Every review we hold for the Ashbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStuart and his team provided us with a very professional and friendly service throughout the process of selling our property in Ashbourne. Moving can be very stressful, but the Germans team kept us well informed of progress and dealt with any concerns promptly. In the end all parties were very happy. Highly recommended.
Derek · 17 June 2017
Agent replied · 15 June 2024
Thank you so much for your recommendation, we are really pleased you are happy with the service we provide. From all the team at John German Estate Agents in Ashbourne.
★★★★★ 5/5
GoogleA great experience and support from the John German Ashbourne team in a challenging housing market.
Henryfifth · 5 December 2025
Agent replied · 26 December 2025
Dear Henry, thank you for your lovely 5* review. The property market has been challenging and the Ashbourne team work so hard in all market situations and will appreciate your kind words , with kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleJohn German recently helped me to sell my house in Ashbourne. They were thoroughly professional, friendly and supportive and I would recommend them highly to anyone looking to sell or buy a property.
Anne · 12 May 2025
Agent replied · 9 September 2025
Dear Anne , Thank you for your wonderful 5 Star review for our amazing Ashbourne team, your recommendations will mean so much to them . We wish all the very best for the future , kind regards Sarah Hill Sales Director.
★★★★★ 5/5
GoogleJohn German managed the sale of my property in Derby. They were professional with clear and regular communication to manage the property sale end to end. It was specifically noticeable when Jessica N joined the team and took over the progression of the property sale. Jessica ensured there was weekly communication and alignment between all parties involved in the sale, driving the completion. Thanks very much JG and Jessica, highly recommended!
Rodney · 16 June 2023
Agent replied · 15 June 2024
Dear Rodney, thank you for taking the time to leave us such a positive review. We are very happy to have helped and we agree Jessica is a star! All the best in your new home.
★★★★★ 5/5
GoogleI've used John German for a number of years now, to sell several houses. I've deal with several of the other Estate Agents in Ashbourne over the past 23 years and never found anyone that comes close to John German. Stuart has always been outstanding as the Manager there and plays a very straight game. Gale has been directly responsible for helping to sell not one, but two houses for me within a week (one the same day as it went onto the market), due to her pro-activity. Sally is the newest member of the team to me, but is clearly as professional and reactive as the rest of the team. Richard Lester, although not a German's employee, has been remarkable at arranging mortgages for me, sometimes in ridiculously short timeframes. It would never occur to me to use any other agent in Ashbourne.
Richard · 17 June 2017
★★★★★ 5/5
GoogleJohn German are quite simply the best estate agent I've used, and I've used a few over the years. They are professional, hard-working, friendly and always very responsive. They provided what I thought was a high valuation, but it turned out to be absolutely correct (several other agents provided lower valuations, some significantly so). I could not fault JG. Well done on a great service!
Phil · 19 October 2023
Agent replied · 15 June 2024
Thank you for your 5-Star Google review and we're delighted with such a lovely review. We pride ourselves on our service and to read this review is amazing so again, thank you. All the best - Andy Jones, Director.
★★★★★ 5/5
GoogleWe are very pleased, how the sale progressed and was handled by the John German team. A very efficient and professional approach.
Robert · 5 August 2025
Agent replied · 24 August 2025
Dear Robert , thank you so much for your lovely 5 star review for the Ashbourne team , they will really appreciate it , we wish you all the very best kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleHighly recommend this estate agent to anyone, they were excellent throughout the whole process, with regular informative updates. Wonderful team of staff who provided a very professional service, thank you.
John · 18 April 2025
Agent replied · 18 May 2025
Dear John , Thank you for your wonderful 5 star review for the Ashbourne Sales Team, I will pass on your lovely words for our super team , with best wishes Sarah Hill Sales Director
★★★★★ 5/5
GoogleExtremely supportive and helpful service provided by friendly, professional staff throughout the whole process from valuation to completion. I would recommend John German Estate Agents without any doubt!!! Thankyou for such a professional, personable service where everyone was so helpful and eager to please.
John · 24 September 2024
Agent replied · 24 October 2024
Dear John , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne . They are a brilliant team and really work hard .
Best wishes, Sarah Hill , Sales Director.
★★★★★ 5/5
GoogleI just exchanged on my property, it has been an arduous journey however John German represented excellently by their Director Stuart Bennet provided me with a very professional and supportive service. There were times that I wanted to give up and change estate agents but the excellent feedback and follow up of this agency kept me positive on the sale of my property. Thank you very much for such a great work!
Silvita · 17 June 2018
★★★★★ 5/5
GoogleWe purchased our house through John German. They were fantastic from start to finish. We were kept informed throughout and they were really easy to contact if we had any questions. Thank you!
Jenny · 7 January 2025
Agent replied · 11 January 2025
Dear Jenny , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne , They are truly a fabulous team and enjoy every minute looking after their clients . We wish you all the very best . Kind regards Sarah Hill , Sales Director.
★★★★★ 5/5
GoogleMe and my wife just wanted to say a huge thank you to Stuart and his team at the Ashbourne office. We would have never got there without all of your hard work endeavours. Highly recommend John German.
Regards, Bernie
Bernard · 17 June 2016
Agent replied · 15 June 2024
Dear Bernard, We are extremely pleased you were happy with the level of service you received from the team in Ashbourne. Should you require any further property related advice in the future then please do not hesitate to contact us, we are more than happy to help. Best wishes, from all the team at John German Estate Agents.
★★★★★ 5/5
GoogleFinding our first property has been extremely stressful but Emma from the John German branch in Ashbourne was excellent. I can’t thank her enough for keeping us updated and for being so approachable. Thanks again Emma!
Lewis · 17 June 2019
Agent replied · 15 June 2024
Thank you Lewis for your five star review, we are delighted to see this. Wishing you the very best. Emma and all the team at John German Estate Agents in Ashbourne
★★★★★ 5/5
GoogleBuying a House in Ashbourne.
Top work from the lovely ladies in the Ashbourne office. Thanks for your efficiency, patience and kindness. Much better experience than from the solicitors!!! Keep up the good work. 👍 …
Jon · 19 October 2024
Agent replied · 24 October 2024
Dear Jon , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne . We wish you all the very best . Many thanks , Sarah Hill , Sales Director.
★★★★★ 5/5
GoogleReally good service. Contact with the agents was always quick and professional. The system used to verify suitability and documents was very thorough but it is nice to have everything in one place. I would definitely use them if i was a landlord.
Rowan · 25 June 2024
Agent replied · 24 August 2024
What an excellent review Rowan - thank you so much! I will pass your comment onto our Lettings and Management team who will thorough appreciate your feedback! We hope you are enjoying your new home! Kind regards Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleVery friendly and loyal service. Stuart made us feel really relaxed when he came round to get our house on the market, which was really nice. Sally continued to do great work by keeping us informed of the ups and downs we had along the way of selling and purchasing - we got their in the end though. Highly recommend this estate agent. Thanks Stuart and Sally. :-)
Jayne · 17 June 2017
★★★★★ 2/5
TrustpilotPoor coms
Frustrating. Coms is poor. One moment there is a probate the next is what probate ??!!! Poor responsiveness too.
Broadie · 5 October 2024
★★★★★ 4/5
GoogleJohn German offered a friendly and professional service in selling our property. Always their to answer the phone and deal with any queries we had. The after sales service with Iain was very good and he was always there to offer advice and help and chase up any queries.
Sue and PeterPositiveQuality
Peter · 16 June 2022
★★★★★ 5/5
GoogleWe purchased and sold with John German. Friendly, good communication and moved to complete on our time lines. Thank you.
Sam · 14 April 2025
Agent replied · 16 April 2026
Dear Sam, Thank you for your lovely 5 Star review for our fab Ashbourne team, we are really pleased you were happy with our service, we wish you all the best for the future , kind regards Sarah Hill Sales Director .
★★★★★ 5/5
GoogleGood service, managed the sale well. Kept me updated with viewing feedback.
Richard · 13 July 2025
Agent replied · 24 August 2025
Hi Richard thank you for your 5 star review for our Ashbourne Branch , they will really appreciate it , we wish you all the very best kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleI can definitely recommend John German Estate Agents in Ashbourne to sell your house. I received a fantastic personalised service, which was second to none.
The brochure they produced of our property, provided prospective purchasers with excellent photos of the house both internally and externally, as well as highlighting the key features in each of the rooms; the professional services of an independent photographic service accentuated the main selling points.
The customer service experience was first class, with regular updates about the sale. It took away all the stress associated with moving house, and they dealt with everything as part of their inclusive expert after sales service. I was pleased that this was all included in their competitive pricing and found them giving good value for money.
They are local established estate agents who know the area and can offer the service needed to both prospective sellers and buyers.
Richard · 17 June 2017
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us this review , we are delighted you have been happy with the service we provide. From all the team at John German Estate Agents
★★★★★ 5/5
GoogleWe originally went on the market with an online company because of the tempting price and we had nothing but hassle and stress. They totally got my value wrong too!
So we came into contact with John German in Ashbourne. Totally professional and friendly. Came around to value the house explaining the whole process. We sold and had a long chain but Sally/Stuart looked after us through the whole process. They were great and would totally recommend them. YOU GET WHAT YOU PAY FOR!!!! Thank you for all your help in getting us to our dream house!
Peter & Julie T
Peter · 17 June 2016
Agent replied · 15 June 2024
Hi Peter
We were glad to be of service and we wish you all the very best in your new home. Thank you for taking the time to leave a review.
Kind regards
The John German team
★★★★★ 5/5
TrustpilotFantastic service!
Becci and Jayne offered outstanding and professional service. Kind, knowledgeable and efficient. We recommend them, without hesitation!
Mary · 20 February 2026
★★★★★ 5/5
GoogleI would highly recommend Stuart and his team to sell your house - their communication and attention to detail has been excellent. Selling your house is not always an easy process when there can be so many people involved in a chain, so you need to ensure you choose an estate agent who is experienced in all the possible scenarios. Well Done!
Nick · 17 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
