Every review we hold for the Arnos Grove office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleManesh dealt with the transaction in a highly professional manner. Although the completion took longer than expected (no fault of Manesh), he was diligent throughout the process, taking initiative to chase the vendor and solicitors' of both parties to resolve some complicated issues. Many thanks and look forward to working again with Manesh and the Oyster team.
Atul · 27 May 2021
Agent replied
Dear Atul Shah,
First, we hope you and your family are well and safe. Thank you for sharing your experience regarding our service and taking the time to leave an excellent rating. We really appreciate your business. We will be sharing your feedback with our team. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookVery good experience. Special thanks to Gemma for making the process very quick and easy.
Emily · 24 June 2019
Agent replied · 3 May 2023
Hi Emily Hammoud,
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookI have a broker that offers an understanding platform for minded investors and he is the best when it comes to trading monitoring. He advised me to invest in my first trade and I gave it a long-lasting try a week later I gained a profit I never thought I could make if I have traded myself. It brings me pleasure to announce this joy.Financial Analyst-Benjah RaphaelEmail: benjahraphael293@gmail.comWhatsapp:+1(707)5936134
Dennis · 4 September 2023
★★★★★ 5/5
GoogleI bought a flat through Oyster properties and I highly recommend them. I was dealing with Manesh who was very professional and made the process easy. He was responding quickly on every inquiry and helped me complete despite issues with the property owner. Top man
Chris · 29 November 2022
Agent replied
Dear Chris K,
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you. Please don't hesitate to call us if there is anything we can help you with.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe recently purchased a flat through Oyster Properties, and the service received was outstanding. We were always kept informed of any developments and any questions or queries were always promptly responded to, sometimes out of normal business hours. I would have no hesitation in recommending them, as i have found all the staff to be friendly, helpful and more importantly very professional.
Bejul · 24 June 2019
Agent replied
Dear Bejul Shah,
Thank you for taking the time to review your experience with Oyster Properties. We are very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon.
Best Regards
Oyster Properties Team
★★★★★ 5/5
TrustpilotCustomer services at Oyster properties
Customer services at Oyster properties is very good for Landlords and also they are very efficient in dealing with any issues at the property with both the tenant and landlord . The staff are polite and also helpful
L · 29 June 2023
Agent replied · 12 July 2023
Thank you for the kind words, we are delighted to hear that you have had a positive experience with our customer services team. It is our priority to ensure our landlords and tenants are well looked after and that any issues with properties are dealt with promptly. We look forward to working with you again soon.
★★★★★ 5/5
GoogleManesh at Oyster Properties is a creative and hardworking agent. I would highly recommend him. I would never have found me house without Manesh. It wasn't even on Zoopla. It had come off the market and he persuaded the owners to let me see it and then shepherded the deal through. Thankyou ManeshPositiveResponsiveness, Professionalism, Value
Merlin · 25 May 2021
Agent replied · 24 May 2024
Dear Merlin, Thank you for your positive review, please feel free to call me at any time if you need help in the future. Thank you, once again, for your kind words.
Best Regards,
Manesh
★★★★★ 5/5
GoogleWe recently bought a property through Maneesh at Oyster properties. It was a difficult purchase but Maneesh helped considerably to push it through and was very helpful at every part of the process . We highly recommend Oyster properties and thank you again Maneesh.
Julia · 29 November 2022
Agent replied
Dear Julia Kyprianou,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Manesh receives the recognition they deserve. Please don't hesitate to call us if there is anything we can help you with.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookI rented a flat in Watford with Oyster Properties, the positive aspect of them is they are flexibile with tenants and their promptness in addressing queries and issues. So far so good, Gemma from the team was very helpful in arranging the property for us. Thnx
Anbuselvan · 1 June 2018
★★★★★ 1/5
GoogleWorst experience renting I ever had, I moved in one month ago with my family I have a son 20 months old, and there was a problem in The main bedroom that they said that would be fixed by the end of weekend, so we were ok about that, and we would stay in a tiny room that fits a double bed inside (3 of us), but one month later they still didn’t fix anything in the flat even the small things that they said it was priority to fix and report it in a link sent to us, because my son could hurt himself, still not fixed, we are paying the total rent, the landlord said that he wouldnt reduce the price for the rent even though we are not able to use the main bedroom of the flat, is really sad how people can disrespect you when they are protected by a contract, they use it against you, even though knowing that you are having problems, they have loads of pictures and videos of the situation, and still don't do anything…
Uploading some pictures so you can see it by yourself, and decide if they are fair or not...
by the way the always say that the place has to be professionally cleaned right ? we are full of paint on the floor and other things...
TiagoMirandaInk · 30 April 2022
★★★★★ 1/5
GoogleUnfortunately I’m renting a property in Enfield with this agency and so far was the worst experience I had.
The flat has a lot of problems one of this is a leak in the main bedroom that the agency said would be fixed in one week time, I’m living here for a month and one week and still the place has not been fixed.
We can’t use the main bedroom as there is mold everywhere and the wall is falling apart.
I decide to break the contract has we are living in awful condition and bad for me I’m dealing with a “really nice”person from financial team.
We asked a reduction of the rent as instead of two bedroom flat we are using just one room (which is a really tiny room) and if they would not accept we won’t allow any viewing,
she said that we are threatening them saying that we won’t pay the rent.
If basically we don’t do as she said she will report us to the authorities and that
Our behaviour will be mentioned on any landlord reference and if any rent in unpaid they will start debt collection procedures which will result in CCJs if applicable.
All this just because we asked for a discount since we are not using the whole flat.
I have a 20months son and the place is not safe at all for him but still they don’t care!
What to say…I just have no words.
They are just after money and did not say sorry once.
Just being rude and ignoring texted and calls.
A.D · 30 April 2022
★★★★★ 1/5
GoogleWorst experience renting I ever had, I moved in one month ago with my family I have a son 20 months old, and there was a problem in The main bedroom that they said that would be fixed by the end of weekend, so we were ok about that, and we would stay in a tiny room that fits a double bed inside (3 of us), but one month later they still didn’t fix anything in the flat even the small things that they said it was priority to fix and report it in a link sent to us, because my son could hurt himself, still not fixed, we are paying the total rent, the landlord said that he wouldnt reduce the price for the rent even though we are not able to use the main bedroom of the flat, is really sad how people can disrespect you when they are protected by a contract, they use it against you, even though knowing that you are having problems, they have loads of pictures and videos of the situation, and still don't do anything…
Uploading some pictures so you can see it by yourself, and decide if they are fair or not...
by the way the always say that the place has to be professionally cleaned right ? we are full of paint on the floor and other things...
Tiago · 10 April 2022
★★★★★ 5/5
GoogleI am an investor and don't live locally, I viewed some properties with Manish, he showed me some lovely houses and was very knowledgeable about the houses and area. Having done some research I found the information he gave to be very useful. If you are going to buy go and see him. Also makes you feel at ease. Denise x
Denise · 28 May 2018
Agent replied
Hi Denise,
Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleA fantastic service from Manesh who assisted us in the purchase of our first property, advising us all the way to completion. I would highly recommend Oyster Properties as an Estate agency, they have proven to be extremely trustworthy and knowledgeable and are always willing to go the extra mile for their clients.
Javed · 27 May 2021
Agent replied
Dear Javed Kapadia,
First, we hope you and your family are well and safe. Thank you for taking the time to write about your experience. It is wonderful to hear that Manesh were able to provide you with the excellent experience we strive to provide all our customers. Your recommendation means a lot to us. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI am really thankful with the company, they are very professional and kindly in Special our Agent (Kumar) He was very helpful and Kind.
Katherin · 20 March 2024
Agent replied · 31 August 2023
Dear Katherin,
Thank you for your kind review. We appreciate your feedback and are pleased to hear that you had a pleasant experience with our Agent Kumar. Our team works hard to provide the best customer service and we are glad that we were able to exceed your expectations.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
FacebookA great estate agency , really helpful, friendly and most important a agency whitch you can trust !! Best experience all this thanks to Gemma ho help us true the all proces during our search of a new home !!! Highly recommend. Many thanks
Lungu · 31 May 2018
★★★★★ 5/5
GoogleSuperb at negotiation and highly professional with all property standards. Works very diligently, and looked after us throughout the entire purchase process. Kindly spoken, treats elders with dignity and attentive to details. We have since recommended them to friends and they too have been highly impressed, they remain helpful and insightful even after purchase. Will be using their services again.
Atia · 28 May 2018
Agent replied
Hi Atia and Dean,
Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe were introduced to a beautiful property by Manesh who showed us around on the same day that I registered with Oyster. We were so in love with the place, we made an immediate offer. Before you know it, the offer was accepted. All in one day. Thanks a lot guys! It was a pleasure.
I highly recommend this company!
Martin · 1 May 2018
Agent replied
Hi Martin,
Thank you for leaving us such a wonderful review. We are glad that we managed meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 1/5
TrustpilotDiscriminatory
I called to ask about a room to let and was told that the property is available to females only and they dont accept men.Do to the Equaloty Act 2010 this is illegal, regardless of their reasoning.
Andy · 4 April 2023
Agent replied · 12 July 2023
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
★★★★★ 5/5
FacebookGemma was great, really helped with a speedy turnaround
Shannen · 18 October 2019
Agent replied · 3 May 2023
Hi Shannen Scullion,
Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleManesh and his colleagues were excellent throughout our long and complicated house purchase. They always went the extra mile to come up with solutions and keep the process moving. Would definitely recommend Oyster Properties, they offer excellent personalised service.
Thank you very much for all your help and perseverance!PositiveResponsiveness, Quality, Professionalism
Alistair · 8 June 2021
Agent replied · 7 June 2024
Dear Alistair Logan,
First, we hope you and your family are well and safe. Thanks for the awesome review, Alistair! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help in the future. Thank you.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster Properties Team was very professional and extremely friendly and helpful. In a time where punctuality and reliability are hard to find Mr. Richardson responded to all of my emails and phone calls as quickly as can be expected and managed to speed up my move in process. I wouldn't hesitate to recommend Oyster Properties for any real estate needs.
Yiannis · 28 May 2017
Agent replied
Dear Giannis,
We very much appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to contact us in case you need our assistance.
Best regards - Luke Richardson -Oyster Properties
★★★★★ 5/5
GoogleOyster Properties has efficiently managed my property rental and collected rent on by behalf for 4 years running and I am very satisfied with the services they have provided and continue providing...I would highly recommend them to anyone willing to have their rental property or properties managed.PositiveResponsiveness, Quality, Professionalism, Value
Viren · 11 June 2021
Agent replied · 10 June 2024
Dear Viren Shah,
First, we hope you and your family are well and safe. We were blown away by your positive words, we really appreciate the time you took to write such a detailed review and we are happy with the trust you are giving us. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleOyster Properties have been managing my flat for three years now and they have been fantastic. I currently live overseas so they have been an essential service to me in my absence. They are highly professional, trustworthy and conscientious and I wouldn't trust anyone else with my property.PositiveResponsiveness, Quality, Professionalism, Value
Aarti · 29 January 2021
Agent replied · 28 May 2024
Dear Aarti Parekh,
First, we hope you and your family are well and safe. Thank you for sharing your experience with our company, we are glad that you appreciate us being your managing company. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
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