Trusted Agent profile · Amersham

Frost Partnership Amersham reviews

4.3

★★★★★ Great

320 reviews across 3 platforms

59-61 Hill Avenue, Amersham, HP6 5BX, HP6 5BX

Part of Frost Partnership, see every office.

Frost Partnership's office in Amersham, at 59-61 Hill Avenue, is rated 4.3 out of 5 across 320 reviews on three platforms, including 93 Google reviews rated 4.7.

Google logo

4.7 / 5

93

Reviews on Google

This office

Facebook logo

4.9 / 5

164

Reviews on Facebook

Business-wide

Trustpilot logo

63

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Amersham office, from every platform, shown as written. First names only.

1/5

Trustpilot

They have not paid back my deposit for…

They have not paid back my deposit for 3 months now. I moved out of the property rented in July. Have been calling them and sending emails with no response as to when the deposit will be paid back. During the tenancy did not get much support. Definitely do not recommend the agency.

Natalia · 11 October 2021

5/5

Google

Great experience. Andrew helped up secure and buy our home without glitches! Very grateful and we were extremely happy with the whole experience.PositiveResponsiveness, Quality, Professionalism

Mohnish · 24 October 2020

Agent replied · 23 October 2024

Hi Mohnish, Many thanks for taking the time to write this 5* review for Andrew from our Amersham office. We are delighted to read that he helped to secure your home without any glitches. We will pass your comments on to Andrew and to our senior management team. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agents

1/5

Trustpilot

Hi,Communication is important.

Hi, Poor communication and unjust treatment. Thank you

Bonnie · 6 January 2025

1/5

Facebook

Made an offer higher then the value the property was sold for, was told by a lady the property went for way over the initial price only to see it 6months later in the previous sales for less then what i had offered! Was told i would be getting a response to why this happened, 6days nothing, im writing this.

ياسر · 14 February 2019

1/5

Trustpilot

Terrible Experience

Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.

J · 12 August 2024

5/5

Trustpilot

Very nice & friendly service from…

Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.

Mariam · 18 February 2024

1/5

Trustpilot

Very poor experience

Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere

Phil · 6 September 2023

5/5

Facebook

Always kept me informed of progress and quick to deal with any issues.

Christine · 4 March 2022

Agent replied · 22 February 2025

Hi Christine, Many thanks for taking the time to write this recommendation. We're delighted to read that you received a professional and proactive property service. Best wishes from all at The Frost Partnership Estate Agents

5/5

Google

I had an issue, it was clearly an administrative one, which has thankfully now been resolved in a professional manner.PositiveProfessionalism

Naresh · 24 October 2020

Agent replied · 23 October 2024

Hi Naresh We're really pleased to hear that all has been resolved in a professional manner. Thank you for your understanding. Best wishes to you from all at The Frost Partnership Estate Agents

5/5

Facebook

Thanks for a good job keeping us informed through the various stages of the sale - great work..!

Andy · 13 November 2020

Agent replied · 22 February 2025

Hi Andy, Thank you so much for the recommendation and you're very welcome!

1/5

Facebook

Just the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.

Kate · 11 January 2019

Agent replied · 22 February 2025

Hi Kate, We take all feedback seriously. We have sent you a private message regarding your experience. Many thanks Kind regards

5/5

Facebook

Very pleasant experience with my new Tenacy. Staff very helpful and efficient. Would highly recommend.

Steve · 20 November 2020

Agent replied · 22 February 2025

Hi Steve, Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient. Very best wishes to you from all at The Frost Partnership Estate Agents

1/5

Trustpilot

Very unhelpful rental department

Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!

Zoë · 27 March 2024

1/5

Trustpilot

It's an unprofessional agency..

It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...

Mihai · 19 October 2022

5/5

Google

Very well organised and presented exhibits. Interesting and informative. Well worth visiting for adults and children

Mark · 25 October 2019

Agent replied · 23 October 2024

Hi Mark, We think we've received the wrong review here; but we're delighted to read that you enjoyed the exhibition - it sounds great! 😊👍 …

5/5

Google

Very helpful throughout the purchase process and lovely people to work with, thank you

Rob · 25 October 2019

Agent replied · 23 October 2024

Hi Rob, Many thanks for taking the time to write this 5* review for the Amersham team. We're delighted to hear that they were helpful and personable throughout your property purchase. Best wishes from all at The Frost Partnership

5/5

Facebook

A very professional service with excellent staff who care.

Jennie · 12 January 2021

Agent replied · 22 February 2025

Hi Jennie, Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team. Best wishes to you from all at The Frost Partnership

5/5

Facebook

Great service through and through. Polite, prompt and efficient, very happy and highly recommend.

Cristina · 14 January 2019

Agent replied · 22 February 2025

Hi Christina, Many thanks taking the time to write this fantastic recommendation. Best wishes to you from all at the Frost Partnership

5/5

Facebook

Very Good 👍 Services Always helpful

Deepak · 23 June 2021

Agent replied · 22 February 2025

Thank you Deepak! Best wishes

5/5

Google

Excellent service, and great communication, would recommend and use again

Ashley · 25 October 2019

Agent replied · 23 October 2024

Hi Ashley, Many thanks for taking the time to write a review. We're delighted to hear you had a positive experience and received excellent service. Best wishes to you from all the Frost Partnership team.

1/5

Trustpilot

They should be ashamed.

Victoria · 22 May 2024

5/5

Facebook

Personal experience as I knew David and Allison

Pauline · 22 January 2020

Agent replied · 22 February 2025

Than you Pauline - much appreciated!

5/5

Facebook

I bought second property from Frost Partnership. Whole team is outstanding and shown in excellent customer service. David you showed the property and Alison got the deal done. Vanessa who managed whole tenancy process.

Vikram · 2 July 2021

5/5

Facebook

We recently bought a flat with frost in Amersham. Emma West looked after us so well and made the whole process so quick and easy, keeping us informed regularly making it stress free... we are very happy in our new home

Gemma · 15 April 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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