5/5
My expectations were met in full
My expectations were met in full. Charters delivered everything they said they would. Professional yet friendly, and regular, clear communication by phone and email.
Agent replied · 12 June 2024
Thanks KT!
Trusted Agent profile · Alton
★★★★★
2,155 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,155 reviews on two platforms, including 186 Google reviews rated 4.9.
Every review we hold for the Alton office, from every platform, shown as written. First names only.
5/5
My expectations were met in full
My expectations were met in full. Charters delivered everything they said they would. Professional yet friendly, and regular, clear communication by phone and email.
Thanks KT!
5/5
The selling and buying.
Thanks for everything you handled in making my transition so simple, well done to all involved.
Hi Edward, thank you for the review, it is greatly appreciated.
5/5
Quality Services
Charters's services are professional.As a tenant, I always contact Helen and she always provides me with instant help.Best regards
Mohamed, thank you for this review, Helen will be delighted.
5/5
Always a first class service from Sarah Bainbridge
Always a first class service from the team. Sarah Bainbridge has always been extremely responsive, helpful, and professional in all of our interactions.
Thank you Catherine, for taking your time to review the service received.
5/5
Very good service and friendly customer…
Very good service and friendly customer service!
Thank you Cristian
5/5
Charters Alton has made our whole mortgage process an absolute breeze! Ed and Jonathan both very professional and friendly and efficient. They kept us updated and answer all our queries. Rob who is absolutely fantastic, he quickly got as a lender and made the process extremely easy esp as a firsts time buyer. Also thank you Charters for acknowledging NHS and other keyworkers. Charters Alton highly recommended. Amazing team!!
5/5
Such a friendly helpful team
Such a friendly helpful team. Guided us through our house purchase - would highly recommend x
Thank you for taking the time to review the service received.
5/5
Super happy with the support from Sarah…
Super happy with the support from Sarah - she was able to accommodate our needs and recommend some great potential flats for us.
Thank you so much for the review, it is much appreciated.
5/5
Amazing service
Amazing service! Very professional and efficient. Sold our house within 7 days! Highly recommended indeed
Thank you Andry!
5/5
Sarah Bainbridge
Sarah Bainbridge, She is a wonderful person, she helped me look for an apartment, waited patiently for my email, and adapted to my work system
Iwona, thank you for the review! It is much appreciated.
5/5
Would use again!
Great communications. Able to answer questions we had. Also helped along the way until we picked up the keys :) very helpful!
Thank you so much Helen, it is much appreciated.
5/5
Fast efficient tenant replacement
Fast efficient tenant replacement at short notice. Simeon Field very helpful.
Thank you for the review, your feedback has been passed on!
5/5
Ella and Patricia
Ella and Patricia have both been super helpful in helping us find a home and dealing with moving house.
Jake, thank you for this review, both Ella and Patricia will be delighted.
5/5
Lovely to their tenants
Lovely to their tenants, very prompt in responses, and clearly organised, all problems usually resolved with in a week.
Thank you for this review! The team will be so pleased.
5/5
Excellent service
Excellent service. Letting agents went above and beyond to find me a property that suited my needs and requirements.
Thank you so much Anna, it is much appreciated.
4/5
Ella Burnets warmness and willingness…
Ella Burnets warmness and willingness to assist even at short notice.
Thank you Elijah!
5/5
Professional and helpful
Professional, knowledgeable and helpful staff.
Thank you, Mary!
5/5
Edward was extremely helpful and informative. Any concerns or questions we had were answered professionally and promptly.PositiveResponsiveness, Professionalism
5/5
Excellent sales team (Sarah Bainbridge…
Excellent sales team (Sarah Bainbridge secured our tenant), backed up by great support service managing the onboarding process. Would highly recommend.
Thanks Mark for the wonderful review!
5/5
Very helpful
Very helpful. Sarah did an excellent job at finding suitable properties.
Thank you for leaving the review!
5/5
Excellent
Excellent, professional and efficient service
Thank you for the 5-star review!
5/5
Everyone I've dealt with so far has…144a Botley Road
Everyone I've dealt with so far has been friendly, polite and very professional.
Thank you Noel!
5/5
Prompt and efficient service
Prompt and efficient service - nothing too much trouble.
Thank you for your five-star review!
5/5
Very proactive team
Very proactive team, house was sold within 48hrs of going live. Excellent communication, achieved everything they promised and more.
Thank you for reviewing the service received. We are so pleased you had a great experience throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Charters's Alton office has 2,155 reviews across two platforms: 186 on Google, 1,969 on Trustpilot (across the whole business).
Charters Alton is rated 4.9 out of 5 across all 2,155 reviews, and 4.9 out of 5 on Google from 186 reviews.
Charters Alton, 70 High Street, Alton, GU34 1ET.