Trusted Agent profile · Andover, Hampshire
Verified
★★★★★
708 reviews across 4 platforms
18 Bridge Street, Andover, Hampshire, SP10 1BH
Part of Belvoir, see every office.
Belvoir's office in Andover, Hampshire, at 18 Bridge Street, is rated 4.7 out of 5 across 708 reviews on four platforms, including 528 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
528
Reviews on Google
This office
99
Reviews on Facebook
This office
7
Reviews on View Agents
This office
74
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
what a delight it was dealing with this agent, one of the most honest approachable estate agents I have had the privilege to deal with in a long time. From the ...Read all 3 from buyers
As a landlord of a rented property , things sometimes go wrong when you least expect !! Courtney at Belvoir Andover contacted me relative to such a situation ...Read all 2 from landlords
Belvoir were excellent. we were quite distressed after travelling 3hours to Cambridge and not finding a house. As well as calming us down they listened to our ...Read all 2 from tenants
Belvoir Andover has been marketing property since 1997 and now is able to sell, rent, let and lease your residential and commercial property. We have a large team of property experts available to assist you every step of the way, regardless of whether you are buying or renting your new home, retail, office or industrial property. Why not give us a call today to find out how we can help you move.
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Andover office, from every platform, shown as written. First names only.
5/5
GoogleThank you Jessica for another successful letting. Your friendly and professional approach is very much appreciated. It is good to know that you take the time to ensure that the Tenant Find Service runs as smoothly as possible and are always on hand for advice.
Thank you so much for your review, Shirley. We will pass on your kind words to Jessica
5/5
GoogleEdele was very helpful and friendly ! Would recommend Belvoir and will definitely continue use them in the future !
Thank you Matthew so much for your 5-star review! We are so grateful for your kind words and for supporting our business. We are always striving to provide our customers with the best possible experience, and your feedback means the world to us.
5/5
allAgentsSale of Property made easy
Sale of Property made easy and with care. Me and my family are so grateful for all the help from the team at Belvoir , Andover. Tom and Andrew have been brilliant through-out the transaction. With the current challenging times we are in , they made this sale possible through great hard work and effort. I can not thank them enough for there help. I would highly recommend the team 100 %. Big thanks XXXXX
5/5
GoogleVery helpful personal especially Kim who gave me some indicators on how to make perfect offer to landlord. After tedious search I finally got the house where me and my daughter can start new life.
5/5
GoogleAnn osman from the lettings team helped me through the process of moving from one property to another . Thanks to Anns help.it was smooth even getting deposit back . Would highly recommend belvoir to anybody looking to buy or rent a property .
Gary, thank you very much for taking the time to write this 5* review. It's nice to know that we could help another customer with a smooth transition from one property to another. Thank you for recommending us!
5/5
GoogleBelvoir lettings team provided excellent service and found us a suitable tenant in a short timeframe. Vicky was professional and friendly throughout the process and communication was excellent. We would highly recommend Belvoir and will certainly be using them again. Sue and Steve Howe
Thank you so much Sue and Steve for your kind words. We are delighted that you were happy with our service
5/5
GoogleI dont write on line often, but the outstanding service I have received from John Ward in the Andover office needs to be recognised! One of my properties experienced a serious water leak that has resulted in several months of work being required to rectify the situation. Since the start of the issue, John Ward has kept us fully up to speed and has coordinated the tradesmen, loss adjusters and tenant faultlessly. Nowadays it is rare to find good service in most areas of life, but in this particular issue Belvoir have exceeded my expectations (and continue to do so). Many thanks to John Ward in particular and the Andover office. If you're looking for a letting agent I would highly recommend this office.
5/5
GoogleThe Belvoir team was more than helpful in finding us an apartment in Andover. They are very professional, helpful, and quick to respond and were able to find us a great apartment that fits right in our price range! . They are extremely supportive and easy to reach to answer any of our questions at all times. Highly recommended.
Ah thanks Adrina, it's wonderful to get such positive feedback. It is also very important to us, thanks again!
5/5
GoogleWorking with Chris made buying our first house a really enjoyable experience. He remained professional throughout and made sure everything required was taken care of quickly and effectively. Would 100% recommend and use again.PositiveResponsiveness, Professionalism, Value
That’s brilliant Will, thanks so much for the positive feedback!
5/5
GoogleThank you for the service I have received along this way. Friendly staff, good service. Kim ( Staff member), thank you for your support during this time of hustle and for keeping the information clear between us.
Thank you so much for the 5 star review! Means so much to us! :)
5/5
GoogleI have now been letting my property with Belvoir in Andover for around 6 years and have always received top class service from them. No matter who I come in to contact with in their office I am always met by polite, professional, helpful staff who act promptly to any communications. Very happy with the service I recieve here. Thank you all!
Thanks Nina for your positivity. Always nice to hear we're getting it right! Thank you for taking the time to write :)
5/5
GoogleBelvoir managed the letting of my house, in central Andover, for nearly 10 years. They were professional, knew the local market intimately, and always presented a friendly and helpful face to tenants. Plus, they made sure I was regularly updated and paid on time. To be highly recommended !!!
Thank you so much for your 4 star review James. It's been a pleasure looking after you and your property over the past decade!
5/5
GoogleThanks to Andrew for the help we had purchasing our new home this year, Andrew did lots of work chasing our solicitors when we weren’t getting anywhere with them so we are very grateful for his support to get it pushed through.
5/5
GoogleLike to say a massive thank you to Abbey for providing great service for me and my partner and helping us through all the process of trying to renting a place for ourselves.
5/5
GoogleBelvoir lettings team provided excellent service and found us a suitable tenant in a short timeframe. Vicky was professional and friendly throughout the process and communication was excellent. We would highly recommend Belvoir and will certainly be using them again. Sue and Steve Howe
Thank you so much Sue and Steve for your kind words. We are delighted that you were happy with our service
5/5
GoogleRecently purchased a property through Belvoir. Contrary to my previous poor experience of agents, Belvoir Andover have been excellent throughout the purchase. Special thanks to Andrew.
Thank you so much Alastair for your positive comments. We work really hard to provide industry leading customer service. We don't always get it right of course, but never fail to try. Thanks again!
5/5
GoogleMy experience with Belvoir has been good I only wish I went to them first and not other local estate agents, with one in particular being unfriendly and rude. Ebony and Courtney were very helpful, guiding me through the whole process. Thank you!
Thank you Rebecca. We are delighted that you have had a good experience
1/5
allAgentsLiars who do everything to
I started renting a property with them on November, and due to changes on circumstances of the landlord, on March they informed me that they were selling the property. In the first few weeks I pointed out some issues of the property, and as consequence they set an inspection on February, 4 months later, meaning I had live with those issues at least four months. The day of the inspection, I showed all the issues and raise concern for my safety due to the broken gate in the back garden. Two weeks later I haven't heard anything from them so I sent an email. Another couple of weeks have passed and they contacted me to tell me about the house being sold, ignoring all the issues I mentioned. Those issues were broken blinds, oven light not working, the outside light broken, the garden backdoor and some small others. When they first told me that the house was being sold, they also told me not to worry since it may take 6 months to sell the house, plus they need to give me 2 months notice at least. They also told me that I would get the last month as refund for the trouble. 3 months later they sent me the notice to leave, which seems weird since they said 6 months and only 3 have passed. They also went back on their word where I would be refunded the last month of rent, saying that I need to pay all. This cause me to rush finding a new property quickly, and I had to settle for one that does not satisfy all my needs. Also they never even offered me help to find something new. When I left, I paid a professional cleaning company to do the job, which they did properly since I was there when they finished and I was able to check and took pictures showing the job, but still they are asking me to pay for their professional cleaning, which I will definitely going to dispute. They sent me a report showing missing lightbulbs, wall fillings, and other issues that were there before I moved in, and they wanted to charge me for those too. When I first moved in, I took away their lightbulbs and used mine ones, and when I left I put back the ones they gave me, and I never damage the walls, I don't even put nails in those, in order to not damage them. They also complain about the co2 alarm not working, which never worked. When I spoke with them to the phone about that, they clearly didn't care about anything I was saying. I rented in Scotland for the past 8 years, and I had problems, but never this bad. I don't know if it is because I am in England or they are just the worst company ever. Anyway do not trust them.
1/5
allAgents"Liars who do everything to..."
I started renting a property with them on November, and due to changes on circumstances of the landlord, on March they informed me that they were selling the property. In the first few weeks I pointed out some issues of the property, and as consequence they set an inspection on February, 4 months later, meaning I had live with those issues at least four months. The day of the inspection, I showed all the issues and raise concern for my safety due to the broken gate in the back garden. Two weeks later I haven't heard anything from them so I sent an email. Another couple of weeks have passed and they contacted me to tell me about the house being sold, ignoring all the issues I mentioned. Those issues were broken blinds, oven light not working, the outside light broken, the garden backdoor and some small others. When they first told me that the house was being sold, they also told me not to worry since it may take 6 months to sell the house, plus they need to give me 2 months notice at least. They also told me that I would get the last month as refund for the trouble. 3 months later they sent me the notice to leave, which seems weird since they said 6 months and only 3 have passed. They also went back on their word where I would be refunded the last month of rent, saying that I need to pay all. This cause me to rush finding a new property quickly, and I had to settle for one that does not satisfy all my needs. Also they never even offered me help to find something new. When I left, I paid a professional cleaning company to do the job, which they did properly since I was there when they finished and I was able to check and took pictures showing the job, but still they are asking me to pay for their professional cleaning, which I will definitely going to dispute. They sent me a report showing missing lightbulbs, wall fillings, and other issues that were there before I moved in, and they wanted to charge me for those too. When I first moved in, I took away their lightbulbs and used mine ones, and when I left I put back the ones they gave me, and I never damage the walls, I don't even put nails in those, in order to not damage them. They also complain about the co2 alarm not working, which never worked. When I spoke with them to the phone about that, they clearly didn't care about anything I was saying. I rented in Scotland for the past 8 years, and I had problems, but never this bad. I don't know if it is because I am in England or they are just the worst company ever. Anyway do not trust them.
5/5
GoogleReally helpful, efficient and friendly service. They have helped me no end to secure my next rental property when I haven’t had much idea as to what this entails and what needs to be done. I was lucky enough to have been assisted mainly by Kim, she showed me the property and has guided me through the process of completing all the necessary forms and documentation. Fantastic experience that has made the stress of moving house that much easier.
5/5
GoogleEdele Knapman was amazing at helping me with my queries, especially as I'm new to renting.
Great feedback Jaysha, this is just what we like to read!
5/5
GoogleBeen living in my new property for 3mths now ! The staff at belvoir letting , have been fantastic ! They have sorted any problems that has accured . Special thanks to Emily Fryer for her discretion and timing .??
Thank you Dan. Pleased we were able to help
5/5
GoogleI recently had the pleasure of working with Belvoir and specifically with Abbey, one of their letting negotiators. The entire experience was seamless and stress-free, thanks to Abbey's exceptional professionalism and dedication.
1/5
GoogleAbsolutely shocking service. Needed a valuation on a 4 bed house, 3 bed and a 1 bedroom house. After 2 weeks I called to say I had not received any news on the valuation , told they had my email spelt wrong and would resend the valuations once again. No joy I called Belvoir only to speak with Andrew himself who first said he needed more time ? Then we hit the nail on the head when he said he hadn't done anything about it as yet followed by " I forgot I'm only being honest " He also insulted me by saying he was a busy man with paying customers which come first. I then reminded him where paying customers first start with a partnership to which he then tried to blag...obviously lost my custom.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Chris wrote: "what a delight it was dealing with this agent, one of the most honest approachable estate agents I have had the privilege to deal with in a long time. From the ..."
Yes. In The Trusted Agent 2026 awards: Belvoir, Andover won Platinum; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.
