Every review we hold for the Arnos Grove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery good team. Manesh did a fantastic job at ensuring the deal went smooth.
Max · 20 March 2024
Agent replied · 21 September 2023
Dear Max Sprecher,
Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team, and we appreciate your recognition of Manesh's fantastic job in ensuring a smooth deal. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookThanks to Gemma everything was arranged quickly and profesionally. Would recommend to anyone. Cheers!
Kuba · 17 January 2023
★★★★★ 5/5
FacebookOyster properties has helped me a lot with finding perfect accomodation for me and my family. Also, they are providing prompt support in getting our initial maintenance specific issues sorted through their portal.
I would specifically like to mention the prompt support I have received from Gemma. She has helped at every stage of the finalization process, starting from referencing up to post shifting activities. She has listened to our queries multiple times patiently and has provided satisfactory responses.
Anchal · 12 November 2019
★★★★★ 5/5
FacebookThanks Gemma for steps forward, when the situation with the search for housing already seemed hopeless!
Dmytro · 3 October 2022
★★★★★ 5/5
GoogleWe appointed Oyster Properties as our agency to sell our house. Although the process took several months with almost a fall through from the buyers side, Oyster Properties managed to salvage the situation and brought the sale through to completion.PositiveProfessionalism, Value
P · 14 June 2021
Agent replied · 13 June 2024
Dear P Shah,
First, we hope you and your family are well and safe. We can’t thank you enough for the kind words about agency. Your review means a lot to us and lets us know we’re on the right track! We’re very grateful for customers like you and hope you stick with us for years to come! Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleAny issues I've had with the flat have been sorted ASAP, nice people that work there, very polite and resolve any problems I have. Can't fault them at all. Communication between me and the landlord is amazing. Would highly recommend!PositiveResponsiveness, Professionalism
Laura · 8 June 2021
Agent replied · 7 June 2024
Dear Laura,
Thank you very much for the positive review and hope you are a long term tenant.
Sarju
★★★★★ 1/5
TrustpilotA terrible experience
A terrible experience. They do a great job "selling themselves" but a terrible job selling my late mother's flat. Horrible communication, lack of proactivity, lack of control, unprofessional and wasted everyone's time & money. Avoid.
Daniel · 10 September 2024
★★★★★ 5/5
TrustpilotI am great full from the…
I am great full from the professionalism of Oyster staff and management. They handled my property worked for me.I would like to work with them again and again.
Shafiq · 17 February 2023
Agent replied · 12 July 2023
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your experience. Please let us know anything we can help in the future.
★★★★★ 5/5
GoogleI would like to say thank you to Oyster Properties specially the agent Mr Umit, he is very professional, helpful agent. He answered quickly for all my questions also helping us for all paperwork. I can really recommend Mr Umit.
Patrycja · 27 May 2021
Agent replied
Dear Patrycja Rogalska-Sadi,
First, we hope you and your family are well and safe. Thank you so much for your very detailed and positive review about our service. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please let us know anything we can help in the future. Thank you.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
TrustpilotI was surprised about how quick they…
I was surprised about how quick they tried to rezolve my problems, in short time as I let them know. Every time when I was need them to fix something they that ....amazing team !Thank you Oyster Properties!
Robu · 6 October 2021
Agent replied · 17 July 2023
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that the whole team receives the recognition they deserve. Thank you again, have a great day!
★★★★★ 5/5
GoogleAs an existing customer, Oyster have been thorough in managing my property for the past few years and proactive in communications to alleviate any issues in connection with the maintenance and other details in keeping the client happy. …
Rajul · 27 May 2021
Agent replied
Dear Rajul Pithia,
First, we hope you and your family are well and safe. We can’t thank you enough for the kind words about our services. Your review means a lot to us and lets us know we’re on the right track! Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleA big thanks to the whole Oyster team in making our move very easy .We had really nice experience with Oyster Properties and dealing with Mr Umit(our property agent) was really friendly and equally professional in his work.Thanks umit
Monireh · 27 May 2021
Agent replied
Dear Monireh Abdollahi,
First, we hope you and your family are well and safe. Thank you for your warm praise and leaving us a detailed and positive review. We appreciate you sharing your experience to everyone and how we helped you. Spreading good words towards our staff is something we are grateful. Please don't hesitate to contact us if you need anything.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery pleased with the agency. Specially with the job Umit Shah did, really helpful and committed.
He sorted out quick issues that I had, paying attention to the details, and he also made easy all the process.PositiveResponsiveness, Professionalism
Alexandra · 12 June 2021
Agent replied · 11 June 2024
Dear Sandra Martínez Mira,
First, we hope you and your family are well and safe. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We really appreciate you taking the time to share your feedback, especially how Umit helped you. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWould just like to comment on the service we received from Oysters.
We were kept up to date throughout the process of selling our house. A particular thankyou to Manesh for his courtesy and professionalism.
I would highly recommend this Estste Agent.
S & W Smith
Sally · 5 July 2018
Agent replied
Hi Sally Smith Smith Affi,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMy experience with using oyster properties to purchase my first property has been amazing. Mr mannsh 👍 his experience, knowledge and support has helped every step of the way with solicitors and mortgage brokers. A great service from start to finish. …
Zyao · 7 April 2020
Agent replied
Hi zhenhai yao,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMy experience with using oyster properties to purchase my first property has been amazing. Mr mannsh 👍 his experience, knowledge and support has helped every step of the way with solicitors and mortgage brokers. A great service from start to finish. …
Yao · 2 January 2020
Agent replied · 31 December 2024
Hi zhenhai yao,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 1/5
TrustpilotHighly unprofessional non existent…
Highly unprofessional non existent customer service. One person who hasn’t a clue answers all calls . Lady at the viewing was so detached and in a hurry .
Fola · 20 October 2024
★★★★★ 4/5
GoogleWe had a good experience with oyster properties in letting our property. Staff were polite and dealt quickly with issues. The only criticism I would have is that a little more attention could have been given to administrative details. Otherwise a good overall service.
Amanda · 28 May 2018
Agent replied
Hi Amanda,
We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourseleves in providing great customer service and we'd like to do the same for you. We appreciate your honest feedback and that will help us improve our company. We may not be able to change the past but if you give us a chance, we will completely make it up to you. . We want to make things right. So, please give us a call on +4402089515558. You can also email us at mail@oyster-properties.co.uk and we will get back to you promptly. We look forward to hearing from you and earning you back your business.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI am very happy with the job Manesh done in selling our house. He organised the viewings to accomodate our working hours and nothing was too much trouble for him. I would very much recomand this estate agent shop in Arnos Grove. Thank you.
Doina · 28 May 2018
Agent replied
Hi Doina,
Thank you for leaving us such a wonderful review. We are glad that we managed meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have been very pleased with Kumar's professionalism. Always helpful and kind, able to address our enquiries in a timely manner. I would definitely recommend collaborating with him.
Iliana · 1 August 2022
Agent replied
Dear Iliana Kefalidou,
Our team enjoys doing what they do because of customers like you. Your review just made our day. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. If there’s anything we can do to serve you further, let us know. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh, the agent has been very helpful through the whole processing of purchasing. Calls and emails are answered as quick as possible. The service they provide are very professional.PositiveQuality
Kuan · 25 May 2022
Agent replied · 24 May 2024
Dear Kuan Yang,
Hope all is well. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Thanks for placing your trust in us and your willingness to share especially how Manesh helped you. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI would highly recommend Oyster Properties to anyone looking for a new home to rent, the staff were easily approachable and handled all of our issues at home very quick and efficiently. Very happy and would use them again for their services anytime.
Michael · 28 May 2018
Agent replied
Hi Michael,
Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleKumar provided excellent service for me and my partner for us to rent in Southgate. Would highly recommend the company to my friends and family.
Fatjon · 30 October 2022
Agent replied
Dear Fatjon Skana,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. If there is anything else we can do for you, please let us know!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI’ve been using Oyster service over a decade and I am very happy with it.
Umit from Arnos Grove branch has been extremely helpful and supportive during this challenging time! I strongly recommend this agency.
Rita · 30 April 2021
Agent replied
Dear Rita Cara,
First, we hope you and your family are well and safe. Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
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