Trusted Agent profile · Alton

Charters Alton reviews

4.9

★★★★★ Excellent

2,155 reviews across 2 platforms

70 High Street, Alton, GU34 1ET

Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,155 reviews on two platforms, including 186 Google reviews rated 4.9.

Google logo

4.9 / 5

186

Reviews on Google

This office

Trustpilot logo

1,969

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Alton office, from every platform, shown as written. First names only.

5/5

Trustpilot

My expectations were met in full

My expectations were met in full. Charters delivered everything they said they would. Professional yet friendly, and regular, clear communication by phone and email.

KT · 8 March 2023

Agent replied · 12 June 2024

Thanks KT!

5/5

Trustpilot

The selling and buying.

Thanks for everything you handled in making my transition so simple, well done to all involved.

Edward · 17 October 2023

Agent replied · 12 June 2024

Hi Edward, thank you for the review, it is greatly appreciated.

5/5

Trustpilot

Quality Services

Charters's services are professional.As a tenant, I always contact Helen and she always provides me with instant help.Best regards

Mohamed · 31 July 2023

Agent replied · 12 June 2024

Mohamed, thank you for this review, Helen will be delighted.

5/5

Trustpilot

Always a first class service from Sarah Bainbridge

Always a first class service from the team. Sarah Bainbridge has always been extremely responsive, helpful, and professional in all of our interactions.

Catherine · 3 April 2023

Agent replied · 14 June 2024

Thank you Catherine, for taking your time to review the service received.

5/5

Trustpilot

Very good service and friendly customer…

Very good service and friendly customer service!

Cristian · 23 April 2024

Agent replied · 12 June 2024

Thank you Cristian

5/5

Google

Charters Alton has made our whole mortgage process an absolute breeze! Ed and Jonathan both very professional and friendly and efficient. They kept us updated and answer all our queries. Rob who is absolutely fantastic, he quickly got as a lender and made the process extremely easy esp as a firsts time buyer. Also thank you Charters for acknowledging NHS and other keyworkers. Charters Alton highly recommended. Amazing team!!

Pauline · 16 June 2021

5/5

Trustpilot

Such a friendly helpful team

Such a friendly helpful team. Guided us through our house purchase - would highly recommend x

Christine · 6 October 2023

Agent replied · 12 June 2024

Thank you for taking the time to review the service received.

5/5

Trustpilot

Super happy with the support from Sarah…

Super happy with the support from Sarah - she was able to accommodate our needs and recommend some great potential flats for us.

Sarah · 23 March 2023

Agent replied · 12 June 2024

Thank you so much for the review, it is much appreciated.

5/5

Trustpilot

Amazing service

Amazing service! Very professional and efficient. Sold our house within 7 days! Highly recommended indeed

Andry · 27 October 2023

Agent replied · 12 June 2024

Thank you Andry!

5/5

Trustpilot

Sarah Bainbridge

Sarah Bainbridge, She is a wonderful person, she helped me look for an apartment, waited patiently for my email, and adapted to my work system

Iwona · 10 January 2023

Agent replied · 12 June 2024

Iwona, thank you for the review! It is much appreciated.

5/5

Trustpilot

Would use again!

Great communications. Able to answer questions we had. Also helped along the way until we picked up the keys :) very helpful!

Helen · 11 April 2023

Agent replied · 12 June 2024

Thank you so much Helen, it is much appreciated.

5/5

Trustpilot

Fast efficient tenant replacement

Fast efficient tenant replacement at short notice. Simeon Field very helpful.

Steve · 19 January 2024

Agent replied · 14 June 2024

Thank you for the review, your feedback has been passed on!

5/5

Trustpilot

Ella and Patricia

Ella and Patricia have both been super helpful in helping us find a home and dealing with moving house.

Jake · 30 June 2023

Agent replied · 12 June 2024

Jake, thank you for this review, both Ella and Patricia will be delighted.

5/5

Trustpilot

Lovely to their tenants

Lovely to their tenants, very prompt in responses, and clearly organised, all problems usually resolved with in a week.

Mia · 30 June 2023

Agent replied · 12 June 2024

Thank you for this review! The team will be so pleased.

5/5

Trustpilot

Excellent service

Excellent service. Letting agents went above and beyond to find me a property that suited my needs and requirements.

Anna · 22 June 2023

Agent replied · 12 June 2024

Thank you so much Anna, it is much appreciated.

4/5

Trustpilot

Ella Burnets warmness and willingness…

Ella Burnets warmness and willingness to assist even at short notice.

Elijah · 4 January 2024

Agent replied · 12 June 2024

Thank you Elijah!

5/5

Trustpilot

Professional and helpful

Professional, knowledgeable and helpful staff.

Mary · 26 April 2024

Agent replied · 12 June 2024

Thank you, Mary!

5/5

Google

Edward was extremely helpful and informative. Any concerns or questions we had were answered professionally and promptly.PositiveResponsiveness, Professionalism

Jack · 25 August 2021

5/5

Trustpilot

Excellent sales team (Sarah Bainbridge…

Excellent sales team (Sarah Bainbridge secured our tenant), backed up by great support service managing the onboarding process. Would highly recommend.

Mark · 27 March 2023

Agent replied · 12 June 2024

Thanks Mark for the wonderful review!

5/5

Trustpilot

Very helpful

Very helpful. Sarah did an excellent job at finding suitable properties.

SC · 15 December 2023

Agent replied · 12 June 2024

Thank you for leaving the review!

5/5

Trustpilot

Excellent

Excellent, professional and efficient service

Jonathan · 17 April 2024

Agent replied · 12 June 2024

Thank you for the 5-star review!

5/5

Trustpilot

Everyone I've dealt with so far has…144a Botley Road

Everyone I've dealt with so far has been friendly, polite and very professional.

Noel · 26 October 2023

Agent replied · 12 June 2024

Thank you Noel!

5/5

Trustpilot

Prompt and efficient service

Prompt and efficient service - nothing too much trouble.

JL · 19 January 2024

Agent replied · 14 June 2024

Thank you for your five-star review!

5/5

Trustpilot

Very proactive team

Very proactive team, house was sold within 48hrs of going live. Excellent communication, achieved everything they promised and more.

Eiddwen · 6 May 2023

Agent replied · 12 June 2024

Thank you for reviewing the service received. We are so pleased you had a great experience throughout.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Charters's Google reviews

Questions about Charters Alton

How many reviews does Charters Alton have?

Charters's Alton office has 2,155 reviews across two platforms: 186 on Google, 1,969 on Trustpilot (across the whole business).

What is Charters Alton's rating?

Charters Alton is rated 4.9 out of 5 across all 2,155 reviews, and 4.9 out of 5 on Google from 186 reviews.

Where is Charters's Alton office?

Charters Alton, 70 High Street, Alton, GU34 1ET.

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