Trusted Agent profile Β· Arnold

Leaders Arnold reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,301 reviews across 1 platform

42 Thackerays Lane,Woodthorpe, Nottingham, Arnold, NG5 4JD

Leaders's office in Arnold, at 42 Thackerays Lane, is rated 4.4 out of 5 across 1,301 reviews on 1 platform, including 1,301 Google reviews rated 4.4.

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4.4 / 5

1,301

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Google

I have had the most wonderful experience at the time I was searching for a house to rent. Right from the 1st call to the viewing & follow up, the highly efficient team at Leaders have been remarkably professional, with their patience in listening to my requirements and to their expert timely advice, I really appreciate their super service. My heartfelt thanks for CJ for the courteous viewing I had and the quick feedback on the progress.

Lalith Β· 22 October 2023

Agent replied Β· 26 August 2024

Dear Lalith Samarasekera Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

CJs been really helpful and really good at staying on top of things while we've been trying to rent a new house, the time he’s taken to help me find my perfect place that cross all my t’s and dots all my i’s has really been appreciated. He’s put leaders at the top of my list for letting agents.

Matthew Β· 2 October 2024

Agent replied Β· 23 October 2024

Dear Matthew Heath Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really professional and responsive. Tom is a friendly guy and made everything seem easy as compared to some agents I've had to deal with in the quest of finding a house to rent. I like the urgency put into it as things were not delayed. I'll surely recommend Leaders to anyone. πŸ‘ …

Ibrahim Β· 29 October 2020

Agent replied

Hi Ibrahim Oluwaseun Adedokun, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

As a client of Leaders, I have had an excellent experience, especially with Theo, who helped me clarify a number of questions I had. Presently, I have recommended to my friend that she seek out properties through them, since finding a suitable home in the present economic environment can be quite challenging, but leaders are able to understand our requirements and provide us with guidance on what is best suited to our needs. I would like to thank you for creating an enjoyable experience for me..!

DIMPLE Β· 31 July 2023

Agent replied Β· 29 October 2023

Dear Dimple Mr Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kully was very helpful, resourceful, professional and reliable. I was able to get a quick response and move on with my application. Great help

Ace Β· 29 January 2024

Agent replied Β· 26 August 2024

Dear Ace Jok6r Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent service, very friendly staff and good communication throughout the process. I would recommend the premier listing service. We had viewings booked the day the listing went live and sold after the first viewing. Highly recommended!!! Thank you Paul Unwin.

Justin Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Justin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jamiel is a fantastic and extra ordinary estate agent who helped us in Getty’s a home very quickly and his response was really really awesome and brilliant. Thanks a lot Leaders Estate Agents for helping me in getting the home.

Hari Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Hari, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Klaudia showed me round the property in both a light hearted and professional manner. I felt her knowledge of interiors and the market was second to none. Not only that, she went into detail about financial options, which is something me and wife have never been very skilled at. Thanks Leaders, and thanks Klaudia.

Alex Β· 4 May 2020

Agent replied

Hi Alex Weeks! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Nottingham

5/5

Google

I am very happy to have found a place without stress. Theo was very helpful and eager to help secure a place for my family and I. The location is very good. Theo really understood the brief. Thanks

Bimpe Β· 2 January 2023

Agent replied Β· 29 October 2023

Dear Bimpe Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing service from the team at Leaders when my Landlord advised property would be needed back. The team especially Michelle sorted a new home within days and kept me updated and supported throughout! Ive never had service from an estate agent like this! Would highly reccomend both Sherwood and Belper branches and Leaders to all!

Anth Β· 1 December 2019

Agent replied

Hi Anth, thank you so much for this great review about your experience with us. We are so happy to hear that the team were able to provide you with such amazing service when your Landlord advised they needed the property back. We're really glad that Michelle and the team were able to help you find a new property as appreciate that moving can be quite a stressful time. We will pass your comments onto the teams and if there is anything we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders

5/5

Google

I would rate this agent in the highest esteme. They in particular Tayo and Phillipa are a great example of professionals. Keeps you informed at every stage and always willing to help with a smile. Great team, glad i had the opportunity to meet these individuals,and would recommend them any day. Keep up the good work guys. Novlette Lewis.

Novlette Β· 1 December 2016

Agent replied

Hi Novlette, many thanks for your feedback. We are delighted you are happy with the service and would recommend us.

5/5

Google

Josh was an exceptional professional who was welcoming and provided the information I required.

Joseph Β· 27 July 2024

Agent replied Β· 26 August 2024

Dear Joseph Straw Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

I hate to leave this review but unfortunately I had a bad experience here. The team was very uncoordinated and didn’t communicate well. They told us we could pay our rent 6 months in advance, so we did but they told us after we sent the money that we cannot pick up the keys an hour before we were about to leave.If we didn’t have a plan B we could have been homeless. Had to wait over a week for our money back. They also didn’t respond to emails in a timely fashion and wasn’t much help with questions we had. Also had no help when it came to organising our gas + electric.

Natasha Β· 1 July 2023

Agent replied Β· 29 October 2023

Dear Natasha Mallinson, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

I found the process of renting a property superb and very quick. Rory was brilliant, very friendly, professional and extremely efficient. I phoned up to enquire about a property first thing in the morning and by lunch it was mine! You can't get much better than that. Well done Rory

PAUL Β· 12 April 2021

Agent replied

Dear Paul Brooke, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Nottingham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Thank you, for the great team from Connor who initiated our query in our lookout for a suitable property to be rented and CJ who coordinated our viewing and application to Jamiel in finalizing the references and everybody at Leaders who tirelessly contributed in ensuring a smooth transition in to our new rented home. It was a pleasant and delightful experience, we wish the entire team all the very best. From Semege & family

Sepalika Β· 30 November 2023

Agent replied Β· 26 August 2024

Dear Sepalika Karunathilake Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Luke was professional and gave excellent service to secure a great property rental. I would recommend dealing with Luke to all customers who want to receive a great service and knowledge of the rental process, with a friendly approach.

KEVIN Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Kevin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The Leaders service was very good. A Special thanks to Luke and Tre for their wonderful support for renting the house and smooth execution of the contract. They were very helpful. We are very fortunate to find the Leaders.

Aruna Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Aruna, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great services. Contact you almost immediately after enquiry and are super friendly and helpful. I had the pleasure of working with Jameil throughout my process finding accommodation with a short turn around and Jameil was nothing but helpful and understanding, ensuring I was well informed and happy with every step of the process. I loved the efficiency and work ethic both Jameil and Ellie displayed by having prompt, short responses on whatsapp outside of work hours. Only letting agent who makes you feel like they want the best outcome for you and not just a source of income.

Nibs Β· 30 July 2021

5/5

Google

Great professional team. Klaudia and Tom were brilliant. But a massive thank you to Alex! She kept myself and my partner inform of the process what we needed to do and what happens next. She went above and beyond even offering to stay late. Can’t thank her and her team enough.

Floyd Β· 31 October 2020

Agent replied

Hi Floyd Van Dongen, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nottingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

My husband and I had a great experience with Leaders property agents. Josh - one of the viewing agents who showed us the property at Nottingham- was very professional, confident and swift in his work. He answered all our questions, talked to us nicely (and turns out we all from the same Uni. Extra points for that). Would highly recommend.

Dr Β· 12 August 2024

Agent replied Β· 26 August 2024

Dear Dr. Shivani Singh Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Google

On completion day, I was met with a barrage of issues that Leaders should have been prepared for and resolved. The most frustrating of these was their inability to hold spare keys for the property. They will conveniently say that they don't have to legally to cover thier inadequacy in managing their vendor. This basic oversight meant that I was unable to access my new home on time and had to scramble to locate the keys from the previous owner. Additionally, Leaders failed to ensure that their clients complied with the law. As per the legal requirements, the previous owners should have vacated the property by the time completion took place. However, this was not the case, and I was left in a difficult situation, dealing with the previous occupants who refused to leave the property. If you're buying through Leaders, I recommend you don't!

A Β· 1 June 2023

Agent replied Β· 29 October 2023

Dear A Baraka, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Lauren Surgery has been amazing. She was knowledgeable and pleasant.

Haider Β· 13 October 2025

5/5

Google

I made an impromptu visit to the Leaders office this morning, where I was ably assisted by Theo. I appreciated his professional yet friendly manner, and the help he provided to resolve an outstanding matter. Thank you Theo.

Helen Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Helen, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recently have been looking at moving out the family home. Luke made the experience easy and fun, was super helpful and so easy to talk too. Hard to meet generally nice people. 10/10 would recommend them 😁 …

Luke Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Luke , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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