Trusted Agent profile · Ash Vale

Bridges Estate Agents Ash Vale reviews

4.6

★★★★★ Excellent

567 reviews across 2 platforms

1 The Parade, Wharf Road, Ash Vale, GU12 5AZ

Bridges Estate Agents's office in Ash Vale, at 1 The Parade, is rated 4.6 out of 5 across 567 reviews on two platforms, including 349 Google reviews rated 4.8.

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4.8 / 5

349

Reviews on Google

This office

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218

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ash Vale office, from every platform, shown as written. First names only.

4/5

Google

Friendly, quick, and good communication. Also very helpful as we were living abroad while completing, David look over the property and made sure the heating was on. Thank you for helping us get our dream house.

Hannah · 16 December 2025

Agent replied · 16 April 2026

Hi Hannah, thank you for your great review. I’m so pleased the team kept communication quick and clear, and that David was able to help by checking the property and ensuring the heating was on while you were completing from abroad. Warm regards, Emma from Bridges

5/5

Google

Hayley Levy, Sales Progressor at Bridges was an absolute joy to work with. In the first instance, Ben Baldry helped me with the sale of my parents property and after several viewings he managed to secure a buyer. He was always cheerful and ready to help and advise at all times From there, Hayley took hold of the reins and literally raced us to the finish line! Her kindness, efficiency and sense of humour was second to none. She's the friend you would always want on your side and thank goodness she was on mine. Thank you for helping me and my family through the whole process of selling and navigating the legal ins and outs during what has been a very emotional and difficult time. I would absolutely recommend Bridges Estate Agents.

Sue · 10 August 2025

5/5

Google

Perfect service from Bridges! Ben was helpful and supportive the entire way through and kept us up to date at all times. Would highly recommend!

Tom · 11 October 2025

5/5

Google

I contacted Bridges with regard to viewing a property. I was introduced to Edward Kent who was very informative of this property, he took the time to check other suitable properties and put me in touch with a mortgage adviser, along with the rental side of Bridges and put me in touch with an adviser to value my main property. Edward has proven himself to be a dedicated member of the Bridges team.

Chrissie · 11 October 2025

1/5

Trustpilot

ABSOLUTELY DISGUSTING BEHAVIOUR

ABSOLUTELY DISGUSTING BEHAVIOUR , THEY ARE SHYSTERS AND WILL DO ANYTHING FOR MONEY. THEY TOLD MY SURVEYOR WHO TOLD MY UNDERWRITER THAT THE BUYER WAS NO LONGER SELLING TO ME WHICH WAS AN ABSOLUTE LIE,

Tracee · 11 August 2026

5/5

Google

All the staff at the Ash Vale office were very helpful in my purchase. Ben, Dan and Hayley were excellent. Hayley kept me informed with the progression, and dealt with all of my enquiries professionally and promptly. Absolutely outstanding quality of service provided. Highly recommend. Thank you all for everything you did. Juliette

Juliette · 3 November 2024

5/5

Google

Hayley Levy has been an absolute god send throughout the process of purchasing a property. When things were tough, she fought harder and did everything in her power to do right by me. She would do constant check ins, go above and beyond for me. There was constant communication which was clear and reassuring. She deserves a raise of some sort for being the legend she is!

Prerna · 26 February 2024

5/5

Google

Thank you to the team as Ash Vale for handling the sale of my property. Can't thank Hayley enough for all the help she has given me. Nothing has been too much trouble for her. She's always been there for me. Her commitment and dedication is beyond words. The font of all knowledge - you're an absolute star Hayley.

Heather · 25 July 2024

5/5

Trustpilot

I can't recommend Bridges highly enough

I can't recommend Bridges highly enough. They made a very difficult situation of selling a loved ones house, so much easier. They were responsive, quick to action and in constant communication (but not too much). From the initial discussions with Alfie Borszcz right through to the viewings, offers and legals with Katherine Ellis, they have been truly brilliant. I was dreading this process but Alfie and in particular Kathy made it so smooth.I can't actually believe we are at the end of the journey with the house sold and completed in 3 months. Thank you so much.

Sian · 31 March 2023

5/5

Trustpilot

10/10 Recommend

Bridges Estate Agents Lettings have made my property search journey stress free, I was very impressed with the level of service from the whole team. From starting with an awful experience with other local agents, Bridges soon turned my experience into a positive one. Due to having quite a wide search area, Sean and the Aldershot team, Mitch and the Camberley team and Dean and the Farnborough team listened to our needs and were very quick and knowledgeable to tell us of any new instructions coming to the market. This was so helpful as we did have a deadline to met.A special thank you to Callum, who helped us find a property that suited all our needs and as you can imagine we had many questions, but Callum was always very efficient in answering them. Also a massive thank you to Hannah Kirby and Claire Ing who took over after my offer was accepted, I honestly could not have done it without them. They were fantastic and went above and beyond for us. We are now 2 weeks into moving into our new home and we couldn't be happier. Property management have been a great support with our onward journey.Overall a super service from start to finish and would highly recommend to anyone that's looking to rent or buy.

Olivia · 30 March 2023

5/5

Trustpilot

Proactive approach

Although, found a new home through another estate agent Bridges was proactive to find me one. Particularly big shout out to the Ash branch (Alice). Fast response and knowledgeable about the area and processes involved.

Art · 6 August 2026

5/5

Trustpilot

5 stars for Bridges Estate Agent Basingstoke

I would like to give my special Thank to my agent , John Duffy for being so patience and helpful and squeezing time for me to view the property, even though the appointments to view the property was fully booked. Even now, he has been actively, helping and making sure the deal is processed smoothly. Words are not enough to say, for how thankful I am to you John. Thank you so so much for your hard work.Bridges Estate Agents (Basingstoke) staff has been very helpful, kind and proactive since Day 1, I spoke with them, when I told them I am looking for a house to buy.I would also like to thank Gerard Egan (Ged) who showed me the property with patience and arranging the time to view the property again, in such short notice. Thank you so much for being very efficient and understanding my situation. I will always remember your good sense of humour. Thank you ever so much for being so humble andapproachable and always providing good news whenever I speak with you.Last but not the least, I would like to Thank Alexandra Weston ( Alex), without whom all of the process wouldn't have, ever been possible. If it was not for Alex, I would never had come across this property. The first person I spoke in Bridges estate agent was her. Like they say " First impression is the last impression", she really made sure the clients are happy with the service provided by Bridges.Overall, John, Ged and Alex has been really helpful, kind and approachable. I would like to take this platform to thank my 3 musketeers and also all the staffs involved in it so far. I would recommend Bridges estate agent to everyone. They are the next rising estate agent of South West England.

43 · 4 March 2023

5/5

Google

Bridges have been great throughout our whole house purchase particularly Ben who pushed it through so quickly. They were on the ball the whole time, open and communicated with us throughout the entire process. We never felt pressured in the sale and felt they represented both us and the sellers really well. Thank you Ben for your ongoing support throughout it all and final push to get it all over the line before Christmas!

Sabrina · 25 August 2023

5/5

Google

I had an amazing experience with bridges estate agent, especially Ethan Atterbury. His attitude was exceptional, so friendly, kind, and approachable. He made the entire process smooth and stress-free. The service was truly top-notch, and I highly recommend them to anyone looking for outstanding assistance in real estate!

Simon · 5 December 2024

4/5

Google

Thank you to Ben and his team for successfully selling our flat. Thank you especially to Steve and his colleagues for their perseverance in finding a buyer, and positivity throughout the process. And thank you to Hayley for facilitating the sale itself, liaising with the buyer and ensuring the process went smoothly

Owen · 18 October 2024

5/5

Trustpilot

Big shout out to bridges in Aldershot

Big shout out to bridges in Aldershot. Laura and Maia always go the extra mile and have made the whole experience of selling and buying smooth and stress free. Highly recommend

Roshan · 20 August 2026

5/5

Google

We purchased our property recently through Bridges. Our agent Stephen was great from start to finish. Unfortunately I had covid when my husband went to view the house and he arranged for us to view it again when I was "free". There were a few issues regarding land but Stephen was contactable and liaised between us and the vendor to ensure everything happened as quickly as possible for us. He listened to my worries (almost daily) and genuinely helped move our purchase forward. If you are looking to sell your Home or buy then contact Stephen as he had so much time for us and understood what we wanted.

Rebecca · 11 December 2022

5/5

Google

Bridges was tremendous help throughout the whole sale! Always there if I had any questions and even putting the pressure on others holding up the chain. I personally dealt with Hayley, again very helpful & always made the time to call me back. Highly recommend.

Mathew · 1 January 2025

3/5

Google

Unfortunately, we cannot recommend Bridges. From start to finish, our experience with the Sales team was marred by misinformation, poor communication and unmet expectations that ultimately proved costly, time consuming and stressful. …

Georgia · 16 November 2025

Agent replied · 16 April 2026

Hello Georgia, thank you for leaving such a detailed review. I’m truly sorry to hear that your overall experience with our Sales team did not meet expectations, and I can appreciate how frustrating that must have been. That said, I’m very … More

1/5

Google

Tried to rent properties through bridges and had nothing but cancellations on viewings.. That wouldn't be such a bad thing if they didn't call you 5 minutes before the viewing when you'd already travelled to view the place. EDIT 2 - The reply suggests the problem is that 'properties are rented very quickly' and this is painfully disingenuous - the real issue and reason for my review was the ABYSMAL level of communication provided on my initial experiences - regardless of how quickly the property was rented out, it is your duty to inform those coming to view the property in a timely manner if things change. and the company failed miserably. After the apology provided over the phone I did amend to 2 stars, but the dishonesty of the reply here leads me to downgrade back to - you listened, and then ignored me - it's clear you would rather blame the 'hotness' of the market than your own companies incompetence at communication for my poor experience.

Rob · 9 January 2024

Agent replied · 8 January 2025

Dear Mr Brown, It is regrettable that we had to cancel appointments with short notice, and we apologise for any inconvenience. Due to high demand, properties let quickly, leading to cancellations when a property is no longer available. It was very unlucky that this happened on two of the properties you had selected as possible homes. We are delighted that you have now been able to find a property and very much hope we get an opportunity to work with you again in the future. All the best, Team Bridges

5/5

Trustpilot

Sold on first viewing!!!

If you are selling your home in Hook you HAVE to go with Bridges! They sold our flat on first viewing - they are worth every penny! Kevin came out a couple of times to talk us through the process then took fabulous photos of our flat! He was so nice & made the early process a breeze. We were so excited to get our first viewing & even more shocked when they sold our flat full asking price on the first viewing!! Kathy then took us on at Bridges to get us through the sale process & she has been fabulous! Nicest lady & incredibly helpful getting our exchange over the line. It's so nice to feel supported & like you have someone fighting your corner helping you every step of the way. We cannot thank you enough Kathy you are brilliant! Thank you Bridges for everything - we are so happy.

Molly · 23 May 2025

5/5

Google

Walked into Bridges on a sunny Sunday afternoon enquiring about details on selling my property in Ash, Saw Ed who was very very professional and gave us all the information required to make a informed decision, Rob visited us to do the valuation and talk through our options so went ahead, Our property sold within 1 day of going to market with a great buyer. We were advised of a great Conveyancing company along with a removal firm that we booked to use. Both Rob and Ed were brilliant all the way through the sale and kept all parties up to date with progress. We exchanged and completed with the help of the team at Bridges and would have no hesitation to recomend them to any potential cliants. Thanks Bridges and a big shout out to Ed and a Massive shout out to Rob for all your hard work. (were sat on the sofas in our new home in Cornwall)PositiveResponsiveness, Professionalism

Mark · 25 August 2022

5/5

Google

We chose Bridges to act for the sale as they are the big agency in the area with potential buyers on their books and importantly had a track record. Ben led the sale and was excellent - responsive, easy communication, no fluster, knew the market intimately and always knew where we were in the process and what was going on. You find out what a business is like when things go awry, which they did when the first buyer tried to negotiate the price down some weeks into the sales process. Ben was on it straight away and by the following day we had a sale agreed with another buyer. This ran the course to completion. I have found over the years that a good estate agent makes all the difference. We had one with Ben & the Bridges team.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 25 August 2022

5/5

Google

This is to place on record our deep appreciation of the excellent services provided by Ben Granville senior client manager of Bridget Estate agents (Ash Vale) at the time we sold our property based in Ash in Surrey. A good price was achieved despite the adverse housing market. The turmoil experienced due to the pandemic and Brexit related economic uncertainty, Ben Granville beavered tirelessly to achieve my target price. He methodically liaised initially with the potential buyers and finally with the actual buyer and their solicitors, by tying up the loose ends to ensure the sale went through without any difficulties. This could not have been achieved without the professionalism and the commitment of Ben Granville. We are profoundly satisfied with the services received and have no hesitation to recommend Ben Granville and The Bridget Estate Agent to any buyers and sellers who are on the lookout for a professional and efficient Estate Agent.PositiveResponsiveness, Quality, Professionalism, Value

Subramaniam · 25 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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