Trusted Agent profile · Arnos Grove
Verified
★★★★★
676 reviews across 4 platforms
329 Bowes Road, Arnos Grove, N11 1BA
Part of Oyster Properties, see every office.
Oyster Properties's office in Arnos Grove, at 329 Bowes Road, is rated 4.5 out of 5 across 676 reviews on four platforms, including 453 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oyster Properties won in 2026.
453
Reviews on Google
This office
113
Reviews on Facebook
Business-wide
10
Reviews on View Agents
This office
100
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ...Read all 6 from sellers
Manesh from Oyster Properties made our home-buying experience truly exceptional. From the outset, he was incredibly supportive, always available to answer our ...Read all 2 from buyers
I would like to thank Neil for his professionalism, because he was very attentive from day one, always available to help and mainly concerned to solve my ...Read all 2 from tenants
Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices, the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Arnos Grove office, from every platform, shown as written. First names only.
5/5
GoogleManseh is excellent very well done in getting the property thought in quickly. ThanksPositiveQuality, Professionalism
Dear Gavan Shaer, First, we hope you and your family are well and safe. Thank you for a very positive review regarding our service and how our staff helped you. We hope to see you again soon! Please let us know anything we can help in the future. Thank you. Best Regards, Oyster Properties Team
2/5
GoogleI'm getting increasingly frustrated by the maintenance team. They are slow to act on an issue. My partner mentioned a number of issues, when we had our last inspection and nothing has been done ever since. I recently reported a burning smell from the washing machine and they showed a lack of urgency they kept on telling me oh don't worry about it
Dear Ken Mbanefo, First, we hope you and your family are well and safe. Thanks for bringing the issue to our attention, the safety of our tenants and properties is utmost priority for us at Oyster properties. Having had a look at the issue logged into our maintenance website, we have noted that as soon as the issue was reported, one of our maintenance team member spoke to the landlord and within an hour responded to yourselves on the steps that had been taken. Unfortunately, our contracts with landlords mention that we need to speak to the landlord and get there authorization before we can send anyone out to deal with issues and incur any expenses on the property. However on the email that was sent to yourself, as a safety precautions, we had kindly requested you to switch off the appliance immediately from the mains to prevent any risks to yourselves and the property while the landlord looked at the matter as they wanted to deal with it using their own people. We are sincerely sorry that it did take us a while to respond to and we will take this as a positive feedback to improve our service for tenants. We are looking for your kind understanding. Best Regards, Oyster Properties Team
5/5
GoogleSold our property through Oyster Properties Arnos Grove Estate Agent, and the service we received was excellent. We were selling property with tenants in situ and Manesh Shah at Oyster supported the smooth sale of our property. He managed the buyers expectation with tenants in situ very well, and communicated through-out the process which gave us reassurance.PositiveResponsiveness, Professionalism, Value
Dear Divyesh, First, we hope you and your family are well and safe. We were blown away by your positive words, we really appreciate the time you took to write such a detailed review. Every bit of feedback like this does encourage us to work harder. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI had very good experiences with Oyster Properties. The stuff is very friendly and helpful. Helping us to solve all problems concerning our property they proved their responsibility and competence. Thank you very much.
Dear Sybille Harter, Thank you for sharing your positive experiences with Oyster Properties. We're delighted to hear that our team has been friendly, helpful, and responsible in addressing your property-related concerns. Your satisfaction is our priority, and we're here to assist you whenever you need us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help and provide the best service possible! Best Regards, Oyster Properties Team
5/5
GoogleI received outstanding service from Oyster properties, especially from Kumar. His high level of professionalism,expertise and attention to detail amazed me . Extremely helpful and would highly recommend to anyone looking for a property.
Dear Zena, Thank you so much for your kind words and for taking the time to leave such a positive review. We are thrilled to hear about your outstanding experience with Oyster Properties and especially with Kumar. Your recognition of Kumar's professionalism, expertise, and attention to detail means a lot to us. We always strive to provide exceptional service to our clients, and your feedback reassures us that we are on the right track. If you ever need assistance again in the future, please don't hesitate to reach out. We are here to help! Best regards, Oyster Properties
5/5
GoogleVery professional lettings team and Dorian was very helpful. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Dear Irena Kodziela, First, we hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleFantastic from start to finish, we couldn't have asked for more from Manesh, he kept in touch, kept the viewings flowing and really felt supported by him. We are based in Bristol so the property being so far away he became a real trusted ally. We completed on the sale yesterday and honestly couldn't have done it without him. We recommend without any hesitation. 5 stars! Paul and Nicola Davison
Dear Paul, Thank you very much for taking the time to review Oyster Properties and we very much appreciate your positive feedback. We do take pride in catering to our clients' needs the best way we can and we are working constantly to improve every aspect of our service. Please don't hesitate to contact us in case you need further guidance. Best regards - Oyster Properties Team
1/5
TrustpilotFollowing up on previous review
Following up on previous review, I have been pressured into taking a lower amount of deposit back almost 30% reduction as I was told pretty much take it or lose it and even when we agreed an amount they didn’t even give it all. I’ve requested the rest of the amount 48 hours ago and still no reply. DO NOT TRUST them they are liars and thieves!!
5/5
GoogleGreat service, very professional. Manesh was very helpful throughout the process. Highly recommend.PositiveProfessionalism
Dear Haris Lucaides-Protopapa, First, we hope you and your family are well and safe. Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback especially how Manesh helped you through out the process. We're glad you feel we're on the right track! Please let us know anything we can help. Best Regards, Oyster Properties Team
5/5
GoogleGood service and pleasant service experience with Oyster. Thanks, Kumar.
Dear Ronke, Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our service. Kumar and the entire team at Oyster Properties appreciate your feedback. We're here to help with anything you need in the future! Best regards, Oyster Properties
1/5
GoogleUnprofessional lacking communication skills always say they're call back never do if renting of these people read small print just robbed me of £300 deposit money for Cleaner's and painting absolutely absurd
Dear Robert Owen, We’re sorry to hear that you are dissatisfied with the way we handled it. We want to strongly emphasize that any deductions from your deposit were made in strict accordance with your consent and agreement, specifically regarding the damages incurred during your tenancy. We want to reiterate that no deductions were made without your explicit approval. It is absolutely crucial for you to acknowledge and accept the undeniable fact that the current condition of the property is significantly and visibly different from its original state when it was handed over to you. We remind you that the property underwent a complete refurbishment prior to your tenancy, and you were the first tenant to occupy it. However, during your final check-out, it was evident that you made no effort to clean the property. The basin had food remains, the microwave had food stains, and there were clusters of hair, dirt, and dust in the corners of the rooms. These cleanliness issues clearly indicate a lack of responsibility and care on your part. Please feel free to reach out to 0208 951 5558 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best Regards, Oyster Properties Team
5/5
GoogleOyster properties have been wonderful through this whole process of selling my home. keeping me informed from start to finish, Manesh even came round the house personally on numerous occasions due to my hearing problems with the telephone. Nothing was ever too much trouble for him! Without a shadow of doubt, I highly recommend oyster if you are looking to buy or sell a property. David Woodhouse
Hi Ann Woodhouse, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleKumar at Oyster Properties was incredibly helpful during our move in. He ensured that the flat had been inspected, cleaned and was ready for us. He completed thorough documentation of improvement that needed to be made. And generally is a really pleasant and kind person. Would definitely recommend working with Oyster Properties! ☺️
Dear Zainab Yaqub, Just wanted to let you know how much your review means to us here at . We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.Thanks again, and we hope to serve you again soon. Best Regards, Oyster Properties Team
5/5
GoogleWe would like to thank Mr. Kumar and the oyster company who were patient and helpful to rent our first house.
Dear Derin, Thank you for your wonderful review! We’re delighted to hear that Mr. Kumar and the team could assist you with renting your first home. We appreciate your kind words and wish you all the best in your new place! Best regards, Oyster Properties
5/5
GoogleThank you Manesh for all the help. Very good communication. I am happy with the first property I am getting.
Hi Jeff, We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleI have been cooperating with the Arnos Grove branch for a number of years and I have always found them professional, responsive, they provide top service but above all they show personal care, which I find unique and extremely valuable. A big thank you to the team.
Dear Pantelis Evangelou, First, we hope you and your family are well and safe. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again! Best Regards, Oyster Properties Team We hope to see you again soon!
5/5
GoogleResponsive and helpful, thank you Kumar
Dear Vanessa Yeung It’s great to hear that you had a positive experience with our service, especially Kumar. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Best Regards, Oyster Properties Team
5/5
TrustpilotExcellent service, highly recommended
Excellent service - thank you everyone at Oyster Properties! The property which I have moved into is excellent, clean, well maintained making it a perfect rental homeThe communication flow is excellent, the team are very responsive I highly recommend Oyster PropertiesThank you
Thank you for your positive review, Mehul! We are pleased to hear that you are happy with the property and the communication flow from our team. We take pride in providing excellent service and are glad you are satisfied. Thank you for your kind words and your recommendation
5/5
FacebookI recomand to every one oyster agency . Is one of the best agencies. Gemma is one of the most key workers from there. She is really professional and so helpful and made the whole process more easier. I recommend with all the confidence oyster agency.🙃🙃
5/5
GoogleI have used Oyster for purchase, sales and rental many times in recent years, the last time in June 2018. The service offered has always been second to none with great customer care and advise provided at all stages. I would definitely reccomend you all to use them and call asking for Manesh, one of the most honest agebt I have met in a while.
Hi Salvatore, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
TrustpilotA trustworthy and reliable agent which…
A trustworthy and reliable agent which I would recommend
Thank you for your kind words! We truly appreciate your recommendation and are delighted to have been of assistance. If you ever need anything in the future, please don’t hesitate to reach out!
5/5
GoogleI have only ever had a 5 star service from Oyster. I cannot recommend them highly enough. As a landlord, the attention to detail is something that Oyster excels in. Follow ups are done without delays and their team are very good on the phone providing good answers and solutions to my complicated problems! Thank you Oyster..
Dear Nick Shah, First, we hope you and your family are well and safe. We are happy to hear you had a positive experience at Oyster Properties. We value your input and encourage you to let us know more details about your experience with us. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleExcellent service. Easy to approach. Would recommended friends & family to use their services. Thank you Manish
Hi Patel, We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleManesh dealt with the transaction in a highly professional manner. Although the completion took longer than expected (no fault of Manesh), he was diligent throughout the process, taking initiative to chase the vendor and solicitors' of both parties to resolve some complicated issues. Many thanks and look forward to working again with Manesh and the Oyster team.
Dear Atul Shah, First, we hope you and your family are well and safe. Thank you for sharing your experience regarding our service and taking the time to leave an excellent rating. We really appreciate your business. We will be sharing your feedback with our team. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from sellers, rated 4.9 out of 5 on average. For example, Vashti wrote: "I used Oyster to manage a property as I didn't live nearby and needed someone to help get it ready for sale. They were amazing and went above and beyond ..."
Yes. In The Trusted Agent 2026 awards: Oyster Properties, Arnos Grove won Platinum; Oyster Properties, Stanmore won Platinum.
