5/5
Very happy with the team they work hard to get things sorted as a landlord Iβm very satisfied well done to Lily Matthews and her team π β¦

Trusted Agent profile Β· Andover, Hampshire
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696 reviews across 4 platforms
18 Bridge Street, Andover, Hampshire, SP10 1BH
Part of Belvoir, see every office.
Belvoir's office in Andover, Hampshire, at 18 Bridge Street, is rated 4.7 out of 5 across 696 reviews on four platforms, including 516 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
516
Reviews on Google
This office
99
Reviews on Facebook
This office
7
Reviews on View Agents
This office
74
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
what a delight it was dealing with this agent, one of the most honest approachable estate agents I have had the privilege to deal with in a long time. From the ...Read all 3 from buyers
As a landlord of a rented property , things sometimes go wrong when you least expect !! Courtney at Belvoir Andover contacted me relative to such a situation ...Read all 2 from landlords
Belvoir were excellent. we were quite distressed after travelling 3hours to Cambridge and not finding a house. As well as calming us down they listened to our ...Read all 2 from tenants
Belvoir Andover has been marketing property since 1997 and now is able to sell, rent, let and lease your residential and commercial property. We have a large team of property experts available to assist you every step of the way, regardless of whether you are buying or renting your new home, retail, office or industrial property. Why not give us a call today to find out how we can help you move.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Andover office, from every platform, shown as written. First names only.
5/5
Very happy with the team they work hard to get things sorted as a landlord Iβm very satisfied well done to Lily Matthews and her team π β¦
5/5
During the adverse weather our shed roof felt came off. We phoned Issy in the morning and she sent someone out and was fixed before lunchtime! Fantastic service and professional as always. Issy is a real asset to the Belvoir Team and Thanks againPositiveQuality, Professionalism, Value
Thank you for the positive feedback, itβs very much appreciated!
5/5
Thank you so much to Abbey. Sheβs been very helpful and patient in answering all my questions. Also very considerate of our situation and she managed to explained all the steps to renting in a very polite and clear way! Really appreciate her. sheβs definitely an asset to the team!
5/5
Max... what a great guy... fantastic communication, helpful and instantly super friendly. We had a pleasure to rent a house from Belvoir Andover... everyone welcome us like a family. House is fantastic. Great thanks for such a professional service.
Ah this is wonderful to read. Thanks Patryk!
5/5
Olivia Doran was fantastic for me. When we had problem arise, Olivia was able to quickly, efficiently and effectively sort these issues out and also gave good suggestions. Thank you so much Olivia!
Thank you Shaun for taking the time to write this. It makes a massive difference to us so we really appreciate it.
5/5
Kimberly has been a star π from the very beginning of the process from viewing to the ends of getting everything completed. I really appreciate it β¦
5/5
Lily was excellent in promptly resolving our tenants issues when they arose. She is a great asset to the Belvior team, who also do a great job.
Thank you so much for your kind words Sara! We're so glad to hear that you had a great experience with Lily at Belvoir Andover. We're especially proud of our friendly staff, so it's wonderful to know that you enjoyed our service to you. We appreciate you taking the time to leave us a 5-star review. Your feedback means the world to us and helps us to continue providing the best possible experience for our customers.
5/5
I wanted to Thank Tom for his
I wanted to Thank Tom for his excellent customer service. There were many issues with our selling and the purchase of the new property. Tom rolled up his sleeves and dealt with the various issues. Ensuring that all parties had clear and correct information. He went so far as to organize an Air BnB while we waited for our new home to be ready. I highly recommend Tom and his calm and consistent handling of all the matters. Thank you Tom Cheers Tony
5/5
"I wanted to Thank Tom for his ..."
I wanted to Thank Tom for his excellent customer service. There were many issues with our selling and the purchase of the new property. Tom rolled up his sleeves and dealt with the various issues. Ensuring that all parties had clear and correct information. He went so far as to organize an Air BnB while we waited for our new home to be ready. I highly recommend Tom and his calm and consistent handling of all the matters. Thank you Tom Cheers Tony
5/5
Both Chris Martin and Tom Parfitt made the transaction very easy, with their good knowledge of the area and regular communications and advice. Would recommend Belvoir Andover and would use them again if I ever had any needPositiveResponsiveness, Quality, Professionalism, Value
Oh wow, thatβs incredible feedback. All the team try to go above and beyond so itβs great to hear this positivity!
5/5
Purchase of Vespasian
My fiancΓ© and I dealt with Andrew the sales director. On first impressions Andrew was engaging, professional and listened to our requirements as a buyer. He reflected this by showing us a variety of properties that suited our needs. Through his dynamic approach, he orchestrated a sale of a property that he had recently valued, recognising that it met all of our requirements and realising our timeframes met those of his client. The sale moved forward smoothly and he interjected where needed to ensure satisfactory exchange of contracts. In an industry that has a bad name for poor ethics and integrity Belvoir Estate Agents projected a professional image that epitomises good quality customer care, empathy and understanding the needs of those they deal with.
5/5
Kim is fantastic! Super professional, reassuring & works with you. Thank you!
5/5
Really grateful to Laurissa for her speedy work on getting maintenance work sorted at my rental property
5/5
Recently purchased a buy to let property, great service from the sales team who kept me updated throughout the process. Special thanks to Vicky and the lettings team who will be managing the property for me
Oh wow, this is such great feedback. We will make sure that Vicky gets to hear about this feedback. Thanks so much.
5/5
Abby Lees was very helpful throughout the process
Thank you do much for taking the time to review us!
5/5
Kimberley was so friendly, welcoming and professional throughout. She answered all my questions and followed up after our appointment. Excellent service, thank you.
5/5
Ann Osman and Courtney Dugdale were very helpful with the process of me and my partner letting a property with Belvoir. Very quick and efficient and was able to move into the property sooner. Would highly recommend Belvoir if your looking for a quick un - stressful process! 5* service
Thank you Ricky for that great review
5/5
Recently bought property using Belvoir, consistently attentive and courteous. No telephone calls were ignored, and messages activated upon, often a rare occurrence these days. The atmosphere in the Agency is welcoming, light and airy, and very comfortable. I dealt mostly with Lucy, a truly professional sales' negotiator. Thank you, Belvoir!
This is so good to hear, Lynette. We are pleased you had a positive experience and thank you for taking the time to write the review
5/5
Thank you to all at Belvoir, especially Maisy & Andrew. We recently purchased a house through Belvior with the help of these 2, and our experience was super smooth. Always responded quick to questions / issues, & just generally on hand to anything we needed. So thank you!
5/5
Absolutely fantastic service
Absolutely fantastic service from the girls at Belvoir , i mainly dealt with Isabel Harry , Jessica Baynes and Ann Osman, they was all very helpful and due to the circumstances of the property we rented being sold they made sure we was kept up to date and helped us find a new property . everyone is so helpful and friendly and all went above and beyond in customer service, Best service ive ever received through an estate agents 5 stars :)
5/5
Excellent service. Always proffesional. Dealt with Edele and she was amazing and very prompt at dealing with the issue I had. 10 out of 10.
5/5
Vicky has been most helpful from my initial enquiry regarding taking on new properties during the current pandemic and found a new tenant within a couple of weeks who has now moved in. Highly recommend the Andover branch, excellent.. thank you so muchPositiveResponsiveness, Professionalism
Thank you so much Debbie for taking the time to review your experience with us. We really appreciate it. We look forward to working with you further.
5/5
Andrew and the team were great! Processional, friendly and very responsive throughout the process of us buying our home. Would use them in the future should we decide to sell.
Thanks Kelly for taking the time to review our services. Also a delight to hear such a glowing review!
5/5
We have just moved into our new home (first time buyers), we bought through Belvoir Andover and we cannot praise them highly enough! In particular Danny Jolliffe who was an absolute STAR! He was quick to reply every time we had a question, helpful and understanding to our needs and on the ball ready to act when timings where getting tight. He really did go the extra mile in helping our purchase go smoothly. If we ever need to move house in the future, we definitely know who we'll be going back to!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Andover office has 696 reviews across four platforms: 516 on Google, 99 on Facebook, 7 on View Agents, 74 on allAgents.
Belvoir Andover is rated 4.7 out of 5 across all 696 reviews, and 4.7 out of 5 on Google from 516 reviews.
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Chris wrote: "what a delight it was dealing with this agent, one of the most honest approachable estate agents I have had the privilege to deal with in a long time. From the ..."
Yes. In The Trusted Agent 2026 awards: Belvoir, Andover won Platinum; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.
Belvoir Andover, 18 Bridge Street, Andover, Hampshire, SP10 1BH.