Trusted Agent profile · Arnold
★★★★★
1,872 reviews across 3 platforms
26 High Street, Arnold, NG5 7DZ
Part of HoldenCopley, see every office.
HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,872 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.
1,041
Reviews on Google
This office
137
Reviews on Facebook
This office
694
Reviews on Trustpilot
This office
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
5/5
TrustpilotSuper helpful and friendly staff!
Currently going through the buying process and as a first-time buyer, things can be pretty complicated! Daniel at the Mapperley branch has been such a great a great help in assisting me with all my documentation. Thank you so much!
Thank you Jaz, we really appreciate it!
5/5
GoogleI have had the pleasure of dealing with Millie Hastings at HC. To say that she is amazing would be an understatement. She dealt with matters expeditiously and professionally. Her first class assistance was invaluable for which I will forever be grateful. Romana London
Hi Romana, that is great to hear! Thank you very much.
5/5
TrustpilotIt has been a very good experiencece…
It has been a very good experience dealing with holdencopley the lady Ella Simpson who was looking after me kept me informed every step of the way and was available at all times to answer any questions I had . Very professional company I would highly recommend them .
Thank you for your positive feedback! We're delighted to hear that your experience with Ella and HoldenCopley was very good. We strive to provide excellent service, and we're thrilled that Ella kept you informed and was readily available for your questions. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out.
5/5
TrustpilotA very smooth and efficient service
A very smooth and efficient service. My thanks to Jordan, Melissa and the team.
5/5
TrustpilotPurchase of flat
Holden and Copley have been very professional throughout the whole process. I have dealt with a lady called Karen Eccles who has gone above and beyond to help purchase our flat. A very kind and supportive person.
That is great to hear, thank you for the fantastic feedback!
5/5
FacebookWe would like to say a big Thank You to Steve, Matt & team at Holden Copley. 10/10 service from start to finish. You really did go the extra mile for us & we would not have moved if it wasn't for all your hard work & determination.We will definitely use you in the future & recommend to all our friends & family.From Dawn & Brian Wilks
5/5
TrustpilotFirst time buying a home
First time buying a home, and Holden Copley have been very helpful and smooth through out the process. Very professional and members of staff polite. Communication brilliant. I would recommend this company due to their brilliant customer service.
Hi Jazz, that is great to hear! Thank you
5/5
TrustpilotHolden copley in general have been great …
Holden copley in general have been great but Lianna Vocaturo has been amazing she was always available on email replied quickly and we can safely say we now are buying our dream home and it wouldn't of happened without her
3/5
GoogleGreat communication and really helpful to begin with, great service and speedy. However could have definitely been more helpful when it came to our landlord deciding to remarket. They knew at this point that we have served notice on our current place, with only a week to go, we were left in a position that could have ended us homeless. Thankfully leaders supported us in finding a new house to rent.
Thank you for taking the time out to review your experience. I appreciate you taking my call and for me to get a better understanding of your views. I appreciate it was frustrating that the landlord wanted to cancel the application once information was disclosed by you that was omitted at the start. The decision was unfortunately out of our hands. I’m really glad you found a new property and we wish you all the best for the future. HC
5/5
TrustpilotProperty sold quickly
Property sold quickly , staff pleasant, easy process.
5/5
GoogleHolden Copley have been amazing from start to finish. Not only did they work tirelessly to sell our property but they found us our absolute dream house. Thay have been professional and courteous throughout and I'd like to give special mention to Sheryl the sales progresser who has managed the sale to completion seamlessly whilst keeping me sane! Thank you Holden Copley.
5/5
GoogleHolden Copley did a great job of making our move go as smooth as it possibly could have gone. Special thanks to Emma. Thomas and Anita Young.
Thank you for your lovely feedback, we wish you all the best in the future! H.C
5/5
GoogleFantastic service from everyone at Holden Copley, especially working with Nicola. She has made the whole process fun and easy and would recommend Holden Copley to anyone
Thank you so much for taking the time out of your day to leave us a lovely review, we wish you all the best in the future!
5/5
GoogleAn excellent estate agent. I have used their services for both selling a property and rental property management. Both teams are extremely talented and responsive to fast service turn arounds. Communication is excellent and overall they have efficiently attained buyers and tenants for my property.
Hi Carl, thank you for your glowing review! We're delighted to have assisted you with both selling and rental property management. It's wonderful to hear that our teams' responsiveness made the process efficient for you. We appreciate your trust and look forward to future opportunities to serve you. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing us!
5/5
TrustpilotHad a viewing with Nico from the…
Had a viewing with Nico from the Mapperley office and would like to say he was a very pleasant young man, answered any questions appropriately and is a credit to your company and your services.
Thank you Mr Leyland!
5/5
TrustpilotExcellent estate agents
Excellent estate agents, very professional, knowledgeable and friendly .Lottie and her Colleagues at Arnold branch were brilliant , as was Josie our sales progression person, extremely patient and very helpful .Would highly recommend this estate agents .
Thank you for the great review!
5/5
TrustpilotProfessional friendly service
We were assigned to Brooke, who has been absolutely brilliant. She kept us up to date and fed back to us constantly. Very professional, helpful and friendly. We have now sold out property and we hope whoever we are assigned to in the next stages is as helpful! We feel confident. Don’t hesitate to use H&C to sell your property.
5/5
GoogleI've been renting out properties for nearly 40 years and have dealt with management agents both good and bad. Not one has been perfect but that's life. But Holden Copley has to be the best I have ever dealt with, by far. Special praise for Nicole and Luke who often go far beyond the call of duty. Try them...you won't be disappointed.
Thank you so much for your business and for a great review!
5/5
GoogleWe have just brought a house from holden copley and Melissa and guided us through our journey of buying a house, would definitely recommend as she has provided lovely service
Thank you so much for the feedback!
5/5
TrustpilotAn excellent team
Lexy and the whole lettings team are extremely friendly, reliable and helpful. They make life easy for me as a Landlord. I trust that they have everything under control and they maintain a good relationship with my tenants. I would highly recommend their services.
Hello, we are really pleased to hear that! Thank you
5/5
TrustpilotI have had the pleasure of dealing with…
I have had the pleasure of dealing with Millie Hastings at HC. To say that she is amazing would be an understatement. She dealt with matters expeditiously and professionally. Her first class assistance was invaluable for which I will forever be grateful.RomanaLondon
Hi Romana, that is great to hear! Thank you
5/5
TrustpilotI always have a great experience with…
I always have a great experience with Holden and Copley and a special mention to Jasmine….literally goes above and beyond every time and I find it so easy dealing with her. Wish they was all like her 😊
5/5
TrustpilotPositive Experience
I've only arranged one viewing with Holden Copley but we had a very positive experience. Baileigh showed us round the property, she was very knowledgeable and honest with us which we really appreciated. I will definitely consider more viewings with HC in the future!
That is great to hear, thank you for sharing.
4/5
TrustpilotMy experience was generally very…
My experience was generally very positive with HoldenCopley. My only issue was sometimes there were multiple people responding to my emails, so I was unsure who I should email questions to. They sold my house in the end, so they get a recommendation from me.
Thank you for your feedback, we really appreciate it. We apologise for any confusion regarding email responses, but I am glad we still receive a recommendation from yourself.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.
