Aspen Estate Agents Limited Ashford reviews

★★★★★ 5/5

Google

The team at Aspen where both friendly and professional. Their advice proved to be invaluable, in terms of the price we should ask and how best to present our property to the market. Once we had secured a buyer we had weekly updates on progress until completion. Thank you James and Clayton.

Kate · 22 June 2023

★★★★★ 5/5

Google

What an amazing team, from the moment we met Robert he took care of our house sale. He kept us informed every step of the way. After meeting 4 estate agents, Aspen and Robert were the best choice. If we could give more stars we would, thank you. Trish & Steve

Trish · 22 June 2023

★★★★★ 5/5

Google

Used for our previous house move over 9 years ago, we went back to Aspen for our new move and weren't disappointed. All the team were very professional, yet personable with our "challenging" sale. Highly recommend Aspen Residential and Carla was first class with her communication, persistence and support! Thank you.

Wendy · 22 June 2023

★★★★★ 5/5

Google

Thankyou Aspen agents especially Clayton for making this property deal finish so smoothly. You have been very co-operative, polite and encouraging throughout the process. I am really grateful. Highly recommended to evryone who is willing to buy or sell the property. Best wishes!!!

Ganga · 24 December 2023

★★★★★ 5/5

Google

Keith at Ashford helped us find a rental property during the time of lockdown, with the pandemic. Everything was socially distanced and handled safely and professionally. Keith was always prompt to reply Via email to any queries and quick with all our paperwork. He went above and beyond to make our experience a positive one during an uncertain time. Thank you Keith and thank you Aspen.PositiveResponsiveness, Professionalism

Georgie · 22 June 2021

★★★★★ 5/5

Google

I had an absolutely fantastic experience dealing with the Aspen Estate Agents in Ashford! They were wonderful to work with! Specifically, I want to mention Alex, Clayton, Bradley, and Carla. They sold my …

Maria · 16 January 2026

★★★★★ 5/5

Google

Clayton from Aspen was fantastic to work with from start to finish. He was always available to answer any questions, and he really went above and beyond to get our sale over the line right at the end. Thank you Clayton!

Linette · 12 May 2025

★★★★★ 5/5

Google

Such a good experience with Aspen in Ashford. Alex provided the highest of 3 valuations and was confident he could get the full asking price, and did in less than a week! He was knowledgeable and helpful throughout. Clayton (who helped us sell our old house 10yrs ago!) was brilliant throughout our purchase and sale - approachable, happy to help with all questions and keep us really well updated (which is so important during a stressful time)

Mrs · 24 July 2024

★★★★★ 1/5

Google

AVOID AVOID AVOID. Listed our property for sale with Alex who sold us the dream, promised us so many things, and his valuation was considerably higher than the other local agents, we should have realised it was all too good to be true. He was our best mate up until the point we signed the contract, went from non stopping calling us, to never being heard from again. We had to call the office over and over to get hold of anyone, little did we know they have a very small sales team of 2 or 3 people, when we finally got through and asked why we had little to no viewings, we were told we had pushed the price too high and should be more realistic, after being told originally we would have no problem getting the price they had valued it at! Absolute joke of a company, if you are selling your property do not believe a word of their lies, it’s all a well rehearsed sales pitch to get you to sign with them, you are then left full of regrets wishing you had listened to the other agents who were being truthful with you from the start. If you have any sense STAY AWAY!!!

Mrs · 31 May 2024

★★★★★ 5/5

Google

I bought my house through Aspens. Clayton was extremely helpful through the whole process. Always available to help with any questions. Best estate agents I have used. I hope I won't be moving again but if I do need to in the future, I will use Aspens.

Anne · 22 June 2023

★★★★★ 5/5

Google

I was very impressed with Aspens estate agents in Ashford. Their hard work & positive attitude was very refreshing in this day & age. Especially Clayton Fairman who kept me fully informed throughout the whole selling process. Nothing was too much trouble for him.

Roger · 26 August 2023

★★★★★ 5/5

Google

Fully professional and commited service and advise. Clayton was amazing and went above and beyond to help us with the purchase and make things as easy as possible. He took a lot of stress and effort of us and we really appreciate it. Thank You!

Pawel · 22 June 2023

★★★★★ 5/5

Google

These people are the best service providers they gave me total support, from A to Z. Thank you so much James and team for all the support you gave me to acquire the property. I will recommend you wherever I go. Thanks a lot

Steve · 22 June 2023

★★★★★ 5/5

Google

Fantastic service, Carla went above and beyond getting my sale completed as quickly as possible, staying on top of the file at all times. What’s nice about ASPEN they do not use ‘Sales Progression Teams’ which was one of the main attractions of ASPEN.

Laurent · 22 June 2023

★★★★★ 5/5

Google

Clayton has been such a great support walking us through the property purchase process every step of the way. He kept us well informed and handled every aspect of the sale very professionally. Excellent customer service and very reliable. Would highly recommend Aspen Team!

Karim · 22 June 2023

★★★★★ 5/5

Google

Team Aspen are great to deal with, they are very helpful, The team is very entusiastic, professional, and have vast industry knowledge. I bought my house throuhg them three years ago and selling it withh them now, they are working with me as a team and understand my requirements very well. I would like to say special thanks for Alex, Clayton, Ryan, Catlin, and Jess who have been such a great support!

Zeeshan · 16 August 2024

★★★★★ 5/5

Google

As a first time buyer I wasn't sure about some of the processes needed to buy a property. Clayton was amazing, he was more than happy to guide me and answer any questions. Wouldn't hesitate to recommend them, thanks again.

Joan · 26 August 2023

★★★★★ 5/5

Google

Our agent Izzy has been absolutely wonderful and very accommodating. My housemates and I are university students and there was complete communication and clarification when any of us had questions or concerns.

Ruby · 22 February 2024

★★★★★ 1/5

Google

It all started rather well with our offer quickly accepted and our dream property off the market. I must say that it came as a shock to find out that the person who placed the property on the market had no right to do so, and that this was never checked by the agent prior to accepting our offer. Shocking lack of due diligence. We found out about it 3 weeks into the process where we have already paid over £1,500 for various searches, mortgage etc. Fortunately, we can recover that money. I think what shocks me the most is that I have asked about Power of Attorney being in place prior to placing the offer and again few days later, and on both occasions I was reassured that everything is in place. The stress and disappointment this has caused is immense and I truly hope that Aspen learns from this, so no one else has to go through a similar experience.

Kasia · 22 February 2024

★★★★★ 5/5

Google

Bradley was fantastic in helping me buy my first home. Always professional, knowledgeable, and supportive throughout the process. Made everything smooth and stress-free, highly recommend!

Rufina · 18 August 2025

★★★★★ 5/5

Google

Great communication and willingness to help throughout the whole process. Clayton checked in regularly to make sure everything was going through as planned and helped explain the process of buying the house from start to finish. Would happily use Aspen again if moving in the future ⭐️

Remi · 15 April 2026

★★★★★ 5/5

Google

Massive thank you to Clayton and the team at Aspen, they went above and beyond to help us with our sale & purchase. A very supportive team and would recommend to anybody. Thank you Aspen

Dan · 24 November 2023

★★★★★ 5/5

Google

After choosing the wrong estate agents I went with Aspen Residential Services in Ashford Middlesex and i cannot praise this company enough from the moment they came to view the bungalow being sold to actually when it was sold they were very professional and kept my fully updated I must also mention Chris Howe who made the whole issues of selling the property superb and made it less stressful I highly recommend this company, you have seen the rest of estate agents trust.me go with them they are the best.

Mervyn · 23 January 2024

★★★★★ 5/5

Google

Great service and great team. Clayton was always there to answer any questions and walk us through the process. We are over the moon with the service we received.

Ricci · 23 March 2024