Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
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5/5
Trustpilotthe best estate agents around
the best estate agents around, truly a seamless and easy experience, moving/renting/referencing can be really stressful but the team make things really quick and stress free. the girl who moved me into my property is no longer with the company but the level of professionalism is still brilliant. i had a leak which was resolved really quickly, their communication with this issue and in general was 10/10.they really do set an example of how estate agents should be ππΌπ
Shauna Β· 7 November 2024
Agent replied Β· 22 November 2024
Dear Shauna, we are very pleased to hear that you feel we are the best estate agents around, and that your renting experience was truly seamless and stress free. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotFriendly professional and helpfulβ¦
Friendly professional and helpful service, nothing was too much trouble and we found the buying experience to be completely hassle free. Matters progressed without any hitches and we were kept fully informed from start to finish and nicely rounded off with a bottle of Champagne on completion. We can thoroughly recommend Ria and James at Jackson-Stops who we feel acted honestly and with great integrity Great service.
David Β· 11 April 2022
Agent replied Β· 13 June 2024
Dear David, thank you for taking a moment to review our Barnstaple team. We're delighted their professionalism, communication and experience evidently shone through. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotAll down to Laura and her expertise inβ¦
All down to Laura and her expertise in handling properties to let. We absolutely admire her straight forward common sense approach to letting She handles the transition of properties with ease and installs confidence through out. We are happy using J-Stops but would always want Laura to handle our business
Keith Β· 15 October 2025
Agent replied Β· 13 June 2024
Dear Keith, a lovely five star review for Jackson-Stops - thank you, and we will pass on your kind words to Laura. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleExcellent service from Jackson Stops. They listened carefully to what we were looking for in a property, and matched a property to us perfectly. Very courteous, responsive and professional service by Nick throughout the process who helped get us to exchange very quickly.
Chris Β· 16 December 2025
Agent replied Β· 16 April 2026
Dear Chris, wonderful words - thank you! Your five star review of Jackson-Stops Hale very much appreciated.
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5/5
TrustpilotWonderful Team
I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.
Vicky Β· 26 November 2025
Agent replied Β· 2 June 2026
Dear Vicky, we are delighted to read about your positive experience with our lettings team and thank you for your five star review of Jackson-Stops.
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5/5
TrustpilotReliability and efficiency
For over 20 years, JSS has been my reliable agent even when I am miles away. There accounting system is clear and accurate, and my queries are promptly clarified. Above all, my contact officer Ms Margaret Heath has been most efficient and helpful. Thanks a lot to you all.
Liza Β· 24 October 2023
Agent replied Β· 13 June 2024
Dear Liza, we're thrilled that you've taken the time to leave a review about the service we have provided over 20 years. We will pass on your wonderful remarks to Margaret. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotGetting things done
I've really appreciated dealing with Tallulah Keating, she's lovely in her approach, but also extremely efficient in getting things actioned and dealt with. She also communicates constantly so you have visibility of what is happening, which hasn't always been the experience I've had. So thank you Tallulah, much appreciated!
Loraine Β· 14 October 2023
Agent replied Β· 13 June 2024
Dear Loraine, what a lovely review - thank you, and we're always pleased to hear that our staff, especially Tallulah, have provided you with a service you have appreciated. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleAnthony Jevons provided an exceptionally personable, attentive and thorough service in marketing our home and securing the best possible outcome with the least hassle for us. We trusted him implicitly in securing a highly successful result and our trust was well founded.
Janet Β· 16 December 2025
Agent replied Β· 16 April 2026
Dear Janet, we are so pleased to hear that Anthony provided you with a trusted, personal and attentive service when marketing your home, and thank you for your five star review of Jackson-Stops Hale.
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5/5
GoogleI sold my house with Jackson- Stops., they are friendly , had useful suggestions, took pics and video of our house, brought in regular viewers and helped negotiate a good deal .They also helped in our house search fir a new home.
Travel Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for your five star review of Jackson-Stops Hale. We are very pleased to read about your experience, and that you found our team friendly when selling your home and buying a property. With best wishes from everyone in the team.
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5/5
TrustpilotSmooth process
This is the first time I have used Jackson Stops to let one of my properties. The process went very smoothly from start to finish while some redecorations were being completed and while Paula and Jodie were on the hunt to find a very suitable tenant. Many thanks for all your hard work and the successful tenancy. I will certainly look to use your lettings services again.
Kirsty Β· 10 September 2021
Agent replied Β· 13 June 2024
Dear Kirsty, thank you for your review, highlighting our team's ability to let your property smoothly and successfully. Best wishes from us all at Jackson-Stops.
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5/5
GoogleTestimonial posted on behalf of a happy client:
My decision to market my home through Jackson Stops (Hale) was taken based on their expertise and knowledge of the market and their portfolio of potential customers who would be attracted to
a property with the unique features my home offered .
They produced an excellent property brochure supported with advertising in the leading Cheshire magazines in addition to on-line marketing activity.
Anthony and Lucy were excellent in managing the viewings and ensured that only serious potential buyers visited the house .
Communication with them and their professional approach during the whole process was excellent and I feel my decision to use Jackson Stops was a wise one .
Best regards
Paul
A Β· 20 September 2023
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1/5
TrustpilotReview for Jackson Stops
Review for Jackson StopsWell, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market. After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as weβre showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for. They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional
Manpreet Β· 15 August 2024
Agent replied Β· 24 August 2024
Dear Manpreet, we are very sorry to hear that your experience with Jackson-Stops was not satisfactory, and we would be keen to hear more about it. Please email info@jackson-stops.co.uk so that we may look into this further. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotJess Lynagh from the Property Management Team
Special thanks to Jess Lynagh from the management team. Quite a number of minor issues found in the newly rented property, but with her help, everything solved! She is really well organized and helpful!
Salmon Β· 3 July 2024
Agent replied Β· 24 August 2024
Hi, thank you for leaving a 5 star review for Jess, and we are delighted that she was able to help you when renting. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleVery positive experience with Nick, viewing arranged quickly and very knowledgeable about the property. Would highly recommend!
Tara Β· 12 June 2026
Agent replied Β· 12 October 2026
Dear Tara, good to hear about your positive experience with Nick and thank you for your five star review of Jackson-Stops Hale.
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5/5
TrustpilotFriendly, practical, honest advice
Tracy and Anthony have been just great - very patient and understanding over the months we've been looking for just the right house. I never got the feeling that they were only after a sale, because I also found they were honest and informative, so that we were able to make the right decision based on facts as well as feelings. In the end, the house we've found is out of their area, but I was so grateful to them and their friendly advice and practical help which made us feel that our future mattered to them. Highly recommended!
CROW Β· 19 July 2024
Agent replied Β· 24 August 2024
A lovely review - thank you for taking the time to write about the five-star service you received with Jackson-Stops, and we are delighted that you would recommend our services. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotChloe was extremely helpful andβ¦
Chloe was extremely helpful and knowledgeable of the property that she had showed me. She was able to make the process as smooth and easy as possible. I would gladly work with them in the future.
Mark Β· 26 April 2024
Agent replied Β· 13 June 2024
Dear Mark, what lovely words about the service you received from Chloe - we will pass on your kind words. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotSold through Toby and his team
Sold through Toby and his team. No chain, what could be easier, youβd have thought? But probate issues caused a very significant complication and I really valued Tobyβs understanding, integrity and knowledge. I trusted his advice and Iβm sure exchange and completion would not have happened without it. Highly recommended.
Duncan Β· 22 March 2023
Agent replied Β· 13 June 2024
Dear Duncan, thank you so much for leaving a review and it's heartening to hear of your positive experience with Toby and his team. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotThis is a well established andβ¦
This is a well established and professional company that has been in business for over 100 years and certainly this shows and is witnessed from the keen staff to the partners from top to bottom. Someone once told me that moving home was more stressful that having a child. Being a man I canβt attest to that but my wife can and it is. But with a superb partner like Anthony Inskip you are in superb and experienced hands He is the cool hand Luke of JS and he carries you through the tough days My wife and I have moved constantly in our 45 year careers some 14 houses. This 15th and hopefully last happy move has been in the hands of ardent professionals Jackson Stops
Keith Β· 17 June 2024
Agent replied Β· 24 August 2024
Dear Keith, a fantastic review - thank you, and we are delighted that you felt our property pedigree was evident during your house move, and that the service you received from Anthony was superb. May we wish you happiness in your new home. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotSuperior Customer Service
Jackson-Stops and namely βHarrietβ in the Pimlico office provided an excellent service throughout. Even though we were all working together from a distance due to international travel and commitments, Harriet was always present, extremely professional and thoroughly diligent throughout the process. Quite frankly after this experience, I would not personally go anywhere else for support moving forward. Thank you Harriet and Jackson-Stops.
John Β· 5 November 2021
Agent replied Β· 13 June 2024
Dear John, thank you for your lovely review of our Pimlico team, we're delighted Harriet's professionalism shone through. Best wishes from us all at Jackson-Stops.
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5/5
GoogleHad great experience buying a property from JS
Anthony was really helpful and kept on top of the process and removed hurdles. Thanks
M Β· 28 October 2024
Agent replied Β· 10 November 2024
Hi and thank you for your five-star review. We're very happy to hear about your positive experience. With best wishes from all of us at Jackson-Stops Hale.
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5/5
TrustpilotWe had such a good experience with Jackson-Stops
We had such a good experience with Jackson-Stops. From our first viewing of the property the agent gave really good advice about how and when to proceed with an offer. It took us a few months to sell our property but the agent kept regularly in touch with us during this period which was really reassuring. When we were able to negotiate the agent gave more really good advice which allowed us to make an offer that secured the property. During the legal phase the agent kept us up to date and acted as an effective link between seller/solicitor and us. We can't fault the service that Jackson-Stops provided and would recommend them without hesitation.
Martin Β· 28 May 2024
Agent replied Β· 13 June 2024
Dear Martin, we're delighted to read your detailed 5 star review - thank you - and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotOutstanding service
Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.
Caroline Β· 8 February 2024
Agent replied Β· 13 June 2024
Dear Caroline, a great review - thank you - and we are delighted that you rate Will Jordan and Jackson-Stops as outstanding. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotAnthony did a brilliant job
Anthony did a brilliant job of supporting us through our purchase. It was a fairly tricky chain but Anthony was extremely proactive and led on communication with all parties. Thank you
Izzie Β· 25 May 2024
Agent replied Β· 13 June 2024
Dear Izzy and Mark, a lovely 5 star review - thank you, and we are pleased to read that you felt supported through your property purchase. With best wishes from everyone at Jackson-Stops.
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5/5
Trustpilotreliable, hard-working, diligent
Estate agents have a bad reputation this is true! However, Jackson Stops have complely changed my opinion. Despite problems with a pandemic, incompetent solicitors (not recommended by Jackson Stops I hasten to add) and a delicate buying chain, Mandy and her team worked tirelessly to get us over tge line into our dream house. Thank you all at Jackson stops especially you Mandy
Kirsten Β· 18 February 2021
Agent replied Β· 13 June 2024
Dear Kirsten, thank you for taking the time to leave such a glowing review, highlighting the professionalism of our Cranbrook branch. Wishing you every happiness in your new home. Best wishes from all of us at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.