Every review we hold for the Amersham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery friendly professional team. They kept in regular contact and updates and always responded to any enquiries promptly. Above and beyond with help and advice and made the selling and buying of my properties problem free. I have no hesitation in recommending them as a honest honourable professional agent.PositiveResponsiveness, Quality, Professionalism, Value
Deborah · 24 October 2021
Agent replied · 23 October 2024
Hi Deborah,
Many thanks for taking the time to write this 5* review for our Amersham team.
We are delighted to read that they provided you with an efficient and effective property service, and went over and above to ensure that both the buying and selling of your properties was problem free.
We will pass your comments on to all involved.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost have been amazing from start to finish for the sale of our property which was done very quickly and smoothly by Josh, he did an excellent job.
Sunita · 27 January 2024
Agent replied · 23 October 2024
Hi Sunita. Thank you very much for taking the time to post this fantastic 5 star Google review for our Amersham Sales team, and especially Josh. We are delighted to hear that they were amazing from start to finish for the sale of your property. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI’ve just exchanged on a sale handled by James Pettit at The Frost Partnership. What service. Confident, knowledgeable, professional and a pleasure to deal with. I cannot recommend highly enough. Thank you!
Jan · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to write this fantastic 5 star review for James Pettit from our Amersham team. It’s great to read that you found him confident, knowledgeable, professional and a pleasure to deal with. We will pass your comments on to him and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotTruly Awful!!
Truly Awful! It is utterly disgusting the way this company treats tenants, acting like they are above the law - breaching numerous clauses in the tenancy agreement. I dread to think how other, more vulnerable tenants have suffered as a result of this company. I moved out in November 2021 and have still not received my deposit. After 3 months of ignoring my emails, Frost contacted me with false charges and deductions from my deposit. When i queried them, they would not give me an answer - so I contacted TDS and was informed I could not make a claim after 3 months of moving out... coincidence?
Kara · 7 March 2022
★★★★★ 5/5
GoogleAndrew Holdsworth and his team were thoroughly professional and very helpful from start to finish. Combined with their expert knowledge of the local market we felt we were in very good hands and would use them again without hesitation.
Steve and Katey Barker, Amersham.
Steve · 25 October 2018
★★★★★ 5/5
GoogleReceived an excellent service from Andrew in the sale of our property in Amersham.
A calm and measured manner backed up by deep experience meant that we faced and overcame a number of challenges and setbacks to realise the sale of our property and move into our dream home.PositiveProfessionalism
Richard · 24 October 2021
Agent replied · 23 October 2024
Hi Richard,
Many thanks for taking the time to write this 5 * review for Andrew. We are delighted to read that he provided you with a knowledgable and professional property service that enabled you to move into your dream home.
We will pass your comments on to Andrew and our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookNow that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly.
All best wishes to you and yours and hope you have a Merry Christmas!
Rob
Rob · 16 November 2023
★★★★★ 5/5
FacebookFrost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.
Ammad · 25 July 2021
Agent replied · 22 February 2025
Hi Andrew,
Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them in the future.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotA No Show Estate Agent
Dreadful experience with Amersham branch. Made 40 mile journey in taxi to an arranged entry to a house. Without warning the agent never showed. I called and they said there was a problem and would phone back even though taxi driver was waiting they never called back. I called them and was told they weren’t coming. I’ve never heard of anything like this. I am making full complaint but they haven’t taken responsibility and keep changing their story. Appalling
EVG · 2 August 2021
★★★★★ 5/5
FacebookMark and Frankie at the beaconsfield branch were absolutely fantastic at guiding us through our sale. We had high quality and quantity of viewings and we achieved a substantially higher final sale value than another agent had suggested. Professional and quick to return calls. Very happy with the service.
Paula · 10 February 2021
Agent replied · 22 February 2025
Hi Paula,
That's great to read; we're so pleased the Beaconsfield team achieved a higher sale value for your property and were professional and responsive.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
Facebookdealt with Wendy, who was incredibly helpful
Luke · 24 October 2018
Agent replied · 22 February 2025
Hi Luke, Many thanks for your recommendation - much appreciated.
★★★★★ 5/5
FacebookFound a property to rent through Frost. Vicky Lyle helped me through the process as I have never rented before. She was brilliant, incredibly helpful and responsive. I am new to the area and she was able to provide lots of local knowledge. I would most definitely recommend Frost.
Karen · 6 November 2020
Agent replied · 22 February 2025
HI Karen,
Many thanks for taking the time to write this recommendation for Vicky.
We're delighted to read that she provided you with a professional, knowledgeable and responsive property service.
We will pass your comments on to Vicky and to our senior management team.
Bets wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotLandlords Beware
Landlords Beware! This letting agent is terrible. They will match other estate agents lettings fees at 5-7% 'let only' fee but will then add additional charges such as 'tenancy agreement fee' of £456 as well as trying to add on other fees without your permission such as £30 for registering the deposit (which I did not ask them to do). In addition, they will charge 3% renewal fee as well as a £90 'memorandum of agreement fee' if the tenant stays on. I have worked with other estate agents who charge no renewal fee as there is no further work they have done (but may charge a small fee of about £30-40 for a renewal of contract).For a flat with a rental income of £1100, they charged me an additional £486 compared to other estate agents in the area who do not charge these additional fees. I regret my decision to give them my business and will never do so again. My advice would be to go to any other letting agent.
Unsatisfied · 26 January 2021
★★★★★ 5/5
GoogleI'm an estate agent who was involved in a chain with Gemma Testa in the Amersham office. Without a doubt a great professional. Kept me informed throughout the process. 100% recommend to use in this area.
Craig · 24 October 2022
Agent replied · 23 October 2024
Hi Craig
Many thanks for taking the time to write this 5* review for Gemma Testa from our Amersham Sales office.
We are delighted to read that she kept you informed throughout the process and was a real professional. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookEloise was very accommodating and professional. She arranged convenient viewings and kept me up to date with all progress. I was very impressed and would certainly recommend to others.
Michelle · 7 July 2021
★★★★★ 5/5
GoogleThe team at Frosts in Amersham were efficient and attentive in the recent sale of my mother's house - they kept me in touch every step of the way and answered any questions and concerns that I had quickly.
Lisa · 26 October 2014
★★★★★ 5/5
TrustpilotMy views as a Landlord
I am a Landlord and Frost manage my property. Danielle in particular is efficient and communications effectively with my tenants and also me to ensure we are proactive in sorting out any issues.
Alison · 29 November 2024
★★★★★ 5/5
FacebookFantastic service from the whole team, great assistance and guidance, definitely the team went the extra mile in order for me to secure the tenancy. I couldn’t be more happy and satisfied!! A huge thank you to the Frost Partnership Amersham!!!
Gianpietro · 29 November 2021
Agent replied · 22 February 2025
Hi Gianpietro,
Many thanks for taking the time to write this recommendation for our Amersham team.
We are delighted to read that they provided you with a professional and helpful property service, and did everything they could to help you secure your tenancy. We will pass your comments on to all involved and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThe Frost Partnership have been
amazing.
Professional and helpful at all times.
James, Karen and Caroline are a credit
to the business!!
Claire · 24 October 2023
Agent replied · 23 October 2024
Hi Claire - Thank you so much for taking the time to write this fantastic 5 star review for our Amersham team. We are so pleased to hear that they were professional and helpful at all times. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookExtremely professional, let my property for years with the same tenants. Highly recommended for letting and selling property . I bought the house from them and let through them . All sales negotiators and letting negotiators highly experienced professionals .
Gurpreet · 19 January 2022
Agent replied · 22 February 2025
Hi Gurpreet,
Thank you for taking the time to write this glowing recommendation.
We are delighted that you have always received an extremely professional property and letting service from our teams.
Thank you for continuing to work with us and we look forward to assisting you again in the future.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleExcellent service from Andrew and his colleagues from the Frost team in Amersham. They dealt very sensitively with some difficult issues. Always accessible and responsive. Extremely knowledgeable about the local market. Lovely people to deal with. Made the whole process run smoothly and we are very grateful.
Juliet · 25 October 2019
Agent replied · 23 October 2024
Hi Juliet, Many thanks for taking the time to write this glowing review for the Amersham team. We're delighted to hear that you were impressed with the responsiveness of the team and that they ensured the whole process ran smoothly. Best wishes to you from all at the Frost Partnership Estate Agents
★★★★★ 5/5
FacebookStephen and Anthony have been absolutely brilliant. Anthony has kept me informed every step of the way and always sorted any issues. If I have to sell a house again I would certainly use Frosts I can’t recommend them highly enough
Gillian · 18 February 2021
Agent replied · 22 February 2025
Hi Gillian,
Many thanks for taking the time to write this recommendation for Stephen and Anthony. We're delighted to read that they provided you with an outstanding property service.
We will pass your comments on to both.
Bets wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotWonderful service from Channel Williams…
Wonderful service from Channel Williams
We received very nice & friendly service from Channel Williams. She is always hard working, helpful, professional and practical. One more time thank you very mush for your outstanding service.👏
Gediminas · 6 August 2024
★★★★★ 5/5
TrustpilotWORTHY A RIDE
It has been a very good ride since our partnership with The Frost. Very organised and qiuck response when contacted always. Keep up the good work esp Chanel Williams who is always in touch if needs be. Keep it up👏
Hasifah
Hasifah · 12 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
