Trusted Agent profile · Amersham
Verified
★★★★★
148 reviews across 2 platforms
77 Sycamore Road, Amersham, HP6 5EJ
Part of JNP Estate Agents, see every office.
JNP Estate Agents's office in Amersham, at 77 Sycamore Road, is rated 4.2 out of 5 across 148 reviews on two platforms, including 95 Google reviews rated 4.5.
Every review we hold for the Amersham office, from every platform, shown as written. First names only.
5/5
GoogleSharna Joseph has been great in being proactive in obtaining quotes for some work that needs to be done at our property. We were impressed that she was not satisfied with the first quote received and immediately set about obtaining another one. She has both the tenants and the landlords well-being firmly on her radar.
Thank you for your 5* review Karen!
5/5
TrustpilotHouse sale great experience with JNP High Wycombe
I never realised that selling a house could be so stressful. Having said that JNP were absolutely fantastic from start to finish. Professional, caring, supportive and constantly keeping in touch with me. From the prompt valuation via the lovely Mitchell, to the viewings and sale itself, Lisa in the Progressions Team was simply awesome and kept me fully briefed throughout the process giving me guidance, updates and calmed my frazzled nerves. Huge thanks also to Caroline, you should be very proud, you have a really great team. Huge thanks!
Thank you Lynne! Reviews like this really do make our day! It really is a team effort from the valuation to the viewings, the feedback and the updates for progressing the sale. We are very proud of Caroline, Mitchell, Lisa and the team and they'll be thrilled that you've taken the time to write such wonderful words.
5/5
TrustpilotLindsay Winters from JNP Lettings in…
Lindsay Winters from JNP Lettings in High Wycombe has been absolutely fantastic. She has a work ethic which is so hard to find these days & is by far the best contact at JNP that we've ever had. She is so pro active in sorting out problems & always keeps us informed of progress. I can't rate her highly enough. Many thanks for all you've done Lindsay!
Thank you so much for your glowing review! We’re thrilled to hear that Lindsay has provided you with such outstanding service. Lindsay’s strong work ethic and proactive approach are qualities we deeply value, and it’s wonderful to know she made such a positive impact on your experience with JNP Lettings.
5/5
TrustpilotNatalie is professional and friendly
Natalie was an absolute super star. She was professional and friendly and always helpful. Natalie always returned calls promptly and reassured me when needed. Natalie secured a property for my nephew, everything went smoothly and he was in the property promptly. I recommend Natalie at JNP if your a landlord or a tenant.
Thank you Katherine! We're so pleased to hear that Natalie provided such professional, friendly and helpful support. She will be thrilled with your recommendation! We wish your nephew many happy memories in his new home.
5/5
TrustpilotGreat experience dealing with Naz
Great experience dealing with Naz, very helpful and went the extra mile on a number of occasions. I would highly recommend JNP and Naz in particular, absolutely amazing. Thank you Naz Morgan & Nicky
Thank you Morgan and Nicky! We’re delighted to hear Naz went the extra mile, he’ll be over the moon with your feedback and 5⭐review.
5/5
GoogleMy wife and I used JNP to help us sell our property, something we've never done before and was rather a daunting thought. When we met our estate agent however, Mark, he could not have made the process easier. His professionalism coupled with a warm and approachable nature helped no end in the whole process. Should the opportunity ever arise where we were to move back into JNP's covered area for properties, I would be more than happy to use them again - First class service.
Thank you so much for your wonderful review Tom! Selling your home can often cause a myriad of emotions but our job is to make it as stress-free as possible and we're delighted that Mark helped achieve that. His compassion, understanding and professionalism make him a very valued member of the team. Wishing you and your wife all the best in your next chapter! Thank you for choosing JNP 🏡✨
5/5
GoogleI had the great pleasure of finding a property through JNP Amersham, both Lindsay and Alison have been fantastic throughout. I had quite a few questions being new to this, and they were completely accommodating and helpful. The whole process has been quite painless due to them. THANK YOU GUYS!
Thank you for your 5 ⭐ review! We're so pleased that Lindsay and Alison's fantastic customer service and knowledge helped you find your property. Wishing you many happy memories in your new home and thank you for choosing JNP.
5/5
TrustpilotI had a wonderful experience with Phil…
I had a wonderful experience with Phil from JNP estate agents in hazalmere He showed me several properties and was extremely knowledgeable, friendly, and professional throughout. What really impressed me was that he went out of his way to arrange and show me another property that I hadn’t even booked an appointment for, all to make sure I had the best options to consider. His extra effort and genuine care made the whole process much more enjoyable. I wouldn’t hesitate to recommend him to anyone looking for a property.
Thank you for your lovely review Sangita! Phil will be over the moon that you have taken the time to leave a review. We're delighted that his knowledge and extra effort made so much difference on your property search. Do give him a call on 01494 716000 if he can be of any further help.
5/5
GoogleA big thank you to Suzy Garrett and JNP for helping us find the beautiful house we had been searching for so long. It was a pleasure working with Suzy; she has such great energy and made the whole process smooth and easy, saving us a lot of stress :)
Thank you so much Patrycja! We’re thrilled that Suzy was able to help you find the perfect home. Her positive energy and commitment to helping clients in their property search are truly invaluable, and it’s fantastic to hear that she made everything stress-free for you. Suzy will be over the moon with your review, thank you.
5/5
GoogleWe are currently tenants in Amersham and last week Deb Wheeler came to do a routine premises inspection on behalf of the landlord. Deb was punctual and thoroughly considerate and professional throughout the visit. She couldn’t have been more helpful and thoughtful in ensuring our ongoing tenancy was as comfortable and enjoyable as possible.
Thank you for your kind feedback! We’re delighted to hear that Deb made your inspection experience positive. Her punctuality, consideration, and professionalism are qualities we strive to uphold and we appreciate your comments.
5/5
GoogleWe are currently tenants in Amersham and last week Deb Wheeler came to do a routine premises inspection on behalf of the landlord. Deb was punctual and thoroughly considerate and professional throughout the visit. She couldn’t have been more helpful and thoughtful in ensuring our ongoing tenancy was as comfortable and enjoyable as possible.
Thank you for your kind feedback! We’re delighted to hear that Deb made your inspection experience positive. Her punctuality, consideration, and professionalism are qualities we strive to uphold and we appreciate your comments.
5/5
GoogleSuzy is one of the very best in the business. She’s intelligent, resourceful, trustworthy and deeply experienced in the local market. Moreover, she is a consummate professional, and, equally, a joy to work with. And I thought there was no such thing as a unicorn!
Thank you so much for your incredible review Steven! We couldn’t agree more - Suzy truly is exceptional and your kind words capture her perfectly. Her intelligence, resourcefulness and deep understanding of the local market make her a standout professional, and we’re so glad she made your experience such a joy. The best proof that unicorns do indeed exist 🦄
5/5
GoogleSuzy is really kind, approachable and very helpful. She helped us find a new flat to move into and because of her, it became easier and faster. JNP makes smooth and hassle-free transactions with their clients and they definitely do their best to accommodate people.
Thank you for your kind words Gwen! Suzy's approachable and helpful nature is truly an asset to our team and we're delighted that she was able to help you find a new flat. We look forward to welcoming you back as/when you decide to move again!
5/5
TrustpilotThis customer service was outstanding…
This customer service was outstanding and the property was exactly what I was looking for . I was so pleased with customer service I received. Matt went above and beyond to help me find the perfect home . I was very impressed with the quality of service provided . Thanks again . Jade Matt
Thank you so much for your kind words! We’re thrilled to hear that you found the perfect home and that Matt’s efforts exceeded your expectations. Providing outstanding customer service is our top priority, and we’re delighted that you were pleased with the experience.
5/5
TrustpilotEfficient management
Jade at JNP has been doing a fantastic job in managing our properties. She has been prompt in addressing issues, organising contractors immediately when needed and most importantly keeping us updated as we live some distance from High Wycombe. We have great confidence in Jade's abilities and cheerful efficient manner.
Thank you Margaret! We’re delighted to hear how pleased you are with the service Jade has been providing in managing your properties. It's great to know that Jade’s prompt action, clear communication and cheerful nature have given you peace of mind. Thank you again for your continued trust in JNP.
5/5
GoogleWe used JNP to sell our flat, took a while due the market conditions but Trefton from the Amersham office and Mark at the Hazelmere office where brilliant at guiding us through the process, and supporting all our questions and queries. They supported us to sell our flat but also currently supporting looking for our next home. can highly recommend JNP to anyone local looking to sell.
Thank you so much for your review Joshua! We're delighted to hear that Trefton and Mark were able to guide through the sale of your flat. We’re excited to be supporting you on the search for your next home and really appreciate your recommendation ⭐
5/5
TrustpilotThanks to Lindsay
Lindsay is, as always, so incredibly helpful and professional. Any problem that I encounter is dealt with in a speedy and efficient manner. Cannot thank her enough.
Thank you for your review! Lindsay will be delighted that you've taken the time to leave a review. She’s a real asset to the team and we're so pleased that she has been able to help you in such a quick and professional manner.
5/5
TrustpilotThank you Jade
Jade at High Wycombe office made a good job of organising the re-roofing of my property at 99 West Wycombe Road. Also the installation of a new front door. She was very helpful and kept me and the tenant informed at every stage.
Thank you Peter. We're so pleased that Jade was able to co-ordinate works at your property - she'll be thrilled that you've taken the time to leave a review!
5/5
GoogleFirst contacted Jnp estate agents in Amersham And spoke to Suzy Looking for a rental property explained my situation, she couldn’t be more Helpful an absolute pleasure to speak to,Suzy and Her team are a credit to jnp keep up the good work
Thank you for your Philip! We’re so pleased to hear that Suzy and her team were able to assist you - it’s fantastic to know that Suzy’s helpfulness and professionalism made a positive impression. We’re proud to have her and her team as part of JNP.
5/5
GoogleI have been dealing with Hydegate Estates for little under 2 weeks and in that time I have been able to view a property twice and move in. I have received excellent service from the guys there, particularly Eddie. Due to a change in circumstances, I have been in a position where moving needed to happen quickly - I have been pestering Eddie almost on a daily basis to get the move done as quickly as possible and he has made it happen. Thanks again for your help!
Thank you for your review Amy. We're overjoyed that Eddie was able to help you find and move in to a property with such speed and excellent service.
5/5
GoogleAs landlords we have been using Hydegate Estates to find tenants for us for over 15 years. Right from the off we were impressed with the efficiency, knowledge and professionalism of the Hydegates team throughout the whole process. From our perspective this has meant that we have had suitable tenants for our properties and, from the tenants perspective, they can feel confident that all the necessary legal requirements/safety checks and certificates are in place. This continues throughout the tenancy when we know we can rely on Sally Simmons (admin) for support and to "check in" with us that all necessary checks are up to date and paperwork in place. Thanks Sally, it's comforting to have you there as a safety net! Although, due to us bring in close proximity, we manage the properties ourselves, we have always felt able to call on Hydegates for advice if we have any concerns and to advise us of any changes in regulation within the industry we need to be aware of. We would have no problem with asking them to manage the properties in the future should circumstances require it. More recently we have had dealings with Hydegates during Covid 19 lockdown & easing, when 2 properties needed to be re-let. As soon as was possible, and in keeping with Covid restrictions, they marketed and found new tenants, with Michael Barrett (Lettings Manager) & Mitchell Desborough (Lettings) being our main points of contact in viewings, documentation and check-in. Again, despite these difficult times, this was achieved to their usual high standard. Thank you.
Thank you so much for your review Gillian. We're so pleased that Sally, Michael and Mitchell's efficiency and professionalism have helped you find tenants over the last 15 years. Thank you for your continued custom.
5/5
GoogleThank you Trefton and Suzy for reletting our properties so quickly in Princes Risborough, you were both extremely efficient and we were very grateful for the wonderful service. Charlotte & John
Thank you Charlotte and John! Trefton and Suzy will be delighted with your 5* review. We're so pleased that they were able to make the reletting process so smooth - thank you for your continued business!
5/5
TrustpilotNatalie Proctor professional sercice
I have had dealings with Natalie Proctor from the high wycombe branch. I have found her communication amazing and her response to emails speedy. She made the new tenancy agreement painless and was on hand to answer any questions I had! Thanks Natalie 👍🏻
Thank you so much for your kind words! We’re delighted to hear that Natalie provided you with such excellent service. Her dedication to clear communication and quick responses is something we take great pride in. We’re glad she was able to make the new tenancy agreement process smooth and hassle-free for you.
1/5
GoogleI’ve never been treated with such disrespect in 25 years renting across the world. 7 years in the same house. Paying each month. Maintaining the house. They wanted to increase 26% the rent. We said it was too much to have a conversation. They send us notice to leave while repairs were on hold for over a year… They came to talk to us to “mediate” between us and landlords but they did nothing to protect us and our little ones but only do what landlords requested even though it was unmoral (like delaying our deposit and refuse to pay the bill for a pest control issue due to the foundations of the house). Luckily the Deposit protection exists for a reason. And they had to return our deposit. Last… they claimed us stuff that they own builder did… Again… I’ve never felt as insulted in my life…
Thank you for your review Marta. We’re sorry to hear that you have not been satisfied with the service you have received from us. We appreciate your feedback and have passed your comments on to the Lettings Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JNP Estate Agents's Amersham office has 148 reviews across two platforms: 95 on Google, 53 on Trustpilot (across the whole business).
JNP Estate Agents Amersham is rated 4.2 out of 5 across all 148 reviews, and 4.5 out of 5 on Google from 95 reviews.
JNP Estate Agents Amersham, 77 Sycamore Road, Amersham, HP6 5EJ.
