Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHoldenCopley Chloe Thorne-Mills top Negotiator there.
If you renting your house out, you tell her what you want ie. Long term tenant for 10 years, tenant for 3 years, family, older couple bungalow etc. And she goes finds u the best people for u & your property.
Get her to know u & your wants, & it sinks in with her.
Same with the tenants, she knows what they want & finds them the best property & best Landlord for them.
You want someone in, in 4 weeks, she'll sort it. You'd like them in, in 2 weeks, she will do her best & negotiate for u. Many Letting Agents work just for Landlord. Many biase on side of tenant. Chloe will go what's best for both of u. Happy tenant = Happy Landlord = Happy tenant.
Mick · 4 May 2023
Agent replied · 1 October 2023
Thank you Mick, very much appreciated.
★★★★★ 5/5
FacebookI had a truly exceptional experience with (Holden Copley) while searching for a house to let. From the start, I felt supported and well taken care of. A special thank you to the wonderful lady ( Kerry Sharpe) who assisted me, she went above and beyond to assist me. I’m incredibly grateful for the personal attention and professionalism shown throughout the process. Highly recommend this agency to anyone looking for a home!
Peter · 24 May 2025
★★★★★ 5/5
TrustpilotGreat service kept me well informed to…
Great service kept me well informed to the progress of the sale
Michael · 6 October 2026
★★★★★ 5/5
TrustpilotA smooth selling process
From start to finish, the team at Holden Copley Hucknall were helpful, supportive and made our first house sale as seamless as they could.A special thanks to Sarah and Lianna for their help!Olivia & Adam
Olivia · 17 December 2024
★★★★★ 5/5
GoogleCurrently in the purchasing process with Holden Copley, following a number of viewings with properties on their books. All dealt with very promptly and professionally. Esta has been so helpful and a delight to work with. Highly recommended.
Glenys · 1 October 2022
Agent replied · 1 October 2023
Hi Glenys, thank you so much for the glowing recommendation!
★★★★★ 5/5
TrustpilotSelling with holden coply
Used the hucknall branch for our sale, from the first person that measured up to to the sales team they were very efficient. Everybody knew their role and guided you to the next step...we were assigned sheryl for our personal go to lady, who was lovely and totally knows what's happening...thankyou .. will recommend holden copley fir your estate agency..
Mrs · 27 July 2024
Agent replied · 24 August 2024
Thank you for your fantastic review! We're delighted to hear that the Hucknall team, especially Sheryl, provided such efficient and knowledgeable support throughout your sale. Your recommendation is greatly appreciated!
★★★★★ 5/5
GoogleBest Estate agents by far for letting, buying and selling great team.
Darren · 14 February 2026
Agent replied · 14 April 2026
Thank you Darren!
★★★★★ 5/5
GoogleHonestly couldn’t rate these guys more highly. Professional, attentive and so supportive through the whole process. I would recommend them to anyone buying or selling a house. Particular shout out to Yasmin and Jack on the selling team and Karen on the sales progression team!
Jon · 1 October 2021
Agent replied · 1 October 2023
Hi both, we love to hear this! Thank you so much for a great review and we are really pleased you were happy with our service and our fantastic staff!
★★★★★ 5/5
TrustpilotExcellent to work with
I worked with Holden Copley on the purchase of a property in Beeston. It was a complicated purchase with numerous conveyancing issues for both me and the vendors to overcome. It is fair to say without the tenacity of Holden Copley I doubt the purchase would have been possible. I would particularly like to thank Lianna Vocaturo - she worked so hard to make this purchase happen - notwithstanding lockdown, Christmas/ NY etc - she kept on pushing away at all parties until we got done. I look forward to working with Holden Copley and Lianna on more transactions. Thank you.
K · 19 February 2021
★★★★★ 5/5
TrustpilotI viewed a property and Nico was really…
I viewed a property and Nico was really polite, professional, helpful and made the experience really easy and enjoyable.
Je · 9 March 2024
Agent replied · 24 August 2024
Thank you for the review!
★★★★★ 5/5
Googlethank you to Nicholas for being so polite helpful , smilie and taking all his time to show me the property .
very professional indeed
thank you
Jonida
Jonida · 2 August 2023
Agent replied · 1 October 2023
Hi Jonida, thank you for the great feedback!
★★★★★ 5/5
GoogleLianna was so helpful and cheerful throughout the process. I would definitely use HoldenCopley again. Thank you very much
Caroline · 29 February 2024
Agent replied · 27 August 2024
Hi Caroline, thank you so much for the great feedback.
★★★★★ 5/5
GoogleMillie and Lili are simply fantastic. Luke has been a god-send; patient and supportive. Amazing firm and amazing people.
Ajai · 29 February 2024
Agent replied · 27 August 2024
Thank you for the great feedback!
★★★★★ 5/5
GoogleThank you so much Holden Copley “George” was really really polite and informative about the properties we went to view today.
Really recommend “Holden Copley”
Ghulam · 15 October 2023
Agent replied · 29 October 2023
Hi Ghulum, that is great to hear! Thank you
★★★★★ 4/5
GoogleIt was a tough start , hence 4 stars , but once Darbi and her team got on the sale it went very well . The girls at the Hucknall office are lovely and always available when needed .I would use them again if they had properties in Derbyshire. So we'll done Darbi , Sarah, and the other ladies in the office and use this estate agent with confidence.
Adie · 1 October 2022
★★★★★ 5/5
TrustpilotExcellent Service!!!
I used Holden Copley to sell my property and they were so professional and achieved a great sale price, which other agents didn't think was possible.Once sale was agreed, we dealt with Melissa, who's customer service is second to none... she always got back to us and kept us updated..Chasing our buyers and solicitors to progress things quicker. Would definitely recommend.
Donovan · 22 June 2023
★★★★★ 5/5
TrustpilotWe have good experience with Holden…
We have good experience with Holden Copley especially with Laura. She forwarded all the things fast as she can. Her guidance, time to time information was helped us a lot.
Arya · 27 May 2026
★★★★★ 4/5
TrustpilotPleasant, efficient service.
Lianna was very helpful when we recently sold our mother's house. Despite the first sale falling through due to the disastrous mortgage rise, and the added complication that we all live in London, Lianna always kept us informed by email and phone. She also arranged things that were impossible for us to do, like the final meter readings on completion day.
Janice · 21 June 2023
★★★★★ 5/5
TrustpilotThe sellers chose the right agent
Holden Copley can be proud of their staff. Buying our house from them was fraught with hiccups, not of their own making, and they bent over backwards to help. Melissa (Arnold Nottingham branch) was always available. That is much appreciated when you’re waiting, and full of empathy and professionalism. She kept us from pulling out with her sensible and considerate approach.
Ayari · 21 June 2023
★★★★★ 5/5
TrustpilotHelpful with our purchase
Josie helped me and my partner purchase our first home and she was extremely helpful and informative. We had a couple of issues our end but she was understandable and patient with us to get the issue sorted and now we have a home to call our own and we couldn't be happier!
Jordan · 28 October 2024
Agent replied · 23 November 2024
Thank you Jordan!
★★★★★ 5/5
Facebook100% would recommend. We used them to move in Nov 2019. Unfortunately it didn’t work out so we used again. Fantastic professional service from start to finish, from sales particulars, photos, 3D. Sold in 2 weeks last time. This time it took 2 days. A special thank you to Cheryl for all your help and for keeping me sane! We have had to deal with another estate agent to buy our new house and their review unfortunately won’t be positive at all!!! Thanks Holdens. You’re the best!!! 😊😊😊
Vicky · 13 November 2020
★★★★★ 5/5
FacebookAmazing estate agent! We have just sold our home and purchased our new home through HoldenCopley and couldn’t recommend them enough.
Everything has been dealt with so swiftly throughout the process, from selling my house in just 4 days and having 27 viewings lined up for me in this time. I want to say a massive thank you to Georgia Argyle my sales progressor who made sure everything ran smoothly from start to finish with both sale and purchase, any little problems she was at the end of the phone.
I also dealt with the Sales Manager Lottie at the beginning who was very efficient and always happy to help!
Craig · 12 November 2020
★★★★★ 5/5
TrustpilotGreat
Daniel was great: answered all my questions about the property and the house buying process. Very friendly, professional and honest.
Michael · 23 January 2024
Agent replied · 30 March 2024
Hi Michael, that is great to hear! Thank you
★★★★★ 1/5
GoogleI sold my house with holden copley (HC), and there were many issues throughout the process which has caused this negative review.
Firstly, there were many issues in HC showing people around my property. This includes HC staff not setting my alarm when leaving the property despite being told to do so.
They also "forgot" to open the garage for viewers to view my garage on several occasions.
There was a time which my fuse was tripped during a viewing, i was not informed of this. HC staff just left my property without calling me.
Once an offer was accepted, HC staff were informed of a time and date of a survey however they did not tell me that they had given access to my property and simply let the surveyor in my property without notice.
It was at this point that HC felt that they should compensate me. However what happened after, triggered this review. I call to ask for an update on the completion of the sale of my property. HC staff just simply tell me that they are too busy today and are dealing with 27 completions. If you are "too busy" why take on more business than you can manage?
In actual fact i am getting more updates on the completion of my property from the seller's estate agents than my own!
A · 1 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.