Trusted Agent profile · Ashfield

Bairstow Eves Sutton-In-Ashfield Sales reviews

3.4

★★★★★

879 reviews across 2 platforms

47 Forest Street, Sutton-In-Ashfield, NG17 1DA, NG17 1DA

Bairstow Eves's office in Ashfield, at 47 Forest Street, is rated 3.4 out of 5 across 879 reviews on two platforms, including 275 Google reviews rated 4.9.

Google logo

4.9 / 5

275

Reviews on Google

This office

Trustpilot logo

604

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ashfield office, from every platform, shown as written. First names only.

5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023

5/5

Google

We want to thank Amelia for all her help with getting our tenants checked out and then arranging and lining up new ones. Very quick to respond to emails and very professional. Thank you once again.

Jay · 30 November 2023

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

I want to give a glowing review for…

I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year

Clair · 20 December 2022

5/5

Trustpilot

Claire Reene of Folkestone branch was a…

Claire Reene of Folkestone branch was a pleasure to deal with, property valuation was spot on; found a buyer pretty quickly and she worked hard to get completion of the over the line when solicitors were slow and unresponsive.

Trudy · 12 June 2026

5/5

Google

Hannah and all the team have been very helpful in putting my mum’s property on the market. They are extremely efficient and enthusiastic, getting many more views than I expected. Nothing is too much trouble for them. Overall a first class service so far. Claire went above and beyond to complete the sale, would definitely recommend

Tracey · 26 October 2021

Agent replied · 25 October 2024

Hi, thank you for the marvellous 5* review! Many thanks, Lucy, Customer Relations.

5/5

Google

From the moment that the team at Bairstow Eves Letting Agents at Sutton in Ashfield visited to discuss renting out our property the service they gave us was excellent. They gave us a detailed account of what they would be able to rent the property out for and ensured that this was a realistic rent. They very quickly found a number of potential clients so within 2 days we had a choice of clients and we were very satisfied with the client that we eventually chose. they are fully managing the property for us and keep us informed of everything that is required and how the client is in the property. When I ring the office any queries are dealt with straight away. We have mainly been in contact with Sian and Alix who have been so professional and have helped us navigate the letting of the property a first for us. I can highly recommend them to others.

James · 29 January 2024

Agent replied · 25 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

So impressed with service from millie and Jennifer and the team. So efficient and understanding and lovely. Very professional service. Now I've got my new home and new start thanks to them thanks

Kerry · 30 December 2023

Agent replied · 25 October 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent customer service from every member of staff we have dealt with - thank you 😊 …

Joanne · 17 March 2026

Agent replied · 17 April 2026

"Thank you for your kind words! We strive to provide exceptional customer service and are delighted to hear that you've experienced it from every member of our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Laura Stevenitt at sutton in ashfield branch has been an absolutr godsend on our purchase. Nothing too much trouble. Constantly updating us and keeping us in the loop. Compared to our seller estate agent who has been awful, laura has put … More

Michael · 18 July 2025

Agent replied · 27 July 2025

Thank you for your kind words about Laura and our team at the Sutton in Ashfield branch. We strive to provide exceptional service to our customers and it means a lot to us that we were able to make your home buying experience a positive one. We truly appreciate your recommendation of Bairstow Eves and we are committed to always being courteous and professional. Thank you for choosing us to help you with your move. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

I am re-locating from a different part of the country and I have viewed a few properties with Corey who I found very professional yet friendly and informative about the area and properties I viewed . He contacted me on a regular basis with other properties he thought I may be interested in , endeavouring to find me a home that ticks all the boxes ! Corey’s passion and enthusiasm for his work shines through and he is a huge asset to Bairstow Eves .

Elizabeth · 30 December 2023

Agent replied · 25 October 2024

Thank you for your thoughtful 5* review Elizabeth! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Laura Stevenitt has helped me hugely through every step of the way in buying my own first house & had been more than happy to do so straight away. Every member of staff has been very helpful and friendly too on the phone & as soon as I walk into the branch. They have made the whole experience stress free and really efficient! Thank you so much for everything.

Ruth · 27 July 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review and your kind words Ruth. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

5/5

Google

Would highly recommend Bairstow Eves. Amelia was great, she helped us immensely moving back in to the area. Nothing was too much trouble which made for a straight forward move into our new home.

Graham · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

A great experience! Thank you so much Alix for having been absolutely wonderful, knowledgeable, professional, friendly and caring - you understood straight away what I needed. Highly recommend.

Michela · 28 February 2024

Agent replied · 25 October 2024

Michela Sartori, thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Experience was amazing from finding the property to viewing and then the application process. Amelia made it seem less and was very approachable. Looking forward to moving in

Aimee · 28 February 2024

Agent replied · 25 October 2024

Thank you Aimee Widdowson for your excellent 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

5/5

Google

Going through the purchase process with Dan has been so easy. Kept in touch with me during the whole process and nothing has been too much trouble. Really great service start to finish and would definitely recommend these guys. Thanks for everything!!

Kat · 12 January 2023

Agent replied · 11 January 2025

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service throughout the letting process, professional and courteous. I was kept informed of progress on a regular basis. Jennifer and the team are highly recommended.

Andrew · 28 February 2024

Agent replied · 25 October 2024

Andrew Parnell thank you for your amazing 5* review, recommendation and your kind words. Kind regards, Lucy, Customer Relations

5/5

Trustpilot

Bairstoweves Biggin Hill, absolutely brilliant.

Bairstoweves Biggin Hill. Brilliant! From start to exchange Caroline was a dream. We haven't moved for 29 years so were very apprehensive. However Caroline and her team made it a great experience. She was always there when we needed her. She was able to answer or find answers to all our concerns. Caroline was always very friendly and put our minds at rest over the 5 months. Gary, the manager, gave us a very good deal from the ouset and from there on in the team worked hard, thoroughly deserving their fee. I would definitely reccomend the company to anyone wishing to move house effortlessly. Thank you Bairstoweves and thank you Caroline.

Paul · 5 April 2022

5/5

Google

I had an amazing experience working with Ebony and Lee during my mortgage process. They were both incredibly professional, knowledgeable, and supportive throughout every step. From the beginning, they provided clear guidance, answered all my questions, and ensured I understood my options. Their friendly and approachable nature made what could have been a stressful process feel smooth and straightforward. Their dedication and attention to detail were truly impressive, and they went above and beyond to help me secure the best possible outcome.

Liam · 5 April 2025

5/5

Google

Currently selling our house through Bairstowe Eves, all staff we have been dealing with have been fab and made our experience with first time property sale as easy and drama free as possible. Would highly recommend. Special thanks to Hannah, Laura and Daniel.

Giuleah · 26 October 2022

Agent replied · 25 October 2024

Many thanks for the excellent recommendation and 5 * review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Sutton-In-Ashfield Sales

How many reviews does Bairstow Eves Sutton-In-Ashfield Sales have?

Bairstow Eves's Ashfield office has 879 reviews across two platforms: 275 on Google, 604 on Trustpilot (across the whole business).

What is Bairstow Eves Sutton-In-Ashfield Sales's rating?

Bairstow Eves Sutton-In-Ashfield Sales is rated 3.4 out of 5 across all 879 reviews, and 4.9 out of 5 on Google from 275 reviews.

Where is Bairstow Eves's Ashfield office?

Bairstow Eves Sutton-In-Ashfield Sales, 47 Forest Street, Sutton-In-Ashfield, NG17 1DA, NG17 1DA.

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