Trusted Agent profile · Alton

Charters Alton reviews

4.9

★★★★★ Excellent

2,155 reviews across 2 platforms

70 High Street, Alton, GU34 1ET

Charters's office in Alton, at 70 High Street, is rated 4.9 out of 5 across 2,155 reviews on two platforms, including 186 Google reviews rated 4.9.

Google logo

4.9 / 5

186

Reviews on Google

This office

Trustpilot logo

1,969

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Alton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fred Foey arranged a very quick…

Fred Foey arranged a very quick viewing for us, which was very helpful.

Sue · 15 February 2023

Agent replied · 12 June 2024

Thank you so much for the review, it is much appreciated.

5/5

Trustpilot

Great staff

Great staff, really helpful, found us exactly what we wanted virtually straight away!

Joanne · 1 February 2023

Agent replied · 12 June 2024

Thank you so much for the review, it is much appreciated.

5/5

Trustpilot

Charters estate agents were very…

Charters estate agents were very helpful in my search of a new property and kept me up to date with any new places via property alerts

Julie · 21 April 2021

Agent replied · 12 June 2024

Julie, thank you for the review - quite a while ago now! Apologies for the very long delay, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. All the best. Charters.

5/5

Google

A great team that really made our house sale simple and stress-free. They made us feel confident and relaxed, and aware at all times what was going on with the sale.

Gareth · 17 June 2019

Agent replied · 15 June 2024

Dear Gareth, thank you for your review. We are glad that this was a less stressful experience with the support of our Alton office, many thanks.

5/5

Trustpilot

Sarah Bainbridge Lettings Negotiator

Sarah, was efficient and professional. High standard of service as always.

Ollie · 28 February 2023

Agent replied · 12 June 2024

Thanks Ollie!

5/5

Google

Good to meet them for rental lettings

Girish · 16 June 2023

Agent replied · 15 June 2024

Thank you Girish.

5/5

Trustpilot

Brilliant customer service from the…

Brilliant customer service from the lettings department. Thanks all for your help!

Sam · 5 January 2023

Agent replied · 12 June 2024

Many thanks Sam!

5/5

Google

Great Estate Agent, all the team have been so helpful and have updated us at all times. Very friendly bunch of people, you have restored out faith in Estate Agents.

Victoria · 17 June 2019

Agent replied · 15 June 2024

Victoria, thank you so much for the kind review. It is much appreciated.

5/5

Trustpilot

Great customer service

Great customer service, was kept up to date throughout my purchase.

Chris · 31 January 2023

Agent replied · 12 June 2024

Hi Chris, thank you for the review! Have a great day.

4/5

Trustpilot

Nice to have a mortgage progressor.

Nice to have a mortgage progressor. Very good service.

Graham · 4 April 2023

Agent replied · 12 June 2024

Thank you Graham, for taking your time to review the service received.

5/5

Google

Lovely people ..very professional and helpful

Rebecca · 16 June 2023

Agent replied · 15 June 2024

Thank you Rebecca

5/5

Google

Jack moore was highly professional and lovely from start to finish. highly recommend ChartersPositiveProfessionalism

Beth · 16 June 2022

Agent replied · 15 June 2024

Thank you Beth for this lovely review.

4/5

Trustpilot

Lovely team in lettings

Lovely team in lettings Efficient and helpful

Sally · 5 March 2023

Agent replied · 12 June 2024

Thanks Sally!

1/5

Trustpilot

Charters Littering

Why do Charters leave this signs lying in beautiful hedges once they have finished with them?

Kevin · 27 January 2022

Agent replied · 12 June 2024

Dear Kevin, apologies for the very long delay in responding, we have only just come onto Trustpilot as we typically direct customers towards Feefo (the same as Trustpilot but another business) and Google reviews for guidance. With reference to your comments, we don't leave boards lying anywhere - we have board companies who put these up for us and take them down. They are too expensive to disregard each time. The board you are referring to may have fallen down in bad weather, been vandalised or removed without permission.

5/5

Google

Just dealt with Jonathan and the team, great experience highly recommend

James · 26 August 2018

5/5

Google

Excellent communication and attentiveness to the needs of my move. Great service provided from both Edward and Robert.PositiveResponsiveness, Professionalism

David · 16 June 2021

Agent replied · 15 June 2024

Hi David, thank you for this, all feedback is important to us.

5/5

Google

Charters are friendly, professional and honest people. Jonathan, Edward and Amy are an excellent team. Thoroughly recommended.

Joe · 16 June 2021

Agent replied · 15 June 2024

Thank you for the team review, we’re so pleased you recommend us.

4/5

Google

Gemma Hill (Head of Sales Progression) was excellent, chasing and keeping the sale on track.

Nicola · 16 June 2021

Agent replied · 15 June 2024

Thanks Nicola, Gemma and her sales progression team are crucial to keeping a transaction moving. We couldn’t do it without them!

5/5

Google

Very professional helpful service

Anna · 16 June 2022

Agent replied · 15 June 2024

Thank you Anna!

5/5

Google

The team are really friendly helpful and professional. They seem to be taking all precautions with Covid19. I have dealt mainly with Sarah and Toby but Jonathan and Amy have also been onboard always with a positive and agreeable response.PositiveProfessionalism, Value

Christine · 25 August 2021

5/5

Google

Great service, very welcoming and great knowledge of the market.

Niall · 16 June 2020

Agent replied · 15 June 2024

Many thanks Niall, much appreciated.

5/5

Trustpilot

Joe Oakley was very help

Rating only, no written review.

Timothy · 23 September 2026

Agent replied · 25 September 2026

Thank you so much!

5/5

Trustpilot

⭐⭐⭐⭐⭐ excellent genuine service

⭐⭐⭐⭐⭐

Deepthi · 23 September 2026

Agent replied · 25 September 2026

Thank you for taking the time to leave a detailed 5 star review.

5/5

Trustpilot

Great assistance in finding property!

Rating only, no written review.

Christina · 22 September 2026

Agent replied · 25 September 2026

Thank you for your 5 star review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Charters's Google reviews

Questions about Charters Alton

How many reviews does Charters Alton have?

Charters's Alton office has 2,155 reviews across two platforms: 186 on Google, 1,969 on Trustpilot (across the whole business).

What is Charters Alton's rating?

Charters Alton is rated 4.9 out of 5 across all 2,155 reviews, and 4.9 out of 5 on Google from 186 reviews.

Where is Charters's Alton office?

Charters Alton, 70 High Street, Alton, GU34 1ET.

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