JNP Estate Agents Amersham reviews

★★★★★ 5/5

Google

Trefton Joyce and Suzy Garrett could not have worked harder or been more helpful in finding me a home to rent, particularly when one of the landlords changed their mind mid-way through the process. Thank you so much to both of you.

Lisa · 13 March 2025

★★★★★ 5/5

Trustpilot

I have been looked after by Lindsay &…

I have been looked after by Lindsay & Luke to find a property to rent, they are both very helpful and professional with this, I fully recommend using JNP for anyone searching for a property. Melissa

Melissa · 26 March 2025

★★★★★ 5/5

Google

We have received excellent service from Hydgate over to last two decades and Michael is no exception, finding good tenants for a quirky property with efficiency and speed. We will continue using their services in the foreseeable future.

Jo · 13 March 2021

★★★★★ 5/5

Trustpilot

Martin and Nathan are superstars!

I had the pleasure to deal with both Martin Officer and Nathan Dowie on recent property purchase in High Wycombe. They are very knowledgeable and kept be fully informed during the negotiation process. Top notch professional service. Keep up the good work.

Shaban · 24 October 2024

★★★★★ 5/5

Google

We have been renting a property from Hydegate Estates for a few years and in this time, we have always found Hydegate to be very professional and always quickly respond to any of our questions or issues we have reported. Any issues have always been dealt with very quickly and efficiently. For example, we recently asked a question find out if it would be possible for us to have some chickens in our garden. Our wish was resolved in a day! We now have some chickens!

Neatley1 · 16 September 2021

★★★★★ 5/5

Google

I think I have now found my family home however sadly not through Hydegate :( I would’ve loved to have found my family home through Mitchell Desborough as he was brilliant with my viewing and offer even though it was refused in favour of another family. One of my first viewings was with Mitchell and he really set the bar high for communication and integrity. He called when he said he would, he returned calls within minutes when I had more questions, he replied to emails when he said he would. I actually felt like I wasn’t a number, definitely a client. Naively I thought all estate agents were like this.....they aren’t. They really aren’t. If I had time on my side then I would 100% wait for a property to become available with Hydegate so I could work with them. Wish there were 6 stars ⭐️

Nikki · 16 September 2021

★★★★★ 1/5

Trustpilot

read the other 1 star reviews

read the other 1 star reviews - pretty much my experience. Not entirely clear whether the issue is incompetence or if their shocking service to tenants (both for maintenance, and for end of tenancy deposit refund) is intentional.

Steven · 28 November 2024

★★★★★ 5/5

Google

I am new to property ownership and have been dealing with Michael at Hydegate Estates in Amersham. I am "learning the ropes" and Michael had been kind, patient, helpful and very professional in my dealings with him. He keeps me up to date with all developments and gives helpful advice when needed. Sara from the maintenance team has also been a great help. I would recommend them. Michael goes above and beyond what I imagine is his usual remit to help me to understand how to keep our tenants happy, (which is our priority) and in business decisions. Thank you - excellent.

Susan · 17 March 2021

★★★★★ 5/5

Google

My husband and I rented through Hydegate, with the help of Michael we were found a great property. I was really impressed with the service and attentiveness from Hydegate throughout our tenancy. Having rented multiple times before it wasn’t something I had experienced to this standard. The minor issues we had were dealt with really quickly by Sara and nothing seemed too much trouble. Would have to recommend them to any landlord or tenant! Thanks to the Amersham office

J · 22 May 2021

★★★★★ 5/5

Google

Just dropped in to Hydgate office in Amersham and extremely impressed by the friendly and helpful attitude of the staff there. Thank you Eddie and colleagues

Fiona · 13 March 2022

★★★★★ 4/5

Google

Good prompt and thorough service from the whole team , especially Eddie and Michael who were totally on the ball, making sure everything was in place for my incoming tenants

Lisa · 13 March 2021

★★★★★ 5/5

Google

I have been using Hydegate Estates to rent out various properties for over thirty years. I cannot praise their services highly enough. They are incredibly professional, knowledgeable and friendly. I feel that I have a friend in the previous owner. Her son Michael has now taken over and he too has all the qualites which I have just listed. An absolute pleasure to know them and to rely on their expertise.

Kaz · 13 March 2021

★★★★★ 5/5

Trustpilot

Very good and professional especially…

Very good and professional especially property manager Shabrha Mahmood very efficient with any issues we had. Dealt with it in a timely manner. One one the best property managers we had with Jnp.

Sobia · 9 August 2024

★★★★★ 5/5

Trustpilot

Since Lindsay came on board so much…

Since Lindsay came on board so much more has happened in the last month than in the last 3 years. She’s on the job all the time keeps me informed. Spot on.

Nazli · 8 August 2024

★★★★★ 5/5

Google

I meet Suzy for the first time yesterday in the Amersham office. She has been brilliant in solving problems regarding issues with my rental property AND all within a day. I can’t recommend her highly enough. Thank you Suzy

Angela · 20 February 2023

★★★★★ 1/5

Google

One of the worst agents to deal with as a tenant. My deposit and over paid rent is stuck with them for week now and they still not able to clear it. Have to chase them every time with False promises. Cheap agencies are not always the best , so do avoid if possible.

Ravi · 13 March 2023

★★★★★ 5/5

Trustpilot

Wonderful company with team of experts.

Wonderful company with a good team of professional experts. Nathan, Naz, Mitchel, Mat, Martin, Liz, Sharon, Aga, Jan and Caroline- Thank you!

Vasile · 7 December 2024

★★★★★ 5/5

Google

Great meeting and service yesterday Deb Wheeler. Pleasant, helpful and professional. Thank you appreciated.

Ronel · 13 March 2025

★★★★★ 5/5

Google

Suzy has a really good appreciation of what we were looking for and found us the perfect property. She is a star.

Paula · 7 November 2024

★★★★★ 1/5

Trustpilot

Absolutely abominable service stay away

I have unfortunately contracted with JNP to manage one of my rental properties. I have never in my life seen a company that provided a worse service. So far in just this contracted year they have had to refund the management fee 3 times as it was blindingly obvious that they had not been doing the job I was paying them for. In both December 2022 and January 2023 they withheld money, for works done on the property, when in actual fact the works were completed on someone else's property. Every time I have had to contact them to get things put right. If this were the last property management company on earth I still wouldn't use them again.

Martin · 27 March 2023

★★★★★ 5/5

Google

Hydegate Estates have previously rented a property to myself and a friend for two years and have always found the company very helpful and professional. Especially Michael who was our main point of contact in this period, often going above and beyond to resolve issues. Highly recommended.

James · 13 March 2021

★★★★★ 5/5

Google

I had a rental with Hydegate Estates for a flat in Great Missenden 2015-2016 through Michael Barrett. The service was excellent!Michael was great in organising and setting up the rental and was always there to help whilst I was at the property. Would highly recommend the service.

Michael · 13 March 2021

★★★★★ 1/5

Trustpilot

Avoid !!!!

I could write a very long review sharing with you the catalogue of incompetence we experienced as tenants in a property managed by JNP. However, I can summarise this & save you the agony of reading it all by saying this. Avoid JNP like the plague if you are a tenant or a landlord. All you need to know is that during our tenancy they showed an unprofessional bias towards our landlord. Even to the point that when it came to returning our deposit they supported him in his questionable claims to massive deductions against us. We went through the arbitration process - still with JNP acting on behalf of the landlord and 5 months later we finally have all of what was rightly ours reimbursed to us.

Guest · 11 February 2023

★★★★★ 5/5

Google

Good afternoon we had a property check last Friday with Deb Wheeler very nice lady helped with all question and very professional

Peter · 8 September 2024