5/5
Received Excellent service from Emily
Received Excellent service from Emily. Thomas was good as well.
Trusted Agent profile · Ashfield
★★★★★
364 reviews across 2 platforms
64 High Street, Hucknall, Nottingham, NG15 7AX, Ashfield, NG15 7AX
Burchell Edwards's office in Ashfield, at 64 High Street, is rated 3.4 out of 5 across 364 reviews on two platforms, including 118 Google reviews rated 4.6.
Every review we hold for the Ashfield office, from every platform, shown as written. First names only.
5/5
Received Excellent service from Emily
Received Excellent service from Emily. Thomas was good as well.
4/5
Friendly Service
All staff were very friendly, helpful and efficient in finding a buyer for my house. I would highly recommend.
5/5
Very tentative consultant .
Very tentative consultant .. Emily was fabulous ..helpful informative. Would recommend the company on this basis.MaggieSutton Coldfield
5/5
5 stars not enought for the service I received from the Brilliant Charlie, been so complex Mortgage as first time buyers but all went through smoothly with Charlie, a good communication, responsive and clever work enought to get your first Mortgage offer.. highly recommended place, I'm so thankful and appreciated to your professional work Charlie.. Thank you for everything Charlie...PositiveResponsiveness, Quality, Professionalism
5/5
Charlie provided an excellent service; she found us a great deal on a mortgage, and was always happy to answer any questions we had. I'd highly recommend using her as a mortgage advisor
Hello, thank you so much for taking the time to review our Burchell Edwards team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
1/5
Very bad experience
They only do something when it is going to make them money, and the repairs department do not appear to shop round for a good price, after them telling us right back at the start that that was what they were there for. They almost lost us a tenant do to bad management of a boiler repair. I would never use there services again.
1/5
Extremely unprofessional
Extremely unprofessional. My offer was accepted by the agency. Requested property is removed from the market but it was marked as "Sold STC". A week later I recieved a call to say vendor has received a higher offer. Within 24 hours the property had been removed from the market. No duty of care whatsoever and discriminatory treatment. DO NOT USE THIS AGENCY.
5/5
All the staff were excellent
All the staff were excellent. My move was complicated as a chain of 6. I felt informed all the way, the staff were very empathetic and explained all the solicitors technical terms to me very well. I bought from Burchell Edwards. Next time I will definately sell with them!!
5/5
Emily was fantastic from start to…
Emily was fantastic from start to finish world highly recommend there services thanks again
1/5
If I could give zero I would shocking…
If I could give zero I would shocking service never get the return call as promised don’t do anything keep away from themThey asked me to sit outside property for four hours told be there between one and five not good if you use them beware
5/5
Charlie Howe has been an amazing help with our mortgages and super efficient and organised! Thanks Charlie!
5/5
Renting our property through Burchell…great service
Renting our property through Burchell Edwards excellent professional service Emily was great thanks
5/5
Excellent service, great communication would highly recommend Charlie, She's been amazing!PositiveProfessionalism
5/5
Charlie - thank you so much for your help in obtaining a mortgage for us to secure our future home. A good result in such a short space of time - you certainly know the business and we would have no doubt in recommending your services. Once again Thank You very much ! Sam & TomPositiveResponsiveness, Quality, Professionalism, Value
3/5
They were friendly and Professional. I especially rate them for finding me a replacement buyer within a week after being let down at the last minute.
Hello, thank you so much for taking the time to review our Burchell Edwards team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
5/5
I had an amazing experience with Emily
I had an amazing experience with Emily when I found a rented property that I really wanted. She went out of her way to help when ever she could even out of work hrs. Thank you so much. So nice to met you. Wish you all the luck
1/5
Had an awful experience on the lettings side of burchell Edwards paid in around £700 of fees and was looking for a new place to live within 4 months due a break clause which wasn't highlighted to us during the time. Paid for an inventory when one was never given to us or signed. I wouldn't use them for anything
5/5
I Thoroughly recommend Burchell Edwards, and specifically Melissa Knighton for her excellent support, advice and delivery in the sale of our house. Melissa's help was invaluable given we conducted the sale remotely, and we would sincerely thank her for all of her assistance.
5/5
Second time now working with Charlie and as before great services provided.always willing to help and also very prompt with information. Great work
Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that our Burchell Edwards team provided a five-star service!
1/5
we was dealing with estelle and she was…
we was dealing with estelle and she was a complete nightmare! she was absolutely rude and unpleasant and EXTREMELY unprofessional!
1/5
Worst agency ever. I have been renting through Burchell for 3 years and everytime I needed help, the answer was: computer says not. Unprofessional, incapable to understand situations, took 200 pound for a new contract they never made! I am glad I don't have to deal with them anymore. If you can avoid them
5/5
I had a very good experience with and…
I had a very good experience with and they made all the paperwork’s quick and easy So happy to get a house quick and near to my work place
1/5
Refusal to remove me off tenancy with…
Refusal to remove me off tenancy with numerous emails sent and speaking over the telephone recently and the manager saying I wouldn't be charged to remove me off the tenacy. They want £240 to remove me off the tenancy now after so many calls and emails. This is a joke. I have it all copied in writing!!
5/5
Great service from Tom and Emily at the…
Great service from Tom and Emily at the Castle Bromwich branch. We had been looking to rent somewhere new for almost a year and this was the first really good experience we had. Communication was brilliant and everything was done in a timely manor. We’re now happily settled in our new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Burchell Edwards's Ashfield office has 364 reviews across two platforms: 118 on Google, 246 on Trustpilot (across the whole business).
Burchell Edwards Hucknall is rated 3.4 out of 5 across all 364 reviews, and 4.6 out of 5 on Google from 118 reviews.
Burchell Edwards Hucknall, 64 High Street, Hucknall, Nottingham, NG15 7AX, Ashfield, NG15 7AX.