Trusted Agent profile · Ascot, Berkshire

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Chancellors Ascot reviews

3.9

★★★★★ Good

385 reviews across 2 platforms

31 High Street, Ascot, Berkshire, SL5 7HG

Part of Chancellors, see every office.

Chancellors's office in Ascot, Berkshire, at 31 High Street, is rated 3.9 out of 5 across 385 reviews on two platforms, including 31 Google reviews rated 4.0.

Google logo

4.0 / 5

31

Reviews on Google

This office

Facebook logo

3.9 / 5

354

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ascot office, from every platform, shown as written. First names only.

5/5

Facebook

Lauren was extremely helpful and polite. She helped enormously to choose our new home. Thanks Lauren. Paul

Josh · 13 November 2016

5/5

Facebook

Jade Dixon just started managing my rental property. She has been extremely supportive with providing expert service with renting my house out. I would recommend chancellors to anyone.

Gurdeep · 14 November 2019

Agent replied

Thank you for your feedback!

5/5

Google

Thank you Georgina, brilliant job, would highly recommend for buying or selling!

Amanda · 28 July 2019

5/5

Facebook

Francesca Deacon manages my apartment and has provided great service. She has been very quick and effective in responding to problems, with clear and effective communication throughout.

Matthew · 3 November 2019

Agent replied

Thank you!

5/5

Facebook

London handyman services - domestic & commercial, boiler repairs & installation. electicians, plumbers, paint & decorators. So turn to us when you need help with your home improvement to-do list. We’re always happy to help! Getting the job done wherever, however, no matter how big or small. get a free, no-obligation quote for your next home improvement Call us anytime: 07402212420

Kathy · 18 March 2018

5/5

Facebook

Had a conversation with Lee about my requirements for a flat in Finchley. He was really helpful and knowledgeable and made the whole process really easy.

Justine · 5 November 2019

Agent replied

Lee Brenton

5/5

Facebook

Francesca has recently been appointed as my Estate Manager. She has been excellent so far and managed my house issues with efficiency and respect. Many Thanks.

Moses · 3 November 2019

Agent replied

Thank you very much!

1/5

Facebook

Treat landlords and tenants equally.. My friend has been waiting on his deposit return for a month. Absolute horror show of a business

Sarah · 21 October 2020

Agent replied

Hi Sarah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you ask your friend to contact us via directors@chancellors.co.uk Many thanks.

5/5

Facebook

Francesca Deacon helped us during all our checkout process which went very well. So 5 stars for her. Thank you.

André · 27 May 2021

Agent replied

Thank you André for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Facebook

It was nice talking with Lee Brenton who was very helpful. He managed to book few views of the properties in a short time. Thank you

Iuly · 16 July 2019

Agent replied

Thank you very much! Good luck!

5/5

Facebook

Laura at Llandrindod was really helpful in our enquiry for a property....

Kevin · 18 September 2017

5/5

Facebook

Joanna Mawson has been very good - prompt, helpful and professional

Hilary · 23 April 2018

5/5

Facebook

Richard Partridge is truly professional with great support from Jessica Kendall

Ian · 13 February 2018

5/5

Facebook

Thanks Sian for all your help, great customer care. Will definitely return.

Debs · 10 November 2016

1/5

Facebook

Steer clear of chancellors estate agents quite happy to take your money and then let you down at the last minute.

Linda · 25 September 2020

Agent replied

Yep me too, shocking service will not recommend them at all

5/5

Facebook

Thank you Paul Folley for your help today & support.

Camilla · 28 March 2018

5/5

Facebook

Had a perfect experience with Lauren Perks. What a star employee, put herself out to make my life as easy as possible! Thanks so much!

Matt · 9 December 2016

Agent replied

Thank you for your kind comments!

1/5

Facebook

Very poor service: Constantly lied to, ignored and disregarded. Nothing in comparison to other sales agents that I've used before. Would never use Chancellors again.

Melissa · 28 November 2016

Agent replied

Hello Melissa, we're really sorry to hear that. Could you drop us an email to seniorsupport@chancellors.co.uk with all the details and we'll look into what's gone wrong. -James

5/5

Facebook

Lauren Perks has is my Property Manager and she has been a pleasure to deal with. Courteous, professional and efficient. Highly recommend the service.

Lynne · 7 December 2016

Agent replied

Thank you for your kind comments!

5/5

Facebook

The services provided by South East property Management team has been excellent. The services of Ms Kerri Harrison in particular have been splendid. Especially, when there is a problem in the property and the landlord needs to be contacted for consent. We are very happy with the service that we have received from Chancellors.

Aparna · 23 March 2018

5/5

Facebook

Fantastic service by all, we dealt primarily with Craig who has been a pleasure to deal with! Will recommend to one and all!

Lizee · 15 November 2016

Agent replied

Thanks lizee. Appreciate the review 🖒😁

1/5

Facebook

I would like to say that I have found chancellors shockingly bad as a tenant. I will never be using them again

Cheryl · 28 November 2017

Agent replied

Good Morning Cheryl, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you email us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter for you?

1/5

Facebook

The worst service I've ever come across. Total lack of respect for me, my property and the tenants.

Simon · 14 February 2020

Agent replied

Thank you for reaching out to us Simon, we understand your frustration. To enable us to look into the matter for you please send an email to customercare@chancellors.co.uk. Thank you.

1/5

Facebook

Simple the most rude and unprofessional company I have ever dealt with In the process of taking legal action against this company Renting a property with no gas cert to be told turn heating off and don’t cook unbelievable I have now moved and are refusing to return my deposit

Gary · 22 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chancellors Ascot

How many reviews does Chancellors Ascot have?

Chancellors's Ascot office has 385 reviews across two platforms: 31 on Google, 354 on Facebook (across the whole business).

What is Chancellors Ascot's rating?

Chancellors Ascot is rated 3.9 out of 5 across all 385 reviews, and 4.0 out of 5 on Google from 31 reviews.

Where is Chancellors's Ascot office?

Chancellors Ascot, 31 High Street, Ascot, Berkshire, SL5 7HG.

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