5/5
TrustpilotAbsolutely fantastic service from Ash
Absolutely fantastic service from Ash - very knowledgeable about the property and the local market.
Agent replied · 14 June 2024
Jim, your feedback has been passed on. Thank you!
Trusted Agent profile · Alton
Charters Alton reviews
★★★★★
2,155 reviews across 2 platforms
70 High Street, Alton, GU34 1ET
Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,155 reviews on two platforms, including 186 Google reviews rated 4.9.
Reviews
Every review we hold for the Alton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service
Great service. Nathan very patient and professional with a good eye for properties that would suit us. Very appreciative of the time he gave us in our search.
Agent replied · 12 June 2024
Thank you so much, for taking your time to review the service received.
5/5
TrustpilotExcellent service
Sold flat very quickly, and great communication and advice along the way from Stephen
Agent replied · 12 June 2024
Thank you!
5/5
GoogleHave been dealing with Charters Alton to find a property and they have been fantastic. Great house viewing with Ed and he has since answered all of our questions to support the process. Johnathan has equally been brilliant. Would recommend!PositiveProfessionalism
Agent replied · 15 June 2024
Shakiara - thanks for taking the time to review your experience, it is much appreciated!
5/5
TrustpilotKnowledgeable and helpful.
Dan and Victoria knowledgeable, helpful and informative. Thank you
Agent replied · 12 June 2024
Thank you Jon, much appreciated.
5/5
TrustpilotProfessional and approachable
Approachable, interested in our point of view and imput. Extremely friendly and helpful. Couldn't ask for anyone better.Would be worthy of an excellent recommendation.
Agent replied · 12 June 2024
Thank you for the feedback, really appreciates this.
5/5
GoogleI have found Edward Kendall to be a most dilligent and efficient professional whose time-keeping, flexibility and patience make him a thoroughly likeable and knowledegable indiviual. I would have not a moment's hesitation in recommending anyone to his service and those of his agency.
Agent replied · 15 June 2024
Ed, thank you for taking the time to review the service you received from Edward. That is wonderful to hear and it will be passed over to Edward. Many thanks
5/5
TrustpilotI have let my Property with Charters…
I have let my Property with Charters for the past two years and had a great experience. From Adam Barnes and Property management team. Really helpful and informative.
Agent replied · 12 June 2024
Thanks Simon!
5/5
TrustpilotHelpful and friendly
Helpful and friendly during viewing of a property. Shown around by Ella and given quick responses.
Agent replied · 12 June 2024
Thank you Dan, Ella will be so pleased.
5/5
TrustpilotThank you
Ashley Lovell/Gary and all the team at Charter are incredibly helpful and diligent.
Agent replied · 12 June 2024
Frances, this is great to hear.
5/5
TrustpilotI met with Caroline Hope this lady has…
I met with Caroline Hope this lady has been very professional and helpful throughout this process always keeping me informed at all time thank you very much
Agent replied · 12 June 2024
Thank you so much for the review, it is much appreciated.
5/5
TrustpilotHelpful, informative, nothing too much trouble.
Very friendly, informative and supportive staff. Did exactly what they said they would at the times they said so couldn't be more pleased.
Agent replied · 12 June 2024
Thank you for taking your time to review the service received! The team will be so pleased.
5/5
TrustpilotCharters 10/10
Jo provided a fantastic service throughout the sales process and I would highly recommend Charters to anybody looking to sell a property. Thank you.
Agent replied · 12 June 2024
Thank you Paul for the feedback, it is much appreciated.
5/5
GoogleIt has been great working with the team at Charters Alton. Edward has been incredibly helpful sorting everything that we have asked for.
4/5
TrustpilotExcellent service which helped us to…
Excellent service which helped us to find our new home within few days. We really appreciate the staff Ms Carolyn for her speedy response and efficient service.
Agent replied · 12 June 2024
Thank you for sharing your review of our service.
5/5
TrustpilotAlton Charters Truly awesome from day…
Alton Charters Truly awesome from day dot, Richard/ Edward at Alton, always available on the phone and the sales progressor Stephanie couldnt of done more to help with our purchase.Thank you.J
Agent replied · 12 June 2024
James, thank you for the review, back in August 22! Sorry for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.
5/5
TrustpilotProfessional and efficient
Professional and very efficient. Sarah Bainbridge found an ideal tenant for my property within days. Thank you!
Agent replied · 12 June 2024
Robert, this is great to hear, thank you for the review.
5/5
TrustpilotReliable house agency
Reliable house agency, and very helpful staff. Appreciations to Thomas from the letting team who arranged viewings and shared useful local information.
Agent replied · 12 June 2024
We are so happy to hear you had a great experience with us! Thank you for the review.
5/5
TrustpilotAll the way through the housing process…
All the way through the housing process has been superb and Carolyn hope has been most helpful would highly recommend this company😁👌
Agent replied · 12 June 2024
Thank you for taking the time to review our service received. Carolyn will be so pleased with the feedback.
5/5
TrustpilotPrompt and helpful responses at all…
Prompt and helpful responses at all times.
Agent replied · 12 June 2024
Thanks Stephen!
5/5
GoogleWe recently sold our house with Charters, Alton, and the selling process has been fantastic. Signed with charters on the Friday, viewing on Saturday, sold by Monday! Throughout the selling process Jonathan Pinhorne liaised with our solicitors and buyers solicitors proactively and tirelessly, communicating with us on a weekly basis without fail. Thanks to everyone at the Charters Alton branch for your hard work over the last few weeks.PositiveResponsiveness
5/5
TrustpilotResponsive
Responsive, friendly and provide a slick service . Would recommend (lettings)
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotThey do their job very well.
They do their job very well.I'm happy with Charters Estate Agents.
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotThe agents at Charters are extremely…
The agents at Charters are extremely professional and always ready to help with any sort of enquiries, in a very short period of time.
Agent replied · 12 June 2024
Thank you for the review Enrico, it is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Charters Alton
How many reviews does Charters Alton have?
Charters's Alton office has 2,155 reviews across two platforms: 186 on Google, 1,969 on Trustpilot (across the whole business).
What is Charters Alton's rating?
Charters Alton is rated 4.9 out of 5 across all 2,155 reviews, and 4.9 out of 5 on Google from 186 reviews.
Where is Charters's Alton office?
Charters Alton, 70 High Street, Alton, GU34 1ET.
