Every review we hold for the Ashfield office, from every platform, shown as written. First names only.
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5/5
GoogleIf we could give more stars we would!!! Both Lisa and Laura have bent over backwards to help us through our sale with every call and email answered or returned promptly. They have made a stressful time, as it is buying and selling a home, a lot happier with their professionalism and respect to the clients. Can highly recommended this agency should you be in the market to be moving home. A big, big thank you to all at the branch also.
Dave Β· 26 August 2024
Agent replied Β· 25 October 2024
Thank you Dave for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmelia has been fantastic,very helpful throughout the whole process. Amelia has made the process very easy and straight forward answering any questions and explaining any thing I didnt understand. Everyone I spoke to at Bairstow Eves has been really friendly and go above and beyond to help.
Sarah Β· 26 October 2023
Agent replied Β· 25 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI bought my property last June and couldn't be happier with the process. Laura and everyone were fantastic throughout and were always happy to help with anything I needed
Jack Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had such a positive experience purchasing your property with us. Our team is dedicated to providing excellent service and we are always happy to assist in any way we can. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleLaura and the team were great with buying a property. Laura kept me updated and was helpful through the whole process. Thank you.
Matt Β· 28 December 2024
Agent replied Β· 11 January 2025
Many thanks Matt for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI can not praise the team at Bairstow Eves Sutton branch enough for their ability to keep all the balls in the air to help me and my husband achieve the sale of our home of 32 yrs and helping us to buy our future home. Laura Michelle and the whole team really went above and beyond thank you ππ» so very much xx Merry Christmas & all the best for 2025
Helen Β· 10 December 2024
Agent replied Β· 24 December 2024
Thank you for your 5* review Helen. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmelia & Jennifer have been a source of support and help during this period of me renting. They are quick to reply if you email or call. Thankyou
Donna Β· 17 March 2026
Agent replied Β· 17 April 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFrom the first time we called to put an offer for the house Laura has provided her high level for the best results
She did informed us about everything and if we asked her something then did it straight away,I like the way she handles whole problems with a quick reply,no doubts in what she's doing
From the beginning to the end of completion we had best service from Laura
In general whole team was nice
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Gicu Β· 27 July 2024
Agent replied Β· 25 October 2024
Hi Gicu, thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Laura and the entire team provided you with excellent service from start to finish. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery good customer service. Amelia was very helpful on speeding up the process for us to get in the property as quick as possible! Very helpful with the application form and quick responses when we have any questions. Highly reccommend going with Bairstow Eves!
Adam Β· 30 November 2023
Agent replied Β· 25 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotBairstow Eves, Sudbury
I cannot fault the service from BE, Sudbury.From the moment David came to value the property, my 80-year-old dad felt secure that his home of 50 years would be sold with care and integrity. David, Sophie, and Ross were exemplary in their conduct and ensured that the family was at the heart of the process.Despite a huge number of setbacks, the team never waivered and ensured that my dad's home was sold at its highest possible value. Pricing was realistic and the discussions were always open and honest. The team at Sudbury always kept us in the loop and I would not hesitate in using them again.Thank you for being the best team and ensuring my dad felt comfortable in selling his home.Craig
Happiness1 Β· 17 August 2023
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5/5
GoogleLaura S. at the Sutton branch was a great help and friendly, pleasant to deal with, great coffee maker and excellent communication throughout the process.
Amiee Β· 3 April 2026
Agent replied Β· 17 April 2026
Thank you for sharing your positive experience with Laura at our Sutton branch! We pride ourselves on providing top-notch customer service and we are ecstatic to hear that Laura was able to assist you and make your visit enjoyable. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleBairstow Eves were the forth letting agent that we saw. Nobody else even came a close second. The professionalism of all the staff is something that you encounter rarely. Sian was my main contact and I cannot speak too highly of her. All very impressive.
Neal Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHonestly.. brilliant.. Lisa help me loads to sell my home and buy my new home with in 18 weeks in total.. definitely recommendβ¦
Clare Β· 16 April 2026
Agent replied Β· 17 April 2026
Thank you for your kind words! We are thrilled to hear that Lisa helped make your home selling and buying process a success in just 18 weeks. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
TrustpilotI would strongly discourage anyone fromβ¦
I would strongly discourage anyone from renting student property through Bairstow Eves based on our experience at 14 Devonshire Promenade this year. During the middle of winter, our house was left without heating for three weeks, which is completely unacceptable, especially in freezing conditions. We were initially told we would receive compensation for this, but that promise was later withdrawn without proper explanation.
Emilie Β· 11 February 2026
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5/5
GoogleI have dealt with Bairstow Eves for four years and have always found them friendly and efficient. They only get in touch for inspections and they handled the leaving of my property very well, kept me informed and email communication was quick and polite.
Thanks to everyone there.
Theporrohman Β· 2 September 2025
Agent replied Β· 8 September 2025
Thank you for your glowing review! We strive to provide a friendly and efficient service to all our clients. It's great to hear that our team was able to handle the leaving of your property smoothly and keep you updated. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
TrustpilotExcellent Service from Rainham Team
We had a fantastic experience working with Hamza, Ted , Sean and the entire Rainham branch during the purchase of our flat. From the very beginning, They were professional, approachable, knowledgeable, and incredibly helpful throughout the entire process.
Francis Β· 12 August 2026
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5/5
GoogleThe ladies at Bairstow Eves have been brilliant. I have dealt with Amelia Belcher who has gone above and beyond to help my find a property. Albeit I may not have found a property through their trying but I would definitely use them again
Charlotte Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us a wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotI highly recommend Bairstow Evesβ¦
I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great π€©
Jake Β· 11 July 2023
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5/5
GoogleI had started with one property and now had given three property to let. Baitstow Eves Sutton-in-Ashfield letting team spot on to there commitment from start to finish. Special thanks to Sian & Amelia. Brilliant team work. Keep it up. Thanks.
Sachida Β· 30 December 2023
Agent replied Β· 25 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMy agent Alix Millington is very friendly and helpful. She has shown me around the property, helped me with my application and stayed in contact with me throughout the process.
I can highly recommend that of you are looking to rent a property that you use Bairstow Eves in Sutton-in-Ashfield. I couldnβt have asked for a better agent than Alix.
Thank you for all your help Alix
Sam Β· 28 April 2024
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1/5
TrustpilotAVOID AVOID AVOID Jason Jessica and Freddie
AVOID AVOID AVOIDI recently had the displeasure of dealing with Bairstow Eves Letting Agents, and it was an experience that left me thoroughly disappointed and frustrated. From start to finish, their incompetence and lack of professionalism were evident, with countless issues that made the entire rental process extremely cumbersome.The most glaring flaw was Jason, Freddie and Jessica's abysmal communication skills. They were consistently unresponsive, failing to return calls, emails, and messages promptly. It often felt like we were chasing them for necessary information, updates, or even simple questions. This lack of communication created unnecessary stress and wasted valuable time.Unreasonable Charges: The letting agency imposed exorbitant fees and charges for their services, without any tangible value in return, leaving us feeling exploited and taken advantage of. The lack of transparency in their fee structure only added insult to injury.Overall, my experience with Bairstow Eves Letting Agents was nothing short of a nightmare. From their poor communication, and unreasonable charges, they consistently underperformed and failed to meet even the most basic standards expected from a letting agent.I strongly recommend steering clear of Bairstow Eves Letting Agents to avoid unnecessary stress, wasted time, and unfulfilled expectations. There are undoubtedly better options available in the market that prioritize professionalism, efficiency, and tenant satisfaction.
Jamesfinglas Β· 26 June 2023
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5/5
GoogleProfessional and friendly team with excellent management of the house buying process. Laura kept me updated throughout about the status of my purchase until collecting the keys. Louise supported me in obtaining a mortgage and explained the intricacies in an understandable and professional manner. I would highly recommend and definitely would use Bairstow Eves again.
Ryan Β· 26 October 2022
Agent replied Β· 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe've just sold and bought a new property through Bairstow Eves in Sutton in Ashfield. Our whole experience with them has been very pleasant. They're all friendly and go out of their way to help when they can. Laura was particularly helpful and went beyond what we expected. Can't thank them all enough for everything they have done and helping us find our forever home. Would definitely recommend their services.
Charlotte-Leigh Β· 27 October 2019
Agent replied Β· 25 October 2024
Thanks for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
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5/5
TrustpilotProfessional and thorough experience
Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.
Adam Β· 14 September 2026
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5/5
Trustpilotshe is an excellent estate agent
estate agent of the year Naomi Hughes bairstoweves tamworth. I've had a few problems. and Naomi. has sorted them out. she is very quick and polite and just gets things done thank you Naomi
Lovely Β· 19 July 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.