Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional from start to finish
Professional staff, returned calls and answered queries promptly. Kept me up to date with progress of sale. From start to finish, the process was made straightforward and simple.Would not hesitate to use again.Huge thanks to Karen E who was amazing.
Tracey · 10 July 2024
Agent replied · 24 August 2024
That is great! Thank you so much.
★★★★★ 5/5
TrustpilotEsta Dunn has made this experience of…
Esta Dunn has made this experience of purchasing a property stress-free.
Jo · 7 September 2026
Agent replied · 25 September 2026
Thank you for your lovely review! We’re delighted that Esta’s friendly, professional approach and prompt communication made your property purchase feel stress-free. We’ll be sure to pass your kind words on to her!
★★★★★ 5/5
TrustpilotSuper Professional Experience at Holden Copley
My direct experience with Holden Copley in letting my property has been 1st class and super professional. Lili, Joe and the wider team at Holden Copley has been super attentive, diligent and respectful in handling my enquiry. Keep up the great work and thanks for all your help!
Shiraz · 31 January 2024
Agent replied · 30 March 2024
Thank you for your kind words! We're delighted to hear about your 1st class and super professional experience with our team. Your feedback is truly appreciated. If you ever need assistance in the future, don't hesitate to reach out. Thanks for choosing us!
★★★★★ 5/5
TrustpilotExcellent, honest and efficient
The most honest and professional agents I’ve ever used. From the initial valuation, Joe was outstanding. Lianna’s customer service and attention to detail was exceptional during the combine sale and purchase. We would definitely use Holden & Copley again and have no hesitation in recommending their services.
Rachel · 19 February 2024
Agent replied · 30 March 2024
Hi Rachel, thank you so much for sharing. We really appreciate it.
★★★★★ 5/5
TrustpilotLianna was amazing in helping complete…
Lianna was amazing in helping complete the purchase
Abdull · 8 June 2026
★★★★★ 5/5
GoogleThank you so much Holden Copley - you guys are a star ❤️ lovely people to speak to always - will recommend you to any one keep up the good work guys x
Samina · 26 October 2024
Agent replied · 9 November 2024
Thank you so much Samina!
★★★★★ 5/5
TrustpilotWe just bought our house with Holden…
We just bought our house with Holden Copley. I couldn't recommend them more! Staff have been very helpful since day 1 of the viewing, especially Bethan while processing everything, responding on time and liaising with the seller on our behalf. We are happy with our new purchase!
Theodora · 16 February 2024
Agent replied · 30 March 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotRang in this morning to book a viewing…
Rang in this morning to book a viewing for a property that had only just gone on the market. But unfortunately was very full with bookings. I spoke to a lovely, polite and professional lady called Millie, I went on to explain our personal circumstances. And she really went out her way to secure us a viewing. She didn't have to go out her way but she did. And we are very grateful. Thank you for your great service.
Leanne · 23 November 2024
Agent replied · 25 December 2024
Thank you for your kind feedback! We’re so glad to hear about your positive experience with Millie. It’s always our goal to provide exceptional service, and we’re thrilled she could assist you in securing a viewing despite the high demand.
★★★★★ 5/5
FacebookA fantastic experience from start to finish. The whole team at the West Bridgford branch were incredibly helpful and completely professional. It was a very difficult sale as the buyers caused a lot of delays and stress, but everyone in the office supported me throughout. Karen, the sales progressor, was an absolute star and truly had my back the entire way. I could not have asked for better service. I would recommend the entire team and the company without hesitation. 100% percent recommend!.
Ashley · 19 November 2025
★★★★★ 5/5
FacebookHave been working with Holden Copley for quite some time now whilst myself and my partner were searching for our first home together. We finally found what we were looking for mid October and have just completed! A big thank you to Lianna for going above and beyond with her customer service and commitment to pushing things along in a timely manner for us. She made what was an incredibly stressful time for us, the smoothest transition possible.
Bethany · 29 February 2024
★★★★★ 5/5
TrustpilotGreat Estate Agents!
Absolutely amazing experience from start to finish. From the initial valuation to dealing with the amazingly efficient office team in Long Eaton to our wonderful sales progressor Jasmine - they have all been brilliant. Very professional and offered great advice when needed. Also there to calm frayed nerves when things were getting fraught. Would highly recommend.
Hayley · 4 June 2026
★★★★★ 4/5
GoogleI was helped by Millie Hastings and Jamie Mead in letting of my property while I was in India. Everything was handled by utmost professionalism a nd efficiency.
Very pleased with their service
Darshan · 16 October 2024
Agent replied · 9 November 2024
That is great to hear! Thank you so much
★★★★★ 5/5
GoogleExcellent service. We were treated very well and had no issues regarding service.
Ms Millie Hastings has been exceptionally helpful and is always available when we need her help, and she acts very quickly
The staff are all friendly and accompdating.
Shahla · 29 May 2024
Agent replied · 27 August 2024
Thank you very much for the review!
★★★★★ 5/5
TrustpilotRight from the start with the valuation…
Right from the start with the valuation the team were professional and friendly. The ongoing communication with team was excellent and made the whole process easy and stress free .Highly recommend to anyone selling or buying.
Dawn · 14 October 2026
★★★★★ 5/5
TrustpilotI have to say every single person in…
I have to say every single person in the leggings department are so helpful and just such a pleasure to deal with !Lexy is our agent and we couldn’t be happier !Could not recommend them enough !
Najoua · 7 August 2024
Agent replied · 22 October 2024
Thank you for your kind review!
★★★★★ 5/5
GoogleFantastic service for an incredibly demanding customer! I would like to thank the entire team for their service from valuation to exchange everyone was incredibly helpful, supportive and knowledgeable. Which is really important when you have never sold your house before! I would definitely recommend the Arnold Team who are a great representation of the group! Huge thumbs up to Sheryl our sales progression support who was very supportive! Thank you.
Dave · 1 October 2021
Agent replied · 1 October 2023
Hi Dave, thank you so much for your kind words! We are extremely pleased that you are happy with our service and our great team. Congratulations on the exchange! HC
★★★★★ 5/5
TrustpilotRecommend, always!
Friendly, professional and informative for us as first time buyers. Great communication and regular updates regarding potential properties. Each individual involved in our process were fab - particularly Lorraine B and Ben L. Thank you!
Imogen · 8 September 2024
Agent replied · 22 October 2024
Thank you Imogen!
★★★★★ 5/5
GoogleJust had a viewing at a beautiful property with Josh who could not have been more helpful. He answered all our questions and put us at ease, showing us comparable properties in the area so we can keep ahead of our hunt for a new home - thank you Josh! Jess and Dan
J · 27 March 2025
★★★★★ 5/5
TrustpilotJosh - house viewing
Josh was welcoming and helpful throughout the viewing of a to-let property, taking time to give advice on the application process. Josh's friendly and informative nature meant we left the viewing confident about pursuing next steps.
Adam · 20 August 2024
Agent replied · 22 October 2024
Thank you Adam :)
★★★★★ 5/5
GoogleWe are a prospective buyer and Bailey did an excellent job at showing us around the property. She was well-informed, throughly professional and had a very warm attitude. Definitely made a significant difference in our involvement towards the property as a prospective buyer. Kudos and many thanks to Bailey for the best viewing we received to date.
Kanupriya · 4 May 2023
Agent replied · 1 October 2023
Thank you for taking the time to review your experience, very much appreciated.
★★★★★ 5/5
TrustpilotOutstanding and excellent Experience with Holden Copley
My wife and I had an exceptional experience with Holden Copley. Whether it is securing our home through rental or purchasing a property, they demonstrated professionalism, care, and responsiveness at every step. Jamie and the entire team made the processes smooth and stress-free, always timely with updates and answers to our questions. What truly stood out was their attention to detail and dedication to ensuring we found not just a house, but a home that met all our needs. The condition and taste of the property were excellent, and we felt confident in their ability to deliver quality. Whether renting or purchasing, Holden Copley guarantees an outstanding experience. We highly recommend their services to anyone looking for a seamless and trustworthy real estate process.
Olaoluwa · 18 October 2024
Agent replied · 23 November 2024
Thank you for your fantastic review! We’re thrilled to hear that Jamie and the team provided you with such a positive experience, and we’re so happy you found a home that met all your needs. Your recommendation means a lot to us, and we’re grateful for your trust in Holden Copley. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotProfessional, experienced and reliable
Holden Copley was very professional in dealing with our property purchase. They guided and informed us through each stage and answered our queries in timely manner and honestly. Thank you Lydia Smith and Mellisa Denton for our smooth progress. Would definitely recommend Holden Copley.
Nithin · 13 March 2024
Agent replied · 24 August 2024
Thank you for the recommendation and review!
★★★★★ 5/5
TrustpilotWe had our first viewing in Nottingham…
We had our first viewing in Nottingham with Nico. Nico is very knowledgeable, helpful and approachable. He has made a great first impression! We look forward to future viewings with Nico and Holden and Copley!
Sonal · 24 August 2024
Agent replied · 22 October 2024
Thank you Sonal, we really appreciate it!
★★★★★ 5/5
GoogleA really positive experience with HC. We have recently bought a house and dealt with Sophie Bellaby as our case handler, who was just amazing. She was on the ball with everything and always kept us in the loop. I feel she really went above and beyond to help get our purchase over the line and could not have asked for anything more! Thank you for all your help :)
James · 1 October 2021
Agent replied · 1 October 2023
Hi James, that is great to hear! We are so pleased that you were happy with our team and we wish you all the best in the future!
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