Trusted Agent profile · Arnold
★★★★★
1,870 reviews across 3 platforms
26 High Street, Arnold, NG5 7DZ
HoldenCopley's office in Arnold, at 26 High Street, is rated 4.7 out of 5 across 1,870 reviews on three platforms, including 1,041 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.
1,041
Reviews on Google
This office
137
Reviews on Facebook
This office
692
Reviews on Trustpilot
This office
Every review we hold for the Arnold office, from every platform, shown as written. First names only.
5/5
GoogleAmazing experience using Holden Copley to sell our house. Sheryl P was always amazing in supporting us through the whole processs of selling our home. Esta D, Laura P and Lucy B were all equally helpful. All staff we spoke to were always polite, knowledgeable and passionate. Will definitely recommend
That is great to hear, thank you for the feedback and recommendation!
5/5
GoogleHaving done a number of house viewings with Harry, I can confidently say he’s very attentive, knowledgable and professional. He has a very good approach and I never felt pressured or rushed. He’s very good at his job and a credit to Holden and Copley. Keep up the good work
Thank you very much for the positive feedback!
5/5
TrustpilotHoldenCopley Arnold branch -have been…
HoldenCopley Arnold branch -have been great dealing with the sale of our house in Nottingham.I dealt with Lauren, Laura, Esta, LottieLucy ,Bella ,Daniel and Anastasia who were all most helpful - also Melissa Denton our sales negotiator was excellent - all very professional dealing with any queries we had and we were most grateful - and would highly recommend HoldenCopley
5/5
TrustpilotWe are very happy with Holden Copley
We are very happy with Holden Copley. Especially Eileen who negotiated well on our behalf and Melissa who helped to progress the sale in just over 8 weeks and kept us updated throughout. A great company.
5/5
TrustpilotGreat service & communication
Great service & communication throughout. Lots of really helpful staff involved, but want to say a special thanks to Chloe & Lianna for keeping in touch and helping get us moved in on the planned date
That is great to hear, thank you Adam
5/5
TrustpilotJosh Viewing Experience
It was nice to have someone as helpful as Josh for our recent house viewing, and Josh was more than happy to answer all of our questions. He even let me test the shower!
Thank you for the great feedback!
5/5
TrustpilotJosh was excellent at our viewing…
Josh was excellent at our viewing yesterday. He not only helped us with the viewing but was helpful in providing helpful advice for us in our pursuit of finding the best rental property.
Thank you very much!
5/5
TrustpilotThankyou so much for making mums move…
Thankyou so much for making mums move easy,thanks for being patient with us and appreciate you going that extra mile even till the end with the keys.would definatly use again,thankyou to all of you.😊
5/5
GoogleThank you Melissa for your excellent work. Your frequent communication and chasing of my solicitors was greatly appreciated, even when they appeared to be dragging their feet. I have appreciated your professionalism through out in being determined to keep me as updated as you possibly could.
Thank you so much for your kind words! It was our pleasure to assist you throughout the process, and I'm delighted to hear that you found our communication and efforts valuable. I understand the importance of staying proactive, especially when dealing with solicitors, and I'm glad we could keep you well-informed. Your appreciation means a lot, and we are here whenever you need further assistance.
5/5
GoogleJust want to say a huge thank you to Melissa Denton, she helped us get through this move as smoothly as possible and was always at the end of the phone if we needed her. I would recommend her massively to anyone looking to move home.
Thank you so much for your kind words! We are thrilled to hear that we could contribute to making your move a smooth experience. It was our pleasure to assist you, and we appreciate your recommendation. If you ever need further support or have any questions, feel free to reach out. Wishing you all the best in your new home!
5/5
TrustpilotThank you Josie for providing excellent customer care even though I was the one purchasing the property, not selling 😊
Josie was amazing throughout my property purchase, she communicated with me throughout and if it wasn’t for her, I don’t think the sale would have pushed through, so thank you 😊
Hi Sabina, that is great to hear! Thank you
5/5
TrustpilotHighly recommend Holden Copley
Highly recommend Holden Copley. They have been professional and efficient with the sale of mum Mum’s house. Alexandra and Melissa were the main contacts we had but all staff were helpful and friendly.
That is great to hear! Thank you
5/5
TrustpilotMelissa D Holden Copley
Melissa has been fantastic progressing our sale. She has kept us informed and up to date with everything. When we needed any help or advice nothing was too much trouble. I would highly recommend her to anyone.
Thank you Pete for a great review!
5/5
TrustpilotVery good
Here's a concise review you could use:
Thank you for your wonderful review and recommendation! We’re delighted that Lianna and Sarah provided such friendly, professional support and kept you informed throughout your sale. We’ll be sure to pass your kind words on to them both!
5/5
TrustpilotGood customer service and very…
Good customer service and very professional.
Thank you Ernest!
5/5
GoogleI have just had my offer accepted on my first home, Millie and Lucy were both really supportive and informative throughout the whole process and were genuinely pleased for us when our offer was accepted! The whole process ran so smoothly!
Hi Chelsey, thank you so much!
5/5
GoogleVery easy and smooth move. Jamie Mead is great, very approachable and very helpful, Jamie has kept me updated throughout . Jamie is an asset to HoldenCopley . Thank you
Thank you Samantha, we really appreciate the feedback!
5/5
GoogleThe customer service is impeccable, i would just like to thank Esta Dunn for the amazing service she is friendly and kind and she made this process smooth and straight foward.
Thank you Michael for your feedback!
5/5
TrustpilotI had a tour around a lovey property in…
I had a tour around a lovey property in Calverton, Nottingham. It was nice to have a estate agent so full of life and eager to see what we thought of the property. Lucy is certainly a gifted estate agent.
That is great to hear, thank you for the feedback.
5/5
TrustpilotVery easy and smooth move
Very easy and smooth move. Jamie Mead was great, very approachable and very helpful, Jamie has kept me updated throughout . Jamie is an asset to HoldenCopley . Thank you
Thank you Samantha!
5/5
TrustpilotI have had the most amazing experience…
I have had the most amazing experience with Holden Copley, our sales progresser was Josie & she kept me up to date every step of the way.It took just 11 weeks from our house going on the market to us moving in to our new home.Over the moon and so thankful for all the team at Holden Copley and I have been recommending them to everyone I've spoken to!! Josie thank you for being so friendly & making sure we knew every step of the way.
Thank you for your fantastic review! We’re thrilled to hear that Josie and the team provided you with such a smooth and timely experience. Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out. Congratulations on your new home!
5/5
TrustpilotProfessional and helpful
Lucy and Karen were both great at updating us, arranging viewings and contacting the buyer. Would recommend.
5/5
TrustpilotMade everything straight forward and…
Made everything straight forward and easy.
Thank you Thomas!
5/5
TrustpilotI had a previous difficult experience… so very careful and was dealt with understanding
I had a previous difficult experience and was very anxious going into another purchase - Esta provided reassurance in her actions by keeping good communications with myself and the vendor - going that extra mile to provide me with information I required to be reassured and confident before entering into another sale.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. HoldenCopley Nottingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Arnold.
Yes. HoldenCopley Nottingham won Platinum in The Trusted Agent 2026 awards.
