been smooth with excellent communication. All very helpful and have made our first rental together an absolute breeze.
Thank you so much for kind feedback Studio, Josh, Nadeem and Harry from the Ashford Lettings team will be delighted!
5/5
I have not had the best experience before now, but Iona-Emilia in the Ashford branch has been extremely helpful. Great communication, issues fixed promptly, and very friendly service.
Thank you so much for kind feedback Matthew, Ioana from the Ashford Property Management team will be delighted!
5/5
Cintia was very helpful instructing works to be done on a rental propertyPositiveProfessionalism
Thank you very much for your kind words Sean, Cintia will be delighted with your feedback.
5/5
Great service from Vicky at Haart Agent at Ashford. Good communication and things get done professionally. Very content so far with the sale of my property.
Dear Danielle, Thank you for your kind review regarding Vicky from the Ashford Sales Team. We wish you the very best for the future !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.