Trusted Agent profile

Bairstow Eves Hucknall Sales reviews

3.1

★★★★★

758 reviews across 2 platforms

19 High Street, Hucknall, NG15 7HJ, Ashfield NG15 7HJ

Bairstow Eves's Ashfield office at 19 High Street is rated 3.1 out of 5 across 758 reviews on two platforms, including 137 Google reviews rated 4.8. The 621 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

137

Reviews on Google

This office

Trustpilot logo

621

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ashfield office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Ross and the team at Bairstow Eves in Hucknall for their help in selling our property. From the start and throughout the process, the team were highly professional, with Ross in particular suggesting an approach to the sale that we may not otherwise have considered. In our case, the ‘Modern Method of Auction’ was the right route and the process was managed faultlessly and quickly by Bairstow Eves and their partners, I am Sold. Thanks to all concerned.

Mike · 3 November 2025

Agent replied · 10 November 2025

Thank you for choosing Bairstow Eves and for sharing your positive experience with Ross and our team in Hucknall. We are thrilled to hear that our suggestions and the Modern Method of Auction were successful in selling your property quickly and flawlessly. It was our pleasure to work with you and we appreciate your trust in us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

My first enquiry for a property I wanted to rent was with the lovely Jodie. She was instantly warm engaging and made me feel at ease I knew I was in good hands . The property I enquired about didn’t except animals but after a week Jodie came back to me and said she had spoken to the landlord saying she had a lady (me) who was really nice and interested in viewing the property . I instantly fell in love with the house and was shown around by Maisie who again was professional and warm . I instantly put an application in there and then and Jodie said she will let me know the next day if it was accepted,Thankfully it was and every step of the way Jodie kept me updated with my application. Both Jodie and Maisie were so professional and approachable throughout . I would definitely recommend the Bairstow Eve team to anyone who wants a smooth journey . I can’t thank Jodie and Maisie enough ,just simply brilliant.Thank you so much .i know I will be so happy in my new home . Andrea x

Andrea · 4 October 2025

Agent replied · 8 October 2025

Thank you, Andrea, for your glowing review of our team at Bairstow Eve. We are so happy to hear that Jodie and Maisie were able to provide you with a professional and warm experience. It was our pleasure to help you find your new home and we look forward to seeing you thrive there. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot recommend these enough! I have just bought a house with the most uncommunicative solicitors. If it weren't for Ethan from Bairstow Eves, I'm not sure the sale would have even happened yet. He was absolutely phenomenal chasing both mine and the sellers solicitors for me and keeping me updated every step of the way. He was extremely helpful and kind all the way through the process. As a first time buyer, it was completely unknown territory for myself, and Ethan made this experience so much easier and helped alleviate a lot of stress when my solicitors weren't answering me. If I ever sell myself, I'll definitely be using Bairstow Eves. Thank you!

Tia · 4 October 2025

Agent replied · 8 October 2025

"Thank you for your fantastic review! We are so glad that Ethan from Bairstow Eves was able to provide you with exceptional service during your house buying process. We strive to make the experience as stress-free and smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

5/5

Google

Fantastic experience yet again with Bairstow Eves, especially Jodie and Ross. Unfortunately due to unforseen circumstances our landlord served us notice, which was already renting through Bairstow Eves. Ross was exceptionally kind and thoughtful in explaining everything to us. He then quickly turned his attention to help us find a new home ASAP and that is exactly what he did. Within a few weeks we have now moved house and are settled in and the change went as great as possibly could be expected. Once the property was found, Jodie helped us every step of the way keeping us updated all the way through. We honestly can not thank them enough for all of their help and hardwork. Thankyou.

Daniel · 17 June 2025

Agent replied · 23 July 2025

Hello Daniel, Thank you so much for your wonderful 5* review! We're thrilled to hear about your fantastic experience with Jodie and Ross at Bairstow Eves. It's great to know they were able to assist you so effectively during a challenging time. Best wishes in your new home! Lucy, Customer Relations Team

5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

5/5

Google

Birstow Eves dealt with the sale of my sister's property fabulously, which was extremely complex. From the process which Ross began I have been very impressed with the service I have received. The number of viewings through to a sale agreement Ross and the team kept me informed throughout. However my special mention has to go to Ethan who has gone above and beyond throughout. His patience and communication have been nothing short of exemplary. He has been reassuring when needed and knowledgeable too. I would highly recommend Birstow Eve's for the sale of any property and cannot recommend them highly enough.

Richard · 25 April 2025

Agent replied · 22 September 2025

Thank you for your kind words about our team at Bairstow Eves! We are thrilled to hear that Ross and Ethan provided you with exceptional service during the complex sale of your sister's property. Our team takes pride in communication, patience, and knowledge, and we are happy to have exceeded your expectations. Thank you for recommending us, we truly appreciate it! Kind regards, Lucy, Customer Relations.

5/5

Google

I’m extremely pleased with the service provided by Bairstow Eves Hucknall, most especially with Jodie’s extremely warm and brilliant reception! I first viewed the property I was interested in with Ross, and shortly after, Jodie came back with positive news. My sister and I were so surprisingly pleased at the speed with which Jodie took on tasks regarding our Enquiry and we were good to go in about 2 weeks!! Communication was great, and the service was exceptional! After this experience with Jodie, I can’t imagine working with another company as they can’t possibly top that!! Thank you so much Jodie, and thank you to the entire team! They’ve been amazing! Xxx ⭐️🌟⭐️

Amoatemaa · 18 April 2025

Agent replied · 8 October 2025

Hello Amoatemaa Tweneboah, Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Jodie and Ross at Bairstow Eves Hucknall. It's fantastic to know that the team's exceptional service and communication made such a great impression. We truly appreciate your kind words and look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

5/5

Google

Highly recommend Bairstow Eves Hucknall Estate Agents. I've recently moved house with my 4 year old boy, and Rebecca and Jodie have made our move really easy, and are extremely welcoming, and put me at ease in a potentially stressful situation. Jodie was so lovely when i went to sign my tenancy and made my little boy really welcome. Great friendly, professional service. Thank you so much ♡

Annamarie · 10 May 2025

Agent replied · 8 October 2025

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Amazing customer service from start to…

Amazing customer service from start to finish! The team especially Jessica, Precious, Jay was incredibly friendly, helpful, and supportive throughout the entire process of helping me get my property. They kept me informed every step of the way and made everything smooth and stress-free. I truly appreciate the patience and care shown by all 3 of them and i highly recommended them. Thank you once again to the team.

Shaik · 4 February 2026

5/5

Trustpilot

Bairstow , Sutton In Ashfield branch .has…

Bairstow Sutton In Ashfield branch has been wonderful. We have had bad experiences before with moving houses. The staff there put us at ease straight away. Bethany came and valued it. Updated us every step of the way, later helped me sort all paperwork. Laura and Lisa were there to ease out nerves and Ebony kept us informed throughout, chasing up our questions to solicitors and the other estate agent. All the team were professional and efficient. But most of all caring about their clients.

Christine · 30 August 2025

1/5

Trustpilot

DO NOT TRUST BAIRSTOW EVES, Property Rented Without a Valid Licence

I am writing this to warn other families. My family and I have experienced nothing but stress and chaos since renting a property through Bairstow in May 2026.After moving in, we discovered to our horror that the property was let without a valid property licence. When we raised this serious legal issue, the agency completely absolved themselves of responsibility, blaming the landlord. Under UK housing law, letting agents have a strict legal duty to verify and ensure proper licensing is in place before letting a property.The customer service at this branch is shockingly unprofessional. Particular staff members, Mehmet, Rejaul, and Exene, are completely evasive. They take weeks to respond to emails and refuse to answer the phone. On the rare occasion we do manage to speak to them over the phone, they make empty promises to send over details, only to go completely silent and ignore all subsequent emails.Avoid Bairstow at all costs if you value your peace of mind and legal safety. They take your money and completely abandon their legal obligations.

Mubeshir · 10 September 2026

5/5

Google

From the minute we appointed Bairstow Eves Hucknall Branch to market and sell our property we experienced an engaging and professional approach from beginning to end. An initial honest appraisal from Molly, Ross using his estate agency skills & marketing expertise to secure a quick sale and Ethan keeping us regularly updated with the sale progression information certainly made life much easier for us. Will not hesitate to recommend Ross and his team to any potential vendors. Well done !!

Jean · 25 April 2024

Agent replied · 22 October 2024

Thank you for your glowing recommendation and 5* review jean vaz. Kind regards, Lucy, Customer Relations.

5/5

Google

From viewing the property to moving in, it all happened very quickly but Amber was amazing. I couldn't say anything bad about her at all. From start to finish, she kept us updated, ran through everything with us and made sure we were happy with everything that was going on. I couldn't of asked for a better estate agents company to go through and I felt so at ease knowing it was in the good hands of estate agents like Amber. Such a lovely woman and so easy to get along with. Jodie was also amazing, she was the lady who gave us our keys and went through all the documents. Any questions we had whether they were big or small, she was happy to answer them and didn't make us feel stupid as we are first time tenants. From the moment we sat down she made me feel relaxed and had a massive smile on her face which made the experience even more exciting. Myself and my partner are chuffed with the experience we've had and would definitely go through Bairstow Eves again.

Amy · 25 February 2024

Agent replied · 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Amy! Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

House sale fail due to Agent mismanagement.

Unfortunately not a great experience with Bairstow In Kirbky-In-Ashfield. Of course they are very polite and all that, but I have to report that I believe they are responsible for a house sale falling through. What should of been a minor/nothing complaint from a neighbour was ignored for around a month despite them receiving daily phone calls and e-mails. Eventually when the pressure was too much for them to ignore they decided to contact the buyer in the closing stages rather than myself, which scared him off. I then had to chase up what was happening as they firstly ignored me and then denied knowledge of any complaint at all - acting as if i was bringing the news to them after I found out through the buyer coming to my home telling me it's off. The 'problem' could of easily be averted between me and the neighbour had I been told.

Simon · 27 July 2026

5/5

Google

Alicia has been absolutely amazing from start to finish with helping us to find a house to rent. The process has been quick and efficient and I couldn’t have asked for anything to go better. On the day we picked up our keys Rebecca was fantastic, all of the team at Bairstow Eves Hucknall are so friendly and helpful.

Katherine · 23 December 2024

Agent replied · 26 December 2024

Many thanks Katherine for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

I have used Bairstow eves to manage my property

I have used Bairstow eves to manage my property for the last two years. However the deliverables that were set out when signing the agreement were not met, from increasing rent annually according to market rent, to making sure that licenses were in place throughout the two year let. I have both times went out and got the gas certification and then sent it over to them myself, this was a managed service and Ideally they should have provided this service if not a reminder at least.

H · 2 July 2026

5/5

Trustpilot

Excellent service and support

We sold our house through the Beeston branch of Bairstow Eves and received excellent service and support. Richard was very quick and professional in valuating the property, then Jade took over and did an excellent job in organizing the viewings and bringing the sale to completion. Highly recommended!

Alex · 2 March 2026

5/5

Google

Amber and the staff at the Hucknall branch have been absolutely fantastic! I went through a very lengthy and complicated journey to find a property to rent and Amber and the team couldn’t do enough to help me. The staff were all very kind and welcoming when I went into branch to sort my paperwork out. If I had any problems with anything regarding my search they were there whenever I needed them. I thoroughly recommend Bairstow Eves for any help with buying, selling or renting a property.

Katie · 23 October 2023

Agent replied · 22 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Me and my wife were looking for another property to rent in Hucknall with no luck and after having issues with our current let we were unsure what to do. We approached amber and she was just fantastic I feel like she genuinely cared about our issues and wanted to help, the application process couldn’t of been easier. then having the keys handed over by Jodie was also a great pleasure. If you’re looking for an agency that actually cares about you this is the one. Highly recommend Thank-you amber and the rest of the team.

Thomas · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently rented an end of terrace house in Hucknall through Bairstow Eves and I had a great experience with Amber from the letting team. She was very helpful throughout the process and made everything easy for us. She showed us the property and then exchanged some emails with us for arranging the checks and finally we met her at the agency for signing the tenancy agreement. Amber was very responsive and professional throughout the process and she made sure that everything went smoothly. Overall, I would highly recommend Bairstow Eves in Hucknall and Amber from the letting team to anyone who is looking for a great service from a letting agent.

Eugenia · 23 October 2023

Agent replied · 22 October 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I used Bairstow Eves Hucknall to rent my first home and the whole process could not have been more seamless and quick- ten days between viewing and getting the keys! Jodie was a wonderful estate agent, going above and beyond, consistently checking in on me with how things were going, being so helpful, and doing it all with a smile on her face. Amber was so helpful and friendly on my key pickup appointment too! Would 100% recommend Bairstow for a stress free, personal letting experience!

Megan · 23 October 2023

Agent replied · 22 October 2024

Many thanks for your fantastic 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Hucknall Sales

How many reviews does Bairstow Eves Hucknall Sales have?

Bairstow Eves's Ashfield office has 758 reviews across two platforms: 137 on Google, 621 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bairstow Eves Hucknall Sales's rating?

Bairstow Eves Hucknall Sales is rated 3.1 out of 5 across all 758 reviews, and 4.8 out of 5 on Google from 137 reviews, checked 9 October 2026.

Where is Bairstow Eves's Ashfield office?

Bairstow Eves Hucknall Sales, 19 High Street, Hucknall, NG15 7HJ, Ashfield NG15 7HJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.