Trusted Agent profile · Altrincham

Jackson-Stops Hale reviews in Altrincham

4.7

★★★★★ Excellent

597 reviews across 2 platforms

174 Ashley Road, Hale, Altrincham, WA15 9SF

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Jackson-Stops's office in Altrincham, at 174 Ashley Road, is rated 4.7 out of 5 across 597 reviews on two platforms, including 104 Google reviews rated 5.0. See how it compares with other estate agents in Altrincham.

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5.0 / 5

104

Reviews on Google

This office

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493

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Altrincham office, from every platform, shown as written. First names only.

5/5

Google

We have used Antony’s services for many many years and would not hesitate in recommending him. He’s always very professional and switched on and you know you can contact him at any time - in and out of work. And he answers your call. And give you advice. I have found that one of the estate agents in Hale came to value the property and he never came back. It just shows you to always keep to a good one. Carry on Anthony. You are a good egg.

Iwonka · 12 July 2026

Agent replied · 12 October 2026

Dear Iwonka, thank you for your five star review of Jackson-Stops Hale and for your wonderful words about the consistently professional service you have received from Anthony.

5/5

Trustpilot

Sound advice and very helpful guidance…

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that all involved in a lengthy chain achieved the desired result. Chris kept us fully informed throughout.

Phillip · 20 March 2026

Agent replied · 2 June 2026

Dear Phillip, thank you for your five star review of Jackson-Stops - we are very happy to read about your positive experience when simultaneously buying and selling.

5/5

Google

We have recently exchanged on a property we purchased through Jackson Stops, Hale. The agent was Nick Baum, who was extremely helpful and responsive throughout the process, including assisting in negotiations. We exchanged in under a month, and our solicitor said Nick is the best Agent she has worked with. We would definitely recommend him, and Jackson Stops.

Kathryn · 16 December 2025

Agent replied · 16 April 2026

Dear Kathryn, what wonderful words for Nick and the positive experience you had when buying a property with us. Thank you for your five star review of Jackson-Stops Hale, and we are very pleased that you would recommend Nick and our team.

5/5

Google

We would like to extend our thanks to Anthony at Jackson Stops for his exceptional support in selling our family home. Having been in our family for nearly 80 years, it was an emotional decision to sell, and we are incredibly grateful for the care and sensitivity they showed throughout the process. The house required some renovation, and we were initially concerned about how this might impact the sale. However, Jackson Stops approached the situation with professionalism, honesty, and a clear strategy to find the right buyer. They provided expert advice, marketed the property effectively, and kept us informed every step of the way, making what could have been a daunting process feel smooth and manageable.

Bec · 19 March 2025

Agent replied · 26 May 2025

Dear Bec, thank you for taking the time to leave a review and for your kind words. We are so pleased to have been able to help at what was a sensitive time for you. We wish you every happiness. Best wishes from Anthony and the team at Jackson-Stops Hale.

5/5

Google

I chose Jackson Stops even though they were more expensive than other estate agents in Hale , the service was faultless and we had an acceptable offer within two days of agreeing to market the property. The higher fee was certainly worth it and I highly recommend Anthony Jevrons and his team in Hale

Julian · 16 December 2025

Agent replied · 16 April 2026

Dear Julian, we are very happy indeed to hear about the faultless service you received when selling your home. Thank you for your five star review of Jackson-Stops Hale, and for your recommendation.

5/5

Google

We’ve had a great experience with Jackson-Stops, particularly Nick Baum. He’s been professional and very easy to deal with throughout. The whole process has been smooth and stress-free, with clear communication at every stage. Highly recommended.

Lauren · 12 May 2026

Agent replied · 12 October 2026

Dear Lauren, thank you for your five star review of Jackson-Stops Hale and we are pleased to hear that Nick and the team provided you with a professional experience that you would recommend.

5/5

Google

I had an excellent experience with Jackson-Stops when buying my house. The whole process was smooth and stress-free thanks to Nick Baum, who was incredibly patient, easy to deal with, and always quick to respond. He made what could have been a stressful process feel effortless. I couldn’t recommend Nick and the team more highly!

Yara · 16 November 2025

Agent replied · 16 April 2026

Dear Yara, we are pleased to hear about your positive experience when buying your house with us, and that Nick proved to be patient, easy to deal with and always quick to respond. Thank you for your recommendation and your five star review of Jackson-Stops Hale, and we wish you happiness in your new home!

5/5

Google

Great experience with Jackson Stops - especially Nick! Always communicating and keeping us in the loop. Never failed to pick up the phone and helped us find the perfect home. Can't imagine a better service than this!

Mahavir · 15 April 2026

Agent replied · 16 April 2026

Dear Mahavir, we are delighted to read that you can't imagine a better service! Thank you for your five star review of Jackson-Stops Hale.

5/5

Google

Anthony is a true professional and will sell your house. I have purchased from him and sold a house with him. Both times, great service and a personal approach. Takes time to get to know his clients and manages the relationships in the chain.

Sara · 16 February 2026

Agent replied · 16 April 2026

Dear Sara, thank you for your five star review of Jackson-Stops Hale. We are very happy to hear about the professional, personal service you received from Anthony when both purchasing and selling properties.

5/5

Google

I have sold two properties with Jackson Stop agency ! Anthony was extremely helpful and went above and beyond to achieve the best prices possible ! I would recommend Jackson Stop agency to anyone who is looking for a very special and professional team , whether for buying or selling !

Michelle · 16 December 2025

Agent replied · 16 April 2026

Dear Michelle, thank you for your recommendation and your five star review of Jackson-Stops Hale and in particular your kind words about the service you received from Anthony. With best wishes from the whole team.

5/5

Google

Nick was a pleasure to work, great to company to deal with

Suhail · 12 September 2026

Agent replied · 12 October 2026

Suhail, thank you, this is great to hear. Nick will be really pleased you enjoyed working with him and we're glad the whole experience was a good one. Thanks again for taking the time to leave this five star review for Jackson-Stops Hale.

5/5

Trustpilot

Extremely professional local agency…

Extremely professional local agency with indepth knowledge of the market and intricacies of house selling. Appreciated the personal attention and care given to us by Chris and the team. House purchase is not without stress and having a team of professionals on your side throughout the process is highly recommended and Jackson Stops ticks all the boxes!

Jenni · 14 June 2026

5/5

Google

Nick and the team are a pleasure to deal with and very professional. Would highly recommend for both buying and selling.

Andrew · 12 July 2026

Agent replied · 12 October 2026

Hi Andrew, we're happy to read about your positive experience with Nick and the team and that you would recommend our services. Thank you for your five star review of Jackson-Stops Hale.

5/5

Google

Anthony Jevons and his team did a first class job in helping sell our house. Estate agents get much bad press, often deserved - Anthony was a breath of fresh air and we would recommend Jackson Stops without hesitation.

Paddington · 16 February 2026

Agent replied · 16 April 2026

Thank you for your five star review of Jackson-Stops Hale and we are delighted to read that Anthony and the team provided a first class service when selling your house. Your recommendation is very welcome - thanks again.

5/5

Google

Anthony is very helpful, easy going, and very responsible.

Orb · 12 September 2026

Agent replied · 12 October 2026

Thank you so much for taking the time to leave this lovely five star review for Jackson-Stops Hale. We're delighted to hear Anthony was so helpful and easy going to work with and it's great to know his responsible approach made a difference. We'll be sure to pass on your kind words to him. Thanks again for choosing Jackson-Stops Hale.

1/5

Trustpilot

Patronising and dishonest

I initially approached this company after viewing a property they were marketing and considering making an offer. However, I was told they wouldn’t take on my own property as it was “outside their remit.” This didn’t appear accurate, as I’ve since seen them advertise several similar properties in my local area, both in size and value. When I challenged this, they reluctantly agreed to proceed. Unfortunately, their overall manner came across as rude, patronising, and unprofessional, which did not inspire confidence. As a result, I decided to instruct another estate agent.

KZ · 29 March 2026

Agent replied · 2 June 2026

We are disappointed to read your review and to learn about your experience. We would be grateful if you would email social.media@jackson-stops.co.uk with details of the office and property you viewed, so we can look into this for you. Thank you.

5/5

Google

Nick was fantastic, very proactive, quick to respond and lovely to deal with , highly recommend

General · 12 July 2026

Agent replied · 12 October 2026

Thank you for your five star review of Jackson-Stops Hale and we are happy to hear Nick was lovely to deal with.

5/5

Trustpilot

Pimlico flat sale

We recently sold our flat on Sutherland Street through the Pimlico office and would highly recommend the team there. Their local knowledge, expertise and advice throughout the sales process was extremely helpful and saved valuable time and expense. When the first buyer could not progress, they quickly found a replacement and we managed to complete within the original timeframe. A big thank you to Harry, Hamish and Johnny - it was a pleasure working with you!

Angus · 30 October 2024

Agent replied · 22 November 2024

Dear Angus, a wonderful five-star review - thank you. It is heartening to hear that your experience with our Pimlico team was nothing short of a pleasure! With best wishes from everyone at Jackson-Stops.

5/5

Google

Jackson Stops have handled sale of our property in a difficult time and they did this with professionalism and efficiency. The management team in the Hale branch have dealt with all matters in an honest and forthright manner and this clearly showed the teams long experience in this business. We would without a doubt choose JS again if we ever need to sell or buy a property.

Mohammed · 12 June 2026

Agent replied · 12 October 2026

Dear Mohammed, we are delighted to read that you received a professional, efficient and honest service from our Hale team and thank you for your five star review of Jackson-Stops Hale.

1/5

Trustpilot

DO NOT TRUST THIS COMPANY WITH YOUR…

DO NOT TRUST THIS COMPANY WITH YOUR PERSONAL DATA! As renter Jackson Stops decided to share my employer details & work email address with all the residents of the block of flats I lived in. Which lead to another resident using my work email, this was previously unknown to the other residents. When questioned they felt this was a minor data breach and not worthy to be referred to the ICO, as it was a staff mistake which was OK! Six months arter moving out of the property Jackson Stops felt it was appropriate to give my personal telephone number to a contractor to organise repairs to the flat I had moved out from, Jackson Stops did not believe this was a data breach they said it was an “inconvenience”. I thought six months after leaving the property they would not be giving my personal data out without my consent ! DO NOT TRUST THIS COMPANY!!!

Victoria · 17 October 2026

5/5

Trustpilot

I recently had a challenging experience…

I recently had a challenging experience with Jackson Stops Agency regarding necessary repairs to my flat that required me to vacate temporarily. Initially, my attempt to address the issue was frustrating. When I called the agency, I was met with an unhelpful and hurried response from a staff member who informed me that the rental team was in a meeting. She didn't allow me to explain my situation and instead provided me with the email address of someone who was on annual leave, which added to my anxiety and frustration.However, my experience took a turn for the better when I spoke with Jess Lynagh. Jess was incredibly kind and understanding. She listened to my concerns attentively and assured me that she would take care of the situation. Her professionalism and compassion turned a stressful situation into a manageable one.This 5-star review is solely for Jess Lynagh, whose excellent customer service and dedication stood out amidst the challenges I faced with the agency. Thank you, Jess, for your outstanding support!

Mohammad · 17 July 2024

Agent replied · 24 August 2024

Dear Mohammad, thank you for taking the time to leave a five star review for Jess and, while we are sorry to hear that your initial experience was below the standard we, and you, would expect, we are delighted that Jess was able to manage your issues with professionalism and compassion. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Selling our house

We set Jackson Stops the challenge of selling our house in a very difficult market. They produced good quality promotional material and posted effectively on the main sites. After a number of non starters they found us a cash buyer at the asking price. Throughout the staff were courteous and helpful.

Mike · 12 September 2026

Agent replied · 24 September 2026

Thank you, Mike, for such a thoughtful review. Selling in a difficult market is never straightforward, so we're really pleased that the combination of strong promotional material and effective marketing helped get your property in front of the right buyer and that it ultimately achieved the asking price. We're also glad the team's approach throughout matched what you needed. Thank you for taking the time to share your experience.

5/5

Google

We had an excellent experience with this Estate Agency, in particular with Anthony Jevons who was courteous and professional at all times whilst we were looking for a house (and patient with us when we accidentally missed viewings!) We would highly recommend them and if we ever look to sell one day, will definitely call Anthony and the team a call!

Amna · 16 April 2025

Agent replied · 16 June 2024

Dear Amna, thank you for your lovely review and we are delighted to hear that you received a courteous and professional service at all times, and that you highly recommend us!

5/5

Google

I bought my house through Nick. From speaking to Nick from day one to the completion date, the service was exceptional. Nothing was too much for him. I would highly recommend Nick and the team at Jackson stops.

Sunil · 16 December 2025

Agent replied · 16 April 2026

Dear Sunil, we are delighted to hear about the exceptional service you received from Nick. Thank you for your five star review of Jackson-Stops Hale.

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