Every review we hold for the Ashford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTracey from Haart has been handling our property purchase. The service she has provided has been exceptional, she is very responsive, professional but at the same time makes you feel very at ease about the entire process. Jay has also been very accomodating during viewings and giving us great advice on the potential of the property.
Thank you both for making the process easy and enjoyable.PositiveResponsiveness, Professionalism
Andrew · 20 June 2021
Agent replied · 19 June 2024
Thank you Andrew, I'm glad to hear that you are receiving a good service so far.
★★★★★ 5/5
GoogleNelio was the point of contact for me at Haart and i must say, he was friendly, punctual and very helpful. He was very quick to respond to all my queries during the tenant on-boarding process. My overall experience interacting with him and his colleagues has been excellent and pleasant. I strongly recommend them.
Uthkarsh · 30 September 2020
★★★★★ 5/5
GoogleI had a good experience with haart and it was a professional and smooth experience. I was guided through the whole process by one agent of their agency. His name is Haary. He is so helpful and he explained all the things very clearly with patience. He will upto date everything that we need. We are so happy.
Jithin · 30 September 2022
Agent replied · 30 September 2023
Thank you very much for your kind feedback Jithin, Harry from our Ashford lettings team will be delighted!
★★★★★ 5/5
GoogleHarry at Haart Ashford, has been very helpful and informative during our search for a property to let. Although we have now found an alternative property, i felt it was only fair to commend Harry in the way he has conducted himself and represented Haart. Keep up the good work, and thanks again Harry. Matthew and Natasha Elmore.
Matt · 30 September 2022
Agent replied · 30 September 2023
Thank you very much or your kind feedback Matt, Harry from our Ashford lettings team will be delighted!
★★★★★ 5/5
GoogleGareth is wonderful, very friendly and extremely experienced and professional. He explained the moving process in a way that I completely understood and I wouldn't hesitate to list my house with him and trust him fully to work with us to find the right buyer for our home. Highly recommended - he puts the soul into Haart!
Gemma · 29 July 2019
★★★★★ 5/5
Googlecalled reference property i was interested in. Lindsay was very helpful, and the information allowed me to see exactly what i needed to find out.
Andy · 29 July 2019
Agent replied
Dear Andy Ward, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us and look forward to helping you with your move.
★★★★★ 5/5
GoogleEdie showed us round a house for sale in Westgate-on-Sea recently. She was super helpful with lots of good information about the property and followed up promptly to see how we’d like to progress. Really easy to work with - thanks!
Ben · 24 January 2024
Agent replied · 24 March 2024
Dear Ben, thank you for your feedback regarding Edie on our sales team, we look forward to helping you with your move.
★★★★★ 5/5
GoogleGreat service - Stuart is always quick and effective in his communications and kept me well informed throughout.PositiveProfessionalism
Josef · 20 June 2021
Agent replied · 19 June 2024
Thank you for your kind feedback Josef, Stuart form the lettings team is delighted!
★★★★★ 2/5
FacebookDon't let them entice you with high guide prices, extortionate fees for unfulfilled promises. Despite their sell on open until 10pm so can always get through! I could never get through to speak to a relevant person and would be days before I received a call back if any. Also they entered my property without my permission despite me telling them not to. They are not to be trusted with keys. I'm going to the ombudsman.
Charlotte · 8 October 2015
Agent replied
Thank you, Charlotte Emma, for your review. Your feedback is very important to us and we'd like to look into this further. Could you please email us at customer.experience@haart.co.uk with the full details so that we can investigate.
★★★★★ 5/5
GoogleJordan was very friendly and easy to talk to.
Daniel · 30 September 2022
Agent replied · 30 September 2023
Thank you very much or your kind feedback Daniel, Jordan from our Ashford Property Management team will be delighted!
★★★★★ 5/5
GoogleI have rented through haart Ashford for a couple of years now, and most recently had the pleasure of dealing with Alexandra Barker. Her liaison with my landlord and all communication were prompt, efficient, and courteous. She is an asset to the Ashford branch and I would be happy to work with her again in the future.
Alex · 30 September 2022
Agent replied · 30 September 2023
Thank you so much for kind feedback Alex, Alexandra from the Ashford Property Management team will be delighted!
★★★★★ 5/5
GoogleJoshua white is an outstanding and vey sociable agent. He went extra miles throughout the whole process to make sure we get the house and moved smoothly. He was always available for calls and extra questions. A brilliant human being. I will definitely recommend Haart Ashford, you feel very welcome from the branch doorsteps. Amazing staffs.
Arsene · 4 November 2022
Agent replied · 30 September 2023
Thank you very much for your kind feedback Arsene, Joshua from our Ashford lettings team will be delighted!
★★★★★ 5/5
GoogleWe have just sold with Haart! There were quite a few complications and both Lindsay and Gareth were great at helping to sort them!
Rachel · 29 July 2019
Agent replied
Dear Rachel Davies, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleGreat service from Nadeem. After a few months of trying to find a place and not really having any luck, Nadeem gave me hope again to continue looking and made me feel heard. I hope to update with some good news in the next month or so.
Cherelle · 1 August 2023
Agent replied · 30 September 2023
Thank you so much for kind feedback Cherelle, Nadeem from the Ashford Lettings team will be delighted!
★★★★★ 5/5
GoogleGareth was both friendly and professional and clearly explained the how everything would work in the marketing and selling of my property.
Ruth · 10 March 2020
Agent replied
Dear Ruth Hayes, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you have received so far and look forward to helping you with your journey.
★★★★★ 5/5
GoogleEmma and her team have been absolutely fantastic in helping us get quickly and efficiently into our new home. Thanks so much!
Not · 23 February 2020
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleThe young lady, Eedie, I dealt with was extremely helpful from first point of contact right through to viewing, refreshing to meet with an estate agent who actually had the answers to all the questions we had about the property we selected/viewed
Mal · 30 November 2023
Agent replied · 30 December 2023
Thank you so much for kind feedback Mal, Edie from the Ashford Sales team will be delighted!
★★★★★ 5/5
GoogleVery professional and motivated team who value their customers. Best estate agency in Ashford. Many thanks Michael Stewart for the professional approch
Anton · 9 February 2020
Agent replied
Dear Anton Madzharski, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you have received so far whilst selling your property.
★★★★★ 5/5
GoogleExcellent service. Sophie was very helpful throughout the process and assisting me with all the information I needed.
William · 12 March 2021
Agent replied
Thank you for your feedback William! Sophie in the lettings team will be delighted!
★★★★★ 5/5
GoogleWould just like to thank Gary Rowlingson for his expertise regarding my property last Friday, thanks Gary you were most helpful. Regards Josie
Josephine · 29 July 2019
Agent replied
Dear Josephine Formosa, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Gary.
★★★★★ 5/5
GoogleGareth in the sales team has a beautiful smile and very welcoming - very friendly easy to talk to love his service
Ama · 25 November 2024
Agent replied · 9 December 2024
Dear Ama, thank you for your kind feedback regarding Gareth from the sales team - we very much look forward to helping you with your journey.
★★★★★ 5/5
GoogleAbsolutely fantastic service! Gareth was very very helpful and so prompt too! Very thorough I am very impressed! Well done haart Ashford!!!!
Beckie · 6 November 2019
Agent replied
Dear Beckie Cooper, Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Kent) estate agents.
★★★★★ 5/5
GoogleSophie has been great all through out the process from first point of contact. I highly recommend.
Arti · 12 April 2021
Agent replied
Thank you for your kind feedback, Sophie from the lettings team is delighted!
★★★★★ 5/5
GoogleJosh was so helpful in advising me with my choice of home. He was professional, courteous and very helpful! Top marks! :)
Katherine · 26 September 2019
Agent replied
Dear Katherine Gibbons, Thank you for leaving such great and detailed feedback about your experience with haart Ashford (Kent) (Lettings). We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ashford (Kent) (Lettings)
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