5/5
Just completed on my sale today , ,the office staff were very professional and very welcoming , I was kept up to date by sheryl at all times ,would definitely use again and highly recommended π
Trusted Agent profile Β· Arnold
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1,870 reviews across 3 platforms
26 High Street, Arnold, NG5 7DZ
HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,870 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.
1,041
Reviews on Google
This office
137
Reviews on Facebook
This office
692
Reviews on Trustpilot
This office
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
5/5
Just completed on my sale today , ,the office staff were very professional and very welcoming , I was kept up to date by sheryl at all times ,would definitely use again and highly recommended π
5/5
Very good experienceβ¦
Although our move hasnβt been successful yet the West Bridgford team is very efficient and friendly in response and advice. My experience viewing the properties with Josh S has been great. He was very helpful and professional and give us enough time and space during viewing without rush. He was exceptionally helpful compared to my previous experience with other agents.
Thank you for the review!
5/5
I had a wonderful experience dealingβ¦
I had a wonderful experience dealing with the team at Golden Copley. Jamie and very one at the office has been brilliant. Supported my on- boarding and made it stress free and enjoyable process. Thank you all !S.Sanneh. Mapperley
Thank you so much!
5/5
Recently bought and sold though Holden Copley and could not fault their professionalism. They were always very helpful and kept us well up to date with the process. A special thank you to Melissa Denton who was assigned to us and helped us though every step of the way from start to finish.
5/5
What a refreshing change to receive a top class service from this fantastic company and the lovely Melissa in sales Progression. Thank you so much
Thank you Raj!
5/5
Melissa has been really quick toβ¦
Melissa has been really quick to respond to my emails which is reassuring when going through the process of buying and selling. She is doing her best for us to try and get the sale through - our buyer's solicitor seems to be a nightmare!!!
5/5
I met Josh from Holden Copley in aβ¦
I met Josh from Holden Copley in a house viewing and was impressed by his professionalism. He was patient, helpful and well prepared with all the information ready in hand when we met. This makes the process super efficient. Definitely an enjoyable experience with Josh and Holden Copley.
Thank you for your wonderful feedback! We're delighted to hear that Josh provided excellent service, making the house viewing process efficient and enjoyable.
5/5
Holden copley took over my property and were very helpful throughout my tenancy and even supportive after moving out. My property manager Millie especially went out of her way to help during our tenancy with any issues and after our tenancy with a reference for our new property :)
Thank you for your kind words! We're thrilled to hear about your positive experience with us and Millie. We strive to provide excellent service throughout every step of the tenancy process and beyond. If you ever need assistance in the future, don't hesitate to reach out.
5/5
Excellent company to deal with throughout the whole house selling process. A member of their competent team was always there when needed and did their utmost to ensure a quick answer to any questions and concerns. Highly recommended! Thank you HC.
Hi James, thank you so much for the recommendation!
5/5
We have had the best experience withβ¦
We have had the best experience with Holden Copley. Our home move has been pretty bumpy and the staff as Holden Copley couldn't do enough for us. We mainly had contact with Esther and Josie at the Long Eaton office and they both have been unbelievably helpful with everything.
Thank you Daniel for the review!
5/5
We have just completed on our sale in West Bridgford and I have been very impressed by all the staff at Holden Copley they have been attentive and worked hard to get this sale through in a difficult market, with some challenging issues which were none of their making but part of the natural chain. Well done to you all, and many thanks.
Thank you for taking the time to review your experience, very much appreciated.
5/5
Holden Copley have been the easiest estate agent that we have dealt with from our experience of viewing several properties. Once we had an offer accepted, our sales progressor, Josie, has been fantastic. She has kept me up to date and communicated frequently. She worked very hard to get our chain/sale to complete when there were a few obstacles! Thank you again Josie
Thank you for taking the time to review your experience, very much appreciated.
5/5
I was dealing with the sale of my deceased mothers property and met with Matt copley who was very professional but also very understanding. I also met Lauren, the photographer, who was very pleasant and helpful. In progressing the sale I have had dealings with sadie, Lydia and more recently with Sheryl. Everyone has been extremely helpful and approachable and kept me informed throughout the process. I would not hesitate to recommnd Holden and Copley to anyone and woud happily use them agai in the future.
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
Just completed the sale of our house with Holden Copley. Took 13 months (through no fault of theirs), but throughout this long process we were always kept well informed and whichever of the many staff we had communications with over this time we were always dealt with in a very professional manner. It's not hard to see why they appear to have the majority of the 'for sale' boards around the area. Would certainly use them again (but hopefully not too soon !) :-)
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
Lottie and the rest of the team in the Arnold office have provided a amazing service in both the sale of my house and with purchasing our new one. Excellent communication right from the outset, keeping me up to date with every stage of the process and prompt responses to my numerous emails! Such lovely photos taken of the house and the 3d tour is amazing - it definitely helped us have a really good virtual viewing of the house we're going to buy before actually going to visit. The added bonus is that we can keep taking a look at the new house without having to go in person! Our house was on the market for less than a week before it had sold and Holden Copley handled all of the visits for us which we really appreciated. The process is going so much smoother than when we last brought a house. Would absolutely recommend.
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
Excellent service. After moving from another estate agent who we had been with for 4 weeks with no offers made, HoldenCopley sold our house within 2 weeks of them taking our property on. I want to say a special thank you to the young lady photographer, unfortunately I cannot remember her name, as she has been brilliant. The photographs she did were of a lot better standard to the previous agent's and she also did our open day and was extremely professional and brilliant with the potential buyers. Generally the communication with the agent has been great with regular updates and they were also quick to get the file sale board up outside the house (another thing the previous agent took a long time to get done). Overall I would thoroughly recommend them as an agent. Thank you for all your work!
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
Me and my partner recently sold and purchased a property with Holden Copley. We couldnβt recommend them enough, itβs really no wonder they have won best Estate agent awards. They have been fantastic at communicating in every aspect of the sale and purchase and have consistently had a no problem approach and dealt with any queries and concerns in a timely manner. All the staff that we have had contact with have treated us so well and made it clear they really value their customers and will go out of their way to do anything possible to help. We Are close to the end of our purchase and sale with Holden but on behalf of Andy and I we just wanted to say a massive thank you for making this stressful process as smooth as you possibly could. We will definitely be choosing you again in the future.
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
5/5
Very proactive with keeping me updated. Quick responses.
Hi Serena, thank you so much!
5/5
Baileigh showed me round the propertyβ¦
Baileigh showed me round the property originally. She was very professional, knowledgeable and friendly. My offer was accepted for the house, and Baileigh once more guided me through the viewing prior to completion. Again she was very helpful. It has been a very easy experience buying a property through Holden CopleyThank youMax
Thank you for your wonderful review! We're delighted to hear about your positive experience with Baileigh. We're glad she could assist you professionally and guide you seamlessly through the entire process. If you ever need further assistance or have any questions, feel free to reach out.
5/5
We are so grateful to meet Baileighβ¦
We are so grateful to meet Baileigh Wood from Long Eaton branch, she has the patience to answer all our our questions. Sheβs helping us to follow up and feedback so quickly. We really appreciate for her professional assist. =) compared to other agent we have met before, so far she is the best one we had ever met.
Thank you for the review!
4/5
Impressed.
Chloe was very helpful, professional and efficient, she made the process easy.
Thank you Kim
5/5
We completed our house sale and move a couple of weeks ago. Really pleased with the very professional service we received from the team at Holden Copley, throughout. Special mention goes to Lianna for her helpful, cheery manner, in navigating us through the process, chasing up our and our buyers solicitors and making sure we were updated on what was happening at each stage. Very many thanks again.π
Hi Hope, it has been great working with you. Thank you for the lovely review!
5/5
We have used Holden & Copley to but twoβ¦
We have used Holden & Copley to but two of our houses and now we also use them as our Letting Agent. They have always been fantastic, so friendly and super professional. I would highly recommend for lettings and sales.
Thank you for the review and the business! :)
5/5
Great agent
We have started renting a place in Nottingham in March and have been taken great care of by Kerry Sharpe. Whenever there was an issue, we were always helped as soon and well as possible. Thank you Kerry, this has not gone unnoticed!! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.