Bairstow Eves Hucknall Sales reviews in Ashfield

★★★★★ 5/5

Google

I have just purchased a property through Bairstow Eves and they have been a pleasure to deal with. I first viewed back in December 2024 with a nice lady who had just started, she allowed us time to look around and ask questions. The following week I received a call from Ethan asking for some feedback and as the house was in need of renovation suggested I might like to view again with a tradesman could carry out the work. I decided to take him up on his offer and booked another viewing, Marie was very patient when she showed us round, we looked in the attic, at the windows assessing any work. I put in an offer on second viewing and Marie, Ross and Ethan helped me secure the property for a reasonable price. They’ve chased the seller, and the sellers solicitor on my behalf and were very accommodating if I requested further viewings. I collected the keys on 14th March and received a lovely new home box, which was a lovely touch. I’m one week into living in my new house and can’t thank the team enough for their help and support, a pleasure to deal with!

Caroline · 22 March 2025

★★★★★ 5/5

Google

I’ve had the best experience with all the bairstow eves team at hucknall. They made selling my house a brilliant experience and then they helped me ever step of the way to find my new home. Marie Victoria and Ross was so helpful all the way and I know I could count on any of the team if they wasn’t available I would highly recommend this branch with there outstanding service 🥰

Kelley · 26 January 2024

★★★★★ 1/5

Trustpilot

Very poor communication &…

Very poor communication & unprofessional experience. I would not recommend using the Cannock branch. Lack of dedicated service to sell a property when we are the paying customers, no faith in them doing anything they say, if you can get in touch with them the right person will never be there and they will be blame it on someone else. A very frustrating experience go elsewhere!!!!

Customer · 4 September 2026

★★★★★ 1/5

Trustpilot

I have been looking for house on zoopla…

I have been looking for house on zoopla and came accross few properties which belongs to bairstoweves,intially they were saying viewing are unavailable then later on they don’t even answer phone and when they answered they were showing properties only which they want to show and not one we want or shown available.One of the most vulnerable experience staff don’t care they don’t come back to you i would never want property from them

Afrin · 1 July 2026

★★★★★ 5/5

Trustpilot

Exceptional service

Italia is an exceptionally knowledgeable and diligent estate agent. She presents properties with remarkable insight, encouraging thorough inspections. Her handling of customer queries is both comprehensive and reassuring. Combined with her inherently engaging and pleasant personality, she makes the entire process both enlightening and pleasant. She is, without doubt, a standout professional.

Custos · 27 November 2025

★★★★★ 5/5

Google

Finalised my first lettings property in the UK through Barstow Eves, Hucknal. Overall, the process went really smooth and fast. I would like to thank Amber for arranging the property viewing quickly without waiting time and answering and processing all my request. Also, I would appreciate Jodie for her support in finalising the contractual procedures and providing the keys in short span. I highly recommend their professional service Thanks 🙏

Abdullah · 27 December 2023

★★★★★ 5/5

Trustpilot

great service

Nicola was exceptionally reliable and attentive. Despite receiving several setbacks, our sale eventually went through very smoothly. i would be very happy to use their office again. very happy with the service! thanks!

Michael · 12 April 2026

★★★★★ 5/5

Google

I simply cannot rave enough about Jodie and Ross. I had an extremely traumatic experience with another local estate agent from Nov 2024 (which has still not been fully resolved). I had lost faith in estate agents managing my property as it was my first year of letting it out but I can honestly say Jodie has restored my faith- I was just with the wrong estate agents. Jodie and Ross communicated with me at EVERY step of the way, they worked so hard to find me not only a tenant, but the RIGHT tenant for my property. They answered all my questions, and I wasn’t made to feel like a pest for asking them. They didn’t give knee jerk answers or answers they thought I wanted to hear, instead they would get back to me with informed answers. I like that I dealt with the same people at every occasion. I’m not put through to other departments and waiting for a call back. They have a maintenance team that they use who’s prices are very reasonable and get round to the property quickly, which has made a difference to the extortionate prices I would’ve had to pay with the previous estate agent. I 100% would recommend using Bairstow Eves to those that want their property to be truly managed well. Managed by people that get it, that actually care. Thank you so so much Jodie, Ross and Maisie for assisting me in this journey!

Natalie · 25 June 2025

★★★★★ 1/5

Trustpilot

Worst interaction and customer care I…

Worst interaction and customer care I have ever experienced. I am a new landlord and decided to rent my property out. After a week or so I was told a couple and 1 family member had offered on my property. I was told they were 2 professionals tenants and the third tenant wouldn’t be referenced as she was pregnant and not working. I wanted professional tenants only but the estate agents were well aware I was pregnant myself and I feel they have made up a story based on my circumstances to play on my emotions and heart strings! I accepted the tenants based on the information I was presented. I later found out by the tenants themselves that they had no children and had never been pregnant, this was completely made up. The story I was told was completely fabricated by the estate agent Karun and Harry, they took advantage of me. A few months after the tenants had moved into the property I discovered from my neighbour that 6 people were living in the property and not the initial 3 that I was told. I spent over 20k refurbing my property and it’s very disheartening to know that the people that are renting it out are not the only persons living in it. I booked in an inspection with the tenants directly and I was shocked to see several mattresses in the living room and next to the beds in both bedrooms! There was also a piece of paper sellotaped to my recently new and painted bathroom door which read, rules of the bathroom. It was clear more than 3 persons were living at the property. My neighbours have provided my with cctv from their ring door bell and I’m shocked. The estate agents manage my property however the tenants text and call me when issuesarise sooo what exactly is the management fee that I’m paying for? I have made many complaints about Karun and Harry to the owners of the estate agents, countrywide however these complaints have landed on deaf ears! I have made a complaint about the above because it has and is causing me so much stress… Countrywide who own Bairstow Eves have responded to my complaint saying that the references was a misunderstanding on the estate agents part and apologising… No resolution offered! It wasn’t a misunderstanding, I questioned the referencing multiple times and each time I was assured. The referencing process is very strict with any estate agent so simply saying it was a misunderstanding is a lie! With regards to the extra persons living in my property, Bairstow Eves have said this wasn’t the case at the start of the tenancy. Despite them managing my property, they haven’t offered a resolution or told me what they are going to do to make things right! I have emailed them today informing them the tenants are in breach of their contact and the estate agents are not acting within my best interest! The customer service is awful at this estate agents and they continuously lie anyway they can to agree a deal! They do not take accountability for their mistakes and also have an excuse. There owners countrywide have not been helpful either. I’m currently obtaining legal advice and progressing this!! If you’re looking for an honest estate agent, I would urge you to read my review first!

Jonathan · 20 November 2024

★★★★★ 1/5

Trustpilot

They do a bare minimum so we ended up without a flat

I would give 0 stars if i could. We dealt with Stratford agency. Let me explain the situation. We found a flat to buy and unfortunately, the agency that published it was Bairstow eves.The first bad sign was that we waited for a man who should've shown us a property for 15 minutes (his name is Vasco Correia, just so you know the heroes by names) and after 3 calls to their call centre we were told to try to call the apartment number as he's already there. We've called a few times - failed. We managed to enter the building and get to the flat after a while. When Vasco opened the door we complained about the situation and that we'd been waiting for 20+ minutes to which he replied "so what? are you going to see the flat or not?". We were pissed with the attitude and the situation but had a look on a flat. We liked the flat so much and decided to make an offer (hadn't trusted our guts, unfortunately).The process took 6 months, each time we had to call them ourselves because otherwise, we didn't receive any updates from them and the seller. Our sales progression was Ellie Lynch (well, I would call her sales REgression). Every time she and her colleagues told us that they were doing their best but if it was true we wouldn't ended up being homeless. We've been telling her that our tenancy contract will end at the end of October since August and she didn't tell us that we should prolong it as the seller is looking for a new home herself and won't move out until she buys it. So we trusted them and ended up without a flat with all our stuff.I hate the day we've decided to proceed with this agency and the flat they listed. Hope everyone who's uncertain to work or not to work with Bairstow eves will choose not to work but to save their mental health and their money.

VM · 5 November 2024

★★★★★ 5/5

Google

Fantastic group of friendly, helpful people and couldn’t have picked a better company to rent our home with. Ross, Rebecca, and Amber were really approachable, thorough, and dedicated to helping us rent our property with ease. They worked hard and kept in contact every step of the way whilst also arranging repairs to be carried out. They were clear about the fees- which are reasonable- and how they will manage the property when a tenant moves in. I love the fact they are focussed on finding the right tenants for the property and not just anybody. This company have made it such a straightforward process for something that seemed very daunting and complicated. Highly recommend going here as a new landlord!

Holly · 23 October 2022

★★★★★ 5/5

Trustpilot

People like Mohamed make the world a better place.

We want to say a huge thank you to Mohamed, from the bottom of our hearts. He didn’t just give us and our kids a house, he gave us a real home. He brought stability, peace, and the comfort of knowing that we finally have a place where we truly belong.

KaJon · 8 October 2025

★★★★★ 1/5

Trustpilot

Definitely find a better estate agent

A few weeks ago I received a telephone call from a young member of staff at Bairstow Eves. He asked me if I was interested in selling my property. I told him no. I had bought it through them funnily enough and had just spent four months renovating it. He suggested I have a valuation despite my saying I didn’t want to sell. Eventually I agreed because I thought it would be good to see what it was worth now it had been renovated. Two text messages and a long and detailed email confirming that the manager was looking forward to meeting me at my property later that week at 12:30. She didn’t turn up and when I telephoned, I was informed that it was a desktop valuation, despite the fact that I had a an email telling me the valuation would be at my property. Having dealt with them when I bought the property and having them not bothering to respond to my email to express my dissatisfaction that they hadn’t bothered to come and do the valuation, I would never ever deal with them again. I think they are a shabby organisation and there are much better estate agents to deal with.

Elaine · 20 March 2026

★★★★★ 5/5

Trustpilot

Carlton office provide excellent service

My past experiences of using estate agents for house purchases or sales have never been positive. That is until now. Our transaction was fairly simple as we had a first time buyer buying our house and that was the end of the chain. I found communications excellent. Never any delays. Always helpful. Always on time. Conducted viewings for us. Price was very reasonable and there were no hidden costs. Katie and Chloe at the Carlton office handled the whole transaction very professionally. Thank you

Simon · 5 October 2024

★★★★★ 5/5

Google

We had Jodie that helped us with our new home. She was so lovely throughout the entire process and didn’t make us feel small because of how young we were, so polite and honestly such a lovely woman. Made me and my partner feel really good about the whole move and was extremely detailed about the paper work we got given, thank you so much Jodie☺️

Anna-Mae · 23 October 2023

★★★★★ 5/5

Trustpilot

I would highly recommend Bairstoweves

I would highly recommend Bairstoweves. We have had a great experience from the start with Daniel and the finish with Michelle. All the staff at Sutton in Ashfield branch have been at the end of the phone giving me knowledgeable feedback, information and guidance whilst I have navigated this selling process for the first time. They have then successfully sold my house in just a few days! We can know start planning our next adventure thanks especially to Michelle for negotiating between me and my buyer, helping my stress levels remain as low as possible. Thanks again.

Helen · 3 October 2024

★★★★★ 5/5

Google

We recently went through the application process with Bairstowe Eves Hucknall. Jodie was great! She was very professional, supportive and kept us up to date throughout the process. Jodie’s friendly and positive attitude was brilliant and made a stressful situation, less so. Would recommend Bairstowe Eves if househunting in Hucknall and Jodie’s knowledge and experience makes the whole process easier. Thanks Jodie, your a star!

Mo · 23 October 2023

★★★★★ 5/5

Google

I cannot commend Bairstow Eves highly enough for their exceptional service in letting out my property. From the very first contact, they have been nothing short of outstanding, professional, efficient, and incredibly personable. A special mention goes to Ross, Jodie, and Rebecca, who made the entire process seamless and stress-free. Their expertise was evident from the start, from taking property photos that showcased my home beautifully to swiftly finding reliable tenants. What truly set them apart was their excellent communication and interpersonal skills. They kept me informed throughout, promptly answering any queries and providing sound advice whenever needed. Thank you, Ross, Jodie, and Rebecca, for your outstanding service, I couldn't have asked for a better team!

Oluchi · 25 April 2025

★★★★★ 5/5

Google

Couldn't recommend more. I had a bad experience with a different estate agent and when I explained to the guys at Bairstowe, they were brilliant, asking what I liked and didn't like about the experience, and reassured me they would be different. They came through with the whole experience and my house sold in less than 10 weeks start to finish for a really reasonable price and they did everything they said they would.

Lia · 25 June 2025

★★★★★ 1/5

Trustpilot

Bairstow Eaves Southend. DO NOT USE!

DO NOT BUY OR SELL WITH BAIRSTOW EVES SOUTHEND ON SEA. Absolute Mickey Mouse setup where the agents dont even know who to contact to confirm a viewing! And so rude and unprofessional!Happy to explain more but not enough space!! Plenty of good Estate Agents around, I implore you not to use them!!!

Stacey · 27 August 2026

★★★★★ 5/5

Google

My experience with the hucknall office has been nothing but pleasant. Jodie was so pleasant from the start right till when I moved in. I also got a gift package when I signed my contract. I found this very thoughtful and I was very happy. I recommend them and definitely commend Jodie

Scholastica · 25 April 2024

★★★★★ 5/5

Trustpilot

Bairstoweves recently acted on my…

Bairstoweves recently acted on my behalf for the sale of my property. I had an overall good experience with the staff who were great at attracting potential buyers. Staff were professional, friendly and supportive all the way through to completion. Thank you Ian, Ellie, Edina, Vasco, Scott and all the Team at Bairstoweves Stratford for all your help, much appreciated! Joy (and Nicky)

Nicky · 17 March 2025

★★★★★ 1/5

Google

There must be too much of a job for this company to include in the description that no more viewings are possible! The house has been on market for 3 days then i called to arrange to view the property only to be told they already received multiple offers for the property and there won't be any more viewings. How hard can it be to update the description and safe as calling or even driving to the area where property is. Property is still advertised as normal, if you were a professionals you would change descriptions the minute you decide no more viewings. So tempted to let the owners know about this as I am sure they would go for a higher offer if they have multiple ones.NegativeProfessionalism

Igor · 23 October 2021

★★★★★ 5/5

Google

My family and I just moved here and we were looking for a property to rent within a month. Luckily we have met the team Callum & Jodie, and especially I would like to thank Jodie, she is such a professional, efficient and helpful letting agent that the process was smooth, she explained everything clearly, going step-by-step, as well as taking care of the details. From contacting them to move in, it only took about 7 working days! We are really delightful and appreciate the team's hard work. I will definitely seek their professional assistance in the future whenever I need help. Cheers!PositiveResponsiveness, Quality, Professionalism

Cherry · 23 October 2021