Every review we hold for the Ashbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIf it was possible to give a 6 star rating to the staff at Ashbourne we would do so. As one of the longest standing prospective purchasers! And despite what has been a very busy time, when they have been understaffed Emma has never shown anything but true professionalism.They have always provided a kind patient and caring service,with nothing to much a problem. They are a perfect team ,we would like to mention that Emma who has looked after us throughout has been wonderfully patient with us. She is a true proffessional with caring nature, and no matter how busy she will always have time to spend with you. This also has to be said of Nick, who is also kind and understanding,and takes time to be helpfull. Vicky also has to be mentioned ,has been very helpful and kind. And of course Stuart who runs the branch has provided us with reassurance & advice needed in our on going search.PositiveResponsiveness, Quality, Professionalism
Wendy · 16 June 2021
★★★★★ 5/5
GoogleExcellent all round for our house sale. The number of viewings and offers achieved in a short space of two weeks astounded us. We are delighted that we got an above asking offer price in two weeks. Things we particularly liked: always being kept in the loop with viewings and feedback; good quality photos of the property; excellent advice for putting the property on the market. Highly recommend for a personal and professional service with great knowledge of the local housing market.PositiveResponsiveness, Quality, Professionalism, Value
Wendy · 16 June 2021
★★★★★ 5/5
GoogleA first-class experience at all stages of selling my house. The initial valuation was spot-on, marketing, communication, conducting viewings, and handling of the sale were excellent. I wouldn't hesitate to recommend.
Ian · 16 June 2023
Agent replied · 15 June 2024
Thank you for your 5* review, it's much appreciated. Delighted to know we could help you sell your house and provided such a service. Thank you again and all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleA very professional and friendly service from start to finish. It was particularly useful having a mortgage broker attached to your office , which made things very simple at the outset.
All members of the team I spoke to and dealt with were obviously very good at their jobs. I will definitely recommend you.
Emma · 17 June 2019
Agent replied · 15 June 2024
To see your lovely review means a lot, thank you! We are pleased to have helped you with your move. Stuart Bennet, John German Estate Agents Ashbourne
★★★★★ 5/5
GoogleGreat experience with the John German team - very responsive from initial valuation to chain management, post sale - particular thanks to Stuart and Matt for their support. Thank you.PositiveResponsiveness, Professionalism
Mike · 16 June 2021
★★★★★ 5/5
GoogleExcellent!
Very professional, excellent service and went above and beyond what was expected. Many thanks
Angie · 16 May 2024
Agent replied · 15 June 2024
Dear Angie , Thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne. We wish you all the best
Best wishes, Sarah Hill , Sales Director.
★★★★★ 5/5
GoogleWe listed our house with John German after receiving what we felt was a very fair valuation and having great photographs taken for the listing. The members of the Ashbourne office were quick to respond to queries, organised viewings efficiently, and gave great feedback from our viewers. Although we have decided to withdraw from the market at present, we will definitely be relisting with them when we put the house back on the market.PositiveResponsiveness, Quality, Professionalism, Value
Tim · 25 August 2021
★★★★★ 5/5
GoogleThe team did an excellent job of selling our house quickly. However even more importantly, they were very proactive in following the sale through to completion, with Emma regularly updating us and chasing up our respective solicitors during the usual sticky bits such as waiting searches. Would definitely recommend.
Ian · 16 June 2020
Agent replied · 15 June 2024
Thanks Ian, we are delighted to receive your review, it's great to hear that you would recommend us! Wishing you the very best, from all the team in Ashbourne. Stuart, Sales Director - John German Estate Agents
★★★★★ 5/5
GoogleWe chose to market our first home during lockdown.
Emma Harrison at John German went above and beyond to get our property on the market at a challenging time for all. We were so impressed with the quality of photos taken, the communication updates throughout the process and their professionalism throughout. We are now settled in our dream home thanks to the excellent service provided by John German. Thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
Amy · 25 August 2021
★★★★★ 5/5
GoogleEmma was excellent in handling the sale and purchase of out property, the service in the whole of Ashbourne branch was second to none. Cant wait to move
Steph · 16 June 2021
★★★★★ 5/5
GoogleA reliable, friendly and professional firm to do business with. Our recent sale was subject to pandemic and other delays outwith their control but they remained accessible and engaging throughout the process. Very happy to recommend.
Chris · 16 June 2022
Agent replied · 15 June 2024
Dear Chris, Thank you very much for taking the time to leave a 5* review! It will be my pleasure to pass your kind comments on to the team. Wishing you all the very best.
★★★★★ 5/5
GoogleWry good service always there to help .kept you up to date with any issues
Vincent · 16 February 2024
Agent replied · 15 June 2024
Thank you for your 5-Star review and we're delighted that we kept you up-to-date. All the very best - Andy Jones / Director.
★★★★★ 5/5
GoogleI would Highly recommend John German in Ashbourne My Husband and I have just purchased a house through this branch and the customer service has been excellent I was kept informed all the way through the process by Emma Harrison I cannot fault them at all Thank you
Donna · 17 June 2019
Agent replied · 15 June 2024
Hi Donna thank you for taking the time to write a review. We are delighted you found your experience buying a house with us so positive and over the moon you will recommend our services to others! We'll most certainly pass this onto Emma and the rest of the Ashbourne team, thank you for highlighting the excellent customer service they are providing. Wishing you the very best in your new home! Katy, Marketing Manager at John German Estate Agents.
★★★★★ 5/5
GoogleGreat to work with and great communication throughout the sale of our property!
Tash · 17 March 2024
Agent replied · 15 June 2024
Thank you for your 5-Star review, it's much appreciated. Delighted to read we could help you sell your property and we wish you all the best - Andy Jones / Director.
★★★★★ 5/5
GoogleStuart and all the team at John German in Ashbourne have been fantastic. Professional and knowledgeable, with the clients best interests at heart. From marketing to sales progression and the affiliated financial advice, the service had been faultless. Thank you very much from a very happy family!
Allie · 17 June 2019
Agent replied · 15 June 2024
Allie, thank you for your superb review and congratulations on your sale! At John German we take pride in the level of service we offer, therefore it is fantastic to hear you felt we did a fantastic job. Wishing you and the family all the best. Stuart, Sales Director and Property Valuer
★★★★★ 5/5
GoogleJohn German, Ashbourne, are excellent. Very professional, very reliable and thoroughly friendly people to work with. Their judgements were always sensible and realistic, and their contact with us and everyone else involved in the house sale was always timely and comprehensive. We thoroughly recommend them.
Charles · 17 June 2017
Agent replied · 15 June 2024
Thank you Charles, we really appreciate your review; it's great to see you were pleased with our service throughout the sale process and that you would happily recommend us! Best wishes from everyone at John German Estate Agents.
★★★★★ 5/5
GoogleWe were very satisfied with the performance of the John German staff in Ashbourne, I particularly liked the very professional marketing input on the Rightmove web site, it was first class, very professional. Definitely was an important component in selling our house in Ashbourne. Staff were responsive and helpful, I would definitely recommend them. Good team.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 16 June 2022
★★★★★ 5/5
GoogleSmooth sale. Good communication from John German. Would definitely use again if required.
Philomena · 19 September 2023
Agent replied · 15 June 2024
Thank you for your 5-Star Google review, it's much appreciated. Great to read that the sale was 'smooth' and we wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleExcellent reliable and friendly service from a great team at John German, Ashbourne. Many thanks, Duncan
Duncan · 16 June 2023
Agent replied · 15 June 2024
Thank you so much for the 5* review, we appreciate them all. Delighted our service was on-point, as always in Ashbourne, and we wish you all the very best - Andy Jones, Director.
★★★★★ 5/5
GoogleJohn German Ashbourne cannot be praised enough, they were fantastic. Throughout the whole experience they could not have been more professional. Always available to answer any queries and there to give help advice when needed. What a team!
John · 17 June 2019
Agent replied · 15 June 2024
This is fantastic to hear, thank you so much for taking the time to leave us such a glowing review! We wish you well. Stuart, Sales Director - John German Estate Agents in Ashbourne
★★★★★ 5/5
GoogleExcellence service from first engagement to completion. Vickie and Jessica provide great support.
John · 16 June 2023
Agent replied · 15 June 2024
Dear John, thank you for your 5* review and your comments. It's always fantastic when specific people are named for their amazing customer service and as such, we shall always pass these reviews on. Thanks again - Andy Jones, Director.
★★★★★ 5/5
GoogleThank you to the John German team for their first class service and communication during our recent purchase, great work guys !!!
You will be welcome to our house warming.
Regards
Helen & Paul Winfield & family
Bruce · 17 June 2018
Agent replied · 15 June 2024
Thank you very much for your great review. On behalf of the team here at Ashbourne we hope you and your family settle in quickly. We look forward to the house warming!
★★★★★ 5/5
GoogleOur thanks and appreciation can not do justice to the first class service we received from Stuart, Sally, and the rest of the team, from start to finish of the selling of our property in Ashbourne.
The photos taken and the presentation of the sale particulars were second to non.
Thank you for your courtesy, professionalism and realism required to bring our sale to a quick and satisfying conclusion.
Helen · 17 June 2018
★★★★★ 5/5
GoogleAll the staff at John German have been professional, efficient and personable and I cannot recommend them highly enough. Stuart Sally & Gail deserve special mention. Their task was not made any easier as our cottage had been on the market with another agent for 6m when they took on the sale but they did so with great enthusiasm and within 5m achieved a result.
Martin · 17 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
