Trusted Agent profile · Ashfield

Bairstow Eves Hucknall Sales reviews in Ashfield

3.2

★★★★★

807 reviews across 2 platforms

19 High Street, Hucknall, NG15 7HJ, Ashfield, NG15 7HJ

Bairstow Eves's office in Ashfield, at 19 High Street, is rated 3.2 out of 5 across 807 reviews on two platforms, including 182 Google reviews rated 4.8.

Google logo

4.8 / 5

182

Reviews on Google

This office

Trustpilot logo

625

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ashfield office, from every platform, shown as written. First names only.

5/5

Google

I thought everyone at Bairstow eves had great customer service and they all made me feel at ease. I especially thought Lauren was very efficient and always kept me in the loop with everything. Cannot fault anyone really. Thank you for helping me with my first move! Would strongly recommend using Bairstow eves to anyonePositiveResponsiveness, Quality, Professionalism, Value

Jordan · 23 October 2021

Agent replied · 22 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Recently secured a tenancy and must say my experience from viewing up until key collection / tenancy start date has been outstanding, Rebecca & Jodie at the hucknall branch have been in constant communication with us throughout each step & made sure we had all the information we needed. Fingers crossed we won’t need to find a new tenancy in the future but if we did I’d make sure we deal with Rebecca & Jodie again

CJ · 25 May 2024

Agent replied · 22 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Been with Bairstow Eves for a month now and it has been nothing but a fantastic experience! We were running drastically late for our key pickup, and they were more than understanding and helped us settle with ease!

Rūdolfs · 10 October 2025

Agent replied · 10 October 2026

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023

5/5

Trustpilot

I want to give a glowing review for…

I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year

Clair · 20 December 2022

5/5

Google

Highly recommend Bairstow Eves! Sarah was amazing and went above and beyond to help me. My purchase was particularly stressful so it was great to have so much help and support whenever I needed it. The whole team provided excellent customer service and always responded quickly to my enquires.

Carolyn · 23 October 2022

Agent replied · 22 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I had an excellent experience with Rebecca & Jodie.They were professional, knowledgeable, and genuinely cared about finding the right home for me. They kept me informed throughout the process and were always available to answer questions. I highly recommend them to anyone looking to rent in Hucknall and surrounding areas.

Becky · 16 May 2025

Agent replied · 9 June 2025

Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.

4/5

Trustpilot

Professional

The team at Bairstoweves, especially Bethaney and Lucy were very professional and helpful during the search for my new home.

Precious · 30 September 2025

5/5

Trustpilot

Excellent experience with the South…

Excellent experience with the South Woodford branch. Itayi, Hayley and Alicia were super helpful and responsive to all our communications and kept us guided and informed throughout the entire letting process from the very start to the finish. We just moved in to our new home and Itayi was there to meet and greet us and explained everything clearly. The whole experience was fantastic and Itayi and team are a real credit to Bairstow eves. This is first time we’ve used this agent having having dealt with other letting agent/companies in the past. Bairstow eves have raised the bar high in this industry - we can only highly recommend them to others.

Zubair · 29 August 2022

5/5

Google

After using a different agent initially ( who were charging too much rental income for our property) we decided to go with Bairstow Eve's, Ross was very professional and helpful, within a day he had a tennant lined up, the process has been very easy, Jodie is super efficient and very friendly, wouldn't hesitate to use them againPositiveProfessionalism

Keith · 11 January 2021

Agent replied · 10 January 2025

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

1/5

Trustpilot

Had the following experience with…

Had the following experience with Bairstow Eves Rainham branch- Great staff (Demi was superb) and process seamless, she was the shining star.However, the gaping hole is that they made it as if i had to use their chosen Conveyancer, making it seem mandatory and saying it was a seller requirement, which wasn't the case, its just a sales tactic. I decided to follow their recommendation and was to be charged 2200, only to be charged 3,300 GBP later, for the purchase. I could have used another Conveyancer and paid 1600 for even a better experience.The legal firm they recommend is Countrywide Solicitors - I BEG YOU, PLEASE FOR GODS SAKE DO NOT USE THEM, THEY ARE CRAP AND SLOW.Buying a house is fine from them, but do not take any of their recommendations from them for legal work, it was a fricking sham and robbery.

Jewel · 23 August 2022

1/5

Trustpilot

South woodford letting team

Called regarding a property to rent from them at 9.37 And was arranged for 13:45.Called them back at 10:37 asked for viewing confirmation and the address as i was traveling from far. Gentlemen responded that confirmation will be send to me shortly and he confirmed the viewing once again with me. I had nearly 2h traveling time so i left and got to the area ( had no internet underground). There was not confirmation email yet, called the office about 10 times and no one picked up. Since i was there i followed right move address got to the road and saw another person waiting to view.I explained to the agent there and got refused to see the property as there was no booking. After waiting for 35 min in there by the property since the other agent was trying to get in touch to the person who booked it i left. about 30 min after i got a phone call from the person who booked the viewing saying oh the tenant didn’t want to do more viewing. I replied at least I should’ve received any email or call to say oh Its been canceled. He replied when u don’t have confirmation email why did u come? Yes after 2 times confirmation of the viewing on the phone i should’ve thought they would played me and waste my time.This agency? NEVER again.

Sanaz · 16 August 2022

5/5

Google

Jodie has been a absolute gem in helping me an my partner find a new home on very very short notice and we cannot recommend her and bairstow eves enough, Thankyou guys so much

Kain · 23 October 2023

Agent replied · 22 October 2024

Thank you for your recommendation and taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.

5/5

Google

I can’t recommend Ross and the team at the Hucknall branch enough , Amazing professional and friendly service throughout our search, always keeping in touch with updates , exceeded expectations , Many thanks, Lee

Lee · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Bairstow Eves great, but use your own Conveyancing firm

Bairstow Eves, were excellent, and could not have been more helpful. We had agreed to use Bairstow Eves conveyancing services as part of their package. Everything processed as normal, the flat I’d inherited was sold, and then….. on the day of completion (1st July) , Bairstow Eves conveyancing solicitors “Spiketts Battrick “, informed us that they were unwilling to transfer the funds from the flat sale into anything but an “executors Account”. We then had to wait 5 days for an appointment at the bank to set up the account , who in turn told us we had to wait 10 days for the account to be set up. 10 working days passed, we are still waiting for confirmation from the bank that we can access the executors account. In actuality, it’s now been 20 days since completion, so a new person is living in my inherited property , but I still have no money . It’s been 20 days since Spiketts deemed to inform us that we couldn’t inherit our money unless via an executors account. When questioned about this ( and NB, executors Accounts are NOT inshrined in law, only recommended) Spiketts were off hand, dismissive, and blocked speaking to us because “we had a dispute in the family” WHAT ???????…..eventually Spiketts did speak to us and were of next to no help, and Rude. Obviously we were a nuisance wasting their time, we had passed the point of usefulness as a client, and as they had our money, so Spiketts felt there was little point in speaking to usUsing Bairstow Eves own Conveyancing solicitors has been a false economy - anything we gained using them has been negated by the fact we’ve had to cancel work to our home because of their solicitors ineptitude. Spiketts will doubtless fall back in their T& CS, but their demands for an executors account should have been made obvious either by themselves or Bairstow eves..Irs now 20 days since our buyer moved into my mothers property. It is 15 days since we saw the bank. We have no idea when ( or indeed if) the banking account details will appear.As I write,I still have no money. Use Bairstow Eves, they are brilliant, but find your own convayencing solicitors, don’t say you weren’t warned.

ANNA · 20 July 2022

5/5

Google

Great service right from initial contact and valuation through to sale. Organised photos and listing incredibly quickly - house was online within days and viewings were arranged really proactively. The team (especially Lauren!) really helped with pushing solicitors, keeping communications in the chain going and ensured the sale went through smoothly. Really top quality service, would definitely recommend!PositiveQuality

Hannah · 23 October 2020

Agent replied · 22 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Trustpilot

Thank you to all the team who made my…

Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block. The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.Julie was amazing at finding a tenant to move in only a few days after completion.Also, thank you to Camilla who sold me my first buy-to-let in the area.

Mark · 17 June 2022

5/5

Google

Lovely lot at Bairstow Eves in hucknall. My mortgage advisor Oliver was fantastic. He really went out of his way to get me the best deal. I would recommend highly.

Will · 27 December 2023

Agent replied · 22 October 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently purchased a property through Bairstow Eves and the customer service start to finish was great. Lovely friendly staff, very helpful and obliging, wouldn’t hesitate to use them again. 💕 …

Sadie · 10 October 2025

Agent replied · 10 October 2026

Thank you Sadie for taking the time to leave us your kind words and excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Highly recommended. Amber has been a fantastic angent from viewing to moving in and the whole process was just over 2 weeks. Very good service. Happy in my new home 🏡 …

Josie · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

I haven't rented a property for many years and so when I needed to I was a bit stressed and worried. However I needn't have been because Rebecca and Amber from Bairstow Eves in Hucknall sorted it all out for me. They were very professional and friendly. Anything I wasn't sure of, they explained it to me and any problems I had, they sorted it for me. I'm now happily renting a lovely home. Thank you so much for all your assistance.

Ruth · 23 October 2023

Agent replied · 22 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of working with Bairstow Eves Hucknall, and I am utterly impressed with the level of service I received from start to finish. From the moment I contacted them to rent out my property, I knew I was in capable hands. Ross, Jodie and Amber proved to be an outstanding team, displaying qualities that set them apart from others in the industry. Their honesty was refreshing, providing clear and transparent information every step of the way. They didn't sugarcoat anything, and I greatly appreciated that. Their friendly demeanor created a warm and approachable atmosphere, making the entire process a breeze. I felt comfortable discussing any concerns or questions I had, and they were always eager to assist. Their prompt responses and actions were a testament to their dedication and efficiency. What truly astounded me was how quickly they managed to rent out my property. Their no-nonsense approach meant they wasted no time in finding suitable tenants. Within an impressively short period, my property was occupied, and I couldn't be happier with the outcome. Bairstow Eves Hucknall, led by the exceptional team of Ross, Jodie and Amber, surpassed my expectations in every regard. I wholeheartedly recommend their services to anyone seeking a hassle-free and successful property rental or sale experience. Their professionalism, honesty, friendliness, and promptness truly set them apart in the industry. Kudos to Jodie, Ross, and Amber - you've earned a client for life!

Anatoli · 23 October 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Couldn't recommend Dean and his mortgage broker / financial advisor service more. He let us know we could borrow more than we expected and streamlined the whole process for us. Highly recommend to anyone looking to purchase as a first time buyer like ourselves.

Ben · 23 October 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Extremely happy with the service we recieved when selling our property through Bairstow Hucknall. Nicole Draper was very helpful when it looked like our chain was about to collapse and went above and beyond to help everyone involved complete on time. Would highly recommend.

Arron · 23 October 2022

Agent replied · 22 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews
The Trusted Agent

Is this your office? Claim your page.