Leaders Arnold reviews

★★★★★ 5/5

Google

CJ was really helpful and knowledgeable about the type of house I'm looking for. Was nice to talk to a letting agent that isn't just trying to get you into any old house and is actually looking out for the best deal for you in the area you want!

Tara · 20 August 2024

★★★★★ 5/5

Google

I've viewed a couple of properties with Jamiel 1 with WhatsApp as I couldn't be there. Jamiel was so helpful and friendly, always contactable on WhatsApp replied quickly and got us into the house we wanted. We took the no deposit option which gave us more flexibility incase anything goes wrong. The tenancy insurance covered us for theft of property from the removals van! Something I've been worrying about. Brill service I would highly recommend.

Chelsea · 1 December 2019

★★★★★ 5/5

Google

James did a fantastic job today, very professional in his dealings thank you James is nice meeting you

Esther · 20 March 2025

★★★★★ 5/5

Google

Josh was good and professional in his job

Callista · 13 July 2025

★★★★★ 1/5

Google

Prepare yourselves for something really dreadful, just horrible. I'm a new international client of Leaders, living abroad who put holding money on a rental property in April 2021. Everything was going fine with Mr Jamiel Beckford... TBC

Rebecca · 31 May 2021

★★★★★ 5/5

Google

I would strongly recommend this agency for letting. They were so helpful and the agent Luke was really approachable and helped me in each steps. Thank you.

Arathy · 29 October 2022

★★★★★ 5/5

Google

Amazing estate agents helped me and my friend successfully get our new first home many thanks to Theo for his amazing work in achieving this outcome

Alana · 3 December 2022

★★★★★ 5/5

Google

We have been working with Leaders Nottingham for years now and they have always been a great letting agent and dealt in a professional manner. Thank you to all of the team, especially Callum for your continuous work ethic.

Jo · 31 October 2020

★★★★★ 5/5

Google

Tom Moult was the agent helping me through the rental of a room in Nottingham and made it super easy and quick to get through the process. Really appreciate the help and would recommend the estate agents to others!

Shiv · 1 October 2020

★★★★★ 5/5

Google

Rory and Klaudia were absolutely fantastic in helping me and my friend apply for our house, and got back to us very quickly and were very helpful, understanding and patient, and explained things to us very well.

Alex · 25 March 2021

★★★★★ 5/5

Google

Thanks to leaders mainly Connor and jamiel sort out my new property highly appreciate. Process was very hard but you done it for me 😍 …

RESHMA · 29 October 2022

★★★★★ 5/5

Google

Luke has been tremendously supportive throughout our accommodation search. He helped us find our house with minimal hassle. I would definitely recommend these agents to everyone!

Soundarya · 29 October 2022

★★★★★ 5/5

Google

I had a wonderful experience with my agent, Kulvinder. He was incredibly friendly and provided exceptional service throughout the process. He even waited for me to arrive when I was running a bit late. His professionalism and patience made the experience even more enjoyable.

Sanskruti · 9 October 2024

★★★★★ 5/5

Google

Leaders have always been kind, courteous and professional whenever I have had dealings with them. Alex is one particular lady that always stands out as being happy and friendly. It is a delight dealing with them, Thank you.

Kelly · 31 October 2020

★★★★★ 5/5

Google

I have had a hard and difficult process finding a house and then I met Cj who answered all the questions and queries which i was struggling with. He was incredibly helpful and respectful along the way and i will definitely be recommending him.

Jack · 2 October 2024

★★★★★ 5/5

Google

Giving a massive 5 stars to Jamiel at the Nottingham branch he has been amazing! Although we’re still on the hunt for a house for me he is doing all he can to make sure I find something I like & within my price range! So so friendly on the phone & if I miss his call he always leaves me a voice message to get back to him! Answers all my questions nothing is ever too much! If your wanting to rent/ buy a property & want someone friendly & really helpful.. he is your guy! 100%!PositiveResponsiveness, Quality, Professionalism

Al.94x · 27 December 2021

★★★★★ 5/5

Google

We are in the process of renting a flat for my son and Tre has been extremely helpful and professional. Communication has been excellent and Tre always answers any queries quickly and efficiently.

Karen · 29 October 2021

★★★★★ 5/5

Google

Absolutely lovely staff, kind, patient, supportive and helpful, always. We are so grateful and happy we had to work with suc an amazing team. We also had a present for the new moving in, we were really surprised, and grateful, of course. So nice to meet such beautiful people 💕 …

Gad · 13 August 2025

★★★★★ 5/5

Google

Jamiel was incredibly helpful and efficient, helping me to get things finalised quickly and satisfactorily. Very responsive and quick to address my queries, thank you!

Josh · 29 October 2022

★★★★★ 5/5

Google

Luke one of the agents there has gone above and beyond for me and my boyfriend, from finding us our first home to helping us make sure we get the keys, taking the stress off of us as we are expecting our first baby which has been a massive help. Would recommend him to anyone, and would just like to say a massive thankyou to him for everything he has done for us.

Paige · 29 October 2022

★★★★★ 1/5

Google

We've been told that our intended move in date will be 12th of August, then branch manager Connor said it will be earlier 6th of August, then apparently after tenants moved out landlord said property won't be ready until late August so a new date was changed to 31st of August, today I got a call to say it won't be ready until 9th of September, that's nearly another 1 month after the agreed move in date, which was originally scheduled for the 12th of August! Bare in mind that I will become homeless any minute as I supposed to move in earlier and that I am also pregnant, and they want me to move in to a property at 38 weeks prengnat and what if this will be postponed again?! Very unprofessional! I am absolutely shocked! If you don't call or email and chase them up it seems that you don't get a reply for days! Absolutely fed up with the entire situation and I can't believe that I will end up being homeless and pregnant! The level of stress just hit the roof!

Paulina · 29 October 2021

★★★★★ 1/5

Google

I have never been so shocked and humiliated by company before in my life. I am a real believer in customer service...but i also treat people as human beings. This company have offered a property to let but had failed miserably from the start..at the viewing the office junior was sent..he asked me to guide him to the property address..ok then he knew not were the keys were held..and wasn't sure what rooms were for rent..ok so I assisted him and decided I would still accept one of the rooms..bless him..ok so I now secure a down payment on the accommodation done...then told 1 day prior to moving in the prop was no longer available.....wow ok so a refund then....well..theses guys lied saying it was on its way..1 week later them told I had to fill a refund form in...really. you said it was on its way?...oh that lie...sorry..yea. send the form back and I will get your money sent back fast track..lol...oops that will take a week as it's not that simple...thats the boss telling me it's such a complex process i wouldn't understand..look these guys are a complete Muppet show..they have effectively robbed me as I can't trust my money will ever be refunded if they lie with impunity..stay away good people. No professionals here..

Vinny · 29 October 2021

★★★★★ 1/5

Google

This agent is not professional neither honest, they made me pay 155 pounds as a deposit over the phone, they called me that day when I requested a vewing while I wasnt in UK, they sent me pictures and a 3d for the apartment instead of a live video phone call. I told them i need to see how it looks now, they kept changing their words, on employer would say that the pictures are few months olds, another would say few weeks old, they kept telling me I have to pay deposit right now over the phone before even sending any documents, I was misinformed about the starting date for payment, plus I wasn't provided any documents I was instead rushed into paying the deposit over the phone, without even mentioning that is non-refundable. I didnt feel safe to continue so when I informed them about all these issues they refused to give me my money back and kept calling trying to sort things but they said nothing new. I never received my money back and I am now glad that even when I didnt receive money back that I didnt continue with this agency, I also had another incident with them the previous year, i should have listened to my doubts about this agent in the first place

Noha · 29 October 2021

★★★★★ 1/5

Google

I would not normally leave a negative review but the experience I have recieved has been so appauling that I have no choice as I would not ever want someone else to go through the same experience. I was a previous tenant through a rented property of Leaders and since leaving, the after service that I have received from this office has been appauling and unbareable. I have vacated the property so am therefore no longer in a tenancy and also no longer liable to pay Leaders my rent. However, they are chasing me for rent arrears consistently. They have been notifed by the owner of that property that he has a new tenant in the property now. I have spoken to head office who pass me back to the office, but the office (Nottingham Branch) dont help either. I have received emails threatening me with legal action if I do not pay, when I have proof that I am not liable for any costs and I have also had money taken from my bank fraudently which I have had to fight to get back. I have also had emails stating that someone from Leaders will attend the property so I am aware that the Landlord has had to change the locks, out of his own pocket, to ensure the safety of the new tenants. I have tried to stop Leaders from putting pressure on me when I am no longer a tenant of theirs but they dont want to do anything so therefore deserve a bad review.

Beth · 29 October 2021