Trusted Agent profile · Ashford · Surrey

haart Ashford reviews

★★★★★ Excellent

998 reviews across 2 platforms

18 Church Road, Ashford, Surrey, TW15 2UY

Part of haart, see every office.

haart's office in Ashford, Surrey, at 18 Church Road, is rated 4.8 out of 5 across 998 reviews on two platforms, including 978 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

978

Reviews on Google

This office

Facebook logo

3.2 / 5

20

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ashford office, from every platform, shown as written. First names only.

5/5

Google

Harry McLean was so friendly and informative, we had a great viewing experience and would definitely recommend him. Thank you!

Rosie · 22 October 2024

Agent replied · 25 October 2024

Thank you so much for kind feedback Rosie, Harry from the Ashford Lettings team will be delighted!

5/5

Google

I recently had the pleasure of collaborating with Maria on some necessary adjustments to a contract. Maria's assistance was invaluable, and her professionalism truly stood out throughout the process.

Anna · 20 May 2024

Agent replied · 19 June 2024

Thank you so much for kind feedback Anna, Maria from the Ashford property management team will be delighted!

5/5

Google

The services provided by Alexandra Barker from Haart was excellent. She was very prompt to address our request for cleaning the balcony which was then followed up with a feedback call. Looking forward to such proactive service from team Haart in the future.

Sujay · 2 July 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Sujay, Alexandra from the Ashford Property Management team will be delighted!

5/5

Google

I just wanted to express our appreciation of the service we have received from Gary Rowlingson in the Ashford office. He took over a difficult tenancy from our previous letting agent who had left a legacy of huge rent arrears and mis-management. He handled it with great firmness, diplomacy and professionalism. We now feel we have someone in Gary and the Haart company who is looking after our interests.

Denis · 1 October 2017

Agent replied

Dear Denis, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst managing your property. We are always more than happy to assist you if anything else comes up. Take care! Gary Rowlingson Branch Manager haart Ashford (Lettings)

5/5

Google

Great service from Haart! I had the pleasure of being serviced by Colin H., he was very helpful through the entire process. This was my first time renting anything ever and though it seemed daunting, Colin explained every step of the process making my life much much easier. Thanks Colin!

Nanyo · 1 October 2019

5/5

Google

Been shown a couple of properties by Andreas. He made us feel at ease whilst looking round the properties and answered any questions we had. Would say one of the best estate agents we’ve had so far!

Kitty · 30 November 2023

Agent replied · 30 December 2023

Dear Kitty, thank you for your very kind feedback regarding Andreas in our sales team - glad you have had such a positive experience and we look forward to helping you with your move.

5/5

Google

Working in close contact with Nadeem have being so fantastic.To be honest he is of the few people you can always contact when in need of a property.Thank you for your time Nadeem.

Jeremiah · 23 February 2024

Agent replied · 24 March 2024

Thank you so much for kind feedback Jeremiah, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Harry at Haart Ashford was very helpful, friendly and professional.

95Eaststand · 30 September 2021

Agent replied · 30 September 2023

Thank you very much for your kind feedback, Harry from the Ashford Lettings team will be delighted!

5/5

Google

As tenants a few days ago we found ourselves into a very difficult situation caused by as soon as possible. The team has been very helpful and followed us through all steps and procedure. We do thank them a lot as it was very stressfull for us to go through thisPositiveResponsiveness, Quality, Value

Nicole · 20 June 2022

Agent replied · 19 June 2024

Thank you so much for kind feedback Nicole, Harry and Alicia from the Ashford Lettings team will be delighted!

5/5

Google

We had a viewing on a property today with Andreas fantastic guy , even though the property wasn’t for us , he went above and beyond and said he would review our profile and send some more properties over .

Sue · 31 August 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Sue, Andreas from the Ashford Sales team will be delighted!

5/5

Google

Great experience with Harry!! He’s been extremely helpful and made the process so much easier.

George · 20 December 2024

Agent replied · 10 January 2025

Dear George, thank you for your kind review regarding Harry from the Ashford Lettings Team. We wish you the very best for the future !

5/5

Google

I dealt with a young gent called Nadim, he helped me find a lovely house to view, i have how put in a offer, cheers Nadim

Sean · 27 June 2024

Agent replied · 26 August 2024

Thank you so much for kind feedback Sean, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Sophie, Josh and Harry at Haart estate agents Ashford have been nothing but a pleasure to deal with..after receiving really terrible service from another Ashford estate agent it was a relief to find such a professional company, polite, responsive, kept us up to date with phone calls and emails every step of the way, would highly recommend Haart..thank you guys.

Jennifer · 20 April 2021

Agent replied

Thank you so much for your kind feedback Jennifer! The lettings team are delighted!

5/5

Google

Gary has been patient and rather a star in helping me with a sale..always ask for him!

Sharon · 27 October 2019

Agent replied

Dear Sharon thank you so much for your kind feedback, wishing you all the best for the future.

5/5

Google

Friendly, super efficient, I cannot stress how helpful Elly has been. Gary showed us the property very professional attitude.

Jackie · 22 August 2018

Agent replied

Dear Jackie, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We are always more than happy to assist you if anything else comes up. Take care! Gary Rowlingson haart Ashford (Lettings)

5/5

Google

Extremely responsive and experienced Andreas from the Ashford team identified the perfect home for me and arranged a viewing to suit my schedule. The whole process was hassle free. Would highly recommend.

Inkeye2k · 23 February 2024

Agent replied · 24 March 2024

Dear Alison, thank you so much for your kind feedback regarding Andreas from our sales team - he will very much look forward to helping you through the buying process.

5/5

Google

Very professional, and made you feel at ease. Would definitely recommend Gareth at HAART.

Carolyn · 5 August 2020

Agent replied

Dear Carolyn, thank you for your feedback and we look forward to helping you with your move.

5/5

Google

I deal regularly with Alexandra Barker in the Property Management team. I’ve always found her to be helpful, cheerful and extremely thorough in what she does. She is a credit to the branch and always goes the extra mile to ensure that the job gets done.

Rob · 2 February 2023

Agent replied · 30 September 2023

Thank you very much for your kind feedback Rob, Alexandra from our Ashford Property Management team will be delighted!

5/5

Google

Me and my father were interested in potentially buying property to rent out. After speaking with Nadeem who was a pleasure to deal with, he assisted us in every way possible and I hope to do business in the future.

Ben · 1 August 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Ben, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Joshua White consistently goes above and beyond in every interaction and is truly a pleasure to speak with.

Holly · 11 October 2024

Agent replied · 25 October 2024

Thank you so much for kind feedback Holly, Joshua from the Ashford Lettings team will be delighted!

5/5

Google

Nadeem Makhalfa from Haart has been brilliant and very efficient in helping me find a home. He is friendly, easy to talk to and goes the extra mile to help. Would definitely recommend his services at Haart A****

Claire · 31 August 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Claire, Nadeem from the Ashford Lettings team will be delighted!

5/5

Google

Andreas took us around a 2 bedroom house and was warm and inviting with a sense of humour that was a refreshing change to other agents.

Ben · 20 May 2024

Agent replied · 19 June 2024

Ben, thanks for your feedback. Andres in our sales team will be delighted to have made a favourable impression. Let's hope we can find you a property for the future.

5/5

Google

Siyamilan Is always very helpful and efficient. He is quick to respond to any questions asked as well as deal with any problems I have had. Overall he has great customer service skills and is an asset to your company.

Jon · 2 July 2023

Agent replied · 30 September 2023

Thank you so much for kind feedback Jon, Siyamilan from the Ashford Property Management team will be delighted!

5/5

Google

I recently dealt with Bethan in the Ashford branch, she has changed my view of estate agents! I really couldn't have asked for more, everything was handled impeccably. I would definitely recommend the branch to anyone looking to let their property or move in the area. First class! 😊 …

Charlie · 1 October 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ashford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ashford won Platinum.

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Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ashford.

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