47 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsJonathan and the team (Sacha, Sarah, Justin & Matthew) were extremely polite and friendly and very positive in their efforts to sell our home. Whilst our circumstances changed meaning we decided not to sell after all, we would have no hesitation in recommending Jonathan and his team to other potential customers of theirs.
Clare · 10 October 2016
Agent replied · 10 October 2016
Hi Clare, thank you very much for taking the time to rate your experience even though you decided not to sell after all. Your 5STAR endorsement means that Jonathan and the team did everything right and we look forward to helping you again soon...
★★★★★ 5/5
View AgentsFantastic service
Mike was incredibly supportive during the stressful few months selling our house. He was always responsive, helpful and there if we just needed someone to rant to! I couldn't recommend Mike (and his team at Charters in Alton) more highly. Thank you so much for everything Mike. Matt and Gemma
Gemma · 4 September 2016
Agent replied · 6 September 2016
Matt & Gemma. Thank you for taking the time to deliver this 5STAR review of Mike and his Charters team in Alton. Delighted to hear that you felt supported throughout your transaction.
★★★★★ 5/5
View AgentsHouse sale
Jonathan and his team (especially Justin, Johnny and Mike) at Charters in Alton provided an excellent service. They kept us in the loop at every stage and helped steer our sale through in a really speedy way. Always polite and courteous and nothing was too much of a problem.
Andy · 1 April 2016
Agent replied · 4 April 2016
Thank you Andy for the 5 STAR review of our Alton team, naming Jonathan, Justin, Jonny and Mike, all for their combined team efforts.
Delighted to receive your satisfaction. Many Thanks.
★★★★★ 5/5
View AgentsJonathan and all the team at charters in Alton have dealt with
The sale of my mothers house in a truly professional manner
Keeping in contact with me every step of the way during
the sale, 100% would recommend them to anyone selling
a house
Julia
Julia · 23 November 2017
Agent replied · 24 November 2017
Dear Julia, thank you for your 5 Star review, this is very much appreciated.
★★★★★ 5/5
View AgentsSale of Anneliese
I would like to say how helpful Mike has been through a very protracted sale of my Mothers property, he managed to walk the tightrope of negotiations between seller and buyer very well and we even had a laugh or two along the way :-) Thanks Clive
Clive · 26 April 2016
Agent replied · 29 April 2016
Clive, thank you for following up so favourably, on the service you received following the sale of your mother's property.
Many thanks for the 5 STARS!
★★★★★ 5/5
View AgentsProfessional, efficient and friendly agent.
Mike was extremely helpful in all aspects of our sale. He always kept us up to date and kept things moving even there were a few hitches. Would recommend Charters in Alton to anyone thinking of selling their property and wouldnt hesitate using them again.
Stephen · 12 September 2016
Agent replied · 13 September 2016
Stephen, thank you very much indeed for your kind words and 5STAR review of Mike and his team at Charters in Alton. Your open recommendation to others is very much appreciated...
Thank you
★★★★★ 5/5
View AgentsFantastic
Nothing was ever too much trouble for Jonathan. He went beyond the call of duty and above. We would like to thank Jonathan for his personal approach and professional conduct throughout the sale which was quick and very effective.
Eloise · 10 January 2018
Agent replied · 11 January 2018
Thank you for your 5 Star Review via Rater Agent. All feedback is taken seriously and we very much appreciate it.
★★★★★ 5/5
View AgentsTop class. First rate service.
Communication is critical and Mike was absolutely first rate in this regard. The transaction was drawn out, buy Mike never wavered in his pursuit of a positive outcome and remained very professional throughout.
Highly recommended.
Jayme · 25 August 2017
Agent replied · 20 September 2017
Great 5STAR review for Mike at Charters Alton, thank you Jayme for your feedback it is much appreciated.
★★★★★ 5/5
View AgentsA professional and helpful resource through the protracted process
Michael has shown himself to be a competent, profession and imaginative agent over a period of years. Firstly during an aborted buying process and recently through a difficult and protracted selling process he has remain level headed, professional and kept me informed at every stage of selling when other links in the chain have performed poorly. Without him and his fellow staff the selling process may have collapsed. May I finally say that his good nature has enabled him to laugh at my jokes.
Peter · 5 July 2017
Agent replied · 6 July 2017
Fantastic 5STAR review for Mike and his Charters Alton team - thank you Peter for your great review and comments. Mike is a true professional and as you have noticed, this clearly affects the ability of the team to perform under his wise guidance..
★★★★★ 5/5
View AgentsGood communicator, professional, efficient and very knowledgeable
Throughout the protracted sale of our property, through no fault of Charters, Mike constantly updated us - always available to chase other estate agents/solicitors involved in the chain. Always in pursuit of resolving the issues involved in a complicated chain. Through out the process, the whole team were fully aware of our situation and able to answers queries, in Mike's absence. This is obviously a reflection of Mike being an excellent Branch Partner and ensure the staff worked as a team.
Pauline · 13 March 2017
Agent replied · 14 March 2017
Fantastic feedback, thank you Pauline. Mike is a consummate professional and as you have noticed, this clearly affects the ability of the team to perform under his wise guidance.
Thank You.
★★★★★ 5/5
View AgentsMike was extremely helpful and professional throughout the sale of my house. He was always available for advice and I wouldn’t hesitate in recommending him to anyone interesting in selling their property.
June · 19 July 2016
Agent replied · 19 July 2016
June, thank you so much for your 5STAR review and recommendation to others regarding the service received from Mike in Charters Alton.
Very much appreciated.
Thank You.
★★★★★ 5/5
View AgentsOutstanding service
Mike has been outstanding in the sale of our two properties. Highly professional, honest and friendly. I would highly recommend Mike to anyone wanting to sell a property. Many thanks.
Pete · 30 June 2016
Agent replied · 30 June 2016
Pete, many thanks for your kind instructions to sell two properties and for your glowing endorsement of Mike and the Charters Alton team...
Thank You
★★★★★ 5/5
View AgentsFriendly and professional response always
From our first meeting, and through the selling process, Sarah has always been friendly and approachable. Her personality influenced us to use Charters for our sale.
Thoroughly recommended.
Mark · 11 December 2017
Agent replied · 12 December 2017
Thank you for your 5 Star review. We take all feedback seriously and it is much appreciated.
★★★★★ 5/5
View AgentsGreat help!
Johnathan and his team provided great support during our sale and helped push things along when needed. Thanks for helping us secure our lovely new home!
David · 26 August 2016
Agent replied · 30 August 2016
David, many thanks for your 5STAR review and endorsement of Jon & Mike plus our wider team at Charters in Alton.
Enjoy your lovely new home...
★★★★★ 5/5
View AgentsTop Top Top Agent!
Sue has been a real pleasure to deal with and should we every move again I will be looking to use her skills once again!!
Lee · 31 January 2017
Agent replied · 31 January 2017
Thanks Lee for your kind review of Sue at Charters in Alton. Delighted with your endorsement and we can't wait to help you once again next time.
Cheers!
★★★★★ 5/5
View AgentsWhat a good agent!
Although we did not eventually buy though Justin we found him most helpful and informative about the properties we considered.
Ivan · 7 September 2016
Agent replied · 13 September 2016
Ivan, thanks ever so much for your 5STAR endorsement of Justin even though Charters didn't have the house of your dreams, this time around... !!
★★★★★ 4/5
View AgentsExperienced and helpful
Mike and his team guided us through the process providing advice and direction in a timely manner.
Stephen · 3 July 2017
Agent replied · 4 July 2017
Thank you Stephen for your review of Mike and his team at Charters Alton, we really appreciate your time and feedback.
★★★★★ 5/5
View AgentsExcellent service best estate agent ever used in sale of 10 houses
I found Charters in Alton to be exceptional estate Agent. They were efficient and through in the preparation of the documentation and the showing of potential buyers. Their follow up was prompt and informative. Our property was sold within a few weeks of it been put up for sale.
I could not recommend them enough.
John · 3 December 2015
Agent replied · 24 March 2016
WOW - great endorsement measured against 10 house sales, thank you John.
Ready when you are for #11?
★★★★★ 5/5
View AgentsExcellent service
I would recommend this estate agent to anyone ,from day one they kept us informed which means a lot and we felt that Charters runs as a smooth team and were a delight to deal with, thanks to you all.
Amanda · 8 January 2018
Agent replied · 9 January 2018
Thank you for your 5 Star Review, We take all feedback very seriously and this is much appreciated.
★★★★★ 5/5
View AgentsMarketing the Laurels.
Mike and his staff were always very helpful, efficient and professional. He leads a good team well and we will return to Charters when the time comes.
Richard · 9 May 2016
Agent replied · 11 May 2016
Richard, wonderful to hear your positivity and we look froward to your returning business, one day soon...
Thanks you
★★★★★ 5/5
View AgentsA pleasure to deal with.
Sacha acted with true professionalism, was pleasant, polite and kept us informed as to the progress of the sale. Very pleased.
Peter · 16 September 2016
Agent replied · 16 September 2016
Thank you Peter for sharing your great experience of having dealt with Sacha at Charters in Alton. 5STARS greatly appreciated.
★★★★★ 5/5
View AgentsExcellent service provided throughout.
Mike's support provided throughout the selling process has been excellent. His proactive and personal approach is very much appreciated.
Elisabeth · 26 October 2016
Agent replied · 27 October 2016
Thanks Elisabeth for highlighting Mike's care and support, delivered in his role at Charters in Alton.
★★★★★ 5/5
View AgentsFirst rate service
Professional, efficient and more than helpful throughout the whole process. Thank you.
Ken · 19 September 2016
Agent replied · 21 September 2016
Thank you Ken for your 5STAR review giving us a First Rate Service endorsement!
Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
