5/5
FacebookI'd like to say a massive thank you to Lucy Reeves! She was great when we needed to find our home ASAP. Highly recommend to everyone! Thank you Lucy again.
Trusted Agent profile · Ascot, Berkshire
Verified
Chancellors Ascot reviews
★★★★★
385 reviews across 2 platforms
31 High Street, Ascot, Berkshire, SL5 7HG
Part of Chancellors, see every office.
Chancellors's office in Ascot, Berkshire, at 31 High Street, is rated 3.9 out of 5 across 385 reviews on two platforms, including 31 Google reviews rated 4.0.
Reviews
Every review we hold for the Ascot office, from every platform, shown as written. First names only.
Facebook5/5
FacebookI had a great call from Kassandra Hopkins who is very helpful, understanding and supportive. She found for me into a very professional way the best approach for my circumstances and made me feel comfortable. I would 100% recommend her to anyone.
Agent replied
Thank you so much! ?? Suzy Whitley-Park
5/5
FacebookWell that was stressful but finally today we exchange! If it wasn’t for Nicole Puckett it wouldn’t of happened today. She got onto the solicitors and sorted things that solicitors should of known and done. I would highly recommend her and team. Thanks again
Agent replied
Thank you for your positive feedback regarding the speed at which contracts were exchanged. We are sure that Nicole Puckett will be very happy to hear this.
5/5
FacebookWe are very satisfied with our property manager, Francesca Deacon. We keep receiving excellent, kind and quick service. Thank you Frankie!
5/5
FacebookJessica Kendall has been proactive and diligent in ensuring that I receive regular updates with regards to the rent payment. Likewise, her telephone mannerism is excellent. JA Landlord
5/5
FacebookMyself and my partner, purchased our first home through Chancellors High Wycombe, Kate McElroy restored my faith in estate agents, very knowledgeable friendly and easy to approach always kept us upto date and always went out of her way for us! Thanks for everything Carl
Agent replied
Thank you Carl, it was a pleasure. I am pleased to have resorted your faith and welcome to High Wycombe! :)
1/5
FacebookMessed me and my partner around, absolutely awful service, STAY AWAY from this estate agent, they lied to us, refused to take the holding deposit, in absolutely disgusted by the way they treated me and my parter, absolutely Disrespectful
Agent replied
Hi Carly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThe service received from Chancellors was first class and Emma Aquino was very helpful in ensuring that I get best service. It's been nothing but perfect customer servicing.
5/5
FacebookI needed so advice on selling my home. Spoke to a member of your team Oliver Marsden, he was excellent. Guided me in the right direction, excellent member of your team. Would definitely use Oliver again in the future. Keep you the good work.
Agent replied
Thank you russell
5/5
FacebookNatalie Wing has been very good at keeping me informed and responsive to my emails. I recommend her and am pleased with the service I have received,
5/5
Facebookgreat agency and very pleasant associates to deal with!!! I would like highly praise and compliment Laura Kirby!!she has been really professional yet friendly and very pleasant person to deal with. Very prompt and fast respond from her due to my request unless most of the relocation agencies never getting back!hope our good epierence will continue with this agency and hopefully we would be able to move to a new property as soon as possible!!
5/5
FacebookWe've been letting with Chancellors for a short time but so far our experience has been great. Our property manager, Francesca, has been particularly helpful, always quick to respond to emails and deal professionally with any issues we've had.
Agent replied
Thank you so much for your feedback
4/5
GoogleMadeline is heading the operations ans has been cooperative and helpful in renting the house. She is promt and professional in her approach
5/5
FacebookFrancesca Deacon has been most attentive and helpful in responding to my queries around our flat rental. Such good service - thanks!
5/5
FacebookThe service provided by Katrina Dawson has been professional and satisfactory. Her attention to the complicated situation of my property has been very helpful.
5/5
FacebookMassive thank you to Katie Ralls who has been super helpful to us at the beginning of our tenancy. Everything done quickly and brilliant communication!
2/5
GoogleHad someone from Ascot branch around for a market appraisal over a year ago. Overvalued the flat by £40k!! They are either clueless about the area or (more likely scenario), a marketing ploy to get the business. Also viewed properties through them over the years; rude, impersonal. Very high staff turnover and once they get hold of your number, expect lots of calls despite asking to be removed from marketing several times.
5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
FacebookGeorgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service
5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
5/5
FacebookI want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!
Agent replied
Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Agent replied
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chancellors Ascot
How many reviews does Chancellors Ascot have?
Chancellors's Ascot office has 385 reviews across two platforms: 31 on Google, 354 on Facebook (across the whole business).
What is Chancellors Ascot's rating?
Chancellors Ascot is rated 3.9 out of 5 across all 385 reviews, and 4.0 out of 5 on Google from 31 reviews.
Where is Chancellors's Ascot office?
Chancellors Ascot, 31 High Street, Ascot, Berkshire, SL5 7HG.
