Trusted Agent profile · Altrincham

Jackson-Stops Hale reviews in Altrincham

4.7

★★★★★ Excellent

597 reviews across 2 platforms

174 Ashley Road, Hale, Altrincham, WA15 9SF

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Jackson-Stops's office in Altrincham, at 174 Ashley Road, is rated 4.7 out of 5 across 597 reviews on two platforms, including 104 Google reviews rated 5.0. See how it compares with other estate agents in Altrincham.

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5.0 / 5

104

Reviews on Google

This office

Trustpilot logo

493

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Altrincham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Karl Ormerod​​​​ is an exceptionally…

Karl Ormerod​​​​ is an exceptionally highly experienced property expert. Karl is super knowledgeable in all areas of the property market. Karl, sold our house with much professional expertise from the first meeting with him until handing the keys over on our moving out day. Karl reaches out to a huge network of families looking for relocation and he has a wide network of contacts as well. Karl went above and beyond for our family to make the selling and move of our house as easy as it possible could be.We cannot recommend Karl highly enough.

Janine · 30 March 2023

Agent replied · 13 June 2024

Dear Janine, thank you for taking the time to leave a review about your experience with Karl and our Lancashire branch, and we're very pleased to hear that you would recommend. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Great Estate Agents, Oscar is fab

Overall, an outstanding Estate Agents. Oscar has been an absolute dream in helping us with our house hunt. My partner and I have quite a strict criteria, and Oscar has been so attentive and helpful throughout, which has made all the difference in what is usually a stressful process. I'm confident we will find what we're looking for so long as Jackson-Stops is involved. Many thanks,Megan & Arthur

Megan · 1 February 2024

Agent replied · 13 June 2024

Dear Megan and Arthur, a wonderful review to read, and thank you for taking the time to write about the outstanding service you received from Oscar and the team. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent Service

We just wanted to say a huge thank you to Karl at Jackson-Stops for all the amazing hard work he put in on our behalf to ensure we were, at long last, able to buy the house of our dreams.We think it’s fair to say that at times selling our house at 10 Ewanville, was particularly difficult and stressful and without Karl’s expertise and guidance, not to mention his excellent advice on how to handle certain situations, the outcome could have been very different. Karl went above and beyond and was always available to us throughout our purchase and sale and for that we are extremely grateful.We felt very fortunate that it was Karl who was selling 20 Victoria Road and very happy when he suggested to us that he and Jackson-Stops would be happy to assist us with the sale of our own house.He has been so patient and professional throughout, we simply can’t thank him enough.Thanks to Karl we are now living in our dream house in our dream location and hopefully have many happy years to look forward to. Thank you so much Karl for everything you have done for us in order to make our dreams come true! We really appreciate all of the hard work you have put in on our behalf.Many thanks Karl.

Mike · 20 February 2023

Agent replied · 13 June 2024

Dear Mike, what a wonderful review of your experience with Karl at Jackson-Stops Lancashire, and thank you for taking the time to write about it. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Exceptional service

Exceptional service. Charming people. Huge thanks to Ro and Charlie. Went above and beyond. We even got a goodie bag when we picked up the keys! Cannot recommend highly enough. Definitely not your average estate agent, they are just so much better!

Karen · 18 June 2026

Agent replied · 24 September 2026

Dear Karen, we are pleased to read that you received an exceptional service - thank you for your five star review.

5/5

Trustpilot

Exceptional Support from Emma at Jackson-Stops, Our Dream Home Secured!

Here’s the revised review with a special mention for Emma:We are thrilled to share our heartfelt gratitude for Emma from Jackson-Stops, who made securing our first home an incredible experience. From the very beginning, Emma demonstrated exceptional professionalism, expertise, and genuine care. She took the time to understand our needs, ensuring we found the perfect home that matched our vision and budget.Emma guided us through every step of the process with patience and clarity, making what could have been overwhelming feel seamless and exciting. Her keen negotiation skills and attention to detail were remarkable, and her personalized approach made us feel like her top priority.Thanks to Emma and the team at Jackson-Stops, what felt like a daunting journey turned into one of the most rewarding experiences of our lives. We wholeheartedly recommend Emma and Jackson-Stops to anyone looking for a dedicated, knowledgeable property agent. Thank you, Emma, for helping us start this new chapter!

Nadeera · 19 December 2024

5/5

Trustpilot

Thank you all so much for such a…

Thank you all so much for such a thoughtful momento and for working so hard to secure the sale of our house. We are recommending you to everyone! We wish you every success with your thriving business going forward.

AMM · 3 July 2026

Agent replied · 24 September 2026

A wonderful five star review - thank you!

5/5

Trustpilot

I have received exceptional service…

I have received exceptional service from Loren who has dealt with any minor issues I’ve had with the property swiftly and promptly and has always been more than happy to answer any questions I have. Loren is always very pleasant to speak to and communicates back on any issues in a timely manner as well as ensuring things are resolved.

Jem · 22 May 2024

Agent replied · 13 June 2024

Dear Jen, it sounds like Loren supported you through your property experience with friendliness and expertise - thank you for taking the time to leave a 5 star review. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Amelia and staff at the Wimbledon…

Amelia and staff at the Wimbledon office could not have been more helpful or understanding, in the process of letting my property. Harry and Amelia were particularly helpful. This is my only experience working with Jackson Stops in Wimbledon but will contact them first in future. Donnie Farago

Donnie · 29 November 2024

Agent replied · 24 December 2024

Dear Donnie, it is heartening to hear that after your first experience with Jackson-Stops you would definitely contact us first again! Thank you for your five-star review. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Professional estate agents

From start to finish, Jackson-Stops were excellent. Chris handled our case - his effective communication, attention to detail throughout and friendly manner was a massive reassurance. We are thrilled with our beautiful new property and would recommend Jackson Stops to any of our friends.

Sangita · 17 May 2026

Agent replied · 24 September 2026

Thank you for your five star review of Jackson-Stops.

1/5

Trustpilot

Left high and dry by Jackson-Stops

15.0(27)ReviewsAllsale15team6communication5market4+2Sort byMost relevantNewestHighestLowestDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the …More+4Jackson-Stops Burford (owner)a year agoThank you Davina for your lovely review it was a pleasure working with you, the team at Jackson Stops look forward to marketing your next property in the spring.Lynette Williams2 reviews2 months agoI would highly recommend using Jackson-Stops Burford to sell your home. All of the staff are very nice to deal with our agent was Kathryn Anderson. Kathryn was fantastic throughout the sale, she makes the whole process easier . She is a …MoreJackson-Stops Burford (owner)2 months agoDear Lynette,Thank you for the kind review. Our job is made easier when we have beautiful homes and wonderful vendors to deal with. It was a pleasure working with you and we are glad your experience of Jackson-Stops Burford has been a positive one. Good look with the future and thank you once again for trusting us with your house.Paul Newman2 reviews3 months agoWe were delighted when Kathryn Anderson invited us to view a property in Burford, as we had been searching for our ideal retirement home for over 12 months. I must add, that keeping in touch with your agent is key in what has become a very …MoreJackson-Stops Burford (owner)2 months agoDear Paul,Thank you for your positive review, as you say it is very important to stay in touch with an agent you trust. We were just so pleased we were able to introduce you to an off market property that will hopefully prove to be your forever home. It was a pleasure working with you. Best wishes from everyone at Jackson-Stops BurfordKeiron Ferguson2 reviews7 months agoKathryn was superb throughout a difficult purchase due to planning issues and, given the time to resolve these, the rise in the value of the property. She acted with total professionalism and was focused on the purchase over 4 months. …MoreJackson-Stops Burford (owner)2 months agoDear Keiron,Thank you so much for the kind review, we are glad your experience with Jackson-stops Burford was positive. We are glad to hear that we were able to assist in securing your dream home. Very best wishes from all of us at Jackson-StopsDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the cost! LettingsThey were Jackson-Stops tenants, Jackson -Stops tenancy agreement, Jackson -Stops management, Jackson -Stops inventory, Jackson -Stops cleaners, and Jackson-Stops cleaners report.Tenants have trashed my house with £1000's damage and Jackson-Stops refuse to fight my corner unless I pay £60 per hr for admin and £450 for court days. To say I'm not impressed is an understatementIt was that bad when they left Jackson -Stops cleaners bill alone was £998 and it was recommended I needed new carpets and superkingsize mattress where the dog had p'd all over it! An example of how some things were left are attached

Davina · 11 November 2022

Agent replied · 13 June 2024

Dear Davina, we are disappointed to read your comments about your experience with Jackson-Stops Burford and we would like the opportunity to find out more. If you would like to speak to us please email social.media@jackson-stops.co.uk. Jo from the marketing team.

5/5

Trustpilot

Helpful and diligent

The whole sales team at Jackson Stops - Ed, Sam, Emma and Kelly were so helpful with our recent purchase. They had scouted properties, and been good negotiators on our behalf. It felt like they took a real interest in helping us beyond our expectation. Highly recommend.

Rr · 4 November 2024

Agent replied · 22 November 2024

Thank you for your five-star review, and we are very happy to hear about your positive experience with your recent property purchase, and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great Property Managers

Margaret Heath is brilliant at managing our property be it minor repairs or complete refurbishment.She takes away the stress via her efficencyIt is about approachability and friendliness. All the staff at Jackson Stops are efficent and friendly and Margaret is typical of the Agency.We have been with them for many years and Margaret is a huge factor in why we will continue to use Jackson Stops.

Tim · 20 October 2023

Agent replied · 13 June 2024

Dear Tim, it's heartening to hear that Margaret has taken away the stress of managing your property and that all the staff at Jackson-Stops are efficient and friendly. With best wishes from everyone at Jackson-Stops.

5/5

Google

Anthony was amazing well done great luxury property agent 👍 …

James · 16 December 2025

Agent replied · 16 April 2026

Dear James, thank you for your five star review of Jackson-Stops Hale!

5/5

Trustpilot

We had a great experience selling our…

We had a great experience selling our house with Jackson-stops. Charlie and the team have been great.

Charles · 17 October 2025

Agent replied · 2 June 2026

Dear Charles, thank you for your five star review of Jackson-Stops. We are delighted to hear about your positive experience when selling your home and that you will definitely use us in the future.

5/5

Trustpilot

Sienna is for sure the best agent we…

Sienna is for sure the best agent we have dealt with so far. She is very proactive, professional and problem solver, someone every company should consider to have in its team. We had a previous bad experience with another agency and she immediately decided to help giving us the right advices not to loose the property we liked. She did her best to deal with the documents quickly although some delays in terms of burocracy. We really appreciate her hard work, her efforts and her ability to act promptly. Well done!

Cristina · 1 April 2022

Agent replied · 13 June 2024

Dear Cristina, thank you so much for such a glowing review, we're delighted our communication, experience and hard work shone through! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The best in the business

As seasoned house movers we have experienced estate agents across the range. Ria and James from Jackson-Stops North Devon are without a shadow of a doubt the best there are. We have never worked with such a professional, efficient and caring team. Their recommended photographer was exceptional, and they worked with us to produce a really beautiful brochure, presenting our home at its absolute best, resulting in 125 enquiries, and several offers, which they helped us to decide upon, resulting in progression to a successful sale, despite a very long wait for our buyers. When things got a bit tricky in the lead up to exchange, Ria was right there easing things along with the legal teams and the other estate agents in the chain, whilst communicating fully with us and our buyers. Jackson-Stops North Devon are the best in the business.

Twizzle · 17 February 2022

Agent replied · 13 June 2024

Dear Twizzle, thank you for your heartfelt review. We know how hard Ria and James work and are delighted their expertise and diligence shone through for you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Customer Service Management Agency

Dealing with Peter Boguszewiczfrom the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.

Ezzie · 19 September 2024

Agent replied · 22 November 2024

Dear Ezzie, thank you for taking the time to leave a five-star review for Peter and the service you received. We are pleased to hear that you were dealt with promptly. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

We moved from Northumberland to Devon and dealt with Ria at Jackson Stops

We dealt with Ria at Jackson Stops, at what was a very busy time for estate agents at the end of the stamp duty window. She and her colleagues were excellent. First class communication skills and a diplomatic go between. A great balance of friendly and professional and happy to go above and beyond. An offer to save us an extra 30 miles drive at the end of our move by delivering keys rather than making us collect was very kind. I’ve dealt with many agents over the years. These are among the very best.

Mr · 1 February 2022

Agent replied · 13 June 2024

Dear Mark, thank you for taking the time to leave such a glowing review of our Barnstaple team! We're delighted Ria's professionalism shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Ideal letting agents - knowledgeable, efficient and good value

I started renting my first property in 2019, with Simon Roberts of Jackson Stops as my agent. Simon vetted and found me good tenants, he dealt rapidly with any household issues and managed all aspects of the let. He was also a font of knowledge. I learned so much, and my experience was so positive that I invested in another property. Again, Simon was invaluable with advice on properties to consider, and those to avoid, getting tenants and managing the let. Their charges are reasonable, and I'm now looking to expand my portfolio further. Thoroughly recommend.

G · 10 January 2022

Agent replied · 13 June 2024

Thank you for taking the time to write such a glowing review of our Woburn lettings team, highlighting Simon's professionalism, knowledge and expertise. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

My Experience with Jackson Stops.

My Experience with Jackson Stops in Hale Cheshire is excellent, they are the only estate agent I would recommend. They are professional, personal and efficient. To a degree top of the league as far as Estate Agents are concerned. Its a pleasure dealing with them and especially the expertise of Anthony. I recommend you call them for selling or buying a property.Jaki Boyle.

Jaki · 15 September 2023

Agent replied · 13 June 2024

Dear Jaki, we're delighted you left a review for our Hale team and we're pleased to hear that they are the only agent you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great service

We appreciated the fast responses and the solution oriented approach of the team. Everyone was very kind and helpful.

Claire · 15 September 2026

Agent replied · 24 September 2026

Dear Claire, thank you for your five star review of Jackson-Stops and we are delighted to read about your positive experience.

5/5

Trustpilot

Anthony Jevens and his team at…

Anthony Jevens and his team at Jackson-stops Hale sold our home quickly and efficiently. But they did much more than that. They took all the worry and angst out of whole process. They found the right people at the right price in a very short space of time. They actually cared about me and my family and they went the extra mile constantly to make sure we were happy and informed every step of the way. We cannot recommend Anthony and his team highly enough. Thank you Anthony.

Ms · 21 September 2021

Agent replied · 13 June 2024

Dear Ms Maclure, we are grateful to you for leaving such a touching review of our Hale team, highlighting their professional and dedicated service. We will make sure your feedback reaches Anthony. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

From the moment Alan King came and did…

From the moment Alan King came and did the valuation, which was spot on, of my home Jackson-Stops got it right. All the team members involved came and looked round the house and the surrounding communal grounds, swimming pool and tennis courts, so as to give the best viewing possible to potential buyers. It took a week to sell my house and my buyers at the time were not even on the market but sold their house within 24 hours of making an offer on mine, also through Jackson-Stops. Chris was in touch regularly with updates and sorted out queries with all parties. We complete next week.

Nicola · 15 September 2021

Agent replied · 13 June 2024

Dear Nicola, we are delighted to hear such high praise for our Dorking team, thank you for sharing your experience and we wish you every happiness in future. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Above & beyond in a challenging situation

We live in the USA and initially rented our house in the UK through Jackson-Stops: we were delighted with their service in terms of professionalism, responsiveness, experience and level of expertise. However, with the pandemic affecting operations at so many levels, we decided for the fourth year of the rental to manage the property on our own. By the end of that year, we found ourselves in a difficult situation with our tenants once notice had been served. Despite having no obligation to help us, Paula, our initial letting agent, very kindly offered us some excellent advice on how to handle matters and then went on to facilitate the tenants' handover back to us without further upset. I couldn't have been more pleased with the way the matter was handled and would wholeheartedly recommend Paula and Jackson-Stops as straightforward, straight-speaking agents in whom you can safely place your trust.

Sue · 12 September 2021

Agent replied · 13 June 2024

Dear Sue, many thanks for sharing your experience of our Newmarket team, we are delighted to hear that Paula supported you with straight-talking professionalism and advice, particularly in your time of need. Best wishes from us all at Jackson-Stops.

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