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★★★★★
385 reviews across 2 platforms
31 High Street, Ascot SL5 7HG
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Chancellors's Ascot office at 31 High Street is rated 3.9 out of 5 across 385 reviews on two platforms, including 31 Google reviews rated 4.0. The 354 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Ascot office, from every platform, shown as written. First names only.
5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property. Thank you again Perry and Dawn lewis
5/5
FacebookApril Montagna existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge. A great asset to Chancellors well done. keep the good work up .
1/5
Facebookavoid them!! two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all. made us to drive 1:30 hours and realising the house is under offer since a month ago. would not be looking to buy a house if being advertised by them.
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
1/5
FacebookFor 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent. I AM STILL WAITING! I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.
Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleWe haven't needed an estate agent for over 35 years, so was very apprehensive. We weren't very impressed with our first two, but very pleased with Chancellors Windsor. Danni & Paul were brilliant, supportive, very helpful and professional.
5/5
FacebookChancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!
5/5
FacebookExcellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.
5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation. I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
Thanks for the review Charlotte!!
5/5
FacebookI came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry
1/5
FacebookThe worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!
5/5
FacebookI tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x
1/5
FacebookWe had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property. So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.
5/5
FacebookI would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.
5/5
FacebookPhoned up with a general query regarding getting a mortgage and spoke to Paul Folley who was really helpful! Really happy that they are open a bit later as well so I could reach them outside of work hours!
1/5
FacebookYour company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers. It's not right that you agree a fee with me then go back on your word! You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management! Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.
5/5
FacebookWould just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!
5/5
FacebookJordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend
5/5
FacebookAustyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!
Thank you ??
1/5
FacebookVery poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for
Hi Justin, we are very disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
5/5
FacebookJust about to leave a property managed by Chancellors Ascot and I’ve had a really great experience since the start. Casey Gramson Marla from property services always went over and above board to get any issues resolved promptly and efficiently. Would highly recommend the lettings and property management team at Chancellors.
Thank you so much! Hope everything goes well in your new home!
5/5
FacebookI recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.
5/5
Facebookmy experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!
Well done Sean!
5/5
FacebookI worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Ascot office has 385 reviews across two platforms: 31 on Google, 354 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Chancellors is rated 3.9 out of 5 across all 385 reviews, and 4.0 out of 5 on Google from 31 reviews, checked 9 October 2026.
Chancellors, 31 High Street, Ascot SL5 7HG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.