Every review we hold for the Arnold office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLeah Raynes at Hucknall Holden Copley…
Leah Raynes at Hucknall Holden Copley has been an absolute superstar. She is always quick to return phone calls and she will always keep you informed of any changes or visits well ahead of time and just generally a pleasure to communicate with. Her honesty shines through and you can put your trust in her as she will do her best to help and advise
Tracie · 17 April 2024
Agent replied · 24 August 2024
Thank you for your kind words! We're thrilled to hear that Leah provided exceptional service, and we truly appreciate your feedback and recommendation.
★★★★★ 5/5
GoogleMelissa Denton has been wonderful throughout the whole process of selling our property.
Always extremely efficient, helpful, prompt and kind, she has gone above and beyond her professional duties and has been invaluable during the whole process.
We are very grateful to her cannot recommend her highly enough.
Will definitely be using Holden Copley again in the future.
Ilirjana · 20 August 2024
Agent replied · 22 October 2024
That is great to hear, thank you for the kind review!
★★★★★ 5/5
TrustpilotWhat a professional yet friendly agent
What a professional yet friendly agent. I was impressed from initial contact till I got my keys, even the welcome box I recieved when I moved in added to the personal touch. I dealt with Kerry who was amazing, but I am all the team are as excellent as her. Wouldn't hesitate by using this agent again!
Mr · 4 September 2024
Agent replied · 22 October 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotLianna at Holden Copley
Lianna at Holden Copley, really helped us through the process of selling our house. She made it feel seamless, whenever any issues arose, she dealt with it quickly and efficiently.
Michael · 14 September 2026
Agent replied · 25 September 2026
Thank you for your lovely review! We’re delighted that Lianna’s quick and efficient support helped make your sale feel seamless. We’ll be sure to pass your kind words on to her!
★★★★★ 5/5
TrustpilotAm in the process of buying a house
Am in the process of buying a house, they are very good at helping me out when am not sure what to do, I would definitely recommend Holden Copley,
Eleni · 3 June 2026
★★★★★ 5/5
GoogleI can't thank Melissa at Holden Copley (Arnold) enough for her fantastic support throughout the process of buying our new home. It didn't seem to matter what we threw her way, she was calm, professional, friendly and supportive, and found ways to ensure that the purchase moved forwards and that we eventually completed. She worked with our vendors, the vendors solicitors, and our solicitors, as well as ourselves, and nothing was too much trouble. She kept us in the loop at every step of the way, and always responded positively to my occasional 'it's getting stressful!' messages. The other staff we spoke to were also always supportive and helpful. I wouldn't hesitate to recommend Holden Copley to friends and family, and if we ever planned to move home again (which we don't for a very long time!), I would definitely be back in touch with them first.
Julie · 4 April 2023
Agent replied · 1 October 2023
Hi Julie, thank you so much for the detailed review and recommendation! We are so pleased that you were happy with our service. Enjoy your new home :)
★★★★★ 5/5
GoogleFrom the Moment we chose Holden Copley to sell our property we have received an outstanding service from everyone involved.
Tom Mawer met my husband at our rental property to value it, they discussed and agreed a price and the board went up. Lauren took some great photos of the rooms which with a tenant in the property is not always easy. As the property was first time buyer price range Josh Mahyody had lots of viewings as we requested accompanied viewings with the agent as we was busy at work ......all in a days work for Josh, we got regular updates after viewings (even the annoying 'no shows ' people are so rude not to cancel if they cannot make a viewing!! Once the property was sold which was within weeks we was handed over to Josie our Sales progressor who was with us until completion, Holden Copley gave us several solicitors to choose from and we chose Sheltons in Bulwell , amazing service , Josie and Liz at Sheltons had the sale completed within 12 weeks. I can recommend Holden Copley if you want an outstanding service. You are all brilliant in your fields and you make a great TEAM. Keep doing what you do with a smile. Thank you.
Lorraine · 4 April 2023
Agent replied · 1 October 2023
Thank you for taking the time to review your experience, very much appreciated.
★★★★★ 5/5
GoogleI would like to thank Lauren Mayes for supporting us for finding us our first house. Lauren assisted us in every steps so we could process at ease. Always grateful to Lauren and Holden Copley.
Muna · 11 August 2026
Agent replied · 11 October 2026
That is great to hear, thank you!
★★★★★ 5/5
GoogleWe've just sold our house with Holden Copley (Arnold) and Josie was outstanding. Her proactive approach and excellent communication was evident throughout the sale. She consistently followed up and chased progress with the solicitors, keeping us updated by email and phone without any need for prompting. I highly recommend both Holden Copley and Josie if you are looking to sell your home.
Mike · 29 May 2024
Agent replied · 27 August 2024
Thank you for your fantastic feedback! We're thrilled to hear that Josie provided outstanding service and kept you well-informed throughout the sale. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleAdam in Nottingham has the best Costomer care. Although he had a very busy day he still looked after us with full devotion. The was able to direct us to houses of our choice. He organised viewing for us so quickly. This is the most quickest and most efficient service I ever received in life.
Holden Copley is lucky to have you as a staff.
Anthonia · 30 March 2024
Agent replied · 27 August 2024
That is great to hear! Thank you so much for the review.
★★★★★ 5/5
TrustpilotI am in the process of buying a…
I am in the process of buying a property with the Mansfield branch and So far my experience has been very positive. Jenni Green has been especially diligent, friendly and professional
Miss · 14 May 2026
★★★★★ 1/5
GoogleVery very disappointing rang the branch to sell my property, 15june at 11.20! I gave all the details and told I would get a call back .,. Absolutely nothing n no email or call let down before starting
Heather · 11 July 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave your feedback. We are very sorry to hear about your experience and disappointed to learn that you did not receive the follow-up call you were expecting after contacting our branch. As there is limited information available within the review, we would appreciate the opportunity to investigate this matter further and understand what happened. We take all feedback very seriously and are always looking to improve our service. Please could you contact our Directors directly at directors@holdencopley.co.uk with some additional details, and they will be happy to look into this for you. We look forward to hearing from you and hope we can resolve your concerns.
★★★★★ 5/5
TrustpilotWe have been so impressed from start to…
We have been so impressed from start to finish with Holden Copley. Everyone that we dealt with have been very friendly and professional in every way. Ben in particular meet us on several occasions and was incredibly helpful. Ben knew our criteria for our new home and found us the right one. He managed to get us in before anyone else.Which was fantastic. As our sale progressed they were very informative at all times, we have no hesitation at all to pass them on to anyone who needs an estate agents. Once again a big thankyou to all the staff.
L · 22 December 2024
★★★★★ 5/5
FacebookHolden copley From the beginning of the process to completion date today 8/1/26 has been nothing but professional and helpful. Many thanks to Liv and Sheryl who have been extremely supportive and helpful. Many thanks again for everything. would highly recommend Holden copley Estate agents.
Ian · 8 January 2026
★★★★★ 5/5
TrustpilotThank you Josie.
I would like to say a very big Thank you to Josie Plester the Sales negotiator at Holden Copley,Arnold branch. We have just recently sold our house with the help of the great team at Holden Copley, once the sale was agreed we were passed onto Josie who has been amazing, she is so helpful, friendly, knowledgable and nothing is too much trouble. Josie was there to reassure us & offer great advice when needed she certainly made the experience a lot easier to get through. Thank you Josie you are brilliant. Debs & family
Deborah · 12 December 2024
★★★★★ 5/5
GoogleI recently bought a house through Holden Copley(Arnold Branch) , they were simply amazing and supportive all through the process . The communication expecially from Lianna Vocaturo was excellent. And she was ever responsive to all mails and calls. There was a full commitment on their part to make the process go as quickly and as efficient as possible. I will highly recommend them to anyone.
F · 1 February 2024
Agent replied · 27 December 2024
Thank you for your fantastic review! We're thrilled to hear that you had an amazing and supportive experience with HoldenCopley, particularly with Lianna. We greatly appreciate your recommendation, and if you ever need assistance in the future, we're here for you. Congratulations on your new home!
★★★★★ 5/5
TrustpilotGood service from start to finish
From my first interaction with Jack in the Hucknall branch and Thomas who did the valuation the staff at Holden Copley made the whole process of selling my Mum’s property easy to navigate. Also want to mention Josie Plester who kept me well informed as the sale went through and was there to answer all my questions and concerns. Thank you everyone at the Hucknall branch.
Nana · 30 January 2024
Agent replied · 30 March 2024
Thank you for the positive feedback, we really appreciate it.
★★★★★ 5/5
GoogleI recently bought a house through Holden Copley(Arnold Branch) , they were simply amazing and supportive all through the process . The communication expecially from Lianna Vocaturo was excellent. And she was ever responsive to all mails and calls. There was a full commitment on their part to make the process go as quickly and as efficient as possible. I will highly recommend them to anyone.
Fidelis · 30 January 2024
Agent replied · 27 August 2024
Thank you for your fantastic review! We're thrilled to hear that you had an amazing and supportive experience with HoldenCopley, particularly with Lianna. We greatly appreciate your recommendation, and if you ever need assistance in the future, we're here for you. Congratulations on your new home!
★★★★★ 5/5
GoogleWe have finally moved into the family house of our dreams and I couldn't thank Holden Copley enough, particularly and especially Lianna at the Arnold Branch. She was wonderful throughout the entire process helping us progress the sale and ensuring we felt always in the loop especially when our chain was long. She was amazing. Thank you Lianna! You did an amazing job!
Megan · 30 March 2024
Agent replied · 27 August 2024
Hi Megan, thank you for your kind words and congratulations on moving into your dream family home! We're thrilled to hear that Lianna at the Arnold Branch provided exceptional service and kept you informed every step of the way, especially during a lengthy chain.
★★★★★ 5/5
TrustpilotExcellent service from the whole team…
Excellent service from the whole team at Holden Copley in Long Eaton. A special shoutout to Ben Lee and Lianna Vocaturo for excellent communication and having a proactive nature.
Rachel · 13 May 2026
★★★★★ 5/5
GoogleFurther to instructing Holden & Copley to market my property in Arnold the Angela and the team were first class arranging viewings and once a sale was agreed keeping me up to date with the process .The sale completed within 8 weeks of instruction. Excellent service highly recommended.
Stuart · 5 December 2024
Agent replied · 8 January 2025
Thank you Stuart, we really appreciate your review and recommendation!
★★★★★ 5/5
TrustpilotOutstanding recommendation
Holden Copley is indeed a very reliable and highly professional company to deal with. I highly recommend Jamie Mead, who was so helpful in helping us get the right home with the best landlords. I would say keep up the excellent work you are doing. You indeed deserve an outstanding rating from us.
Tee · 19 September 2024
Agent replied · 22 October 2024
Thank you very much for the kind feedback!
★★★★★ 5/5
TrustpilotGreat Firm
Holden and Copley were great in helping us to buy our first home.Leah was very helpful in agreeing a grace period for us with the sellers. We requested numerous viewings in the run up to purchase and this was no trouble for the team. Adam was always really friendly on viewings and accommodating. Lianna our sales progressor was brilliant in keeping us up to date on all matters and chasing our sellers. Brilliant firm and we will defo consider using them if we ever sell!
Luke · 4 December 2024
★★★★★ 5/5
TrustpilotOutstanding service at Holden Copley…
Outstanding service from Holden Copley long eaton empathetic and understanding in the sale process of a family home of 50 years, realistic valuation excellent marketing and photography all helped achieve a speedy sale over asking price, thanks to Laura at long eaton for her help and support, 💯 recommend Holden Copley to anyone selling there home
Luke · 18 September 2025
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