Every review we hold for the Ashfield office, from every platform, shown as written. First names only.
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5/5
TrustpilotI would highly recommend Bairstoweves
I would highly recommend Bairstoweves. We have had a great experience from the start with Daniel and the finish with Michelle. All the staff at Sutton in Ashfield branch have been at the end of the phone giving me knowledgeable feedback, information and guidance whilst I have navigated this selling process for the first time. They have then successfully sold my house in just a few days! We can know start planning our next adventure thanks especially to Michelle for negotiating between me and my buyer, helping my stress levels remain as low as possible. Thanks again.
Helen Β· 3 October 2024
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5/5
GoogleMoving is always a stressful event, however, Bairstow Eves made this as easy and speedy as possible. The agent who worked with us is highly attentive and always available at the other end of an email. All of the paperwork and finer details were handled swiftly and efficiently lessening the general stress that usually comes along with uprooting a family home.
Sami Β· 29 January 2024
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us this great 5* review Sami. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom the initial valuation visit by Michelle, through to a very quick sale at the asking price , the whole service and continuous support of Bairstow Eves was extremely valuable and always professional . A special mention to Corey who on many occasions went out of his way to explain , advise and help me through the process. Would highly recommend them to prospective sellers/buyers.
Terry Β· 26 October 2023
Agent replied Β· 25 October 2024
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
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5/5
GoogleI had a fantastic experience with Sian and Amelia as a first-time landlord. They rented out my home at very short notice and were incredibly hands-on throughout the whole process. What stood out to me was how they kept me actively involved and informed every step of the way, which really gave me confidence and peace of mind. Their professionalism and personal touch made the journey smooth and stress-free. Highly recommended!
Chimdi Β· 9 August 2025
Agent replied Β· 8 September 2025
Thank you so much for your kind words! It was a pleasure working with you as a first-time landlord and we are thrilled to hear that you had a fantastic experience with Sian and Amelia. We pride ourselves on our hands-on approach and strive to keep our clients actively involved and informed at all times. We are grateful for the opportunity to make your journey as smooth and stress-free as possible. Thank you for choosing our services, we highly appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAmelia has been so helpful in insuring we have everything set up for our move. She has been so quick in her responses, has made the process so easy and taken away all the stresses that come with moving!
Also wanted to say thank you to Sian also who was there when we viewed the property and was so kind and helpful.
Elle Β· 26 October 2023
Agent replied Β· 25 October 2024
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
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5/5
GoogleI would highly recommend this branch for buying and selling a property.
The girls are always polite, helpful and knowledgeable.
I would personally like to thank and shout from the roof tops that they have an excellent mortgage advisor Lee shipman, who has guided me , helped me , supported me through a house purchase. This man to me has been a life saver at times, he replies instantly to emails and calls even though he is really busy with new clients he always finds time to help you with any concerns or issues. I have to point out donβt use their solicitors, I decided to keep it all under one roof thinking that would be beneficial to me,
It wasnβt. Although the shockingly poor treatment I got from the solicitors, Lee - mortgage advisor was always there to help me chase them and to send over documents on my behalf. All in all excellent quality from this branch, I will use them again in the future and recommend to all my friends and family !
Thank you Collette SimmPositiveResponsiveness, Professionalism
Nts Β· 12 January 2022
Agent replied Β· 11 January 2025
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat experience with this company, Sutton In Ashfield branch. The staff who worked with me were very reliable in getting back to me on details and keeping me up to date. Very polite and reliable ladies. Special mention to Alix and Amelia who was brilliant in seeying through everything i had asked for.
Bella Β· 28 April 2024
Agent replied Β· 25 October 2024
Bella, thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotBairstow Eaves Southend. DO NOT USE!
DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!
Stacey Β· 27 August 2026
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5/5
TrustpilotBairstoweves recently acted on myβ¦
Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)
Nicky Β· 17 March 2025
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5/5
GoogleI was not the seller on my interaction with Bairstow Eves but I want to thank Lisa at Bairstow's for her dedication to keeping all informed and for making things happen despite multiple problems with solicitors (Stamp duty holiday is swamping them)
Lisa and her team contacted people, drove action and got the purchase across the line. If I had been paying Bairstow's, I would have added good value to my list.
I will happily purchase properties they are selling againPositiveResponsiveness, Professionalism
Directors Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI am a new landlord and therefore completely new to the lettings business. Sian and her team have been really helpful and supportive over the past couple of weeks whilst I have been looking for a tenant. They realised immediately how important it was for me to get someone trustworthy for my property and they have helped me immensely with the daunting task of finding someone suitable . I will definitely be using them again when I get my next property. I can not thank them enough for all the help and advice they have given me and are still willing to give. Thank you all, you have made a formidable task a lot easier and far less stressful for me. 10/10 ! πPositiveResponsiveness, Quality, Professionalism, Value
Victoria Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for the wonderful 5* review and kind comments. Best wishes Lucy, Customer Relations.
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5/5
GoogleAfter finding a property I liked, I connected Laura Stevenitt who was helpful straight away. The property had been on the market for less then 24 hours and she had managed to get me a booking within a few hours on the same day. After viewing the property I put in an offer which Laura updated me on when any changes or advancements were made. I would recommend Laura and the rest of the team for there professional hand held process which was really good for me being a first time buyer.PositiveResponsiveness, Professionalism
Harolds Β· 26 October 2021
Agent replied Β· 25 October 2024
Thank you for taking the time to leave us this amazing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMichelle was extremely friendly, informative and helpful. We couldn't be happier with the speed and efficiency of our valuation. Michelle is very knowledgeable about the local area and was able to give us a very accurate valuation of our property. We would highly recommend Michelle and Bairstow Eves to anyone buying or selling a property.
Susan Β· 29 January 2024
Agent replied Β· 25 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI highly recommend Bairstow Eves Sutton-in-Ashfield. They were fantastic from our initial viewing of the property and throughout the two years we rented through them. They were attentive to any issues raised and always personable. I particularly wish to thank Jennifer Phillips- any queries she was always happy to help. Thank you for making our renting experience hassle free!
Sophie Β· 26 October 2023
Agent replied Β· 25 October 2024
Many thanks for your marvellous recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmelia has been phenomenal in helping me with viewing the property, making me feel comfortable to ask lots of questions and very informative. She has replied really quickly to any queries and got the ball rolling so fast. She has been incredibly supportive with everything I've asked or needed and has done a brilliant job. Thanks so much Amelia!
Georgia Β· 26 October 2023
Agent replied Β· 25 October 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleI had a very good experience with Bairstowe eves in Sutton. I had Amelia who was extremely kind and professional. The whole process was done very quickly and I am extremely pleased with the outcome.
Would recommend :)
Natalie Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team, especially with Amelia. It's our goal to provide efficient and professional service to all of our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFantastic service from the letting team, easy to deal with on hand to help with advice/ tradesmen contact ect to get the property rent ready. Very quick to find tenants and assist with picking a tenant all round a great service.
Mathew Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you for your kind words! Our team is dedicated to making the letting process as smooth and stress-free as possible. We're glad we could assist with tradesmen and tenant selection to get your property rent-ready quickly. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have recently gone through the rental process with Alix at the Sutton in Ashfield branch. Alix has been an absolute pleasure to work with and extremely helpful throughout the whole process. I couldn't have asked for a better experience and can't wait to move into the property.
Jenny Β· 28 May 2024
Agent replied Β· 25 October 2024
Many thanks Jenny for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmelia was amazing at Bairstow eves
She could not do enough for us. Great person and personality always in touch by phone or email, found us the perfect property and a big thank you from us,
5starβs all the way
Thank you x
Wendy Β· 27 July 2024
Agent replied Β· 25 October 2024
Thank you for your 5* review Wendy. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom the viewing all the way to finalising the contract,
Amelia has been fantastic , regular updates vis emails, any problems i had she sorted it out.
a true professional at her job
Many thanks
Mr & Mrs Watson
Space Β· 25 September 2024
Agent replied Β· 25 October 2024
Thanks for laving us your amazing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleLisa was absolutely amazing! From start to finish she was professional and supportive. Excellent service all round, very responsive to calls and emails and always wanted to help in every way possible. She kept me updated at all times and went the extra mile to answer any questions I had. Highly recommend Lisa and the team!!
Ryan Β· 26 October 2023
Agent replied Β· 25 October 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleWe have recently moved house (September 2020) and put our house up for sale (in June 2020) with the Sutton In Ashfield branch of Bairstow Eves. We cannot praise the team enough for making what is usually a very stressful experience into one that was made less so by the excellent customer service and constant support we had through the selling and buying process. Special mention to Lisa who definitely went far and beyond what we expected with regular communication and lots of help throughout the conveyancing process, that was for us was quite complex and frustrating with a large chain involved.
She was and is a star and we are so thankful and grateful to her for her hard work and attention to detail and determination to help us getting through this process quickly and effectively.
Great service by a great team.. Well done to you all.
Rod Β· 26 October 2020
Agent replied Β· 25 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleAmelia at Bairstow Eves has been amazing, I have seen a few properties and I have finally found one I actually love was all done in 1 day, viewing , checks and acceptance. Thank you so much Amelia.
Really recommend the Sutton office .
Tracie
Tracie Β· 28 May 2024
Agent replied Β· 25 October 2024
Tracie Grubb thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotStaff at this branch especially Mia hasβ¦
Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!
Victoria Β· 12 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.