Trusted Agent profile · Amersham · Buckinghamshire
Verified
★★★★★
1,046 reviews across 4 platforms
59-61 Hill Avenue, Amersham, Buckinghamshire, HP6 5BX
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Amersham, Buckinghamshire, at 59-61 Hill Avenue, is rated 4.6 out of 5 across 1,046 reviews on four platforms, including 742 Google reviews rated 4.7.
742
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
11
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Amersham a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
It was a long journey and we couldn't have done it without the constant support of Andrew. His professionalism was outstanding. He always kept us informed,and ...Read all 3 from sellers
Frost were acting for the sellers on our house and were extremely professional but also Danielle, the agent, was genuinely lovely and very easy to deal with. As ...Read the review from buyers
Our Amersham office covers: Amersham, Old Amersham, Little Chalfont, Chesham, Coleshill, Winchmore Hill, Penn Street, Great Missenden, Prestwood and surrounding villages.
Every review we hold for the Amersham office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from Ralph and his team. Kept me informed throughout sale process and made everything as seamless as possible. Highly recommend.
Dear Charlie, Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
1/5
GoogleAvoid!!!! So rude and such bad customer service. Phoned up to enquire about rentals to speak to a lady who was very abrupt and so unhelpful and hung up when I was explaining what I was looking for. Very disappointing as really keen on some …
Good morning Jack We would really like the opportunity to discuss this review further with you so we can establish the branch, team that you refer to, to be able to look into … More
5/5
GoogleOur whole experience with JP has been just perfect. Everyone in the team has been very professional, efficient, reliable and very pleasant to work with. In particular Bella has gone above and beyond her duties to solve any potentially stressful situation and unblock any impasse. I super highly recommend JP and Bella to anyone who needs to move forward with a sale/purchase.
Cristina, Your feedback is very much appreciated, thank you, Bella will be thrilled. We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We look forward to working with you in the future.
5/5
GoogleWe used Oulsnam for the recent sale of our house and the service was impeccable. The whole team were incredibly helpful throughout the process, and really helped us during the final week when the conveyancing process got extremely stressful. I'd definitely recommend them!
5/5
GoogleGreat team at West Byfleet office. A difficult market but they stuck at it and communicated well throughout the transaction
Hi Graham, thank you for your review and business. It was our pleasure! Charlie & the West Byfleet team
5/5
GoogleHad viewing a today with ceejay from hunters very polite and professional person
Thanks, Talha, I’m looking forward to working with you through this exciting new chapter! … More
5/5
GoogleI wanted to applaud the level of efforts, professionalism and friendliness that Lou, our estate agent, displayed. She is a credit to Brockenhurst and has left an impeccable impression. I really recommend this agency for first time tenants
Thank you so much for your kind words! We’re delighted to hear that Lou made such a positive impression and supported you so well as a first-time tenant. She’ll be thrilled to see your feedback. Wishing you all the best in your new home!
1/5
TrustpilotAVOID WHIST POOJA IS THERE!
Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first born into the apartment and put so much effort into decorating it for my baby. Pooja then decided to come and do the half year inventory check and all of a sudden raised so many complaints which were all false. I debunked all her false accusations on email showing our first 2 inventory checks as evidence. She also mentioned about mould being on the wall as our fault when the old tenants and building maintenance man both already mentioned the apartments have mould issues. We had already raised concerns to the agents months before about this and we were completely ignored. Pooja didn't like that I spoke out and so she sent us an eviction letter. We called her to ask why she is evicting us and she rudely said I should want to leave the property anyway due to mould as I have a newborn (Indirectly questioning my care for my child). A few days later she sent us an emailing saying she is 'Glad' to inform us of our eviction date. This is all clearly discrimination against me and my partner. I can see there are other reviews about her. I hope frost take action and do something about her. She should not be in such a sensitive role as she clearly lacks professionalism and doesn't know how to speak. Please don't rent from this agency whilst Pooja is working there .I know other people losing their homes because of her too. Although she is just one person she's clearly putting a lot of people in detriment and I would hate for that to be you too.
5/5
GoogleOulsnam found us a buyer very quickly and achieved us a good price for the property. Many thanks.
Thank you for your kind review. We are pleased to hear that we were able to find a buyer quickly and achieve a good price for your property. We appreciate your feedback and support.
5/5
GoogleWe had a good experience with them when buying our house. The agent, Steph, was nice and helpful along the process and always on top of every stage. They truly went above and beyond, even offering to pay for a professional house cleaning …
Thank you so much for your kind works, Steph and the team really appreciate it!
5/5
GoogleTrevor and the team at Frosts were superb, he delivered on his promise to sell our property and done so in a smooth, professional and courteous manner.
Hi Daniel - Thank you so much for writing this 5 star review for Trevor from our Amersham Residential Sales team. It was a pleasure to read that Trevor helped to sell your property in a smooth, professional and courteous manner. We will pass your comments on to him and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI wanted to say thank you to Ralph Denn for the support he has given me in my search so far, it’s been a pleasure dealing with him and his help and advice has been really appreciated.
Dear Robert, Thank you for your 5* review of the recent service you received from our James Pendleton Wandsworth Common branch. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
GoogleRecently bought a property on Pershore Road with Emma assisting me throughout the purchase. The team has been great, easy to deal with and always happy to help.
Thank you for your review. We’re so pleased to hear you had a great experience buying your property on Pershore Road. Emma and the team will be delighted to know their support and helpful approach made the process a positive one for you. Wishing you every happiness in your new home.
5/5
GoogleJust secured a property after 2 months of searching with the help of Maddy C and Ben from West Byfleet office. Very helpful and efficient. I would recommend this branch for anyone seeking a new property. Thank you
5/5
GoogleMyrings did a great job selling our house. They got our house on the market quickly and organised lots of viewings. Josh helped us push the sale through and was great keeping us in the loop throughout. Would highly recommend.
5/5
GoogleWe purchased a property which Frosts of Amersham sold us. We dealt with the manager, Gemma Testa, for the whole process and we can honestly say no-one could have been more professional, reassuring, attentive and co-operative than Gemma who accommodated our endless requests speedily and with great humour. Gemma was superb!
Many thanks for leaving this 5* review for our Amersham Sales team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent old school agent who gets the job done properly and professionally from Start to finish .
Thank you Robert for your lovely review, the team really appreciate it.
4/5
GoogleI really seamless experience with M&M. No sales process can always be straightforward, but despite this, the team continued to keep us up-to-date with any news. I would recommend selling your house through M&M!
Hello Kellie, thank you for your review, we really appreciate your feedback! M&M LB.
5/5
GoogleFine and Country acted for the recent sale of our house and they did a fantastic job. They were diligent, caring and went well above the norm in their quality of service. Mark Saville in particular handled much of the work for the sale, but the whole team are to be commended for their excellent attitude and handling of the sale.
5/5
GoogleMany thanks to Gemma, James, and the team at the Amersham office. Always friendly, professional, and efficient. When the inevitable wobble occurred in the process of selling our house, it was dealt with promptly and satisfactorily. Highly recommended.
Hi Colin, Thank you so much for your 5 star review. That's great to read; we're so pleased that Gemma, James and our Amersham Sales team were friendly, professional, and efficient. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleJNP helped me through a somewhat longer than expected sale of my house in Hazlemere with great professionalism and support. Douglas, Jackie and of course Julian and all the rest of his team did a wonderful job keeping me updated with all …
Thank you so much Samantha! We're delighted to hear that Douglas, Jacqui, Julian and the rest of the team were able to support you through your sale - they'll be so pleased with your recommendation. Thank you for choosing JNP!
5/5
GoogleWe dealt with Ed Whyte in the purchase of our new home who went above and beyond in order to help us get the purchase over the line in what has been extremely difficult circumstances due to the pandemic. Highly recommend James Pandleton, but especially Ed who was outstanding! Rosie and Ben Harrison
Dear Rosie & Ben, Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Ed will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you as you settle in to your new home.
5/5
GoogleJessica was able to accommodate to our schedules and guide us through the rental process in a friendly and professional manner.
5/5
GoogleHad a great experience with JNP, Douglas and his colleagues were always very helpful and easy to work with. We're really happy with all aspects of the process, glad to give them 5 stars
Thank you for your 5⭐ review Chris! Douglas and the team will be over the moon with your review. Thank you for choosing JNP.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Kate wrote: "It was a long journey and we couldn't have done it without the constant support of Andrew. His professionalism was outstanding. He always kept us informed,and ..."
Send The Frost Partnership Amersham a message.
