Trusted Agent profile · Ashford
★★★★★
292 reviews across 1 platform
77 Church Road, Ashford, TW15 2PE
Aspen Estate Agents Limited's office in Ashford, at 77 Church Road, is rated 4.8 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Aspen Estate Agents Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Ashford office, from every platform, shown as written. First names only.
5/5
GoogleWe sold our house through Aspen and also brought our next home through Aspen. Alex and Clayton couldn’t have been more helpful and nothing was too much effort! Brilliant service and couldn’t recommend enough
Thank you for your kind words, Leah! We're thrilled that Alex and Clayton could assist you in such a critical transition. Thank you for recommending us! James
5/5
GoogleThis was the first time I have sold a house. Claton and the rest of the team handled all the details and arranged a solicitor for me and the sale went forward without a hitch I have no hesitation in giving them full marks. Jack Grayer
Dear Jack Thank you for taking the time to review our service. It was a pleasure helping with the sale of your property. Wishing you all the very best for the future. James
5/5
GoogleGreat service on finding a tenant, immediate visit out to property, good advice, sorted out problems on access and photos, quick referencing, quick turnaround during Christmas incl finding garden team and cleaning team and getting keys to them during the Christmas closing of the office, did the impossible with less stress on me!
5/5
GoogleGreat service! Clayton was attentive and a pleasure to work with
Dear Daniel Thank You for taking the time to review our service. Good Luck in your new home and don’t hesitate to contact us if you need anything in the future. James
5/5
GoogleLovely bunch in the Ashford office. Friendly but professional in their approach. Kept you up to date throughout the process.
5/5
GoogleI had a great experience renting a property through Aspen. Keith has been really helpfulPositiveProfessionalism
Thanks for your lovely review Josie, I am glad the move went well. May the sun always shine through your windows. Keith & The Team.
4/5
GoogleAspen know how to get the job done. Izzy Blatch consistently delivers the information we need on time and in style. Will definitely be recommending Aspen to any of my family and friends in the future!
Thank You for rating our service. We truly appreciate your feedback and thank you for choosing Aspen Estate Agents!
5/5
GoogleCaytlin did such a good job in finding us a house that worked for us. She did an amazing job in putting our offer to the sellers and having it be accepted. We were very pleased with the service throughout and had good communication with Caytlin through the whole process.
5/5
GoogleKeith and Chris at Aspen lettings have been fantastic. Always available to talk to, very friendly and cant do enough to help. They advised on the refurbishment of my property and had a tenant for me fully checked , all proper documentation, regulations followed etc within a couple of weeks. As an additional plus point Keith has an excellent singing voice!PositiveProfessionalism
Hello Shelina, thanks for your lovely review! It was a pleasure to find you great tenants! Here's to a long and happy tenancy, despite my singing! Keith & The Team.
5/5
GoogleClayton Fairman from Aspen , was very helpful during the purchase of my new home. Excellent service from Aspen estate agents from the beginning to end. I would highly recommend them to anyone looking to buy a new home.
Dear Harjinder Thank you for taking the time to review our service. Good Luck in your new home. James
5/5
GoogleWe are forever thankful to both Sally and James. They were both very supportive and helpful. Although many times we felt like we were never going to get the home we wanted they both kept our hopes up and we managed to secure the property. Thank you so much both we hope to deal with Aspen Residential again. Klea and Ergys
Thank You very much for taking the time to leave a review. Although it was a tricky sale we got there in the end and that's what we are here for. Don't hesitate to call if you need us again. Good Luck in your new home. James
5/5
GoogleClayton at Aspen was my agent In troubled times in the housing market he found a buyer and saw it to the end. Well recommended if you’re buying or selling in Ashford or the surrounding areas.
Thank you so much for your kind words and recommendation! We are thrilled to hear that Clayton provided you with exceptional service throughout your sale. Our team takes pride in finding buyers and seeing the process through to the end. We truly appreciate your feedback and recommendation. James
5/5
GoogleAll you could ever ask for! Fantastic service, reliable and so easy to do business with. Communication was always first class and they are very proactive. Unlike agents we have used before they never need chasing on a thing. Can’t recommend highly enough!
Dear Simon Thank You so much for taking the time to review our service. It has been a pleasure helping you move. Good Luck in your new home. James
5/5
GoogleI’ve let my property with Aspen for several years. I’ve found then very conscientious and trustworthy. They offer a convenient personal service from their Ashford office and have always gone out of their way to meet my needs. They tent to find good tenants and offer good value. I would be very comfortable recommending Aspen to any new clientsPositiveProfessionalism
Hi Kate & Trevor, thank you so much for this wonderful review, I am so pleased that you have been happy with our services over the years. Keith & the team.
5/5
GoogleHad a few problems with solicitors and estate agents further up the chain, but Clayton at Aspen handled it all really well and kept the whole chain together and talking to each other. Would recommend
Dear Gemma Thank you for taking the time to review our service. Good Luck in your new home. James
5/5
GoogleAspen have been very honest and reliable, they have always returned all of my calls/emails very quickly. They have given me lots of reassurance, they have treated the sale of my property as if was the most important one on their books even though I know they have many more. I can't recommend them highly enough.PositiveProfessionalism
Dear Kerry Thank You for taking the time to review our service. We know moving home is stressful but we will always do everything we can to make sure things go as smoothly as possible. James
5/5
GoogleVery pleased with the quality of service from the lettings department at Aspen Residential. The team worked hard to find a suitable tenant and complete the formalities - I was kept fully informed throughout. I have no hesitation in recommending them to other landlords/landladies and will use them again when the need arises.PositiveResponsiveness, Professionalism, Value
Thank you so much for taking the time to review the service you have received, it is much appreciated. I am delighted that you have been pleased with the service. All the best, Keith & The Team.
5/5
GoogleReally great, helpful experience with Aspen who were communicative and so kind and helpful through the whole process.
Dear Anna Thank you for taking the time to review our service. Good Luck in your new property. James
5/5
GoogleMy process of finding my accommodation as a student was very simple and explained wonderfully to me by Izzy Blatch :) Big thanks to her, would highly recommend!!
Thank You for rating our service. We truly appreciate your feedback and thank you for choosing Aspen Estate Agents!
5/5
GoogleClayton worked really hard to smoothe out obstacles, and keep communication and momentum going on our sale. The others of the office at Aspens we had dealings with were also awesome (Carla). Friendly and professional, I recommend them.
Dear James Thank you for taking the time to positively review our service. It was a pleasure helping you with the sale of your property and I wish you all the best in your new home. James
5/5
GoogleExcellent service from start to finish. Highly recommend Aspen & would use again. Very professional, knowledgeable & friendly team.
Dear Sarah Thank you for taking the time to review our service. Good Luck in your new home. James
5/5
GoogleThe estates agents were amazing!! We were slightly confused looking for a Uni house and they answered all our queries effectively and really well. They were amazing!!
Thank you so much for your kind words, Yasmin! We are thrilled to hear that our team at Aspen Estate Agents provided amazing service and answered all your queries effectively. We take pride in helping our clients and making the process as smooth as possible. We truly appreciate your feedback and thank you for choosing Aspen Estate Agents!
5/5
GoogleExcellent and professional service. We were in a chain for about 9 months! The team really helped keep the chain intact managing everyone expectations to ensure the purchase goes through. Thank you to Sam and Sally for helping us move into home of our first choice!
5/5
GoogleAfter having a nightmare of a time with our previous letting agent, Aspen have been wonderful since taking over the management of our property. Very responsive and they take the time to understand our needs. A great team to have looking after our property while we are overseas.PositiveResponsiveness, Quality, Professionalism, Value
Hi Steve, thanks for taking the time to leave a review, it is much appreciated. Stay safe across the miles, all the best, Keith.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Aspen Estate Agents Limited, Ashford won Gold.
