Trusted Agent profile Β· Ashfield

Bairstow Eves Hucknall Sales reviews in Ashfield

3.2

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807 reviews across 2 platforms

19 High Street, Hucknall, NG15 7HJ, Ashfield, NG15 7HJ

Bairstow Eves's office in Ashfield, at 19 High Street, is rated 3.2 out of 5 across 807 reviews on two platforms, including 182 Google reviews rated 4.8.

Google logo

4.8 / 5

182

Reviews on Google

This office

Trustpilot logo

625

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ashfield office, from every platform, shown as written. First names only.

5/5

Google

I have used Bairstow Eves to rent a property in Hucknall and have being using their service for almost 3 years. The service has been excellent right from the beginning till the end of tenancy, let is be matter of service, repairs or any other needs. I would especially like to thank Jodie who has been always there and been very supportive during our stay. Many thanks to the team

Prashant Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Jodie has recently let two properties for me. She did a great job finding two new tenants with no fuss in a timely manner.

Jackie Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you so much for your kind words, we are thrilled to hear that you are satisfied with our services! We strive to make the rental process as smooth and efficient as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Really helpful. Super nice people. Thanks Jodie 😊 …

Charles Β· 10 October 2025

Agent replied Β· 10 October 2026

Thank you for your terrific 5* review for your complimentary comments Charles. Best wishes, Lucy, Customer Relations.

5/5

Google

Highly recommended! The person I dealt with was Nicole Draper. She made the process so much more easier, moving house isn’t the easiest but she was always there to give advice or someone to talk to if needed. Such a lovely lady, I couldn’t thank her enough for helping us out whenever we needed it😌 …

Chelsey Β· 10 October 2025

Agent replied Β· 10 October 2026

Hello Chelsey, Thank you so much for your wonderful 5* review! We're thrilled to hear that Nicole Draper made your moving process easier and was there to support you whenever needed. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I’ve been looking to purchase a property for a while now in the Nottinghamshire area - my experience with other Estate Agents has been pale by comparison. Lauren McGarry is an absolute joy to deal with , she is patient, efficient, proactive and takes an interest in what customers need and she actually asks the right questions - a true asset to the organization - keep on doing what your doing as your setting Bairstow Eves apart from the rest ! Thanks for your help so far and providing all the detailed information Kaye

Kamini Β· 23 October 2020

Agent replied Β· 22 October 2024

Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott

5/5

Trustpilot

Staff at this branch especially Mia has…

Staff at this branch (Norbury) especially Mia has been very supportive. Thank you guys!

Victoria Β· 12 May 2026

1/5

Trustpilot

ABSOLUTE BUNCH OF LIARS AND TEAM OF CROOKS WITH NO HONESTY OR INTEGRITY

To all landlords leave them as soon as you can. These people don't listen to landlords. They done investigate. They only work to pass on cost to landlord. They dont care if the property is damaged or not been looked after. They even done care if tenant is in breach of tenancy agreement.

Ketan Β· 14 July 2026

5/5

Trustpilot

Sutton in Ashfield Office

Sutton in Ashfield Office Many Thanks to everyone involved in the recent sale of my property over the past two months. A suitable buyer was found within 15 days, achieving above the initial asking price. On every occasion that I engaged with anyone from Bairstow Eves they were always polite, helpful, professional, knowledgeable, and genuinely enthusiastic!

Dave Β· 22 June 2026

5/5

Trustpilot

Excellent Service from Daniel McAlister

Daniel McAlister at Bairstow Eves Estates was fantastic throughout our property search and eventual purchase. From the first viewing to finalising the paperwork, he was professional, responsive, and genuinely helpful. He answered all of our questions promptly and kept us informed at every stage.

Imtiaz Β· 8 August 2025

5/5

Trustpilot

Thank you Lisa Brookes

Would just like to say a big thank you to Lisa Brookes.I would recommend anyone looking for good customer care, attention to detail and a professional and personalised experience to Lisa. An amazing listener which was duly noted as Im quite literal and very black and white person. She understood my position thus far and how I was not happy or satisfied. Did not complain or was rude but took me on and made it her mission to get me processed and through the system as quick as possible. Because of this I now have the accommodation I want. Was very close to taking my business elsewhere. Amber brown was very professional in the viewing and answered my queries.At first I wasn’t sure whether to leave a review due to certain difficulties I came up against whilst dealing with Bairstoweves but the way Lisa took on my case and made it her mission to turn my experience around was outstanding and should be an example.

Grant Β· 1 March 2024

5/5

Google

I worked with the Team at Bairstow Eves in Hucknall when purchasing a property in 2020. Even though the team was actually representing the seller, Ross, Marie and the team were very responsive and helpful as we worked through a number of issues to purchase the property. Having seen first hand how they engaged with the buyer side, I would definitely work with them again, especially if I were selling my property.PositiveResponsiveness, Professionalism

James Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you for the fantastic 5* review and it is great to read that your kind comments and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Ross and Alicia have been absolutely fantastic in helping me rent out my property. From our very first phone call to securing a tenant and having them moved in, the entire process took less than two weeks, a testament to their efficiency and professionalism. They were incredibly responsive, always available to answer my questions, and provided expert advice while respecting my input and decisions. I feel confident and at ease knowing my property is in their capable hands, and I look forward to a long and successful partnership with their management. Highly recommend.

Laura Β· 18 November 2024

Agent replied Β· 9 December 2024

Many thanks for your fantastic 5* review and recommendation Laura. I will of course pass on your kind hearted words to our Hucknall branch. Best wishes, Lucy, Customer Relations.

1/5

Google

Outsources property maintenance to a soulless app with no clear way to escalate emergencies. Instead of just dealing with the problem, when your boiler breaks down at the start of one of the coldest weeks of the year so far you've got to fill out a form in the app. Then hope the appropriate agent notices it, then contacts the landlord, hope the landlord notices and approves the request, hope the agent doesn't take too long to notice the landlord's approval, and then likely wait God knows how long for a plumber to find room in their schedule to come and try fixing it. If I were vulnerable or elderly I'd half expect to have frozen to death by the time this pointless gatekeeping machinery gets around to doing anything useful. Probably worth also mentioning this is the same business who seemed confused and bothered by the fact I wanted to actually read the tenancy agreement before signing it, and that I wanted to actually get the keys and inspect the property before signing off on the inventory. Then managed to screw over the landlord by changing the energy supplier without telling me nor the landlord resulting in the landlord being chased for unpaid bills they had no knowledge of.

Eamonn Β· 16 November 2024

Agent replied Β· 23 November 2024

Hello Eamonn, thank you for sharing your feedback. I'm sorry to hear about your experience and the inconvenience it caused. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

I found Bairstow Eves to be very easy to work with. They went out of their way to accommodate me. Using their Countrywide Conveyancing Services at the same time was the best thing I could have done. They took care of everything. I could not have asked for a better service and I could track online what the progress was. I will certainly use again and recommend highly. Well done guys, this is what moving should look like, stress free, clear communication and friendly people. Special thanks to Ross, Marie and Joanna at the Hucknall branch. you make a great team

Chris Β· 24 October 2019

Agent replied Β· 22 October 2024

Thank you Chris for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Bairstow Eves branch made this a stress free experience for you. Many thanks for the recommendation. Kind regards, Lucy.

5/5

Google

Amazing service, from initial viewing, to signing contracts, Amber made the often overwhelming process of moving as stress-free and seamless as possible. The branch provided all relevant information, and were highly responsive to any questions and queries we had during the move. I'd highly recommend their services!

Raven Β· 25 February 2024

Agent replied Β· 22 October 2024

Raven, many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Just want to say a massive thankyou to everyone at the Bairstow Eves Hucknall. Especially Jodie. Very professional and couldn't do enough for me in getting my new property! Would highly recommend. Many thanks πŸ‘ …

Ian Β· 23 August 2024

Agent replied Β· 22 October 2024

Thank you Ian for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Ethan was brilliant, he kept us up to date from start to finish and was very helpful and assisted throughout the entire process, Highly recommend Bairstow eves for sale or purchase

James Β· 1 November 2024

Agent replied Β· 8 November 2024

Thank you for your 5* review and recommendation James. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Exceptional estate agents! We recently sold and bought a property through Bairstoweves Hucknall. From start to end the service was excellent, special mention to Sarah whose communication was amazing. The team chased up enquiries and kept us informed throughout. The big win for me was they always answered the phone which when we were looking around for estate agents this seemed rare. I couldn't recommend them enoughPositiveResponsiveness, Quality, Professionalism, Value

Dan Β· 23 October 2021

Agent replied Β· 22 October 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

Excellent service.

We recently embarked on a grand adventure of moving into a property through Bairstow Eves, aiming to settle in before Santa squeezed his way down the chimney. Thanks to the superhero trio comprising Jade, Amy, and Joseph, our Christmas miracle came true! Jade was our trusty point of contact, and when she took a day off for training, Amy swooped in to save the day. And let's not forget Joe, who kept us in the loop when Jade and Amy were off gallivanting. From start to finish, their service was top-notch, leaving us with nothing but smiles.Now, here's the twist: the only hiccup we encountered was the moving-in gift box they provided. Can you believe it? 0.0% beer! It's like they were trying to test our resolve. Almost had us deducting a star from our rating! But hey, let's not dwell on that minor blip. Overall, this branch is a well-oiled machine, managing everything with finesse.Kudos to the team for a job well done! You've earned yourselves a round of applause. πŸŽ‰

Gareth Β· 15 December 2023

5/5

Google

Excellent service throughout my journey to buying a property. Staff were patient and kind, and nothing was too much trouble. Special thanks must go to Marie and Oliver, who looked after me really well. They made my dream of buying a home come true, and I couldn't be more grateful!

Matthew Β· 10 October 2025

Agent replied Β· 10 October 2026

Hello Matthew, Thank you so much for your wonderful 5* review! We're thrilled to hear that Marie and Oliver provided excellent service and helped make your dream of buying a home come true. Your kind words mean a lot to us. Best wishes, Lucy, Customer Relations Team

5/5

Google

I moved from the Lincolnshire area afew weeks ago I spoke with Jodie and grace at the offices in hucknall and there were fabulous they help me with the property I was looking at in hucknall and they helped me with the paperwork and before you now it it was completely done even when I came to hucknall to sign my paperwork in the office they were friendly and very helpful and I was even given a complementary moving in box which I thought was nice I would highly recommend them if you are moving into a rental property or buying a house as I feel they would go above and beyond to help you to find the right one and help with all the necessary paperwork and to make everything run smoothly for you

Peter Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you so much for your wonderful review! We're thrilled to hear that Jodie and Grace were able to assist you so effectively and make your move to Hucknall a smooth experience. We appreciate your recommendation Peter and wish you all the best in your new home! Kind regards, Lucy, Customer Relations.

5/5

Google

Lauren was amazing when selling my house, she went above and beyond to ensure it was as stress free as possible. The team were always friendly and helpful whenever I got in touch, especially the manager Ross and Lauren always ensured she updated me every week on the sale, no matter how small the update. I would highly recommend Bairstow Eves to anyone wishing to sell their property. Thank you so much for the support.

Stacey Β· 24 October 2019

Agent replied Β· 22 October 2024

Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.

5/5

Google

We dealt with Jodie in the office who was excellent with us, she helped us find a property and then when we was let down she went out of her way to help find us a home, she was professional and extremely helpful, she answered all our questions and kept us up to date great service even amid all that is going on it the worldPositiveResponsiveness, Professionalism

Kerry Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Amber and Rebecca were a gem during our moving process. The whole process was so incredibly quick and very informative. These ladies were lovely from start to finish, as I'm sure all their colleagues are too. I highly recommend Bairstow Eves to anyone looking for a home!

Pipa Β· 23 October 2023

Agent replied Β· 22 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Hucknall Sales

How many reviews does Bairstow Eves Hucknall Sales have?

Bairstow Eves's Ashfield office has 807 reviews across two platforms: 182 on Google, 625 on Trustpilot (across the whole business).

What is Bairstow Eves Hucknall Sales's rating?

Bairstow Eves Hucknall Sales is rated 3.2 out of 5 across all 807 reviews, and 4.8 out of 5 on Google from 182 reviews.

Where is Bairstow Eves's Ashfield office?

Bairstow Eves Hucknall Sales, 19 High Street, Hucknall, NG15 7HJ, Ashfield, NG15 7HJ.

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