Trusted Agent profile · Alton

Charters Alton reviews

4.9

★★★★★ Excellent

2,189 reviews across 2 platforms

70 High Street, Alton, GU34 1ET

Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,189 reviews on two platforms, including 186 Google reviews rated 4.9.

Google logo

4.9 / 5

186

Reviews on Google

This office

Trustpilot logo

2,003

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Alton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and helpful

Professional, knowledgeable and helpful staff.

Mary · 26 April 2024

Agent replied · 12 June 2024

Thank you, Mary!

5/5

Google

Edward was extremely helpful and informative. Any concerns or questions we had were answered professionally and promptly.PositiveResponsiveness, Professionalism

Jack · 25 August 2021

5/5

Trustpilot

Excellent sales team (Sarah Bainbridge…

Excellent sales team (Sarah Bainbridge secured our tenant), backed up by great support service managing the onboarding process. Would highly recommend.

Mark · 27 March 2023

Agent replied · 12 June 2024

Thanks Mark for the wonderful review!

5/5

Trustpilot

Very helpful

Very helpful. Sarah did an excellent job at finding suitable properties.

SC · 15 December 2023

Agent replied · 12 June 2024

Thank you for leaving the review!

5/5

Trustpilot

Excellent

Excellent, professional and efficient service

Jonathan · 17 April 2024

Agent replied · 12 June 2024

Thank you for the 5-star review!

5/5

Trustpilot

Everyone I've dealt with so far has…144a Botley Road

Everyone I've dealt with so far has been friendly, polite and very professional.

Noel · 26 October 2023

Agent replied · 12 June 2024

Thank you Noel!

5/5

Trustpilot

Prompt and efficient service

Prompt and efficient service - nothing too much trouble.

JL · 19 January 2024

Agent replied · 14 June 2024

Thank you for your five-star review!

5/5

Trustpilot

Very proactive team

Very proactive team, house was sold within 48hrs of going live. Excellent communication, achieved everything they promised and more.

Eiddwen · 6 May 2023

Agent replied · 12 June 2024

Thank you for reviewing the service received. We are so pleased you had a great experience throughout.

5/5

Trustpilot

Excellent service throughout

Excellent service throughout. Charters made looking for a property for my parents to down size to easy.

Monica · 2 July 2023

Agent replied · 12 June 2024

Thank you for reviewing the service received.

5/5

Google

We moved to Charters from another Estate Agent and found them to be very friendly and professional. They kept us informed on a weekly basis of enquiries and how the current market was doing. Once they had found a buyer for our property they supported to the exchange of contracts and took a lot of pressure off me. I would definitely recommend them to anyone selling, buying or looking to rent. Thank you Charters Gerald Gwynne

Gerald · 17 June 2016

5/5

Trustpilot

Competent and professional service.

ANDREW · 24 April 2024

Agent replied · 12 June 2024

Thank you Andrew

5/5

Trustpilot

Have just sold a property through…

Have just sold a property through Charters. Jo kept me informed throughout the whole process of the progress of the sale.

Ms · 16 February 2023

Agent replied · 12 June 2024

Thank you for the review! Have a great day.

5/5

Trustpilot

Good property selection and service

Good property selection and service. Put on the offer immediately after viewing with Ms. Ella Burnet.

Qian · 15 July 2023

Agent replied · 12 June 2024

Thanks so much for the review, Ella will be thrilled with this feedback.

5/5

Trustpilot

Excellent Alresford Branch

Very helpful all the way through the sale. Ella Louise and Jo were fantastic at keeping me updated. Very highly recommended.

Rebecca · 13 February 2023

Agent replied · 12 June 2024

Thank you for the feedback Rebecca, really appreciates this

5/5

Trustpilot

Professional

Professional, courteous and efficient, the team at Charters Estate Agents Farnham have once more outdone themselves!

Mark · 12 July 2023

Agent replied · 12 June 2024

Thanks Mark, great to hear and much appreciated!

5/5

Trustpilot

Professional

The Charters team is very professional. Their communication is first class and managed to rent my property within a month.

Malcolm · 14 March 2023

Agent replied · 12 June 2024

Thanks Malcolm for leaving this review! The team will be so pleased to hear this.

3/5

Google

Well organised and proficient at what they do, though we were let down at the eleventh hour by this company which has put their integrity into question.

Helen · 16 June 2022

Agent replied · 15 June 2024

Thank you for your original 5 Star review, we are sorry to see that you have now changed this rating. As you know we have already been in contact with you to resolve this issue and we wish you all the best for the future.

5/5

Trustpilot

Ella looked after us extremely…

Ella looked after us extremely efficiently. 10/10

Amjad · 10 February 2024

Agent replied · 12 June 2024

Thanks Amjad!

5/5

Google

Very happy with their service and seem really professional throughout. Really impressed with Rob Ferguson who is the mortgage and protection advisor as he's done a lot of work for us. Thank you!

Mark · 16 June 2021

Agent replied · 15 June 2024

Thanks Mark, all feedback is much appreciated.

5/5

Trustpilot

First time used charters services

First time used charters services. Excellent communication, pro active staff and very helpful. Will definitely be using them again.

Bushra · 22 March 2023

Agent replied · 12 June 2024

Thank you so much for the wonderful review, it is much appreciated.

5/5

Trustpilot

Efficient

Quick and efficient service with a great looking final result, thanks.

Eddie · 26 October 2023

Agent replied · 12 June 2024

Thank you Eddie!

5/5

Trustpilot

Sarah from Charters was really helpful…

Sarah from Charters was really helpful and very prompt with replying to our enquiries! Great service.

Libby · 11 June 2023

Agent replied · 12 June 2024

Thank you Libby, for the amazing review!

5/5

Trustpilot

If we had a lettings department

If we had a lettings department , Sarah Bainbridge would be running it. First class.

Nigel · 3 July 2023

Agent replied · 12 June 2024

Hi Nigel, thank you for the review, it is greatly appreciated.

4/5

Google

Good service selling our property. Jonathan in helping to keep chasing the large chain above along, and Toby and Edward with their help in trying to find our next property to purchase.

Hayley · 16 June 2021

Agent replied · 15 June 2024

Thank you Hayley! Much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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