Trusted Agent profile
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★★★★★
148 reviews across 2 platforms
77 Sycamore Road, Amersham HP6 5EJ
Part of JNP Estate Agents, see every office.
JNP Estate Agents's Amersham office at 77 Sycamore Road is rated 4.2 out of 5 across 148 reviews on two platforms, including 95 Google reviews rated 4.5. The 53 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Amersham office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with JNP agent (Lindsey)…was worth it 5 star
My experience with JNP agent (Lindsey) was always great. I couldn’t wish for better person to help me to communicate with tenants.
Thank you for your review Anna! We're delighted that Lindsay's clear communication has helped you.
1/5
TrustpilotBe prepared to go to small claims court
I rented a flat with JNP for 13 months and at the end of my tenancy, they completely ignored my requests for the deposit to be returned. Due to the radio silence I have had to raise a dispute with My Deposit and I will be taking them to a small claims court if they do not respond. The inventory check out report came back with minor wear and tear, so I do not believe there is any reason to withhold a significant amount. Regardless of this, I should expect some minor communication about the reason for withholding. Furthermore, I found it difficult to get major issues repaired in the house, such as a washing machine and oven and I was left 2 weeks without cooking facilities.
1/5
TrustpilotCurrently in dispute trying to get…
Currently in dispute trying to get deposit back ,advise prospective tenants to photo and send in absolutely every tiny mark,limescale no matter how small or dirt however minimal or awkward to access at start of tenancy and have added to file because professional inventory company didn't fully show all of these things at start of tenancy and they will use very good photography to charge you at end of tenancy .JNP will try to get you to pay for professional cleaning even when it's not required . I can back this review up with examples so it should not be censored. They also tell me that if I don't agree to their costs it would take me at least 3 months to get it sorted and that landlord agreement for professional clean signed a couple of weeks before law changed still holds although I believe it was retrospectively made illegal in 2020.
5/5
GoogleHydegate Estates, and in particular Michael Barrett, manage the letting of 2 apartments on my behalf. They have always found excellent tenants and are a professional and efficient office to work with. I am very happy to recommend them..
4/5
GoogleI couldn’t recommended Hydegate Estates enough, they were tremendously helpful finding my friends and I a flat together. I found Micheal Barret there to be incredibly reliable and professional throughout tenancy whenever we had any problems arise.
5/5
TrustpilotLindsay dealt with my query very…
Lindsay dealt with my query very quickly and efficiently - couldn't have asked for better.
Thank you James! We're so pleased that Lindsay was able to help you quickly and efficiently - she'll be delighted with your review.
5/5
GoogleMe and my partner have been using Hydegate for around 2 years in our rental and they have been nothing but professional and helpful during the course of our tenancy. Michael especially, really helped use during our move and made it less stressful in the process. Would recommend!
Thank you for your recommendation Amie. Michael and the team will be thrilled with your review.
5/5
GoogleHave just found the perfect rental property through Hydegate Estates. I found Micheal and his team, to be, honest, professional, kind and most importantly transparent, throughout the whole process. Everyone knows it can be stressful, …
5/5
GoogleHydegate Estates have looked after my family's property for the last few years and I would definitely recommend them. Michael is very responsive, professional and also got us a great unexpected rent increase recently!
5/5
GoogleDef the best est agent we have had. We now own our house but when we were renting, we had a few different dealings with all sorts. These were by far the best.
5/5
GoogleI would highly recommend Hydegate Estates. They are not only professionals and delivering high quality services but they do treat you the best they can. They very helpful and always there for the customers. …
2/5
GoogleI made an enquiry about a rental property. Initially the staff were very friendly and helpful but that only lasted until I informed them that I wouldn't be able to take up the lease due to the timescale the landlady wanted. Since then their eagerness to help has completely vanished (despite being registered on their prospective tenancy list) which only leads to the perception that they aren’t really genuine when it comes to finding the right property for renters. Perhaps for them it is just about the money. Thankfully we aren’t short of letting agents in Amersham - though decent ones are hard to come by. Sadly, despite their claims to the contrary, Hydegate are not one of them.
5/5
GoogleMy husband and I rented through Hydegate, with the help of Michael we were found a great property. I was really impressed with the service and attentiveness from Hydegate throughout our tenancy. Having rented multiple times before it wasn’t …
Thank you for your review. Michael, Sara and the team at Amersham will be delighted with your recommendation.
5/5
GoogleWe have used Hydegate Estates, for many many years and they have always given us a very personal and professional job. With the help of Michael , Eddie and Mitchel front desk and Sally in admin. I highly recommend this company..
Thank you for your recommendation Sherida. Michael, Eddie, Mitchell and Sally will be overjoyed that their service has retained you as a valued customer.
5/5
GoogleI have dealt with Mike Barrett at Hydegate estates on several occasions and always found him to be professional, informative and very helpful.
5/5
GoogleThanks to Michael and Mitchell, We found our place and manage all paper job in the middle of Covid and Summer holiday.
5/5
TrustpilotFirst rate service
Over a certainly difficult selling process Sue Harper and her associates at this office (and on a regular interacting basis with Nick and Matt) provided a very professional and also personable service. Strong recommendation from me on driving forward for their client to seecompletion.
5/5
GoogleWe have just rented a property through Hydegates and are very pleased with the service provided by Mitchell and Michael. They both came across professionals, helpful and keen to help. I would surely recommend the service.
Thank you for your review Ayesha. We're so pleased that Mitchell and Michael were able to help you find a property to rent.
5/5
GoogleJust rented my house through Hydegate Estate agents and would highly recommend them. The rental was dealt with by Mitchell Desborough who was polite, conscientious and highly considerate in these trying times. Thank you
Thank you Sue. Mitchell will be grateful that you took the time to leave a review.
5/5
TrustpilotBest estate agent and property…
Best estate agent and property management company in the UK, I have never seen this kind of professional work and advice from JNP real estate in High Wycombe, saved my thousands of pounds, Excellent people and very knowledgeable staff, extremely pleased with them, I gave my all 82 properties to them for full management, 10/10*
5/5
GoogleVisited Hydegate Estate Agents in Amersham looking for information in regards to the rental of my property. Mitchell gave me some great advice and and was extremely professional and helpful
Thank you for your review Kim. We're pleased that Mitchell was able to provide you with professional and helpful advice.
5/5
GoogleGreat professional company to use for house hunting. Had a really good couple of property viewing with Mitchell Desborough who was very knowledge, polite and helpful. Definitely recommend them.
Thank you for your review Rosy. Mitchell will be grateful that you took the time to recommend us.
5/5
GoogleMitchell Desborough provided a great service when letting my property - he really helped to resolve my last minute problems enabling the tenants to move in on time.
Thank you for your review Tracy. We're so pleased that Mitchell was able to help you find the right tenants.
5/5
GoogleA seamless process renting my new property with Hydegate Estates and in particular first class communication and customer service from their representative Mitchell
Thank you for your review Jonathan. We're so pleased that Mitchell's first class service provided a seamless process for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JNP Estate Agents's Amersham office has 148 reviews across two platforms: 95 on Google, 53 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
JNP Estate Agents Amersham is rated 4.2 out of 5 across all 148 reviews, and 4.5 out of 5 on Google from 95 reviews, checked 9 October 2026.
JNP Estate Agents Amersham, 77 Sycamore Road, Amersham HP6 5EJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.