Trusted Agent profile · Altrincham
★★★★★
1,722 reviews across 2 platforms
213 Ashley Road, Hale, Altrincham, WA15 9TB
Collection By Thornley Groves's office in Altrincham, at 213 Ashley Road, is rated 4.3 out of 5 across 1,722 reviews on two platforms, including 48 Google reviews rated 3.9.
Tell us what you need and we'll put you in touch. Collection By Thornley Groves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Altrincham.
Every review we hold for the Altrincham office, from every platform, shown as written. First names only.
5/5
TrustpilotI’m really so glad to work with…
I’m really so glad to work with Thornley Groves Estate Agents as they all are a professionals and well known to there job.Million thanks to your support.🌹🌹🌹
Hi AfrahThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
4/5
TrustpilotProfessional
These guys just taken over my previous rental company, seen very professional and although was a mistake with my rent first month the response and correction was shift.
Hi PaulThanks for leaving us a great review, we really appreciate it! Apologies for the mistake on your first rental payment but we're glad that the issue was corrected quickly for you.Kind regardsCustomer Care Team
5/5
Trustpilotthe swinton office has been excellent…
the swinton office has been excellent for me from day one.the service has been excellent and it was a pleasure to meet kelly on viewing some property today.
Hi IanThanks for the great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
TrustpilotThomas Inman review- Barton Place, 3 Hornbeam Way
My Letting Coordinator, Emma, was brilliant and provided great guidance for the process of renting the property. All paperwork was provided quickly and I was regularly updated.
Thanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
5/5
Trustpilotfrom start to finish a great team at…
from start to finish a great team at the altrincham branch and a massive to tom who looked after us
Dear Alan, I’m very pleased to see that you have clearly been impressed by the overall service you have received from Thornley Groves. Thank you for taking the time to leave a review on Trustpilot. Kind regards,Customer Care Team
5/5
TrustpilotKelly McDermott agent
Kelly McDermott agentVery professional On timeProvided good information Very pleasant Looked smart Very good No pressure 10/10
Dear Mary,We wanted to thank you for your review, mentioning the excellent service you have received from Kelly, in the Monton Team recently. It was very kind of you to take the time to post this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
4/5
TrustpilotThe agent was very good
The agent was very good. (Worsley Court). Unfortunately she wasn’t aware that the asking price had already been exceeded.
Dear James, I wanted to say thank you for this review. Reviews such as yours will help others in choosing their agent, so it really is appreciated. Kind regards,Customer Care Team
5/5
TrustpilotNice and friendly staff
Nice and friendly staff. Also very helpful with everything question I asked.
Dear Darren,We appreciate you taking the time to leave our Matthews of Chester team a 5 star review.It is great to hear that the staff met your needs.Kind regards,Customer Care Team
5/5
TrustpilotVery good all round experience
Very good! Rented a property from them for around 4 years and really can't fault them! Thanks :)
Dear JD, I’m very pleased to see that you have clearly been impressed by the overall service you have received from Thornley Groves.Thank you!kind regards,Customer Care Team
5/5
TrustpilotFantastic a massive help and will help…
Fantastic a massive help and will help with anything and everything
Dear Connor,We appreciate you taking the time to leave the Matthews of Chester team a 5 star review.Kind regards,Customer Care Team
5/5
TrustpilotLucy has helped me throughout the…
Lucy has helped me throughout the process and patiently solved all my problems and helped me to get my property.
Dear Kushagraa Juneja,Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Lucy. We really appreciate your kind words. Kind regards,Customer Care Team
5/5
TrustpilotGreat experience
Great experience, very helpful and informative and most importantly: great personality.
Hi Edward, Thanks for rating us 5 stars, we really appreciate it! It's great to hear that you're receiving a great service.Kind regardsCustomer Care Team
5/5
TrustpilotHelpful viewing
Thornley Groves dealt with our viewing in a thoroughly professional manner. Kelly McDermott was prompt, very friendly and really helpful.
Dear Alan,Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Kelly. We really appreciate your kind words. Kind regards,Customer Care Team
5/5
TrustpilotKelly McDermott was very polite and…
Kelly McDermott was very polite and helpful in showing me round the property.
Dear Danny, Thank you for leaving Kelly in our Monton sales team a 5 star review. It's great to hear she was so polite and helpful. Kind regards,Customer Care Team
5/5
TrustpilotThey just get the job done no fuss no…
They just get the job done no fuss no bother, well done guys thank you.
Dear Customer,Thank you so much for taking the time to leave us a 5-star review I’m very pleased to see that you have clearly been impressed by the overall service you have received from Thornley Groves. Kind regards,Customer Care Team
5/5
TrustpilotProperty Rental…
Received excellent service from Clare and Laura at the Swinton office. My property was prepared for a new tenant and let quickly at a very competitive rental. Well done!
Hi KevinThank you for leaving us a great 5 star review, we really appreciate it. It's so great to hear that Clare and Laura were able to get your property rented quickly and smoothly!Kind regardsCustomer Care Team
5/5
TrustpilotSale of 15 Kielder Hill Middleton
Prompt response to phone calls and emails and keeping me updated with the sale progress
Dear Aidan,Thank you for taking the time to leave a five star review, highlighting your experience selling with us. Reviews such as yours will help others in choosing their agent, so it really is appreciated.Kind regards,Customer Care Team
5/5
TrustpilotI find Joe to be very professional and…
I find Joe to be very professional and efficient to work with as contractor liaison officer. He deals with all queries in a prompt and polite manner.
Hi YvonneThanks for leaving us a great review, we really appreciate it! We're pleased to hear that you've been having a great experience dealing with Joe!Kind regardsCustomer Care Team
5/5
TrustpilotViewing on 30 Sunningdale Drive
Kelly gave us a smooth and professional process during viewing. We had good understanding on the property.Thank you for her supporting.
Dear Eastern 1 ,Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Kelly at our Monton Office. We really appreciate your kind words. Kind regards,Customer Care Team
5/5
TrustpilotNatasha and Chris did a fantastic job…
Natasha and Chris did a fantastic job for us. We would have no hesitation in recommending Thornley Groves to anyone with a property to sell
Dear Rosmary Thank you for leaving Thornley Groves a 5* review! We are please to see you would have no hesitation using us again for your property needs! Kind Regards Customer Care Team
5/5
TrustpilotStaff there are way too friendly and…
Staff there are way too friendly and polite lovely people
Dear Olakunle,Thank you for taking the time to leave us a 5 star review. Reviews like yours help others when choosing an agent. Kind regards,Customer Care Team
5/5
TrustpilotViewing
Just returned from a viewing with the lovely Kelly McDermott, very informative and pleasant to deal with, see you again soon!
Dear Lucia Mangani,Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Kelly McDermott. We really appreciate your kind words. Kind regards,Customer Care Team
5/5
GooglePurchasing a property is a big deal made easier with staff like Rhiannon Sawle who are responsive, approachable and willing to go the extra mile.
Hi Christopher Thanks for the great review, we really appreciate it! We're glad that Rhiannon was able to help you complete your purchase smoothly and as stress free as possible! Kind regards Customer Care Team
5/5
TrustpilotExcellent service by Justin Chan
Justin Chan provided an excellent service to me. He's considerate in catering for different language needs and he's helpful in answering various questions on the property.
Hi AnsonThanks for leaving us a great review, we really appreciate it!Kind regardsCustomer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Collection By Thornley Groves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Altrincham.
