Trusted Agent profile · Rustington
★★★★★
1,069 reviews across 3 platforms
1-2 Broadmark Lane, Broadmark Parade, Rustington, Littlehampton, BN16 2NE, BN16 2NE
Michael Jones Estate Agents's office in Rustington, at 1-2 Broadmark Lane, is rated 4.8 out of 5 across 1,069 reviews on three platforms, including 38 Google reviews rated 4.7.
38
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
1,021
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
Every review we hold for the Rustington office, from every platform, shown as written. First names only.
5/5
TrustpilotI was called on the day of the viewing…
I was called on the day of the viewing hours before to confirm if I was still interested, that was very good PR. Your agent arrived exactly at the time slated. Although the house keys were not immediately available, she arrested the situation, made some quick calls and sorted it out. She was patient and answered all my questions. She spoke very professionally and addressed all concerns.
5/5
TrustpilotReally happy with my tenancy renewal
Really happy with my tenancy renewal. My circumstances had changed and I needed a guarantor. Ella Glazebrook at the Worthing branch was fantastic! There were quite a few emails and she replied to each one quickly. Thank you so much for all your help Ella and ensuring it was a smooth process.
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
TrustpilotJoseph Oakley is very attentive and…
Joseph Oakley is very attentive and helpful with everything that we need. He deals with things in swift manner.
5/5
TrustpilotMy property letting
The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.
Thank you for taking the time to leave a 5 star review.
5/5
TrustpilotPeter Nobbs
Peter Nobbs is currently helping me with the check out / deposit process and has been very supportive.
5/5
TrustpilotI was impressed with the services
I was impressed with the services, friendly staff and help offered by Michael Jones.Being my first purchase, I had questions, which Juliette was brilliant at helping to answer, or advise on where to find info. When unable to attend, Max was very helpful and also provided great customer service in Juliette's absence.On completion, met with some flowers and everything I needed, great people, great service, great company.
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
5/5
TrustpilotFantastic service!
Michael Jones Ferring is the best estate agent in the area in my opinion! Headed by Angela, assisted by Emma and not forgetting Lucy the branch secretary, they went above and beyond to get our property sold. I would thoroughly recommend them!
Thank you so much for your wonderful feedback! We’re delighted to hear that you consider Michael Jones Ferring the best estate agent in the area. Angela, Emma, and Lucy will be thrilled to know their hard work and dedication made such a positive impact. We truly appreciate your recommendation and are so pleased we could assist in getting your property sold!
5/5
TrustpilotGreat customer service and I must say a…
Great customer service and I must say a special thank you to Rosie Price for her assistance!
5/5
TrustpilotBig thank you to Sue Harris
Big thank you to Sue Harris, she helped so much with my tenancy and was very efficient.
5/5
TrustpilotExcellent and professional
Excellent and professional. Always helpful. With thanks to Fin in particular who was always responsive and supportive.
5/5
TrustpilotMillie Shrimpton
Millie Shrimpton [who looks after my buy-to-let] is always polite, helpful and responds in a timely fashion.
Thank you so much for recognising a member of our team with your 5 star review
5/5
TrustpilotRenewed Tenancy Contract
I have recently renewed my tenancy contract as a landlord. I live abroad and Michael Jones manages my property for me. I mainly do everything by email but sometimes I need to talk to a real person and every time I need to sort anything out, it is always done quickly and diligently. I have dealt with a few different people from various departments and I have always been extremely satisfied with the handling of my property. Thank you to Sue and Jane for arranging my latest contract and to Kirsty for dealing with the property inspections. It is always much appreciated.
Thank you for taking the time to leave a review Laura.
5/5
TrustpilotWe had the pleasure of instructing…
We had the pleasure of instructing Richard and his team from the Rustington branch and have found the service he provided to us outstanding. From the time I first met Richard and throughout a challenging sale process he has been there coordinating throughout toEnsure a successful outcome where I am sure many would have failed . Richard and his team are hands on and mange everything within their team from the marketing to progressing the sale and this is definitely a bonus of how this company operates and it gives the personal touch too . Nothing has been too much trouble and the whole team are also a credit as they are always polite and professional at all times . It was undoubtedly the best decision we made instructing Richard and his team at Michael Jones .
Thank you for taking the time to leave a review Joanne. We will pass on your kind words to Richard and his team.
5/5
TrustpilotExcellent service & help. We strongly recommend
From start to finish Paul went above and beyond to help and explain. His team are a credit and seamlessly covered for him as well. We strongly recommend him and this agency if you are looking to sell / buy.
Thank you for your kind words! We’re so pleased to hear that Paul went above and beyond to assist you and that the team seamlessly supported him throughout. Your strong recommendation means a lot to us, and we’re delighted we could help make your buying or selling experience a positive one!
5/5
TrustpilotThe best estate agency in Findon.
If you are looking for the best estate agent in Findon look no further than Peter Hassell and his team. I have worked in the industry for nearly 30 years and the service I received was second to none. Thank you again for everything you have done you are a credit to the industry, old school estate agency as it should be.
5/5
TrustpilotGeorge and the team at the Rustington…
George and the team at the Rustington branch are fantastic. George dealt with our first purchase and nothing was any trouble. Very helpful with any questions we had and supportive throughout the entire process from start to finish. Made buying a property so much easier. Thank you!
Thank you so much for your kind words! We're thrilled to hear that George and the Rustington team made your first home-buying experience a smooth and enjoyable one. It’s always our goal to provide helpful and supportive service every step of the way. Your appreciation means a lot to us, and we’re delighted we could make the process easier for you. Congratulations on your new property, and thank you for choosing us!
5/5
TrustpilotRhian was very helpful in trying to…
Rhian was very helpful in trying to find me a flat in Southsea. Highly recommend.
5/5
TrustpilotFirst Class Service From Goring Office
Excellent service throughout our purchase from start to finish with an especially large thank you to Paul Jackson. We were moving from a distance and Paul was professional, responsive, empathetic and delivered the service to us as buyers that we thought had disappeared and in marked contract with our selling agents. Calls and emails were always promptly answered and the whole process ran smoothly until the last few days before exchange when Paul stepped in and was very proactive in helping resolve a last minute problem. Michael Jones, and Paul in particular, are highly recommended and thanks also go to Louis in Goring and Daisy in the town centre office.
Delighted we could help, thank you Philip for leaving a review.
5/5
Trustpilot80 days from start to completion!
From on market go live date to completion date was 80 days thanks to Richard and his team! Richard has been a pleasure to deal with, so knowledgeable about the area, friendly and professional, making a stressful time so easy for me. Richard also recommended a wonderful established solicitor in Rustington, which has also made the process quick and efficient. A fantastic experience I highly recommend using Michael Jones.
This is great to hear Joanne. We are so pleased we could help make your sale as straightforward and stress free as possible.
5/5
TrustpilotExcellent service
Yes, Sam was very friendly and provide a lot of information during the flat viewing.
4/5
TrustpilotIsabella Whitham Top Professional
Isabella was most courteous, professional, prompt, responsive, attentive and efficient in successfully getting my tenant to renew the rental contract of my Brighton property for another 12 months. Kudos to her for getting the job done in the most effective way. Thank you Isabella.
Thank you for your excellent feedback! We’re thrilled to hear that Isabella Whitham demonstrated such professionalism and efficiency in managing your tenant's renewal.
5/5
GoogleI would like to thank Rich and all his staff, especially Emily with whom I have had most contact, for the excellent manner in which they secured a purchaser for my bungalow in Angmering Village within a few days! Everyone was very efficient, courteous and professional which has resulted in a very successful transaction. I would thoroughly recommend Michael Jones to anyone who may be considering using the property market, mainly because of the honest quality of communication and overall kindness. Thank you, Patricia Barker
Thanks so much Patricia, lovely to hear.
5/5
GoogleWonderful kind and thoughtful company. Massive shout out to Sandra who kept me sane during a very challenging sale and purchase. I wished I'd used them to sell my place as they did the job of the estate agent ( not in the high street one ) I regretfully used and well as the one of my seller. I can't thank them enough for their kindness. Everytime I called it didn't matter who I spoke to they were helpful and I called plenty.
We're so pleased to hear this, thanks Elena!
5/5
TrustpilotGeorge Price from Rustington Michael…
George Price from Rustington Michael Jones provided an exceptional service. Solicitors and other estate agents within the chain were jeopardising the purchase of our property, if it wasn't for George we would not be in our property today. George was on multiple calls daily, providing me with updates along the way, and ensuring that the process was expedited accordingly. Massive thank you to him as he has helped changed our lives.
Great to hear, thank you so much Abigail. We will pass your kind review on to George.
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Tell us what you need and we'll put you in touch. Michael Jones Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Rustington.
