Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Josh…
I had a property viewing appointment for lettings managed by Holden Copley. Josh (from Holden Copley) was there throughout with us and was answering all queries that we were asking him. It was indeed a great experience interacting with him. The process was really smooth and hassle free. I would recommend Josh for property viewing…
Parikshit · 7 June 2024
Agent replied · 24 August 2024
Thank you so much for a great review!
★★★★★ 5/5
TrustpilotHave just completed on our property…
Have just completed on our property purchase today and could not be more pleased with the uber professional service we received from Josie Plester and the team at Holden Copley. Great company to deal with.
Jamie · 20 February 2026
★★★★★ 5/5
TrustpilotThank you Andrew
Andrew Morrison (Hucknall Branch) has accompanied us on a couple of viewings and we wanted to acknowledge how professional and knowledgeable he has been.
Scarlett · 6 September 2026
Agent replied · 25 September 2026
Thank you Scarlett!
★★★★★ 5/5
TrustpilotExpert service
What can I say! Expert service, I found Melissa to be on the ball. very helpful and professional at all times, she has provided regular updates which is definitely needed. Thank you Melissa and I will absolutely be contacting you again in the future.
Suzy · 27 November 2024
Agent replied · 25 December 2024
Thank you Suzy!
★★★★★ 5/5
TrustpilotHave been very happy with the service…
Have been very happy with the service from the Mapperley team at Holden Copley. From day one the staff have been brilliant. Shout out to Daniel, Eleanor and Brooke who have been amazing. Also to Jordan who valued the property in the first place. Thank you all.
Angela · 4 October 2024
Agent replied · 23 November 2024
Thank you Angela!
★★★★★ 5/5
FacebookWe Exchanged Contracts today the role Melissa played was pivotal in making that happen. Melissa Denton is a dedicated professional and a key part of the House Purchase Process her communication and dedication to her role are First Class - she is the glue that keeps the process moving forward keeping both Vendor and Buyer up to date on progress or any issues that are normally discussed Solicitor to Solicitor - throughout our Purchase she was the glass that enabled us to see what was happening so critical in a very complex Purchase - A truly dedicated and valuable talent she is certainly a key resource and contributor in the success story of Holden & Copley.
Thanks again Melissa Denton for your big help.
Ch · 17 September 2024
★★★★★ 5/5
GoogleMy experience with Holden Copley Arnold has been nothing short of brilliant. From the people who did all my viewings Aaran, Daniel, Nico to the amazing agents in the office answering all my questions. Esta made my experience and process of buying my first home so smooth and exciting, sharing in the joy with me. Thank you to everyone.
Rachel · 29 February 2024
Agent replied · 27 August 2024
Hi Rachel, thank you for your kind words! We're delighted to hear that your experience with our team has been brilliant. It's wonderful that Aaran, Daniel, Nico, and our office team could contribute to making your home-buying process smooth and exciting. We appreciate your recognition of Esta's efforts.
★★★★★ 5/5
TrustpilotViewing of a flat on sale
I visited one of the flats advertised by HoldenCopley. Lucy was friendly and helpful in giving recommendations on how to maximise the internal space of the property.I requested further information about the property to help with my evaluation and Lucy supported me by promptly planning further assistance with colleagues/internal services.
Valentina · 10 August 2024
Agent replied · 22 October 2024
That is great to hear, thank you Valentina!
★★★★★ 5/5
TrustpilotFantastic experience
Fantastic experience. I would thoroughly recommend HoldenCopley. They have provided an excellent service from property valuation right through to sales completion. All the staff were incredibly friendly, helpful, efficient and supportive throughout. And a big shout out to Lianna at the West Bridgford office who really went above and beyond. 5 stars without hesitation!
EC · 24 May 2024
Agent replied · 24 August 2024
Thank you so much for the review and 5*s!
★★★★★ 5/5
GoogleWe are first time buyers and Jasmine and her colleagues from Holden Copley have been fantastic. The 2 viewings and pre-exchange viewing were conducted very professionally and were punctual. The whole process has been very stress-free. Holden Copley also gave us a gift box upon completion which was a very thoughtful touch. Thank you!
Adam · 11 January 2026
Agent replied · 11 October 2026
Thank you for your lovely review and congratulations on your first home. We’re so pleased to hear Jasmine and the team made the process smooth and stress free for you - wishing you all the very best in your new home.
★★★★★ 5/5
TrustpilotFriendly and helpful
I can’t thank Holden Copley enough for their help and support in selling my mum’s house. It was priced to sell, the brochure and promotion material was great and it sold within a week.
Clare · 12 February 2026
★★★★★ 5/5
GoogleOur experience with Lexy at Holden Copley was very positive and we managed to get our full deposit back after a long tenancy. She was very friendly and attentive and I would like to thank the team at Holden Copley for their professionalism and help.
Dan · 15 October 2024
Agent replied · 9 November 2024
That's great to hear, thank you very much for the review!
★★★★★ 5/5
TrustpilotProfessional and helpful
Our experience with Lexy at Holden Copley was very positive and we managed to get our full deposit back after a long tenancy. She was very friendly and attentive and I would like to thank the team at Holden Copley for their professionalism and help.
Daniel · 10 October 2024
Agent replied · 23 November 2024
Thank you Daniel, that is great to hear.
★★★★★ 5/5
TrustpilotExtremely professional and friendly service
The service provided by the team at Holden Copley (West Bridgford) has been amazing. The office is so helpful and friendly when you go in, the viewing we had with Josh was so informative and enjoyable, and the sales discussions with Amy were highly professional but still personal.We'd highly recommend Holden Copley for buying and selling.
Tim · 26 March 2024
Agent replied · 24 August 2024
Thank you Tim
★★★★★ 5/5
TrustpilotHighly Recommended
The whole team at Holden Copley West Bridgford have been so helpful, friendly and effective during our recent house move. I'd especially like to say thanks to Maddie as she frequently went above and beyond. I would highly recommend using them if you're thinking about a house move.
Michelle · 19 August 2024
Agent replied · 22 October 2024
Thank you Michelle!
★★★★★ 5/5
TrustpilotThorough and professional service
Thorough and professional service. From the moment we engaged with Holden Copley and particularly Amy Price, we received an excellent service. Great communication, answered our queries promptly, they were very efficient and did a great job of marketing and obtaining a sale for our father’s house. I highly recommend Holden Copley West Bridgford and Amy has been outstanding.
Lorraine · 12 February 2024
Agent replied · 30 March 2024
Thank you so much for the review
★★★★★ 5/5
TrustpilotI purchased my house through Holden…
I purchased my house through Holden Copley, and Sheryl was my assigned sales person. All throughout the process, she has always replied promptly to my emails and queries, and has kept me informed of all the changes that were happening. Thank you so much for such a lovely experience!
Ana · 1 August 2024
Agent replied · 24 August 2024
Thank you for your wonderful feedback! We're delighted to hear that Sheryl provided such prompt and informative support throughout your purchase. I'll make sure to pass along your thanks to her. Enjoy your new home!
★★★★★ 5/5
GoogleAs a Landlord I have bought and sold numerous houses over the last few years and Holden Copley have been by far the best agent I have used in Nottingham. I have also used the lettings team, who are equally as good.
Special thanks to Lexi and Luke in Lettings, Karen in Sales Progression and Chris in Valuation. All outstanding.
Phil · 25 December 2023
Agent replied · 27 August 2024
Hi Phil, we are pleased to hear that you have had a great experience! Thank you very much for the review.
★★★★★ 5/5
TrustpilotExcellent service for been professional…
Excellent service for been professional in every way. Guided the process smoothly and kept us updated at every step.
Ola · 18 September 2026
Agent replied · 25 September 2026
Thank you Ola!
★★★★★ 5/5
GoogleAs a firs time buyer it has been a great process buying through HC. I would especially like to thank Arran for first showing me around whilst being highly informative along with Lianna who progressed the sale excellently and finally Esta for dealing with my accepted offer!
Jose · 20 August 2024
Agent replied · 27 August 2024
Thank you Jose!
★★★★★ 5/5
GoogleVery happy with my experience with Holden and Copley, first Lottie in getting my offer in and accepted and then Melissa with the purchase were both very helpful in keeping me informed and working to get what became a very challenging chain completed.
They were always polite and professional and responsive to my questions and requests whilst managing my purchase and sale.
Mark · 11 October 2025
Agent replied · 11 October 2026
We are really pleased that you had a great experience. Congratulations on the purchase and sale.
★★★★★ 5/5
TrustpilotI have used Holden Copley for over a…
I have used Holden Copley for over a decade and have found them approachable, transparent and efficient.My recent experience with Millie Hastings in lettings has been superb. She has gone over and beyond what I would expect from an agency. My sincere thanks Millie.
NB · 3 October 2024
Agent replied · 23 November 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotHad a really pleasant
Had a really pleasant
Experience with Holden and Copley
Highly recommend them for you housing needs 10/10
Jay · 26 September 2026
Agent replied · 11 October 2026
Thank you Jay!
★★★★★ 5/5
TrustpilotGood experience with Holden Copley…
Good experience with Holden Copley selling/buying new home. Especially impressed with the progression team who worked tirelessly to ensure our sale/purchase went through without a hitch. Special shout-out to Sheryl, who really went that extra mile in chasing things up and keeping us in the loop.
Chris · 13 October 2026
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