Every review we hold for the Arnold office, from every platform, shown as written. First names only.
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5/5
FacebookMy fiancΓ© and I have just completed the purchase of our first home! Holden Copley was the sellers choice of estate agent, they went above and beyond to ensure we were kept up to date with everything that was going on in regards to solicitors and seller. When we picked up the keys we also got a lovely little box with vouchers and some drinks inside. 100% would recommend buying with them π€ thank you Georgina π€
Rachie Β· 30 September 2021
Agent replied Β· 8 June 2023
Thank you π
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5/5
GoogleKaren Eccles has done a terrific job progressing the sale of a house in Nottingham for me, in what have been uncertain times at points this year. Delivering positive support and advice at all times, Karen has held the offer in place, tracked the buyers progress, and provided a final nudge to get completion done. Many thanks Karen and well done the Holden and Copley team.
Lharne Β· 3 February 2023
Agent replied Β· 1 October 2023
Hello, that is great to hear! Thank you so much for the glowing review.
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5/5
GoogleVery positive experience selling from valuation through to completion. Each individual from every department we dealt with were professional, polite and efficient. Esta Dunn and Josie Plester stand out as they were brilliant from the offer agreed stage. One calendar month from offer accepted to completion! Thanks to the whole HC team. Would use again without doubt.
Henry Β· 11 October 2025
Agent replied Β· 11 October 2026
Thank you Henry, congratulations on the completion!
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5/5
GoogleOutstanding service from Holden Copley as they made selling our home seamless and very swift. We had our house listed with HC and another agency and we never doubted HCβs ability to secure a faster sale. Every member of the team that we dealt with was extremely polite and professional, so much so that we loved nipping in to the office for quick chats as we were passing by - the ladies in the office are always so welcoming! A special mention to Liberty, Amy and Bethan for overseeing the sale, all very quick to respond, gave transparency throughout the process and supported answering the many questions we had over the course of the couple months! Likewise to Lizzie for her fantastic photography ability and skills in really showcasing our house to look its best. We would definitely recommend Holden Copley moving forward, for their amazing customer service and approach throughout. Thank you guys :)
Holly Β· 29 April 2024
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5/5
TrustpilotDennis and Alice finlay
Absolutely fantastic service.kept us informed of every offer whilst selling our departed dad's house.even kept us updated till the sale date.we would like to especially thank Melissa denton.we would recommend Holden Copley to anyone.
Dennis Β· 12 December 2025
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5/5
TrustpilotWould like to say a big thank you !
Would like to say a big thank you to Sarah, Leah, Adam and Sheryl for the great service we received from them when buying our property through Holden Copley Hucknall friendly and professional throughoutOnce again thank youDarren and Mandy Spence
Mandy Β· 10 September 2024
Agent replied Β· 22 October 2024
Thank you Darren & Mandy!
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5/5
GoogleWe've had an excellent experience with holden copley so far, through both the sale of our previous home and purchase of our new home. We particularly were pleased with Josh who first took us on the viewing of our dream bungalow! Josh was really helpful, he'd been on a few other viewings with us and was very thorough each time. I wish him well in his career
Sasha Β· 5 December 2022
Agent replied Β· 1 October 2023
Hi Sasha, thank you so much for a great review!
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5/5
TrustpilotHolden Copley Hucknall branch were veryβ¦
Holden Copley Hucknall branch were very helpful in getting property sold. 5 stars
AkA Β· 17 September 2026
Agent replied Β· 25 September 2026
Thank you!
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5/5
GoogleThis team are not only artistic and forward thinking, but charismatic with old school ethics. Well done! π₯³
In my own experience, I have enjoyed a paramount service and professional conduct at all times.
This is exemplified, by; an open house viewing where nine, or more qualified buyers were in attendance - even before the house was on the www!
That is - imho, excellent!
One could say, where art meets science - to create a true virtual 3D tour, taking only seconds, marketed in such a way that demonstrates true appreciation.
On the whole, Holden Copley have been an absolute pleasure to deal with, most importantly, having had the pleasure of meeting each representative.
As a side note, I know, that every prospective buyer has definitely took their shoes off, as requested. Aβ++
Thank you, HC & the team, I will definitely be visiting your office soon! π₯
Paul Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
GoogleFantastic experience from the start, the initial consultation with Tom to the wonderful photographer Lauren (helps that she was dog friendly).
Then to the team in the office Melissa, Eleanor, Nicola, Liberty and Lottie nothing has ever been too much trouble. Melissa deserves a particular mention due to her support on computer skills and has looked after me with great sensitivity and care.
A great bunch of people who know exactly what they are doing.
I woud recommend Holden & Copley to anyone.
Rachel Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
GoogleI have just sold a property with Holden Copley, It was the Arnold office that dealt with the selling and i genuinely could not have been happier with the service they provided.
The guy (apologies for forgetting his name) who came out and valued my property was extremely clear, very genuine, honest, explained absolutely everything too me, I didn't feel any pressure to commit to holden copley at all,
To the different girls in the office who i dealt with who were absolutely SPOT ON. Every single one of them went out of there way to help me complete the sale, helped with absolutely everything along with the sale, explained everything to me clearly, answered emails quickly, phone calls instantly, and there was ALWAYS somewhere willing to help and go out of there way!
There is genuinely not a single bad word i could say about my experience with Holden Copley and I would highly advice using the company!
I will be sure to tell people about this, and the next time I come to sell a property i will 100% be using you guys!
Thank you very much!
Sam Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
GoogleHolden Copley Hucknall have been great from start to finish!
They were quick and efficient, and came at a time that suited us to get our property onto the market. The pictures were brilliant, and I can always tell straight away from looking at Rightmive etc which are on with Holden Copley because the pictures are just a lot better!
They were very helpful with viewings of the property and did the viewings when we couldn't. And when we had offers etc had our best interests at heart and were able to get us the best price. We were sold within 3.5 weeks of the property first going onto the market!
Also the property we have brought was also with Holden Copley and they were so helpful when it came to bidding etc. And managed to help us get our dream home!
Thanks to Sarah, Sadie, Lydia and the rest of the team you were great and thanks again for helping us through this stressful process. Would highly recommend!
Nicole Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
GoogleUpdate on this review. My first sale 4 months ago fell through as buyer withdrew. I sold again almost immediately. Delay has been due my vendor, purchaser and myself agreeing to wait until after Christmas. Holden Copley have been with me all the way. Communication first class. Thank you so much Sheryl and team.
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ottie and team in the Arnold office provided a quick efficient service in the sale of my house. Excellent communication and prompt responses to queries. I re-arranged my kitchen and conservatory and requested new photos. This was no problem. They were done quickly and posted on Rightmove but meantime I received an offer on the house! My first offer came within days but I finally accepted another offer just 3 weeks after putting my house on the market. Their recommendations of solicitors proved to be very competitive too.
ROSE Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
GoogleMy partner and I have just purchased our first house through Holden Copley and we can't recommend them enough!
There were a number of delays throughout the buying process but the ladies at Holden Copley kept us updated every step of the way and continuously chased things up with the solicitors from both sides to help the process move as smoothly as possible. The staff were so helpful and genuinely friendly which made a stressful situation so much more bearable!
If you are moving into the area we would 100% recommend Holden Copley!
Thanks again π
Heidi Β· 1 October 2020
Agent replied Β· 1 October 2023
Thank you so much for taking the time out of your day to leave us a great review, we wish you all the best in the future!
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5/5
TrustpilotPrompt communication
Prompt communication with someone to talk with or email to keep things moving
Tim Β· 12 September 2026
Agent replied Β· 30 March 2024
Thank you Tim!
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5/5
GoogleI can't recommend Holden Copley enough! Everyone I dealt with from the valuation to the eventual sale was outstanding. Sarah, Sadie and the team at Hucknall were on fire getting the viewings booked but the hero really was Sheryl. She handled my less than ideal personal situation as well as terrible buyers not just with utter professionalism but incredible empathy. Don't think twice about listing your property with these fine folks. You're in safe hands.
Ross Β· 1 October 2021
Agent replied Β· 1 October 2023
Thank you for your kind words and for leaving us a fantastic review, we hope to see you soon. HC
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5/5
TrustpilotLianna is a fantastic asset to the team
The Holden Copley team were accessible and communicative throughout the whole purchase cycle. From negotiation of offer through to completion all members were helpful and progressed the sale as quickly as possible. Lianna was great at fostering the right relationships and keeping everything on track.
Lucy Β· 26 May 2024
Agent replied Β· 24 August 2024
Thank you for the kind words Lucy!
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4/5
GoogleWe are finally moving into the family house of our dreams and I couldn't thank Holden Copley enough. especially Lianna at the Arnold Branch. She was wonderful throughout the entire process helping us and updating all the time Thank you Lianna and everyone else in Holden Copley.Thank You
Aarathy Β· 30 March 2024
Agent replied Β· 27 August 2024
Congratulations on moving into your dream family home! We're thrilled to hear that Lianna and the team at the Arnold Branch provided exceptional support throughout the entire process. We appreciate your kind words and wish you all the best in your new home. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing HoldenCopley!
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5/5
GoogleHolden Copley have made the sale of my home extremely easy! I have been heavily pregnant during the sale and Josie and the team have been excellent at communicating, helpful and efficient throughout the whole process.
I would like to thank the team for making it as stress free as possible and I would highly recommend Holden Copley to anyone looking to buy or sell.
Rosie Β· 4 January 2023
Agent replied Β· 1 October 2023
Hi Rosie, ah that is so lovely to hear. Thank you so much for the kind words and your recommendation :)
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5/5
TrustpilotChoosing Holden Copley was the bestβ¦
Choosing Holden Copley was the best decision we made in our home buying journey. From the moment we stepped into their office, we were greeted with warmth and professionalism. Their team went above and beyond to understand our needs and preferences, ensuring every property they showed us was a perfect fit.Communication was seamless throughout the entire process. We were kept informed at every stage, from initial viewings to closing the deal. Their expertise in the local market was evident, as they provided invaluable insights that helped us make informed decisions.What truly sets Holden Copley apart is their dedication to customer satisfaction. They don't just sell houses; they build relationships. Their genuine care for their clients shines through in every interaction, making the stressful process of buying a home feel manageable and even enjoyable.We couldn't be happier with our experience with Holden Copley. Thanks to their expertise, professionalism, and unwavering support, we found a great home in the perfect location. We wholeheartedly recommend them to anyone in search of a top-notch real estate agency.Thank you to the Mapperley and Arnold teams in particular with a special mention to Lianna (sales progress) and Jordan (associate director) for all their efforts.
Krzysztof Β· 23 March 2024
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4/5
TrustpilotContinued support
We recently sold and bought a property through HoldenCopley. The sale happened in October 2022 and it took us over a year to finally find a property to purchase. Throughout the process Lianna Vocaturo kept us updated with the chain and when we did find an initial property in the summer of 2023, she worked with us and the solicitors to inform the chain. That property fell through and Lianna did an amazing job reassuring our buyer. I'm surprised she kept her cool with the amount of time it took us to find a property! When we did. HoldenCopley negotiated a great price for us and kept us informed throughout. We would use them again, but let us enjoy our new property for a while!
Miss Β· 19 March 2024
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5/5
GoogleThe team at Holden Copley Mapperley branch were lovely, everyone I dealt with was efficient and solved any problems I had in a reassuring manner. The whole process was carried out very professionally and Brooke, Chloe, Josie and Ella were brilliant.
Janet Β· 28 July 2024
Agent replied Β· 27 August 2024
Thank you Janet for a great review!
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5/5
TrustpilotI had a full day of viewings with Nicoβ¦
I had a full day of viewings with Nico last week and he was extremely helpful and friendly. Iβm a first time buyer and have lots of unknowns and questions, but Nico made me feel really comfortable with the whole process. Thanks Nico π
Cecily Β· 4 June 2024
Agent replied Β· 24 August 2024
Thank you so much for the review!
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5/5
TrustpilotGreat to deal with Millie Hastingsβ¦
Great to deal with Millie Hastings again in the rental team. She is always professional and willing to assist with any needs. An asset to Holden Copley. Thanks Millie for making it easy to be a landlord
WENDY Β· 1 October 2024
Agent replied Β· 23 November 2024
Thank you Wendy, we really appreciate it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.