Trusted Agent profile · Arnold

HoldenCopley Nottingham reviews in Arnold

★★★★★ Excellent

1,872 reviews across 3 platforms

26 High Street, Arnold, NG5 7DZ

HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,872 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.

Google logo

4.7 / 5

1,041

Reviews on Google

This office

Facebook logo

4.6 / 5

139

Reviews on Facebook

This office

Trustpilot logo

692

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Arnold office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very good experience

Very good experience ! Josie Plester is fab

Anja · 11 November 2024

Agent replied · 23 November 2024

Thank you Anja!

1/5

Trustpilot

Awful service

Do not allow them to do accompanied viewings if you want to sell your property !!! We’ve tried on a number of occasions to view various properties where they are doing the viewings and there is no flexibility for people that work full time. I would hate to think I could be losing out on a sale because I had paid them to show potential buyers around my property!! Awful service

Alison · 15 February 2024

Agent replied · 30 March 2024

Hi Alison, I apologise for any inconvenience you've experienced regarding the viewings. We understand it can be challenging, and we want to assist you as best as we can. Could you please email me at helen@holdencopley.co.uk with more details? I'll investigate the situation and work towards finding a solution that meets your needs. Thank you for bringing this to our attention.

5/5

Trustpilot

Millie is Brilliant

Millie has been fantastic with my unconventional rental. I would highly recommend Millie and Holden Copley.

Andy · 25 June 2024

Agent replied · 24 August 2024

Hi Andy, that is great to hear. Thank you

4/5

Google

The initial contact was friendly and efficient and allowed us time to arrange what we wanted to do before we proceeded with the sale. We found it slightly confusing when we were passed from the Long Eaton office to Arnold who continued to press us to put the house on the market. When we were ready to do so things progressed smoothly with the Long Eaton office staff being as helpful as possible. The sale was completed in 3 months.

Joyce · 3 July 2023

Agent replied · 1 October 2023

Hi Joyce, thank you for the 4* and the review. We will take your comments on board. Much appreciated!

5/5

Google

We have been super impressed with the service at Holden Copley, and have felt particularly supported by Leah - not sure we would have secured the house we loved without her! She listened to our situation, and kindly mediated between us and the vendor, and I really believe she made such a difference for us by taking the time to support our offer. Her clear communication and compassionate approach has been very reassuring to us as first-time buyers! Thank you 😊

Tierney · 3 July 2023

Agent replied · 1 October 2023

Hi Tierney, thank you so much for your kind words and glowing review of our service at HoldenCopley! We are absolutely delighted to hear that you had such a positive experience, and we appreciate you taking the time to share your feedback with us.

5/5

Google

I have recently put my house on the market and agreed a sale using Holden Copley. They were very quick to respond from valuation all the way through to confirming acceptance of the offer that had been put forward. Would definitely recommend them to others and use again in the future. Their 360 degree imagery was great and makes them stand out from others in the market. Jack was very helpful throughout and has been responsive when I have asked questions about next steps. This is the first time I have sold a house and he has assured me no questions are stupid. We still have to find a house to buy - so fingers crossed the right house comes along now!PositiveResponsiveness, Professionalism

Becky · 28 August 2021

5/5

Google

I have recently completed purchasing a property with the help from Melissa at Holden Copley Arnold. The service I received has been amazing, the whole process has been fast and stress free. Melissa was always really helpful and attentive through the process. As a first time buyer I had little knowledge of the process of purchasing a property. Whenever I had questions Melissa would respond back professionally and quickly. I will definitely use Holden Copley in the future. I would highly recommend using Holden Copley for anyone who is looking to purchase a property.PositiveResponsiveness, Quality, Professionalism, Value

Naome · 28 August 2021

5/5

Trustpilot

Lianna has been amazing with us buying…

Lianna has been amazing with us buying our first house. She has answered our 1000 questions when we’ve been stressing. Couldn’t ask her better!!

Abbie · 16 January 2024

Agent replied · 30 March 2024

We really appreciate it, thank you!

5/5

Google

We have just sold our house with Holden Copley and it's been a seamless 6 months of dealing with many of their employees, from the valuation to the photography to the sales negotiation to sales progression, everyone has been great and so helpful. Georgia especially has always been on the ball with updates and answered any questions promptly over the past couple months. I wouldn't hesitate to recommend Holden Copley to anyone.

Brittany · 1 October 2022

5/5

Trustpilot

Thanks to Melissa dealing with all my…

Thanks to Melissa dealing with all my issues straight away

Peter · 27 September 2024

Agent replied · 24 August 2024

Thank you Peter

4/5

Google

A challenging sale with the current market, 4 buyers pulled out through collapsing chains! got there in the end! Marketing is fantastic, photos, video tours and the package they promote. Also able to speak to the directors when i needed reassurance on my sale which was pleasing.

Lee · 1 October 2021

Agent replied · 1 October 2023

Hi Lee, we are glad we got there and that you were pleased with our services. Thank you for leaving us a great review. All the best, HC

3/5

Trustpilot

Mixed bag - good and bad

Had a recent experience with HC marketing and managing my house sale. The experience was a real mixed bag. House details and photos excellent with a professional virtual tour.Accompanied viewings also good in the main but with a few issues along the way. Comms were average as they do not assign you a single sales advisor, every time you call in you end up speaking to a different person so there is little continuity. Some of the business decisions taken by the staff were poor and my house sale which fell through could have been avoided. They could have got me more money for the property than they did. Some of my phone calls were not returned.

Karen · 15 July 2021

5/5

Google

just sold a property through HoldenCopley Very efficient staff always friendly and polite and always kept me informed what was happening would highly recommend

Pete · 11 November 2025

Agent replied · 11 October 2026

Thank you Pete, congratulations on the sale!

5/5

Trustpilot

Very helpful Nick with all information…

Very helpful Nick with all information about the house and extra information about area. Thank you Nick

Vicente · 21 May 2024

Agent replied · 24 August 2024

That's great to hear, thank you.

5/5

Google

My experience of working with HoldenCopley to sell a home has been really positive. We couldn't have wished for more knowledgeable support and effort in marketing the property, right from the agent who came to do the initial valuation through to working with Esta on the sale. She has been proactive in her communications and has a calm, cool manner that gave me great confidence and enabled me to feel comfortable that everything was heading in the right direction. Thank you to all the team.

Trish · 3 June 2023

Agent replied · 1 October 2023

Hi Trish, thank you so much for taking the time to leave us such a wonderful Google review! We truly appreciate your kind words and are delighted to hear about your positive experience with our estate agency.

5/5

Trustpilot

Absolutely fantastic company,my partner…

Absolutely fantastic company,my partner recently bought a property (Nottingham branch)very professional , friendly and fantastic communication, the process was very smooth from start to finish and they kept us in the loop every step of the way! Would highly recommend this company , very happy and a great outcome well done Holden Copley 😊👌

Tammy · 15 November 2024

Agent replied · 23 November 2024

Thank you for a great review and recommendation Tammy!

5/5

Google

Moved into my first home in the UK and I believe holden copley couldn’t have done a better job at it. Very responsive and extremely helpful. I was dealt with Chloe and she’s one of the best agents.

Shayan · 5 November 2022

Agent replied · 1 October 2023

Hi Shayan, that is great to hear! Thank you so much and we hope you are enjoying your new home.

5/5

Trustpilot

Amazing service from Holden Copley

Amazing service from Holden Copley. They were extremely informative and helpful throughout my rental process and very easy to get hold of. Kerry in particular gave me peace of mind and made everything a lot easier. Josh also gave an amazing viewing experience and check in. I am so happy with my new home, 5 stars all round!

Emily · 12 September 2024

Agent replied · 22 October 2024

Thank you Emily!

5/5

Google

Holden Copley have been great in handling the sale of my house so far. I know they are busy agents but they are very responsive and work incredibly hard. Special thanks to Yasmin, Tom and Josie as well as the other negotiators at the Arnold branch.

Erica · 1 October 2021

Agent replied · 1 October 2023

Hi Erica, we are so pleased that you were happy with our service. Thank you for leaving us a great review!

5/5

Trustpilot

I can’t praise HoldenCopley enough for…

I can’t praise HoldenCopley enough for their exceptional service during the selling of my auntie’s property. Lianna, my sales progressor was amazing throughout. We did have a few bumps along the way, but Lianna’s communication and negotiations skills soon smoothed things out. Thanks also to Joe and Amy. Great professional team, I would highly recommend HoldenCopley to anyone buying or selling property.

Liz · 1 July 2024

Agent replied · 24 August 2024

Thank you for your wonderful review. We’re thrilled to hear about your positive experience with Lianna, Joe, and Amy. Your recommendation means a lot to us.

5/5

Trustpilot

An excellent team

The team were professional, reliable, and dedicated to making the sales journey seamless and painless. Special thanks to Sheryl Parker - she is knowledgeable, personable and on it!

Costa · 26 March 2025

5/5

Trustpilot

I have had good experiences with all…

I have had good experiences with all the staff who have worked on my house sale including valuers, admin, photographers. I wanted to single out Sarah for the excellent support she has been in progressing matters. Moving house is a really stressful experience and she has dispelled some of that with a practical and professional approach that I really appreciate. Thank you!

Emma · 28 June 2024

Agent replied · 24 August 2024

Thank you for your wonderful review. We’re delighted to hear about your positive experiences with our team, especially Sarah. Your appreciation means a lot to us.

5/5

Trustpilot

Estate Agents Excellence

From the start HoldenCopley have been excellent. The advertisement for the property we wanted was excellent with a virtual tour of the bungalow. There was also a comprehensive group of photographs. The description of the property also proved to be accurate.The viewing with Nicola Cook went very well. She was informative, friendly and very professional. Follow up discussions went well, and we received all the help we required. In all our experience with HoldenCopley has been excellent. A first class estate agent

David · 21 April 2021

5/5

Google

HoldenCopley manages my property in Nottingham, and I find their services to be excellent. They have helped me find great tenants and are always prompt in their responses. Their staff members Lexy, Jack, and Luke are exceptional, you can rely on them for the best advice on purchases. They have also assisted me in resolving an improvement notice from the council.

Yasir · 28 June 2024

Agent replied · 27 August 2024

Thank you for your fantastic review! We're thrilled to hear that Lexy, Jack, and Luke have provided you with excellent service and reliable advice.

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Questions about HoldenCopley Nottingham

Has HoldenCopley Nottingham won any awards?

Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.

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